Trouvez un vol pas cher Amérique du Nord - Paris

Trouvez un vol pas cher Amérique du Nord - Paris

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Boston (BOS)
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Bon à savoir

Basse saison

janvier Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.

Haute saison

décembre Période la plus populaire pour voyager, avec une hausse moyenne des prix de 11%.

Prix moyen aller-retour

555 € (prix moyen sur les 2 dernières semaines)

Bonne affaire aller-retour

371 € ou moins

Bonne affaire aller simple

188 € ou moins

FAQ - Réserver un vol d' l' Amérique du Nord pour Paris

Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols Amérique du Nord-Paris ?

Quelles compagnies aériennes ont des mesures de distanciation sociale liées au COVID-19 pour les vols Amérique du Nord-Paris ?

Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre l' Amérique du Nord et Paris ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre l' Amérique du Nord et Paris ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Amérique du Nord-Paris ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Amérique du Nord-Paris ?

5 meilleures compagnies proposant des vols d' l' Amérique du Nord pour Paris

Les notes se basent sur les avis des utilisateurs KAYAK

8,0
Virgin Atlantic
Note générale basée sur 1 567 avis
8,2
Embarquement
7,7
Confort
8,5
Équipage
8,0
Divertissement
7,7
Repas
Avis sur la compagnie

Points positifs : "Crew are always top notch, free drinks are readily available and entertainment system is great."
Points négatifs : "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."

Points positifs : "This is the way to fly long haul."
Points négatifs : "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Points positifs : "Amazing"
Points négatifs : "Nothing really"

Points positifs : "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Points négatifs : "Cheaper baggage rates"

Points positifs : "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Points négatifs : "Nothing. Had a great trip!"

Points négatifs : "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Points négatifs : "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Points positifs : "Speedy boarding and good locker space"
Points négatifs : "Lack of room in seat especially with seat in front reclined."

Points négatifs : "Squishy space and very late flight unfortunately"

Points positifs : "Most of it was of a reasonable standard."
Points négatifs : "Plane was full"

Points positifs : "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."

Points positifs : "Karl was amazing! So helpful and sweet!"
Points négatifs : "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Points positifs : "The crew were all excellent"
Points négatifs : "Dinner choice was poor. Starter was just a few salad leaves."

Points positifs : "The crew where awesome and catered to every need and requirement."
Points négatifs : "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Points positifs : "Comfy, nice crew, attentive."
Points négatifs : "Nowt"

Points positifs : "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Points négatifs : "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Points négatifs : "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Points négatifs : "They have to uptade the airplanes"

Points négatifs : "Bad entertainment system"

Points positifs : "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Points négatifs : "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Points positifs : "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Points négatifs : "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Points positifs : "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Points négatifs : "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Points positifs : "Great attentive service, good food and in-flight entertainment"

Points positifs : "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Points négatifs : "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Points positifs : "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Points négatifs : "Long walk to the gate but no problem"

Points positifs : "Everything except the food"
Points négatifs : "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Points positifs : "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Points négatifs : "Plane was delayed for 3 hrs. That's a bummer."

Points positifs : "Really friendly crew, they go the extra mile to make passengers happy and comfortable."
Points négatifs : "There was a boarding delay but flight still arrived in Hong Kong on time."

Points positifs : "A smoothtrip run by great staff."
Points négatifs : "Thé food was rather stodgy overall."

Points positifs : "The flight felt so short, service was amazing, food was good. Great overall experience."

Points négatifs : "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"

Points négatifs : "Missed connection to SFO"

Points positifs : "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Points négatifs : "Nothing"

Points négatifs : "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Points positifs : "Fast boarding, not a crowded flight, ahead of schedule."
Points négatifs : "Paid extra for my check in bag."

Points négatifs : "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Points positifs : "The crew was pleasant and attentive"
Points négatifs : "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Points positifs : "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Points négatifs : "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Points positifs : "Nothing"
Points négatifs : "Everything incl customer service at the airport"

Points négatifs : "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Points positifs : "2 bags each 23 kilogram each total 46"
Points négatifs : "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Points positifs : "Fast boarding and nice staff. Food selection was ok"
Points négatifs : "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Points positifs : "Crew were great. EconomyX is a wonderful seating set up"
Points négatifs : "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Points positifs : "Easy and on time boarding."
Points négatifs : "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Points positifs : "Food and entertainment was excellent"
Points négatifs : "Staff seemed a bit stressed and busy but very efficient"

Points positifs : "Food and service was ok"
Points négatifs : "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Points positifs : "love the lounge and easy check in and boarding, great attendants and smooth trip"
Points négatifs : "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Points négatifs : "It was terribly late. No one had a clue on when flight would depart."

