Hôtels près de Grant Park - Chicago

Points négatifs: Tout, de la commande à la bonne chambre que nous avons commandée, c'était une fête d'anniversaire et ils n'ont pas fait ce qu'ils ont dit, ils n'ont pas vraiment essayé de corriger nos expériences. La vallée nous a donné la voiture de retour pleine de poussière

Points positifs: Nothing.

Points négatifs: It would have been nice if the reservation had actually been made after we were forced to pay in advance to an Israeli company that went bankrupt and is being sued over capers just like this. You should be ashamed to have been associated with such thievery. I would strongly recommend that no traveler EVER use your website again since you work with such criminals.

Points positifs: Super emplacement et services.

Points positifs: Nous avons bien profité de la piscine, du bain à remous et de la salle de sport. Les lits et les draps étaient si confortables. Le personnel était très serviable.

Points positifs: Très bien situé non loin de Michigan Avenue. Mais une rue très tranquille mais dans l'ensemble pour un hôtel très bien situé.

Points négatifs: Les chambres sont un peu sombres.

Points positifs: Super propre et personnel sympa

Points négatifs: J'ai aimé tout ce qu'il faut

Points positifs: Les chambres étaient très confortables et propres. Personnel courtois et sympathique. L'emplacement est parfait pour faire du shopping. Je reviendrai à coup sûr dans cet hôtel.

Points positifs: L'emplacement était à quelques minutes à pied de tout. L'hôtel était très confortable.

Points positifs: Proches des magasins de Magnificent Mile

Points négatifs: La piscine petite et les enfants ne sont pas les bienvenus. Les petites glaces à l'eau coutaient 4$ (plus les taxes) à la boutique de l'hôtel

Points positifs: Location, value, amenities, staff, rooms, property were all excellent.

Points négatifs: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Points positifs: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Points négatifs: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Points positifs: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Points négatifs: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Points positifs: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Points positifs: The air conditioning.

Points négatifs: Our room was not ready at check-in. The bed skirt was torn and stained. The in-room movie played very poorly. The staff was unfriendly.

Points positifs: The staff was very helpful and freindly. The room was clean and very nice located near a lot of shopping. Our stay was very enjoyable and we will stay here again soon.

Points positifs: The people at Wyndham were so helpful making sure everything was perfect for us!

Points négatifs: No.

Points positifs: Localisation, services, confort et propreté

Points positifs: Le fait que l'hotel est très bien situé, le concierge est très professionnel,

Points négatifs: Le mobilier trop ancien dans les chambres,la tv trop vieille,mais urtout le mnque d'isolation phonique avec la rue et les urgences de l'hopital en face;

Points positifs: Service was amazing. Location was awesome!

Points positifs: The accomodations were comfortable, the hotel beautiful, the location convenient, the staff extremely knowledgeable, friendly & helpful.

Points négatifs: Not really. A common suggestion that I have is in relation to the lights at the nightstand. Most places I've stayed, including this hotel, have both lights for double beds in between them. It would be better to have a light on the far side of the bed so the guest sleeping in the other bed is not disturbed by the late-night reader (me!).

Points positifs: Emplacement. Belle vue. Belles acomodations. Un endroit sympa. Bon rapport qualité/prix

Points négatifs: Pas grand-chose que je n'ai pas aimé. Belle vue sur la rivière Chicago mais serait mieux si la fenêtre était plus propre.

Points négatifs: Le service d'ascenseur était horrible. Nous attendrions souvent plus de 20 minutes pour prendre l'ascenseur pendant la journée, et les escaliers n'étaient pas pratiques quand vous séjournez au 28ème étage.

Points positifs: La situation en centre-ville, avec un bon restaurant, bon service

Points négatifs: ça aurait besoin d'un bon nettoyage et d'une mise à jour, c'est crasseux

Points positifs: Bien situé

Points négatifs: Plus petite chambre que j'aie jamais vus. Le valet parking horriblement cher.

