Trouvez un vol pas cher Amérique du Nord - France

Trouvez un vol pas cher Amérique du Nord - France

Aller-retour
Économique
Boston (BOS)
France
ven. 4/12
ven. 11/12
N'importe quand
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Bon à savoir

Basse saison

mai Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 5%.

Haute saison

décembre Période la plus populaire pour voyager, avec une hausse moyenne des prix de 16%.

Prix moyen aller-retour

731 € (prix moyen sur les 2 dernières semaines)

Bonne affaire aller-retour

105 € ou moins

Bonne affaire aller simple

188 € ou moins

FAQ - Réserver un vol d' l' Amérique du Nord pour la France

Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols Amérique du Nord-France ?

Quelles compagnies aériennes ont des mesures de distanciation sociale liées au COVID-19 pour les vols Amérique du Nord-France ?

Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre l' Amérique du Nord et la France ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre l' Amérique du Nord et la France ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Amérique du Nord-France ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Amérique du Nord-France ?

5 meilleures compagnies proposant des vols d' l' Amérique du Nord pour la France

Les notes se basent sur les avis des utilisateurs KAYAK

8,0
Virgin Atlantic
Note générale basée sur 1 567 avis
8,2
Embarquement
7,7
Confort
8,5
Équipage
8,0
Divertissement
7,7
Repas
Avis sur la compagnie

Points positifs : "Decent crew, nice snacks."
Points négatifs : "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Points positifs : "Most of it was of a reasonable standard."
Points négatifs : "Plane was full"

Points positifs : "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Points négatifs : "USB socket on the entertainment on both flight out and return was broken."

Points positifs : "Karl was amazing! So helpful and sweet!"
Points négatifs : "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Points positifs : "Comfortable seat. Great crew!"

Points positifs : "The crew where awesome and catered to every need and requirement."
Points négatifs : "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Points positifs : "Comfy, nice crew, attentive."
Points négatifs : "Nowt"

Points positifs : "The crew was maybe average, that was still the best point."
Points négatifs : "Extremely tight space. The food was almost inedible. Awful."

Points négatifs : "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Points positifs : "Top crew very friendly and professional"
Points négatifs : "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Points positifs : "Food was very good"
Points négatifs : "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Points positifs : "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Points négatifs : "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Points positifs : "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Points négatifs : "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Points positifs : "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Points négatifs : "Long walk to the gate but no problem"

Points positifs : "Everything except the food"
Points négatifs : "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Points positifs : "A smoothtrip run by great staff."
Points négatifs : "Thé food was rather stodgy overall."

Points positifs : "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Points négatifs : "Nothing"

Points positifs : "Friendly staff"
Points négatifs : "Lack of business class seats and no premium economy seats on this flight"

Points négatifs : "Missed connection to SFO"

Points positifs : "Top glass airline"
Points négatifs : "I lake food and good service crew"

Points négatifs : "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Points positifs : "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Points positifs : "Staff on this flight were excellent"

Points négatifs : "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Points positifs : "Crew were great. EconomyX is a wonderful seating set up"
Points négatifs : "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Points positifs : "Food and entertainment was excellent"
Points négatifs : "Staff seemed a bit stressed and busy but very efficient"

Points négatifs : "It was terribly late. No one had a clue on when flight would depart."

Points positifs : "Nothing"
Points négatifs : "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Points négatifs : "given milk yoghurt with VGML breakfast"

Points positifs : "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Points négatifs : "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Points positifs : "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Points négatifs : "Could do with more legroom. Food not the greatest"

Points positifs : "From the check in to the service on board was very good. Staff were polite and respectful."
Points négatifs : "The food was small. There did not serve bread with the meal"

Points positifs : "Not flown with Delta in many years and impressed by the aircraft (A320), crew and customer service"
Points négatifs : "Check-in was a bit of a hassle as kiosk would not accept our details but agent was able to resolve the problem"

Points positifs : "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Points négatifs : "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Points négatifs : "Delayed 40mins"

Points positifs : "Entertainment selection Cabin Service associates were very good WiFi service available"
Points négatifs : "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Points positifs : "The Business - was The Business! Loved it."

