Cathay Pacific (CX)
Cathay Pacific (CX)
Cathay Pacific (CX)
Cathay Pacific (CX)
| Code IATA | CX |
|---|---|
| Itinéraires | 139 |
| Itinéraire le plus populaire | Hong Kong à Taipei Taiwan-Taoyuan |
| Aéroports desservis | 60 |
| Aéroport le plus populaire | Hong Kong |
Points positifs : This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.
Points négatifs : Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.
Points positifs : Seats were very comfortabe
Points négatifs : Food was not great. It took over an hour for the bags to come through at JFK.
Points positifs : Seats were very comfortable and so were the entertainment options
Points négatifs : The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par
Points négatifs : They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.
Points positifs : The crew was helpful and nice
Points négatifs : Better seats and cost should be less
Points positifs : Top notch service and experience. Up there with EVA Air as the best I’ve ever seen.
Points négatifs : Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off.
Points positifs : This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.
Points négatifs : Vegetarian meals can be better, breakfast eggs get over cooked and rice also.
Points négatifs : Better attitude of head attendant. Need to improve food. Not attentive.
Points négatifs : We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.
Points positifs : Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks
Points négatifs : Baggage handling was poor
Points positifs : Same thing they serve pork and no other substitute.
The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.
Points négatifs : Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.
Points positifs : The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.
Points négatifs : Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it.
Hope they will not feel the way i feel i was starving the whole flight..
Fantastic
Points positifs : I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.
Points négatifs : Boarding was delayed but the crew did keep us updated and was systematic in boarding
Points positifs : The crew was very nice
Points négatifs : Softer seats more wholesome videos
Points positifs : The seat was not super comfortable but the crew was really lovely and so helpful!
Points négatifs : More padding on the seat would have been nice
Points positifs : Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food
Points négatifs : Crew should be attentive to ALL passengers.
Points positifs : The crew was good, not much as it was a red eye, but they were friendly and helpful
Points positifs : Crew and ground Staff were very helpful and friendly
Points positifs : Crew and all other Staff were very helpful and friendly
Points négatifs : Don’t know
Points négatifs : Seats were teeny
Points positifs : Crew was fantastic.
Points négatifs : Food and drink service
Points positifs : Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent.
Points positifs : Apart from the delay everything was quite good.
Points négatifs : The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.
Points positifs : The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.
Points négatifs : It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.
Points positifs : I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.
Points négatifs : Categorizing travellers together.
Points positifs : Fast and easy to board
nice crew worked fast and smooth
large proposal for entertainment
Points négatifs : more diversity of beverage offered
Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.
Points négatifs : Economy seating is extremely narrow!
Points positifs : Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.
Points négatifs : Extremely bad service at the ticket counter. Really disappointed, really disappointed
Points positifs : good service, nice staff, confort ok
Points négatifs : food can always be improve but overall ok
Points positifs : good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often
Points négatifs : food can always be better but overall ok
Points positifs : yes
Points négatifs : food
Points négatifs : Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....
Points positifs : Good crew. Great pilots.
Points négatifs : Food. Seat comfort.
Points positifs : crews were nice
Points négatifs : Very crowded flight. Fully book. Super busy bathroom. Food was bad
Points négatifs : More regional movies for India
Points négatifs : Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.
Points positifs : Crew was friendly , Seats were fine .
Points négatifs : They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options
Points positifs : Service and food.
Points négatifs : The crew should be more kind.
Points positifs : Crew amazing.
Points négatifs : Food variety should be increased.
Points positifs : Liked the plug/outlet availablity and the movies.
Points négatifs : Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants
Points positifs : I was unable to board the flight so there is nothing to talk about.
Points négatifs : Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.
Points négatifs : No landing form!!
Points négatifs : Hi do veg meal could have been better and communication about my bags could have been better .
Points positifs : The entertainment was good.
Points négatifs : Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.
Points négatifs : Finest Airline and service I have encountered and I am almost 2 million miles!
Points positifs : Everything and everyone are Good and Nice .
Points négatifs : For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks
Points positifs : Nice crew , good and good
Points négatifs : If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .
An exceptionally good airline
Points positifs : On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.
Points positifs : Well fed and provided beverages on trip. Food not gourmet----but what do you expect?
Crew was pleasant and helpful.
Points négatifs : Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK.
The legroom was durable--but you asked waht could be better and that point sticks out in my mind.
Points négatifs : Less fog in SFO
Points positifs : On time
Points positifs : Premium Economy did not meet our expectation compared to even US airlines.
Points négatifs : Crew Service was not very good.
Points négatifs : Only the toilets very small
Points négatifs : Sitting place too small
Points positifs : Crew were very hospitable and helpful.
Points négatifs : More leg room on long international flights.
Points positifs : Yes & yes
Points positifs : Top notch service and experience. Up there with EVA Air as the best I’ve ever seen.
Points négatifs : Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off.
Points positifs : This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.
Points négatifs : Vegetarian meals can be better, breakfast eggs get over cooked and rice also.
Fantastic
Points positifs : I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.
Points négatifs : Boarding was delayed but the crew did keep us updated and was systematic in boarding
Points positifs : The crew was very nice
Points négatifs : Softer seats more wholesome videos
Points positifs : The seat was not super comfortable but the crew was really lovely and so helpful!
