Trouvez un vol pas cher Tirana - Marseille

Points positifs : "On time, friendly check in staff"
Points négatifs : "Food was very poor in Turkish Airlines standards"

Points négatifs : "Is amazing"

Points positifs : "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
Points négatifs : "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"

Points positifs : "Everything"
Points négatifs : "Nothing as could think of."

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "The crew was amazing and service was very professional."
Points négatifs : "Lower prices!"

Points positifs : "Well I liked the idea that I landed safe and sound to see my family"
Points négatifs : "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "What did you like?yes"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Plane delayed by 3 hours. Missed my other flight to Tirana. Horrible service at the airport to help me out with a hotel. Had to run around for over 3 hours. Never flying Turkish again."

Points positifs : "Great service , great planes"
Points négatifs : "All was great"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points négatifs : "Flight 3 hrs late"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Boarding, on time"
Points négatifs : "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points négatifs : "I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227"

Points positifs : "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Points positifs : "Good service and very smooth flight"

Points négatifs : "Repas"

Points négatifs : "The inaccurate time of flights and their late. The type of food is terrible."

Points positifs : "In flight entertainment is great! Good selection of movies, nice screens."
Points négatifs : "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."

Points négatifs : "No entertainment at all"

Points positifs : "Cabin crew good, professional Entertainment USB charger"
Points négatifs : "Delay with no communication and no apologies Business seats not comfortable, limited space between seats"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Points négatifs : "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Points positifs : "Turkish Airlines generally has great personal entertainment systems for their passengers."

Points positifs : "I loved the trip! Everything was wander full!"

Points négatifs : "Signage at IST for transit should be better to explain security and passport requirements"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "Cabin crew was pleasant."
Points négatifs : "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Points positifs : "We arrived at the desk and no staff or customers were there. Turns out they don't fly on Thursdays. What? So we rebooked and will fly out tonight. Overall, a huge inconvenience for my family waiting for us overseas. Plus we had to book a place to stay in Miami for the next 24 hours. Whew!"

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points négatifs : "after plane landed, we stayed one (1) hour on the run way till the plane could find a gate to pull into. After as 14 hour flights, this was the icing on the cake!!!"

Points positifs : "Everything"

Points positifs : "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Points négatifs : "Food!"

Points négatifs : "Over 2 hours late, and this flight has been late 6 of the last 7 days"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "Missed flights due to driver not turned up at Bellano yesterday"
Points négatifs : "We have a new flights"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "Friendly crew, great in flight beverage and snack service, bassinets for babies, comfortable flight"
Points négatifs : "Play area for babies in economy class"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points positifs : "Quick and easy flight decent cold sandwiches."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Everything"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points positifs : "Nice comfortable flight"
Points négatifs : "Crew was not necessarily warm or curteous"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Direct from SJC, not crowded"
Points négatifs : "Guy in front of me was reclined whole time and very little room like that."

Points positifs : "the crew were very good"
Points négatifs : "sitting all the way back of the plane next to fat lady sorry"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Crew. Courteous, engaging and supportive, of-course with a smile."
Points négatifs : "Nothing on this flight"

Points positifs : "The crew were helpful"
Points négatifs : "I had to pay luggage fees"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Big airplane:)"
Points négatifs : "I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome"

Points négatifs : "Le retard"

Points négatifs : "Delayed by two hours. Made me miss my connection. Also it is far too cramped for anyone who is tall. We need more leg room"

Points positifs : "In the end I made the flight."
Points négatifs : "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."

Points positifs : "There was an empty seat next to me. Sat near the back & it was still a pleasant flight with sufficient room in my seat. Served food & drinks with no charge."
Points négatifs : "I will fly Lufthansa every chance I get."

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points positifs : "The crew was nice"
Points négatifs : "The boarding process and the fees"

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points positifs : "Salimos a tiempo . El business es muy confortable"
Points négatifs : "La comida horrible . No se limpian los baños"

Points négatifs : "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Points positifs : "Very nice airplane and pleasant crew"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points positifs : "Decent price for economy comfort seat, 4A."
Points négatifs : "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Points positifs : "Flight was on time."
Points négatifs : "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Points positifs : "Almost everything, especially the crew."
Points négatifs : "Don’t feel like anything should be better to be honest"

Points négatifs : "Information on arrival time was not correct"

Points positifs : "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Crew was ok."
Points négatifs : "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Points négatifs : "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Points positifs : "The space at my feet with the chair in front was a bit akward."
Points négatifs : "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The flight arrived a few minutes early."
Points négatifs : "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Points négatifs : "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Points négatifs : "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Points positifs : "Gaps between seats are very narrow."
Points négatifs : "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Points positifs : "Landing"
Points négatifs : "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "The service"
Points négatifs : "The seats"

Points positifs : "Very friendly and helpful crew."

