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Informations sur les vols Montréal - France

Arrivée à France
Départ de Montréal
Prix d’un vol 259 €
Compagnies aériennes WOW air, LEVEL, Corsair, Air Transat

Réservez des vols pas chers de Montréal à France (aller-retour)

Aéroports
Origine
Montréal
259 €
seul
259 €
Destination
Bordeaux
439 €
seul
439 €
Lyon
441 €
seul
441 €
Toulouse
361 €
seul
361 €
Paris
322 €
seul
322 €
369 €
seul
369 €
259 €
seul
259 €
ven. 15 mars
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25min
jeu. 21 mars
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25min
259 €
Voyage : 7 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
SFO
KEF
Médiocre 2,0

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Bien 6,6

Points positifs : No frills budget carrier, mostly exactly as I expected.

Points négatifs : If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

YYZ
KEF
Excellent 8,0

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Médiocre 2,0

Points positifs : (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Points négatifs : (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

sam. 11 mai
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
mar. 21 mai
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
322 €
Voyage : 11 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

lun. 4 févr.
YUL
Montreal Pierre Elliott Trudeau International
TLS
Toulouse Blagnac
36h 35min
mer. 13 févr.
TLS
Toulouse Blagnac
YUL
Montreal Pierre Elliott Trudeau International
33h 50min
361 €
Voyage : 10 jours
Note générale : 0,0 Mauvais
Basé sur 0 avis
lun. 22 avr.
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00min
mar. 14 mai
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
397 €
Voyage : 23 jours
6,5BienVoir les avis
Note générale : 6,5 Bien
Basé sur 7 avis
Embarquement
6,8
Confort
6,4
Équipage
7,6
Divertissements
6,4
Restauration
6,5
ORY
YUL
Bien 6,0

Points positifs : The help from the crew was okay.

Points négatifs : The fact that the flight was delayed by an hour.

YUL
ORY
Correct 4,3

Points négatifs : Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

ORY
FDF
Bien 7,0

Points négatifs : Ça ne fonctionnait pas. 2 membres de l’équipage ont essayé sans succès

YUL
ORY
Bien 6,0

Points négatifs : Manque de chois... Divertissement

ORY
RUN
Bien 6,6

Points négatifs : Décollage avec près d'une heure de retard

dim. 9 juin
YUL
Montreal Pierre Elliott Trudeau International
BOD
Bordeaux
6h 45min
lun. 17 juin
BOD
Bordeaux
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
439 €
Voyage : 9 jours
7,0BienVoir les avis
Note générale : 7,0 Bien
Basé sur 1 avis
Embarquement
7,5
Confort
6,8
Équipage
8,0
Divertissements
6,9
Restauration
6,4
YEG
YYZ
Correct 4,6

Points positifs : Flight was quiet and uneventful. Kudos to the pilots.

Points négatifs : Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

PUJ
YYZ
Correct 4,0

Points positifs : direct flight

Points négatifs : like being in a flying school bus only the seats are less comfortable

YQB
PUJ
Excellent 9,0

Points négatifs : Too old movies

YYZ
LIS
Bien 6,0

Points négatifs : Pas de divertissement individuel. Pas de prisede courant pour recharger son téléphone. Les agents de bord parlent peu le français. Il faut améliorer ça!

YEG
YYZ
Médiocre 2,3

Points négatifs : Seats are too small, not enough leg room, no entertainment

lun. 13 mai
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
mer. 22 mai
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
264 €
Voyage : 10 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Médiocre 2,0

Points positifs : Nothing

Points négatifs : Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Médiocre 2,0

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

DUB
KEF
Médiocre 2,0

Points positifs : Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Points négatifs : Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Bien 6,3

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

jeu. 31 janv.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25min
jeu. 21 mars
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25min
266 €
Voyage : 49 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
YYZ
KEF
Excellent 8,0

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SFO
KEF
Médiocre 2,0

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Bien 6,6

Points positifs : No frills budget carrier, mostly exactly as I expected.

Points négatifs : If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

mar. 2 avr.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
mer. 22 mai
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
266 €
Voyage : 51 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
CPH
Correct 5,6

Points positifs : Nice newish planes. Competent but basic service in the air. Nice air crew.

Points négatifs : Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Bien 6,3

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Bien 6,3

Points négatifs : Seats are too small

YYZ
KEF
Excellent 8,0

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

mar. 14 mai
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
mar. 4 juin
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
322 €
Voyage : 22 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

mar. 4 juin
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
mar. 11 juin
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
322 €
Voyage : 8 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

ven. 1 févr.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25min
mer. 27 févr.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25min
267 €
Voyage : 27 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
SXF
KEF
Bien 6,3

Points négatifs : Seats are too small

KEF
CPH
Correct 5,6

Points positifs : Nice newish planes. Competent but basic service in the air. Nice air crew.