Points négatifs : More padding on the seat would have been nice
Points positifs : Crew and ground Staff were very helpful and friendly
Points positifs : Crew and all other Staff were very helpful and friendly
Points négatifs : Don’t know
Points positifs : Crew was fantastic.
Points positifs : Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent.
Points positifs : Fast and easy to board
nice crew worked fast and smooth
large proposal for entertainment
Points négatifs : more diversity of beverage offered
Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.
Points négatifs : Economy seating is extremely narrow!
Points positifs : Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.
Points positifs : good service, nice staff, confort ok
Points négatifs : food can always be improve but overall ok
Points positifs : good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often
Points négatifs : food can always be better but overall ok
Points positifs : yes
Points négatifs : food
Points positifs : Crew was friendly , Seats were fine .
Points négatifs : They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options
Points positifs : Service and food.
Points négatifs : Finest Airline and service I have encountered and I am almost 2 million miles!
Points positifs : Everything and everyone are Good and Nice .
Points négatifs : For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks
Points positifs : Nice crew , good and good
Points négatifs : If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .
An exceptionally good airline
Points positifs : On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.
Points positifs : Well fed and provided beverages on trip. Food not gourmet----but what do you expect?
Crew was pleasant and helpful.
Points négatifs : Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK.
The legroom was durable--but you asked waht could be better and that point sticks out in my mind.
Points négatifs : Less fog in SFO
Points positifs : On time
Points positifs : Yes & yes
Points positifs : The crew was helpful and nice
Points négatifs : Better seats and cost should be less
Points positifs : Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks
Points positifs : Same thing they serve pork and no other substitute.
The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.
Points négatifs : Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.
Points positifs : The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.
Points négatifs : Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it.
Hope they will not feel the way i feel i was starving the whole flight..
Points positifs : Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food
Points négatifs : Crew should be attentive to ALL passengers.
Points négatifs : Seats were teeny
Points positifs : Apart from the delay everything was quite good.
Points négatifs : The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.
Points positifs : The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.
Points négatifs : It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.
Points positifs : I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.
Points négatifs : Categorizing travellers together.
Points positifs : crews were nice
Points négatifs : Very crowded flight. Fully book. Super busy bathroom. Food was bad
Points négatifs : More regional movies for India
Points négatifs : The crew should be more kind.
Points positifs : Crew amazing.
Points négatifs : Food variety should be increased.
Points négatifs : No landing form!!
Points négatifs : Hi do veg meal could have been better and communication about my bags could have been better .
Points négatifs : Only the toilets very small
Points négatifs : Sitting place too small
Points positifs : Crew were very hospitable and helpful.
Points négatifs : More leg room on long international flights.
Points positifs : This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.
Points négatifs : Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.
Points positifs : Seats were very comfortabe
Points négatifs : Food was not great. It took over an hour for the bags to come through at JFK.
Points positifs : Seats were very comfortable and so were the entertainment options
Points négatifs : The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par
Points négatifs : They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.
Points négatifs : Better attitude of head attendant. Need to improve food. Not attentive.
Points négatifs : We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.
Points négatifs : Baggage handling was poor
Points positifs : The crew was good, not much as it was a red eye, but they were friendly and helpful
Points négatifs : Food and drink service
Points négatifs : Extremely bad service at the ticket counter. Really disappointed, really disappointed
Points négatifs : Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....
Points positifs : Good crew. Great pilots.
Points négatifs : Food. Seat comfort.
Points négatifs : Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.
Points positifs : Liked the plug/outlet availablity and the movies.
Points négatifs : Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants
Points positifs : I was unable to board the flight so there is nothing to talk about.
Points négatifs : Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.
Points positifs : The entertainment was good.
Points négatifs : Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.
Points positifs : Premium Economy did not meet our expectation compared to even US airlines.
Points négatifs : Crew Service was not very good.
Cathay Pacific est une compagnie aérienne qui opère depuis son hub situé dans l’aéroport international de Hong-kong. Élue meilleure compagnie aérienne de l’année à quatre reprises dans les années 2000, elle dessert plus de 200 destinations partout dans le monde. Elle est également l’un des membres fondateurs de l’alliance oneworld aux côtés d’American Airlines et British Airways.
L’offre First Class de Cathay Pacific permet d’accéder à des services haut de gamme de votre attente à l’aéroport jusqu’à votre arrivée : vous pourrez bénéficier des salons First Class présents dans tous les grands aéroports internationaux ainsi que d’un enregistrement personnalisé, en passant prioritairement les contrôles de sécurité. Une fois à bord, la First Class met à votre disposition une suite entièrement privée, avec un siège capitonné en cuir souple et un véritable bureau à l’éclairage discret et chaleureux.
Sur les vols long-courriers, la Premium Economy Class et l’Economy Class se distinguent par la qualité du service tout au long du voyage : une boisson de bienvenue vous accueille, des en-cas et d’autres breuvages suivront en continu. Leurs vastes sièges s’inclinent généreusement et possèdent des appuie-têtes pour un maintien ajusté, ainsi que des repose-pieds réglables.
Enfin, que ce soit sur les vols régionaux que sur les vols long-courriers, la Cathay Pacific propose une franchise bagages adaptée à vos séjours, avec une grille tarifaire sur-mesure. Pour tout billet acheté, la compagnie vous permet d’emporter un bagage cabine ainsi qu’un petit sac pour un poids total de 7 kg au maximum, 10 kg pour la Business Class.