Points positifs : "Leg room in comfort +"
Points négatifs : "Removal of food trays could be done sooner"

Points positifs : "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Points positifs : "Crew was excellent, seats are never excellent"

Points positifs : "live tv, watched the formula one race"
Points négatifs : "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Points positifs : "Clean Washrooms"
Points négatifs : "N A"

Points positifs : "good flight, inflight menu and movie library"
Points négatifs : "rude bag drop off kiosk"

Points positifs : "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Points positifs : "Service by crew. I was flying economy but it was par to business class."

Points négatifs : "If my baggage arrived"

Points positifs : "Nothing"

Points positifs : "extra legroom of comfort plus zone"
Points négatifs : "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Points négatifs : "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Points positifs : "Seating was fine"
Points négatifs : "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Points négatifs : "Good"

Points positifs : "None of it"
Points négatifs : "Everything. Can it please leave on time for once"

Points positifs : "The crew were fantastic. Departed on time, arrived 40 minutes early."
Points négatifs : "Delta One is a bit jaded on this flight."

Points positifs : "The crew and comfort was ok"
Points négatifs : "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Points positifs : "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Points négatifs : "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Points positifs : "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Points négatifs : "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Points positifs : "Friendly, efficient crew"
Points négatifs : "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Points positifs : "Flight was early into New Orleans"
Points négatifs : "Flight had a lot of turbulence"

Points positifs : "Staff and flight were good"
Points négatifs : "The chicken dinner was mediocre"

Points négatifs : "Every thing was excellent"

Points positifs : "Service"
Points négatifs : "Nothing"

Points positifs : "Food was decent and crew were nice enough"
Points négatifs : "Seat space was small and cramped. Entertainment was poor unfortunately"

Points négatifs : "The food was just ok."

Points positifs : "There were actual meals served on the flight. They were pretty good. Free movies available."
Points négatifs : "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."

Points positifs : "Complimentary beverages."
Points négatifs : "Chicken and pasta for dinner"

Points positifs : "Food and service was amazing."

Points positifs : "very nice and willing stewardesses"
Points négatifs : "tragic little place for legs, lack of space"

Points négatifs : "N/a"

Points positifs : "Crew was ok"
Points négatifs : "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Points positifs : "Very nice stewardess on this plane. Seating was excellent."
Points négatifs : "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"

Points négatifs : "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Points positifs : "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Points négatifs : "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"

Points négatifs : "Never told why we were delayed by more than 90 minutes"

Points positifs : "Nice crew, clean plane"
Points négatifs : "Stuck in hot plane for an hour because of plane traffic. Not really deltas fault but c’mon"

Points négatifs : "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."

Points positifs : "The crew members were so kind and friendly. I actually did feel more at ease and made my journey more enjoyable. Specifically, was were traveling with guitars and they gave us no hesitation to board early in order to Stowe our instruments safely. They were very pleasant during serving and with requests. The offerings of movies and TV were excellent and extensive."
Points négatifs : "The meal really wasnt very good. But the snacks and beverages we're quite good. Not sure if it is related but the check in/luggage drop process was quite slow."

Points positifs : "The crew was awesome and helped out tremendously when anything was needed!"

Points positifs : "Nice and helpful crew, fast service."
Points négatifs : "The food was not good, the breakfast was tiny. Who wants a sweet muffin for breakfast!?! It was a very shaky flight. We sat in the back rows which might have done things worse. Not comfortable at all."

Points positifs : "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Points négatifs : "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."

Points positifs : "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Points positifs : "Smooth flight; on time; easy check-in"
Points négatifs : "Food was o.k., but not great"

Points négatifs : "The crew was great and the flight came in early. I wish there was a better food selection."

Points négatifs : "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Points négatifs : "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Points positifs : "The flight for getting us therw"
Points négatifs : "No food and no entertainment"

Points positifs : "I have no complaints. Not on"

Points positifs : "The aircraft was barely half full."
Points négatifs : "Delay due to fog at LHR, but this is not the fault of the airline"

Points positifs : "The flight was quite comfortable."
Points négatifs : "I find it hard work doing such long flights these days."

Points négatifs : "Food poor going to Munich , legroom poor."