Points négatifs : "Still waiting to board after missing this connection had to be booked on another airline"

Points négatifs : "Very slow service at checkin, was not even available when I arrived at the airport"

Points positifs : "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Points négatifs : "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Points positifs : "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Points négatifs : "That it didn’t happen."

Points positifs : "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Points positifs : "Able to fly direct to ansterdam"
Points négatifs : "Have to lay over on the way back. More expensive than other airlines."

Points positifs : "The attendants took great care of us. Super smooth flight."

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points positifs : "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Points négatifs : "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Points positifs : "Great"
Points négatifs : "Great"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "We did not get two of baggage at the destination."

Points positifs : "Nice crew; clean plane; decent dinner"
Points négatifs : "No entertainment system; insufficient knee space"

Points positifs : "Good service onboard, good food. On time."

Points positifs : "Nothing really"
Points négatifs : "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Please Endeavour to put the expiration date on the food served in the flight."

Points positifs : "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Points négatifs : "Rien"

Points positifs : "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Points négatifs : "Avoir des divertissement à bord"

Points positifs : "Poor"
Points négatifs : "Poor"

Points négatifs : "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Points positifs : "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Points négatifs : "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Points positifs : "The crew was OK, but nothing special."
Points négatifs : "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Points positifs : "Service à bord, amabilité du personnel"

Points positifs : "Le personnel de bord et le service délivré sur un vol national"

Points positifs : "L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande."
Points négatifs : "Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);"

Points positifs : "The crew was excellent and surprisingly the seats were comfortable."
Points négatifs : "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Points positifs : "À bord, généralement tout se passe bien"
Points négatifs : "Retard, perte des bagages, pas d'excuses.. Typique d'Air France"

Points négatifs : "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Points négatifs : "Plusieurs heures de retard !!!"

Points positifs : "The Delta flight service was much better than the Air France flight I took on the previous leg."

Points positifs : "Everything! The service was exceptional!"

Points positifs : "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Points négatifs : "Rien pour moi"

Points négatifs : "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Points positifs : "The schedule and timing"
Points négatifs : "The airport, some of the crew, the aircraft seats, the entertainment system"

Points négatifs : "Les sièges pourraient être rénovés"

Points positifs : "Les prises USB pour charger le téléphone dans l'avion vu que le vol a fait 3h30 de retard"
Points négatifs : "l'embarquement très long et des informations de l'équipage tardif"

Points positifs : "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Points négatifs : "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"

Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"

Points positifs : "Excellent service"

Points positifs : "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"

Points positifs : "Efficacité de l’embarquement, staff sympa"
Points négatifs : "Retard au départ"

Points positifs : "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Points négatifs : "Excelente aerolínea"

Points positifs : "Personnel très bien, divertissement complet, avion très peu bruyant"
Points négatifs : "Plus de place pour les jambes en classe eco: c’est presque impossible de sortir vers le couloir sans faire lever tout le monde dans sa rangée."

Points positifs : "The cue lines per zone are the most brilliant idea!"
Points négatifs : "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Points positifs : "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Points négatifs : "WiFi"

Points positifs : "Air France personnel is always really helpful"
Points négatifs : "Food and comfort in short haul are not the best - but the flight is short..."

Points négatifs : "Un peu plus d'espace entre les sièges."

Points positifs : "Food and entertainment was awesome"
Points négatifs : "It's awfull to sleep. Very unconfortable."

Points négatifs : "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."

Points négatifs : "shuttle from terminal to plane takes a long time. Flight left late"

Points négatifs : "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Points positifs : "Nothing"
Points négatifs : "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Points positifs : "Le vol en lui même rien à redire"
Points négatifs : "L'état de mon bagage à l'arrivée. Déchiqueté. Est ce lors du premier vol BKk Amsterdam sur Air France ou Amsterdam Bordeaux sur KlM ??? toujours est-il qu' il est irréparable"

Points positifs : "PNC charming et communique bien dur le retard Excellente place 10D pour les jambes"
Points négatifs : "1h50 de retard cause réparation freinage au vol orecendent"

Points positifs : "It was a nice plane and boarding was well organized."
Points négatifs : "I was assigned a middle seat, if not for that I would have given a higher rating."