Points positifs : "Hard product and food"
Points négatifs : "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Points positifs : "Getting to Barbados from Manchester airport is convenient"
Points négatifs : "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "Food was great, plenty of it also"
Points négatifs : "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Points positifs : "Food"
Points négatifs : "Seat reclining happens even during meal time and landing! I had to ask crew to get passenger in front to put seat back upright during meal time!!! Crew should've noticed themselves and ask the passenger without my prompting!! So annoyed!! I complained to VA too"

Points positifs : "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Points négatifs : "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."

Points positifs : "The staff, the food , everything was good. We were in premium economy and were impressed ."
Points négatifs : "I have trouble walking and the golf buggy never arrived to take me and another lady to the airoplane so we had to walk."

Points positifs : "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Points négatifs : "Leg room is a little tight"

Points négatifs : "Crew"

Points positifs : "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Points négatifs : "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."

Points positifs : "Everything except the plane itself"
Points négatifs : "Plane cramped"

Points positifs : "Professional Cabin Crew Excellent "vera" entertainment"
Points négatifs : "Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year. The 747 fleet is starting to feel old - when are the dream liners coming?"

Points positifs : "Delta service and comfort is always excellent."
Points négatifs : "All is great just keep it up"

Points positifs : "Crew was excellent, seats are never excellent"

Points négatifs : "Temperature inside airplane extremely hot."

Points positifs : "live tv, watched the formula one race"
Points négatifs : "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Points négatifs : "Good"

Points négatifs : "Best option across the pond, amazing upgrade prices"

Points positifs : "Clean Washrooms"
Points négatifs : "N A"

Points positifs : "Clean Washroom"
Points négatifs : "N A"

Points positifs : "good flight, inflight menu and movie library"
Points négatifs : "rude bag drop off kiosk"

Points positifs : "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Points positifs : "Service by crew. I was flying economy but it was par to business class."

Points positifs : "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Points négatifs : "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Points négatifs : "If my baggage arrived"

Points positifs : "Nothing"

Points positifs : "extra legroom of comfort plus zone"
Points négatifs : "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Points négatifs : "No issues at all"

Points négatifs : "I fly regular this was an excellent flight"

Points négatifs : "Good"

Points positifs : "The crew was amazing"

Points positifs : "The crew were fantastic. Departed on time, arrived 40 minutes early."
Points négatifs : "Delta One is a bit jaded on this flight."

Points négatifs : "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Points négatifs : "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Points positifs : "Friendly, efficient crew"
Points négatifs : "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Points positifs : "Flight was early into New Orleans"
Points négatifs : "Flight had a lot of turbulence"

Points positifs : "Staff and flight were good"
Points négatifs : "The chicken dinner was mediocre"

Points négatifs : "Every thing was excellent"

Points positifs : "Service"
Points négatifs : "Nothing"

Points positifs : "On time flight courteous service"
Points négatifs : "Food"

Points positifs : "very nice and willing stewardesses"
Points négatifs : "tragic little place for legs, lack of space"

Points négatifs : "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Points positifs : "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Points négatifs : "Flight delayed, almost missed international connections"

Points négatifs : "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Points positifs : "The flight for getting us therw"
Points négatifs : "No food and no entertainment"

Points positifs : "Everything was perfect and most of all ON TIME Thank you Delta!"

Points positifs : "On time"
Points négatifs : "Take a long time to taxi to the gate & getting off the plane."

Points positifs : "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Points positifs : "Nice equipment for the ride and pleasant staff"

Points positifs : "food was pretty good."
Points négatifs : "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."

Points positifs : "Very comfortable and didn't feel cramped. Quick flight."
Points négatifs : "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Points positifs : "The food and the service"

Points négatifs : "Dutch sub titels on fims would be good"

Points positifs : "Giid free sandwixh. Very good entertainment system. Good seats."

Points positifs : "Nothing really"
Points négatifs : "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Points positifs : "Food and movies were good."
Points négatifs : "Didn't leave on time."

Points négatifs : "Force me to take a bad seat"

Points positifs : "Staff were friendly and worked hard."
Points négatifs : "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."

Points positifs : "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Points négatifs : "The food could be better."

Points positifs : "Free WiFi"

Points positifs : "Crew were good, flight on time, free drinks"
Points négatifs : "Nothing"

Points positifs : "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Points négatifs : "Long wait at immigration in Paris (not Delta's fault)"

Points positifs : "Food was not available for flight."
Points négatifs : "Food"

Points positifs : "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Points négatifs : "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Points positifs : "-"
Points négatifs : "Will never use Lufthansa again"

Points positifs : "New-ish aircraft"
Points négatifs : "Prompt departure; better food/snacks."