Points positifs: L'hôtel est situé dans le centre, et le personnel a été accommodant. Il faut juste faire attention aux chambres minuscules

Points positifs: Le River Hotel est très bien situé et dispose d'un joli restaurant au rez-de-chaussée qui propose une sélection de boissons et même des pizzas de Chicago (ainsi qu'une sélection variée de salades, pâtes et plats de viande). La CLIMATISATION était super et le matelas était confortable. Nous avons pu nous enregistrer une heure et demie plus tôt, ce qui était très agréable.

Points négatifs: La chambre était minuscule - littéralement de la même taille que la plupart des chambres d'hôtel où nous avons séjourné au Japon. Les articles de toilette et le mobilier étaient au minimum - n'oubliez pas d'apporter le bar de savon à la douche si vous voulez l'utiliser là-bas au lieu de l'évier! Enfin, la situation de l'ascenseur est terrible. Plusieurs fois, nous avons dû attendre plus de 10 minutes pour un ascenseur pour aller dans notre chambre. Assurez-vous de prévoir votre budget en plus de temps si vous prenez un emploi du temps !

Points positifs: Vues incroyables sur la rivière et le centre-ville. À quelques minutes à pied de Navy Pier, Willis Tower et de nombreux autres grands restaurants et lieux de divertissement. Le personnel était très serviable, ils ont un fils dans une chaise roulante et ils ont fait tout leur possible pour aider. Super restaurant italien/pizza dans le hall. Bâtiment de style historique avec des chambres modernes très propres.

Points positifs: Good location

Points négatifs: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.

Points positifs: Great location, very good restaurant in the hotel.

Points négatifs: Have to wait along time for elevator, then it broke down along with the coffee machine.

Points positifs: Room very clean and cozy. Excellent location for downtown. Great value for the money.

Points négatifs: It was difficult to locate and find initally when we were driving and trying to checkin.

Points positifs: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.

Points négatifs: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.

Points positifs: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.

Points négatifs: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.

Points positifs: The staff were helpful, friendly. The location was ideal - central and walking distance to most things we wanted to see and do. The room was spacious, comfortable and clean. The water they make available near the lifts on each floor was a welcome treat since the weather was very hot during our stay. We also stayed with them for our 2nd visit to Chicago.

Points positifs: the hotel is very neat.

Points négatifs: it seemed to me that there were very few staff around at any given time and that made me to feel isolated and virtually alone. the service points appear all automated and as a result, the human touch was absent.

Points positifs: Very close to the city centre with excellent views of the river and a very comfortable room

Points négatifs: Soaps, shampoos, milks and tea were not replenished

Points positifs: Excellent location, check in, check out was very efficient. Liked the bottled water in the hall by the elevators.

Points positifs: the location is very good.

Points négatifs: The room clean service.

Points positifs: This hotel is good, but the better is your localization. It's closer River and Michigan Ave.

Points négatifs: It's do not have breakfast.

Points positifs: La plupart des chambres donnent directement sur la Chicago River et la série de ponts bien connue, ainsi que sur la Trump Tower qui est parmi les beaux skyscraper de Chicago ; étant donné la localisation très avantageuse et le prix, j'appréhendais la qualité des chambres mais celle-ci était confortable et spacieuse alors qu'on est en plein centre ville ; le service est impeccable surtout pour un tel niveau de prix !!! Le management de l'hotel est assurément dynamique et très moderne, c'est un hotel à recommander pour ceux qui aiment Chicago downtown. Avis aux guides Routard, Lonely Planet et autres...

Points positifs: Très bien placé, très correct.

Points positifs: l'accueil et l'emplacement géographique sur la rivière de chicago, la proximité de bars et restaurants

Points négatifs: insonorisation vis à vis de la rue

Points positifs: Super situation bon accueil

Points négatifs: Le lit de la troisieme personne n a jamais ete fait

Points positifs: L'emplacement idéal pour visiter la ville et la vue sur la Chicago river. Rapport qualité/prix et équipement de la chambre (studio queen). Calme.