Points négatifs : Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Bien 6,3

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

DUB
KEF
Médiocre 2,0

Points positifs : Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Points négatifs : Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

mer. 20 mars
YUL
Montreal Pierre Elliott Trudeau International
TLS
Toulouse Blagnac
31h 40min
mer. 27 mars
TLS
Toulouse Blagnac
YUL
Montreal Pierre Elliott Trudeau International
33h 55min
363 €
Voyage : 8 jours
Note générale : 0,0 Mauvais
Basé sur 0 avis
ven. 15 mars
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25min
jeu. 21 mars
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25min
268 €
Voyage : 7 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
YYZ
KEF
Excellent 8,0

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Bien 6,3

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

EDI
KEF
Bien 6,6

Points positifs : No frills budget carrier, mostly exactly as I expected.

Points négatifs : If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

sam. 8 juin
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
sam. 15 juin
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
332 €
Voyage : 8 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

dim. 24 mars
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
17h 50min
jeu. 16 mai
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
365 €
Voyage : 54 jours
Note générale : 0,0 Mauvais
Basé sur 0 avis
dim. 28 avr.
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00min
sam. 4 mai
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
420 €
Voyage : 7 jours
6,5BienVoir les avis
Note générale : 6,5 Bien
Basé sur 7 avis
Embarquement
6,8
Confort
6,4
Équipage
7,6
Divertissements
6,4
Restauration
6,5
ORY
YUL
Correct 4,3

Points négatifs : Gros retard Écran de divertissement ne fonctionne pas bien

YUL
ORY
Correct 4,3

Points négatifs : Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

ORY
RUN
Bien 6,6

Points négatifs : Décollage avec près d'une heure de retard

YUL
ORY
Correct 4,3

Points négatifs : Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

ORY
FDF
Bien 7,0

Points négatifs : Ça ne fonctionnait pas. 2 membres de l’équipage ont essayé sans succès

ven. 17 mai
YUL
Montreal Pierre Elliott Trudeau International
LYS
Lyon-Saint Exupéry
7h 10min
mar. 21 mai
LYS
Lyon-Saint Exupéry
YUL
Montreal Pierre Elliott Trudeau International
8h 10min
441 €
Voyage : 5 jours
7,2BienVoir les avis
Note générale : 7,2 Bien
Basé sur 2 avis
Embarquement
7,5
Confort
6,8
Équipage
8,0
Divertissements
6,8
Restauration
6,4
CUN
YEG
Excellent 10,0

Points positifs : Lots of leg room.

YEG
YYZ
Correct 4,6

Points positifs : Flight was quiet and uneventful. Kudos to the pilots.

Points négatifs : Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

PUJ
YQB
Excellent 8,3

Points positifs : personnel exceptionnel et repas excellent

Points négatifs : 3 hueres de retard vieux films

POP
YYZ
Correct 4,0

Points positifs : Nothing

Points négatifs : Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector.

YQB
PUJ
Excellent 9,0

Points négatifs : Too old movies

lun. 4 mars
YUL
Montreal Pierre Elliott Trudeau International
BVA
Paris Beauvais-Tille
33h 00min
lun. 11 mars
BVA
Paris Beauvais-Tille
YUL
Montreal Pierre Elliott Trudeau International
32h 10min
369 €
Voyage : 7 jours
Note générale : 0,0 Mauvais
Basé sur 0 avis
lun. 6 mai
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
lun. 27 mai
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
285 €
Voyage : 22 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
SFO
KEF
Médiocre 2,0

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Bien 6,3

Points négatifs : Seats are too small

EDI
KEF
Bien 6,6

Points positifs : No frills budget carrier, mostly exactly as I expected.

Points négatifs : If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Bien 6,3

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

lun. 27 mai
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00min
ven. 7 juin
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
439 €
Voyage : 12 jours
6,5BienVoir les avis
Note générale : 6,5 Bien
Basé sur 7 avis
Embarquement
6,8
Confort
6,4
Équipage
7,6
Divertissements
6,4
Restauration
6,5
YUL
ORY
Correct 4,3

Points négatifs : Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

ORY
YUL
Bien 6,0

Points positifs : The help from the crew was okay.

Points négatifs : The fact that the flight was delayed by an hour.

ORY
YUL
Correct 4,3

Points négatifs : Gros retard Écran de divertissement ne fonctionne pas bien

ORY
YUL
Bien 7,6

Points positifs : Le repas montréal/Paris

Points négatifs : Les agents de bord féminins peu souriantes. elles sont froides.

ORY
DSS
Bien 7,6

Points positifs : Friendly crew, decent food and beverages

Points négatifs : Very tiny seats - knees touching the seat in front of me the whole time.

*
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