Points positifs : "The crew worked hard, but the food was below the French standards."
Points négatifs : "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Points positifs : "On time."
Points négatifs : "Did not seat together passengers, although booked and checked in at the same time."

Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "If the flight would have leave in time we would receive our luggage in time"

Points positifs : "Food, service, comfort"

Points positifs : "The staff was very nice and friendly"
Points négatifs : "One hour delay without any information on embarking and another hour in the plane before departure"

Points négatifs : "30 minutes de retard"

Points négatifs : "Security services at Manchester airport...too long and not friendly at all"

Points positifs : "Smooth and simple. Great flight!"

Points positifs : "The flight experience was smooth!"
Points négatifs : "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."

Points positifs : "The actual takeoff and landing with this airline is usually smooth"
Points négatifs : "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Points positifs : "Nothing, pretty much"
Points négatifs : "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Points positifs : "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Points négatifs : "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."

Points négatifs : "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Points négatifs : "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Points négatifs : "This flight is apparently consistently late"

Points positifs : "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Points négatifs : "More movies and TV shows please!"

Points positifs : "Crew"
Points négatifs : "Seats"

Points positifs : "The crew is fantastic team,Dana is the best!Thank you"
Points négatifs : "Food"

Points positifs : "Crew is fantastik,Dana is the best"
Points négatifs : "Food"

Points positifs : "Comfy and clean"

Points négatifs : "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Points positifs : "Pleasant staff, wonderful food, very pleasant flight"
Points négatifs : "Nothing, everything was very good"

Points positifs : "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Points négatifs : "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Points positifs : "Quick and short flight. Plane was clean and comfortable"
Points négatifs : "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."

Points négatifs : "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Points positifs : "Nothing"
Points négatifs : "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Points positifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Points négatifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Points positifs : "Timeliness, cleanliness and comfort."
Points négatifs : "Inflight duty free closed too early."

Points négatifs : "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."

Points positifs : "Comfortable aircraft"

Points positifs : "Nice service."
Points négatifs : "Small aircraft"

Points positifs : "Title says it all"
Points négatifs : "Title says it all"

Points négatifs : "Not possible for online check-in"

Points négatifs : "Not possible for online check-in"

Points positifs : "I got to board first because I am wearing a cast on my leg."
Points négatifs : "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Points positifs : "Gave us food when they weren't required."

Points positifs : "Le micro sandwich"
Points négatifs : "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Points négatifs : "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Points positifs : "Great. ON TIME!"

Points positifs : "As mentioned many times, they are more professional than JAT, but still looong way to go."
Points négatifs : "They upgraded their system, but it fails when it comes to payments. They should definitely replace turbo props with jets."

Points positifs : "The staff was great"
Points négatifs : "The movies are outdated"

Points positifs : "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Points négatifs : "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Points positifs : "."
Points négatifs : "."

Points positifs : "The seat, flexibility were great..and food are tasty and delicious"
Points négatifs : "The crew was not friendly for the flight to Belgrade"

Points négatifs : "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Points positifs : "The price"
Points négatifs : "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Points positifs : "On my two two hour flights, they fed us a lot, we're very attentive and very nice."

Points positifs : "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Points négatifs : "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Points négatifs : "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."

Points négatifs : "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Points positifs : "traveler's assistance check in on time smooth flying. nice snacks"
Points négatifs : "online check in is not available if starting out of Stuttgart !!!?"

Points positifs : "All good."
Points négatifs : "They woke me up for a meal. My bad to forget earplugs or ask for some."

Points positifs : "It was a good flight over all, the service was non-stop"
Points négatifs : "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."

Points positifs : "Food is very good"
Points négatifs : "Flat bed is not comfortabl, no mattras.."

Points positifs : "Air Serbia has a great service and tasty menu"
Points négatifs : "-"

Points positifs : "Good job"
Points négatifs : "/"

Points négatifs : "I reached the airport with 45 minutes until the flight was to depart and I was greeted by a manager who quickly told me I was unable to board my flight. I even told the manager that I would not check in my bag and would just bring on my small backpack carry on and she immediately told me no. She was INCREDIBLY rude and I was forced to by another flight to New York that cost 1,000$ !!! The manager detoured me to the flight info desk wothout even slightly attempting to get me on my flight. I am OUTRAGED by AirBerin and the manager. I will NEVER fly AirBerlin again in my life."