China Airlines (CI) 
| Code IATA | CI |
|---|---|
| Itinéraires | 170 |
| Itinéraire le plus populaire | Hong Kong à Taipei Taiwan-Taoyuan et autres aéroports |
| Aéroports desservis | 71 |
| Aéroport le plus populaire | Taipei Taiwan-Taoyuan et autres aéroports |
Points positifs : Yes, the crew is doing good but the size of seats to small is not very comfortable.
Points négatifs : If can make a seat a little bigger
Points positifs : Crew was very friendly.
Points négatifs : There is just no room to move in those seats. We were packed in like sardines.
Points négatifs : Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food.
Points positifs : Restroom was kept clean throughout the flight which impressed me
Points positifs : Good seat with plenty of leg room and great entertainment system.
Points négatifs : Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight.
Points négatifs : The food from Canada was very Canadian, but on the way back way more traditional chinese
Points négatifs : It would be better if the chair a little bit bigger! But overall you still have the best service so far! Thank you very much!
Points positifs : Crew was great.
Points négatifs : Boarded an hour late.
Points négatifs : Some of the courses in the dinner were excellent like the soup and appetizer. Other items were off, like the entree. Wine selection could improve.
Points positifs : Everything was great
Points positifs : The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food
Points négatifs : I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again
Points positifs : Awesome crew on board made the long journey easy. Plenty of leg room and the food was good.
Points négatifs : To be honest.. everything was perfect for the price and the 12 hours in the air.
Points positifs : Seat was ok. Service was timely
Points négatifs : Excellent
Points positifs : The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly.
Points négatifs : More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future.
Points positifs : The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow.
Points négatifs : Answered above. The seats looked bigger and better but the equipment looks tired.
Points négatifs : There was no provision for vegetarian food in the flight
Points positifs : Yes
Points négatifs : Good
Points négatifs : Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time.
Points négatifs : It would be better if it was on time
Points négatifs : It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses.
Points négatifs : Good food and friendlier staff.
Points négatifs : My luggage was damaged in both directions.
Points négatifs : The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass.
Points négatifs : Boarding was slow and tedious. Airline officials did not board according to zones printed on boarding pass. Arm rest in seats were locked in place and did not pivot up to allow using the adjacent empty seat.
Points négatifs : Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable.
Points positifs : All ran on time. Crew okay
Points négatifs : Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy.
Points positifs : The crew were good
Points négatifs : Food is not good
Points négatifs : Too much unreasonable charges!!!!!
Points positifs : Love China air. Comfortable. Lots of movies. Food okay
Points positifs : The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent.
Points négatifs : There was no movie but that is Ok. I just read
Would do it again!
Points positifs : We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark...
Points négatifs : The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in...
Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip...
Points négatifs : Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.
Points positifs : Food, crew, handicap assistant, stewardess
Points négatifs : No screen/tv
Points positifs : Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants
Points négatifs : Food can be better
Points positifs : Excellent customer service
Points négatifs : 15-20min delay to board
Points positifs : Excellent customer service with every question
Points négatifs : One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Points positifs : Lovely crew, good amount of food and drink available.
Points négatifs : Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.
i’m sorry that i missed the hot snack
Points positifs : the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.
Points négatifs : it’s a pity that i missed the hot snack of premium economy.
This was by far the worst flying experience I ever had
Points positifs : The staff were actually very nice and possibly the only good thing about this trip.
Points négatifs : The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.
It was ok
Points positifs : Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.
Points négatifs : The food was not great and again the seldom announcements about turbulence made this a difficult ride.
Points positifs : Boarding was smooth since I was sky priority
Points négatifs : Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.
Confusing Ontario Airport Setup
Points négatifs : Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.
Points positifs : Services verygood
Points positifs : Services good
Points négatifs : Everything perfect
brand new a350-900. is nice
Points positifs : seats were full configurable, tray table very logical and space all felt useable.
Points négatifs : the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room.
IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.
Points négatifs : China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance.
Points négatifs : Dirty
Points positifs : Got an exit row seat. Lots of leg room.
Points négatifs : No complaints.
Manila to Taipei
Points positifs : I like the staff was very nice, and boarding process was not bad.
Points négatifs : The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.
Taipei to New York
Points positifs : I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.
Points négatifs : The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!
Starving
Points négatifs : Dinner served 1130 pm breakfast after 12 hrs peanut snack.
Points positifs : Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Points négatifs : As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Points positifs : Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Points négatifs : As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pleasant Flight
Points positifs : Friendly staffs & price
Points négatifs : Not much legroom for economy
Pleasant Flight
Points positifs : Service & price
Points négatifs : Not much legroom for economy customers, limited entertainment & food selections
Points négatifs : All staff was excellent
Points négatifs : Would fly China airlines again
Points positifs : Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have.
