Trouvez un vol pas cher Perth - Marseille

Points positifs : "Amazing crew, very nice and helpful."

Points positifs : "Super good crew."

Points positifs : "The crew members were really nice and accommodating."
Points négatifs : "Need more entertainment selections."

Points négatifs : "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Points négatifs : "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Points positifs : "Amazing crew. On-stop flight. All premium economy for reasonable price."
Points négatifs : "Silk air"

Points positifs : "Great foods and services"
Points négatifs : "The plane needs upgrade business class seats"

Points négatifs : "Nothing"

Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"

Points positifs : "Tellement mieux que les compagnies européennes"

Points positifs : "Crew was friendly. Seafood pasta was good."
Points négatifs : "I wish all airlines have a foot rest."

Points positifs : "Amazing crew."
Points négatifs : "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."

Points positifs : "This was the most comfortable business class mid haul flight I've ever taken."
Points négatifs : "Absolutely nothing went wrong."

Points positifs : "Generally good Flight was operated by Silk Air"
Points négatifs : "Entertainment score is not meaningful because of the short flight time."

Points négatifs : "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Points positifs : "The inflight entertainment was great, lots of movie selections"
Points négatifs : "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Points positifs : "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Points négatifs : "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."

Points positifs : "Movies selection was great."
Points négatifs : "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Points positifs : "The Staff was very friendly."

Points positifs : "Good air line. Threat you well, enough food very good service."

Points positifs : "Comfortable flight, punctual, helpful crew."
Points négatifs : "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."

Points positifs : "Nothing"
Points négatifs : "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."

Points positifs : "The crew were excellent"
Points négatifs : "I'm 6'2" and the regular economy seats didn't give me enough to leg room"

Points positifs : "Comfortable, full service through the night.."

Points positifs : "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Points négatifs : "Nothing to mention, all was good"

Points positifs : "Finally an airline that loads from the back to the front. Makes sense to me"

Points positifs : "The people were excellent."
Points négatifs : "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."

Points positifs : "Excellent"
Points négatifs : "All good"

Points positifs : "crew was very polite and cheerful."

Points négatifs : "Seats were bit hard without proper head rest.entertainment kiosk was not working."

Points positifs : "Friendly crew, efficient boarding"
Points négatifs : "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"

Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Points positifs : "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."

Points négatifs : "Need to be able to upgrade with Krisflyer Miles"

Points positifs : "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Points négatifs : "Really nothing. I loved flying with them."

Points positifs : "Crew was very friendly and good service."
Points négatifs : "Crew could have asked the passengers whether they need snacks in between."

Points positifs : "Ease of checking. Empty seat between us"
Points négatifs : "Can't upgrade with krisflyer miles"

Points positifs : "Neat & clean flight.good cabin crew members.good service."
Points négatifs : "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."

Points positifs : "Overall just a really great experience."
Points négatifs : "Nothing negative to report."

Points positifs : "the flight time was quick , by the time you took off you practically were preparing for landing"
Points négatifs : "nothing disappointing"

Points négatifs : "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."

Points positifs : "Very nice crew."
Points négatifs : "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."

Points positifs : "Amazing plane and crew!"
Points négatifs : "Nothing."

Points négatifs : "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"

Points positifs : "Service was great, food was alright, was able to move from a middle seat to a window."
Points négatifs : "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."

Points positifs : "Attentive Staff - Fabulous"

Points positifs : "In-flight Entertainment. Orderly & on-time boarding."
Points négatifs : "Food selection was limited given we were traveling Economy class."

Points positifs : "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Points négatifs : "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."

Points négatifs : "Flight was delayed, but other than that, flight was great."

Points négatifs : "I got pulled aside and delayed my boarding because someone wanted to switch my seat. WHY do I have to be delayed for this? I felt it was very poor customer service. I. You can just print a list and ask at the aircraft's entrance."

Points négatifs : "Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now."