Points positifs : "The crew were really friendly and made sure we were looked after."

Points positifs : "Free drinks"
Points négatifs : "Plane land on time"

Points positifs : "Free wine!"

Points positifs : "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Points négatifs : "No food for vegetarians."

Points positifs : "Lufthansa long haul flights has a really cool air flight status system."
Points négatifs : "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Points positifs : "Everything was good."
Points négatifs : "No major complaints."

Points positifs : "Very helpful crew, good food."
Points négatifs : "Flight was one hour late."

Points positifs : "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Points négatifs : "a bit delayed,"

Points positifs : "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Points négatifs : "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Points négatifs : "Highly recommended for efficiency"

Points positifs : "You can charge your phone on the flight. Got snacks on each flights"
Points négatifs : "the food options"

Points positifs : "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Points négatifs : "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Points négatifs : "40 minute delay in departure due to late arrival of incoming aircraft."

Points positifs : "The flight was adequate."
Points négatifs : "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Points positifs : "The food was tasty but the service was excellent. Lovely staff."
Points négatifs : "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Points positifs : "coffee"
Points négatifs : "boarding was chaotic"

Points positifs : "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Points négatifs : "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Points positifs : "on time no hassle"
Points négatifs : "nothing in particular"

Points positifs : "The service and the entertainment system"
Points négatifs : "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Points positifs : "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Points positifs : "Crew and service was amazing"
Points négatifs : "No entertainment food Horrible"

Points positifs : "Ok"

Points positifs : "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Points négatifs : "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Points positifs : "All good"
Points négatifs : "Nothing"

Points négatifs : "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Points positifs : "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Points négatifs : "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Points positifs : "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Points négatifs : "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Points positifs : "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Points positifs : "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Points négatifs : "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Points négatifs : "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Points positifs : "Nothing"
Points négatifs : "Attitude of staff very poor at a request for a drink of water"

Points négatifs : "Cancelled flight."

Points positifs : "Good variety of on-board entertainment"
Points négatifs : "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Points négatifs : "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Points positifs : "Quick boarding and arrived early."

Points positifs : "Nice to be on a full service airline for once"

Points positifs : "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."

Points négatifs : "Walked a very long way in Frankfurf airport to transfer to another flight."

Points positifs : "The crew was a lot nicer and more proactive than on Air China before hand"

Points positifs : "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Points négatifs : "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Points positifs : "It’s nice that Lufthansa still gives food onboard"
Points négatifs : "My Lufthansa flight left with 1hour delay"

Points positifs : "Staff were polite Comfort ok Food was basic No entertainment."

Points positifs : "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Points négatifs : "Slim seats very uncomfortable and legroom too little"

Points positifs : "The service and space on the airplane were excellent."
Points négatifs : "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Points positifs : "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Points négatifs : "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Points positifs : "Large leg room"
Points négatifs : "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"

Points positifs : "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Points négatifs : "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points négatifs : "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Points positifs : "Nice crew, good food."
Points négatifs : "Both bathroom were not working in business class area."

Points positifs : "The socks offered in business were comfortable and nice looking. The red wine was good."
Points négatifs : "The food was just average and the seat not too comfortable"

Points positifs : "Usual faultless KLM experience"
Points négatifs : "Nothing."

Points positifs : "The crew was informative"
Points négatifs : "Inflight sandwiches"

Points positifs : "Newer plane, crew was amazing, seats were adjustable"

Points positifs : "Crew was great and helpful despite oversight in my special meal."
Points négatifs : "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Points négatifs : "Fix the damn KIOSKS at Vienna!"

Points positifs : "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Points négatifs : "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Points positifs : "Slow service."
Points négatifs : "Better communication!"

Points positifs : "Entertainment was amazing"
Points négatifs : "Seats a bit hard"

Points négatifs : "Delays, took my hand luggage into the hold,"

Points positifs : "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Points négatifs : "If I knew how to recline my seat earlier. I did try several times"

Points positifs : "Like the overall KLM experience"
Points négatifs : "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Points positifs : "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Points négatifs : "Not having to walk outside in Edinbur4gh to board the flight."