Points négatifs : Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food.
Points négatifs : It would be better if the chair a little bit bigger! But overall you still have the best service so far! Thank you very much!
Points positifs : Crew was great.
Points négatifs : Boarded an hour late.
Points positifs : Everything was great
Points positifs : The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food
Points positifs : Awesome crew on board made the long journey easy. Plenty of leg room and the food was good.
Points négatifs : To be honest.. everything was perfect for the price and the 12 hours in the air.
Points positifs : Seat was ok. Service was timely
Points négatifs : Excellent
Points positifs : Yes
Points négatifs : Good
Points négatifs : Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time.
Points positifs : Love China air. Comfortable. Lots of movies. Food okay
Points positifs : The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent.
Points négatifs : There was no movie but that is Ok. I just read
Would do it again!
Points positifs : We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark...
Points négatifs : The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in...
Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip...
Points positifs : Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants
Points négatifs : Food can be better
Points positifs : Excellent customer service
Points négatifs : 15-20min delay to board
Points positifs : Excellent customer service with every question
Points négatifs : One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Confusing Ontario Airport Setup
Points négatifs : Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.
Points positifs : Services verygood
Points positifs : Services good
Points négatifs : Everything perfect
brand new a350-900. is nice
Points positifs : seats were full configurable, tray table very logical and space all felt useable.
Points négatifs : the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room.
IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.
Points négatifs : All staff was excellent
Points négatifs : Would fly China airlines again
Points positifs : Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have.
Points positifs : Yes, the crew is doing good but the size of seats to small is not very comfortable.
Points négatifs : If can make a seat a little bigger
Points positifs : Crew was very friendly.
Points négatifs : There is just no room to move in those seats. We were packed in like sardines.
Points positifs : Restroom was kept clean throughout the flight which impressed me
Points positifs : Good seat with plenty of leg room and great entertainment system.
Points négatifs : Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight.
Points négatifs : The food from Canada was very Canadian, but on the way back way more traditional chinese
Points négatifs : Some of the courses in the dinner were excellent like the soup and appetizer. Other items were off, like the entree. Wine selection could improve.
Points positifs : The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly.
Points négatifs : More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future.
Points positifs : The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow.
Points négatifs : Answered above. The seats looked bigger and better but the equipment looks tired.
Points négatifs : It would be better if it was on time
Points négatifs : It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses.
Points négatifs : Good food and friendlier staff.
Points positifs : The crew were good
Points négatifs : Food is not good
Points négatifs : Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.
Points positifs : Food, crew, handicap assistant, stewardess
Points négatifs : No screen/tv
Points positifs : Lovely crew, good amount of food and drink available.
Points négatifs : Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.
i’m sorry that i missed the hot snack
Points positifs : the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.
Points négatifs : it’s a pity that i missed the hot snack of premium economy.
Points positifs : Got an exit row seat. Lots of leg room.
Points négatifs : No complaints.
Taipei to New York
Points positifs : I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.
Points négatifs : The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!
Points positifs : Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Points négatifs : As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Points positifs : Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Points négatifs : As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pleasant Flight
Points positifs : Friendly staffs & price
Points négatifs : Not much legroom for economy
Pleasant Flight
Points positifs : Service & price
Points négatifs : Not much legroom for economy customers, limited entertainment & food selections
Points négatifs : I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again
Points négatifs : There was no provision for vegetarian food in the flight
Points négatifs : My luggage was damaged in both directions.
Points négatifs : The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass.
Points négatifs : Boarding was slow and tedious. Airline officials did not board according to zones printed on boarding pass. Arm rest in seats were locked in place and did not pivot up to allow using the adjacent empty seat.
Points négatifs : Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable.
Points positifs : All ran on time. Crew okay
Points négatifs : Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy.
Points négatifs : Too much unreasonable charges!!!!!
This was by far the worst flying experience I ever had
Points positifs : The staff were actually very nice and possibly the only good thing about this trip.
Points négatifs : The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.
It was ok
Points positifs : Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.
Points négatifs : The food was not great and again the seldom announcements about turbulence made this a difficult ride.
Points positifs : Boarding was smooth since I was sky priority
Points négatifs : Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.
Points négatifs : China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance.
Points négatifs : Dirty
Manila to Taipei
Points positifs : I like the staff was very nice, and boarding process was not bad.
Points négatifs : The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.
Starving
Points négatifs : Dinner served 1130 pm breakfast after 12 hrs peanut snack.