Points positifs : "The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic."
Points négatifs : "Nothing"

Points négatifs : "Window seat.... 9A ..... no window......"

Points positifs : "Professional and friendly staff amazing cabin crew and pilots"
Points négatifs : "The inflight wifi was not working the snack was only a biscuit"

Points positifs : "Staff were friendly"
Points négatifs : "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."

Points positifs : "Crew was amazing, food delicious, seats comfortable"
Points négatifs : "Nothing"

Points positifs : "Lovely staff"
Points négatifs : "Entertainment"

Points positifs : "The crew was amazing. The food delicious snd the chairs comfortable."
Points négatifs : "Didn’t receive my luggage."

Points négatifs : "Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable."

Points négatifs : "After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage."

Points positifs : "The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!"
Points négatifs : "It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end."

Points négatifs : "Améliorer le confort des sièges et le repas . Petit déjeuner très succinct."

Points positifs : "Confort"
Points négatifs : "Meal for children first"

Points positifs : "Kind crew"
Points négatifs : "Food is terrible."

Points positifs : "Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections"
Points négatifs : "Seat arms didn't fold completely back between seats."

Points positifs : "On time, could have actually been early, but no."
Points négatifs : "Uncomfortable cramped seats, selection of entertainment was dire, nothing I wanted to watch."

Points négatifs : "I tried to change the date and/or the routing for the return flight, but it would have cost more than to buy a new one-way ticket, so I didn't use it at all -- and got no refund."

Points négatifs : "The wine costs 6 $, that's cheap but when i pay 400$ for a 2 hours flight, i find it a little hard to pay for a little glass of wine."

Points positifs : "The flight was fast, crew was awesome and overall was awesome"
Points négatifs : "My kayak app wasn’t updated to the correct flight time so they had to put me on the last flight to Melbourne that would make it. Thankfully quantas is awesome and got it done."

Points positifs : "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."

Points positifs : "Arrived alive."
Points négatifs : "Sketchy plane. Too many speed changes. Left late."

Points positifs : "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Points négatifs : "nothing. all good things!"

Points positifs : "Love going to Yancey when we are pushed by the tail winds!"
Points négatifs : "Breakfast was dire"

Points positifs : "The business class attention, and the quietness of an A380"
Points négatifs : "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"

Points positifs : "food was good, great entertainment, crew very attentive"
Points négatifs : "everything was good"

Points positifs : "Upon confirming my flight I had received a middle seat. When I got to Sydney I was able to talk a host at the gate to see if she can move to an aisle seat. She did and it was at the front of the row with plenty of leg room. I couldn’t have asked for a better flight home."
Points négatifs : "The mess other passengers made. Have some respect for yourself and the stewardess. I could only imagine the home some of these people Live in."

Points négatifs : "Récapitulatif des vols sur votre application pas clair du tout !!! On comprends rien , le suis du coup trompé d’un jour sur la date de retour"

Points positifs : "De m'avoir personne a coté, le service en eau, les films et le catalogue divertissement dans son ensemble. Et la majorité de l'équipage"
Points négatifs : "Le manque de nourritture."

Points positifs : "Overall experience was decent. Food, boarding and entertainment was top notch"
Points négatifs : "Super cramped for a long haul flight. Could barely organize myself. Could barely reach down to get a book out of my bag. Thank goodness i was sitting next to my husband because we had to be totally in each others space to be comfortable;((("

Points positifs : "The flight crew was great, very comfortable plane ride"
Points négatifs : "The flight was an hour late, but the pilot kept us in the loop with all the information"

Points positifs : "The long trip !"

Points positifs : "Service and flight attendants were great"
Points négatifs : "Breakfast the food was over heated and dry."

Points positifs : "The flight was perfect, good leg space in economy, food was good both breakfast and dinner, even snacks were available during the flight."