Points positifs : "quick/efficient boarding - good staff - good food - easy flight !"
Points négatifs : "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Points négatifs : "Long haul flight made pleasant by KLM"

Points positifs : "Crew were great, food, entertainment, seat and everything else was great as well."

Points positifs : "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Points négatifs : "Transfer point needs upgrade."

Points positifs : "All good"

Points positifs : "Crew was good"
Points négatifs : "Food"

Points positifs : "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Points positifs : "Best airline in the business quick efficient and outstanding service What else can you say"

Points positifs : "Flight duration"
Points négatifs : "Very stingy with the drinks Cramped seats"

Points négatifs : "My suitcase didn't come with the airline."

Points positifs : "Everything is alright"

Points positifs : "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Points négatifs : "Boarding could be better"

Points positifs : "Friendly hostesses"
Points négatifs : "Flight was delayed 3 hours"

Points positifs : "Overall booking and airport was ok. Food was also actually quite good."
Points négatifs : "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Points négatifs : "Nothing special"

Points négatifs : "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Points positifs : "Shirt flight but well catered, boarding was efficient and quick."
Points négatifs : "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Points positifs : "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Points négatifs : "Boarding was chaotic and congested with not much information or order."

Points positifs : "Great service"

Points positifs : "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points positifs : "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Points négatifs : "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Points négatifs : "Food had only vegetarian choices. No charging place and ambiance was noisy"

Points positifs : "Interior of the plane was clean. Smooth landing."
Points négatifs : "Pilot did not avoid turbulence"

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "Food was excellent, frequent and filling"
Points négatifs : "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Points positifs : "The attendants took great care of us. Super smooth flight."

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points positifs : "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Points négatifs : "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Points négatifs : "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Points négatifs : "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Points positifs : "Punctual"
Points négatifs : "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Points positifs : "More leg room"
Points négatifs : "Space"

Points positifs : "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Points négatifs : "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Points positifs : "n/a"
Points négatifs : "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Points négatifs : "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Points positifs : "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Points négatifs : "See previous"

Points négatifs : "More options for gluten free food. Always get the same dish"

Points positifs : "Crew very professional"
Points négatifs : "Boarding was a little confusing"

Points négatifs : "Really hard to get boarding passes online"

Points positifs : "cbvghjkl;"
Points négatifs : "mmmm"

Points négatifs : "It was a great flight can’t think of anything"

Points positifs : "The transfer times were excellent"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Points positifs : "The crew was helpful and accommodating"
Points négatifs : "The flight was delayed, missed connection, and lost baggage. Subpar."

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "My entertainment device did not work the entire flight."

Points positifs : "FA kept bumping into my seat waking me up"
Points négatifs : "Return the 777 to 9 across"

Points négatifs : "They lost my luggage :("

Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"

Points positifs : "The crew was very careful"

Points positifs : "DIY snack area"
Points négatifs : "Food and seating"

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Points positifs : "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Points négatifs : "I didn't really use the in flight entertainment - the usual movies, tv etc"

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points positifs : "Service and crew are great"
Points négatifs : "Seats"

Points négatifs : "I ordered Asian Vegetarian Meal. But they served me only pasta."

Points positifs : "The Air France service was ok. Got me to my destination on time and alive."
Points négatifs : "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Points positifs : "Timely and smooth teansit."
Points négatifs : "Food has a way to go to be appetising."

Points positifs : "Everything"

Points négatifs : "My luggage was lost in Paris. Now I need to wait still."

Points positifs : "The food was okay and the staff were friendly."
Points négatifs : "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points positifs : "Food was good. Crew nice and professional."
Points négatifs : "Landing was not so smooth."

Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."

Points positifs : "The free glass of red wine when the plane finally took off."
Points négatifs : "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Points positifs : "Nothing"
Points négatifs : "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Points positifs : "Boarding was on time"
Points négatifs : "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Points positifs : "Ok"
Points négatifs : "Nothing"

Points positifs : "Plane was comfortable and new."
Points négatifs : "Nothing really."

Points négatifs : "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Points négatifs : "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Points positifs : "The cabin crew was very good!"
Points négatifs : "The economy premium seats are very uncomfortable"

Points négatifs : "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Points positifs : "I didn’t actually liked the entertainment"
Points négatifs : "I just didn’t enjoy the entrainment."

En savoir plus sur Virgin Atlantic

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