Points négatifs: Il manque un lecteur son pour iPhone ou iPod.

Points positifs: close to Michigan Avenue

Points négatifs: bad noise in duct everytime air came on. kept me awake most of the night. advertised as 2 room suite, but NOT 2 separate rooms - very misleading.

Points négatifs: Le lit était un peu inconfortable

Points négatifs: Le seul inconvénient : les chambres étaient un peu petites. Je ne pense pas aux petites chambres, mais avec deux personnes, il a été un peu difficile de se déplacer.

Points positifs: L'emplacement est parfait. Centre-ville proche de tous les transports. Le prix était raisonnable. Le personnel était très sympathique et accommodant.

Points négatifs: Fenêtre de la chambre ne s'ouvrait pas

Points positifs: Le meilleur lit ! Très confortable

Points positifs: Le personnel est aimable et à les pieds sur terre. Ils répondaient rapidement à vos besoins. Il y avait beaucoup de voyageurs internationaux à cet hôtel. Demandez les soufflés au cacao à l'ancienne au bar. Ils sont délicieux.

Points positifs: Le salon était incroyable. La qualité des chambres est haut de gamme.

Points négatifs: La chambre était un peu petite.

Points positifs: Hôtel original situé à proximité du coeur de Chicago. Ambiance confortable à l'hôtel avec un mélange éclectique de clients. Bar dynamique, confortable et dynamique situé à l'arrière du hall. J'y retournerais sans hésiter.

Points négatifs: La chambre était un peu petite mais c'est le niveau que nous avons choisi.

Points positifs: Très bien situé, bon rapport qualité/prix.

Points négatifs: J'ai dû attendre 15 minutes ou plus pour l'ascenseur.

Points positifs: Bien situé

Points négatifs: La chambre était de taille moyenne

Points positifs: Cool cool, le bar.

Points positifs: C'est proche de tout, et un bon quartier

Points négatifs: Pas assez de serviettes

Points positifs: J'ai bien aimé le paysage et pour le prix, c'était vraiment bien ! Nouveaux amis vu le partage la chambre

Points négatifs: Pas beaucoup d'intimité dans la chambre. Mais je ne savais pas que c'était une chambre partagée ! J'ai eu un bon séjour pareil !

Points positifs: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.

Points négatifs: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.

Points négatifs: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund

Points positifs: L’emplacement et le bas prix

Points négatifs: Les chambres sont très petites

Points positifs: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.

Points négatifs: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.

Points positifs: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.

Points positifs: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way

Points négatifs: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options

Points positifs: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!

Points positifs: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.

Points négatifs: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).

Points positifs: Chambre, Emplacement

Points positifs: Cette douche dans la chambre king size était à mourir pour.

Points positifs: Le personnel était excellent. Très serviable, respectueux et agréable. Le portier, Mark, avait des compétences exceptionnelles en matière de service à la clientèle. Je me sentais bien pris en charge

Points négatifs: La chambre était chaude et humide, ce qui n'a pas changé malgré le thermostat aussi bas que possible. Les ascenseurs ont pris une éternité à venir. Il n'était pas rare d'attendre 10 à 15 minutes une fois que l'on a appelé l'ascenseur pour qu'il arrive. La nourriture de l'hôtel était bonne, rien de spécial et cher.

Points positifs: Très bien pour le prix et l'emplacement.

Points négatifs: La salle de bains n'était pas propre, il y avait des cheveux d'un client précédent sur les murs de la douche. C'était assez dégoûtant.

Points négatifs: Le parking est nul

Points positifs: L'arrivée a été simple. Son emplacement est fantastique, et le personnel était courtois et serviable.