Points négatifs : "Service in the cabin was very bad all the staff look lost they had no idea what the wher doing like first day on the job with no training"

Points positifs : "Fabulous service and comfortable seats"
Points négatifs : "Not applicable"

Points positifs : "Friendly crew and great food"
Points négatifs : "Not applicable"

Points positifs : "Crew were pleasant"
Points négatifs : "Bathroom for business class was out of order about 2hrs before landing, were told to use the bathroom in the back of plane!"

Points négatifs : "Awful baggage claim process. Plane has landed for one hour and still no mention of which belt you can retrieve it. Qantas is horrible in customer service."

Points positifs : "The crew were very polite and helpful given the stressful circumstances."
Points négatifs : "Boarding was a mess. One staff member trying to deal with a full flight of delayed and tired passengers. Given the delay out of NY (due to weather) connecting flight to melbourne was missed. Not happy that I was put on a flight to Sydney instead. Entertainment system is dated. Personal headphones don’t plug in and the interface was unresponsive. Expected better from qantas."

Points positifs : "All great!"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Not much"
Points négatifs : "Uncomfortable flight, food, boarding, minimum entertainment"

Points positifs : "I knew what to do without having been there before, thanks to electronic info available at my seat, in-flight announcements and signage at the airport."

Points positifs : "I got to my destination safely and on time. Food and service were above average."

Points positifs : "L'équipage était très agréable."
Points négatifs : "Comme d'habitude, le système de divertissement était lent."

Points positifs : "L'équipage était très agréable."
Points négatifs : "L'enregistrement n'était pas possible en ligne puis très long à l'aéroport. Nous avons eu 25 minutes de retard au décollage car cause d'un mauvais compte de bagages qu'il a donc fallu décharger puis recharger. Comme d'habitude, le système de divertissement était lent."

Points positifs : "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Points négatifs : "Wasn't able to complete on line check in."

Points positifs : "Food"

Points positifs : "Helpful crew. Seats so close together, very difficult tou get out to use facilities. Meals tasty."
Points négatifs : "See last comment above."

Points positifs : "Yes"
Points négatifs : "Nothing. Flight was amazing"

Points positifs : "Comfort"
Points négatifs : "Wifi on klm"

Points positifs : "Crew good and seat OK but not exceptional for business class"
Points négatifs : "Food was average - main course could have been better. Range of movies ok but not great"

Points positifs : "The crews were pretty great!"
Points négatifs : "The regulating of the temperature."

Points négatifs : "Information on arrival time was not correct"

Points négatifs : "Time"

Points positifs : "Great airline"

Points positifs : "The crew was pleasant"
Points négatifs : "Baggage checkin & flight boarding was slow & disorganized."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Crew was fantastic."
Points négatifs : "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Points négatifs : "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "yes"
Points négatifs : "not really"

Points positifs : "Friendly staff"
Points négatifs : "Security check at gate; No priority"

Points positifs : "Crew was good"
Points négatifs : "Food"

Points positifs : "Good food, friendly service"
Points négatifs : "More trash pickup; only one round of beverage service"

Points négatifs : "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Points négatifs : "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Points positifs : "Boarding agent extra effort to improve my seating!"
Points négatifs : "Food amount less than expected."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Flight crew very nice"
Points négatifs : "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Points positifs : "Crew was excellent -kind nice and very attentive"
Points négatifs : "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Points négatifs : "Our lougage did not arrive"

Points positifs : "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Points négatifs : "Flight departed 35 minutes late"

Points négatifs : "Didn’t happen."

Points positifs : "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Points négatifs : "Cramped seating."

Points négatifs : "The movie selection did not seem extremely varied."

Points positifs : "Good services!"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "I got some rest"
Points négatifs : "unable to charge my phone or watch movies"

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points positifs : "Crew was very nice and helpful, entertainment system worked well and had good choices"
Points négatifs : "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Points négatifs : "Bag was lost"

Points négatifs : "Amesterdam airport employee was really rude"

Points positifs : "The food was excelent"
Points négatifs : "I have to pay to pay a little more confort"

Points négatifs : "Tiny old cramped plane."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Flight was on time and quick and comfortable"

Points négatifs : "Service from airline host Poorly maintained plane Bad food Old entertainment"

Points positifs : "The entertainkeb5 was"
Points négatifs : "As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,"

Points négatifs : "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."