Points négatifs: Je ne trouve rien de négatif

Points négatifs: L'hôtel et son personnel étaient super. Très bien situé ! Nous reviendrons dans cet hôtel à l'occasion.

Points positifs: L'emplacement est fantastique et le personnel était incroyablement sympathique. La vue sur la rivière depuis la chambre était super.

Points négatifs: Les équipements de la chambre étaient un peu en panne mais les lits étaient propres et confortables et tout le reste était super.

Points négatifs: Le lit était très inconfortable. Le personnel était très aimable, mais nous nous sommes sentis robotique.

Points positifs: Nous sommes arrivés tôt en colombie-britannique, nous avons été malheureuses dans un autre hôtel, donc nous avons montré à 1030 heures du matin, ils nous ont gentiment permis de nous enregistrer pour nos quatre nuits à cette époque, afin que nous puissions nous détendre et prendre la douche et nous défaire avant de nous cogner dans la ville. Emplacement extraordinaire pour tous et je veux dire tout. Tout le personnel est sympa et serviable. Superbe vue sur la ville et la rivière. Je le recommande sans aucun doute à tous ceux qui visitent la ville.

Points positifs: .

Points négatifs: .

Points négatifs: Juste à l'ascenseur

Points positifs: Everything in the room will be good! view is the best!!! Location is the best of the best!

Points négatifs: When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!

Points positifs: Perfect location, easy access to shopping, restaurants and museums

Points négatifs: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.

Points positifs: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.

Points négatifs: Charging $300 for potential incidental usage is exorbitant.

Points positifs: Great downtown location

Points négatifs: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.

Points positifs: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!

Points négatifs: Facing the Trump Tower.......

Points positifs: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.

Points négatifs: No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.

Points positifs: Great location

Points négatifs: A little jaded

Points positifs: I had booked a 'Deluxe' room with city view and got a good deal via booking.com. Based on the (very) positive reviews here I was at first a bit disappointed. There was nothing wrong with the room, in fact it is rather spacious, but in the end it was rather basic and maybe not as good as I had expected. I then asked for an upgrade and for a small additional fee changed my reservation to a 'Superior' room with river view - and this room was really very nice. It is much more modern than the 'Deluxe' room, the bathroom is amazing and overall its just more luxurious and definately worth the extra fee. My recommendation: they have 'superior' rooms that have bathtub and shower combined and some that have them apart. The rooms that have them apart are apparently nicer but there are also not so many of those. Furthermore, the gym is very good and modern, apparently it has been renovated recently.

Points négatifs: Some of the staff at the front desk is more helpful than others. At first they told me a room upgrade is generally not possible, then I asked someone else a bit later and all over sudden it was possible. Also, some of the staff at the main entrance does not seem very attentive. The attached bar/restaurant is okay, not amazing, but okay.

Points positifs: Great location by the river with great views. Its very close to the centre of Chicago. Our room was large and clean, though the coffee machine took some working out.

Points négatifs: Think for the price breakfast should be included

Points positifs: clean, friendly and good location

Points positifs: We were thrilled with the river view room, its spaciousness, and the hotel's proximity to major attractions and shopping.

Points positifs: I had stayed at this hotel before and enjoyed my stay. It is in the center of town close to where I need to be and is moderatly priced for the area.

Points positifs: location

Points négatifs: nothing much

Points positifs: The staff were extremely helpful and accommodating. They were always willing to give suggestions and help us have a great experience in Chicago. I also liked the view! It was fantastic! If you have a choice, go for a corner room- the 14'S.

Points négatifs: Nope! It was great!

Points négatifs: The hallways had a foul odor.

Points positifs: The holet was in a great location, close to everything. the river view was very nice worht the extra $. I would definetely stay again!

Points négatifs: It was lacking a holtel bar and restraunt and other amenities.

Points positifs: large room with very comfortable bed. The bath and particularly shower with large overhead nozzle were clean and neat design. Good location.