Points positifs : "They change my seat from middle to window, but that’s all."
Points négatifs : "Flight delayed. Food was salty and cafeteria like."

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points négatifs : "The entertainment system broke down and the flight attendants seemed sassy"

Points positifs : "."
Points négatifs : "Le procédé d’embarquement"

Points positifs : "RAS"
Points négatifs : "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Points négatifs : "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"

Points positifs : "Le personnel"
Points négatifs : "Rien tout a été parfait"

Points positifs : "La qualité de l’a380"
Points négatifs : "L’espace dans l’a330"

Points négatifs : "Gros retard. Mauvaise communication."

Points négatifs : "Traduction en français.."

Points négatifs : "We actually did not go directly to Marseille, but due to a delay, we missed our initial connection and had to take a flight from London to Frankfurt and then from Frankfurt to Marseille. The total trip was 24 hours long and exhausting."

Points négatifs : "Une collation gratuite pendant le vol"

Points positifs : "Le personnel était très professionnel. Cie au top."

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points positifs : "Le toute"
Points négatifs : "Rien à dire"

Points positifs : "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Points positifs : "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Points négatifs : "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Points positifs : "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Points négatifs : "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Points positifs : "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Points négatifs : "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Points négatifs : "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Points positifs : "Comfortable"

Points positifs : "Embarquement rapide au retour. Parfait"
Points négatifs : "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."

Points négatifs : "They took too long to start boarding group 1 and 2, crew did an awesome job, but flyers don’t keep the cleaning and after four hours is filthy"

Points positifs : "Bon équipage,pas de problème lors du voyage"
Points négatifs : "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Points positifs : "Les films bien diversifiés et nombreux en français"
Points négatifs : "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Points positifs : "Rien"
Points négatifs : "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"

Points positifs : "comfortable seat, tasty food, pleasant attendants"
Points négatifs : "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Points positifs : "Horaire ponctuel même en fin de journée. Personnel agréable"

Points négatifs : "Extremely unsatisfying, to the point of not wanting to fly BA again. If I had not had previous satisfaction with Kayak on other flights, I might not use it again. They my bags for 3 days and had hideous communication about it. Had no feeling that anyone could be reached about or that anyone cared at all. Late takeoff again. There was an impossible amount of time left under even the best curcumstances, to go from one flight to another, resulting in flight being missed and being sent to another city and losing my money on ground transport that was prepaid. The communication issue is the worst of it all. Massively frustrating."

Points négatifs : "Flight delayed"

Points positifs : "Le vol en general"
Points négatifs : "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Points positifs : "I found it amusing and disturbing that the crew seemed more interested in talking amongst themselves than caring for passengers. I sat in the last row and was dismissed three times because an off duty employee who hitched a ride with her hubby/boyfriend. They just got back from holiday and the crew wanted to hear all about it"
Points négatifs : "See above. Crew up front seemed to have their noses in the air."

Points négatifs : "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Points négatifs : "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Points positifs : "Pilot skilled, first landing attempt was too shaky so we pulled up and did it again"
Points négatifs : "Long wait to take off, all food and beverage on the flight were for sale only which feels petty"

Points positifs : "Easy flight schedules"
Points négatifs : "Legroom in first class is a joke."

Points négatifs : "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Points positifs : "The only positive is that you don't have to worry about missing your flight due to the fact LHR isn't in the Schengen zone so there's no hangup at passport control during your connection."
Points négatifs : "From check-in to flight attendants snotty attitude and a bunch of control freaks. Service and amenities inferior to other airlines."

Points positifs : "Tout a bien été"
Points négatifs : "Rien"