Points positifs : "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Points négatifs : "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Points positifs : "-"
Points négatifs : "Will never use Lufthansa again"

Points positifs : "New-ish aircraft"
Points négatifs : "Prompt departure; better food/snacks."

Points positifs : "Service"
Points négatifs : "Delay for both leg trip."

Points positifs : "The crew were really friendly and made sure we were looked after."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "everything from the boarding and check-in process to in flight comfort."

Points négatifs : "The in-flight snack - choice of two disappointing sandwiches."

Points négatifs : "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Points négatifs : "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Points négatifs : "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Points négatifs : "Highly recommended for efficiency"

Points négatifs : "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "not much"
Points négatifs : "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Points positifs : "Same crew. Really nice flight smooth and professional"

Points positifs : "coffee"
Points négatifs : "boarding was chaotic"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "The service and the entertainment system"
Points négatifs : "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Points positifs : "Fantastic staff excellent aircraft"
Points négatifs : "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Points positifs : "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Points négatifs : "We had 30 minutes delay"

Points positifs : "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Free wifi"

Points positifs : "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Points négatifs : "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points négatifs : "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Points positifs : "Nice crew, good food."
Points négatifs : "Both bathroom were not working in business class area."

Points positifs : "Usual faultless KLM experience"
Points négatifs : "Nothing."

Points négatifs : "Everything was OK"

Points négatifs : "The plane is so old..,"

Points positifs : "economy plus seats were nice, great movie selection, especially international movies"
Points négatifs : "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Points positifs : "Fantastic gate agents!"
Points négatifs : "The food was terrible."

Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Points négatifs : "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Points négatifs : "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Points négatifs : "Late departure. Rush to connect."

Points négatifs : "Delays, took my hand luggage into the hold,"

Points positifs : "Awful"
Points négatifs : "Everything"

Points positifs : "Like the overall KLM experience"
Points négatifs : "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Points positifs : "Helpful and kind crew"
Points négatifs : "I wish there was WiFi"

Points positifs : "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Points négatifs : "The earphones could have worked!"

Points positifs : "Crew were great, food, entertainment, seat and everything else was great as well."

Points positifs : "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Points négatifs : "Need more leg room!!! Larger meals needed."

Points négatifs : "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Points positifs : "Crew was good"
Points négatifs : "Food"

Points positifs : "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Points négatifs : "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Points positifs : "Flight duration"
Points négatifs : "Very stingy with the drinks Cramped seats"

Points négatifs : "My suitcase didn't come with the airline."

Points positifs : "Everything is alright"

Points négatifs : "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Points négatifs : "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Points positifs : "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Points négatifs : "Boarding could be better"

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Points négatifs : "Not happy to pay extra money for my case"

Points négatifs : "Nothing special"

Points négatifs : "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Points positifs : "Comfortable and well laid out seat area"
Points négatifs : "Food was a little substandard for business class"

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points négatifs : "You are almost always late!"

Points positifs : "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Points négatifs : "Can't think of anything."

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "The attendants took great care of us. Super smooth flight."

Points positifs : "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Points négatifs : "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Points positifs : "He missed it due to having a 32 minute layover, which he ran all the way to board."
Points négatifs : "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"

Points positifs : "Cabin crew were very professional."
Points négatifs : "Aircraft returned to gate due to fault and was delayed for 45 min."

Points positifs : "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points positifs : "The aircraft was clean"
Points négatifs : "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Points positifs : "More leg room"
Points négatifs : "Space"

Points positifs : "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Points négatifs : "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Points négatifs : "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Points positifs : "La qualité du service Air France, le nouvel appareil, le système de divertissement, l'amabilité"
Points négatifs : "L'embarquement dans un terminal trop étroit avec des annonces peu claires"

Points positifs : "Crew very professional"
Points négatifs : "Boarding was a little confusing"

Points négatifs : "Really hard to get boarding passes online"

Points positifs : "cbvghjkl;"
Points négatifs : "mmmm"

Points négatifs : "It was a great flight can’t think of anything"

Points positifs : "The transfer times were excellent"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "My entertainment device did not work the entire flight."

Points négatifs : "They lost my luggage :("

Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"

Points positifs : "DIY snack area"
Points négatifs : "Food and seating"

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points positifs : "The Air France service was ok. Got me to my destination on time and alive."
Points négatifs : "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Points positifs : "Timely and smooth teansit."
Points négatifs : "Food has a way to go to be appetising."

Points positifs : "Everything"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."

Points positifs : "Le divertissement"

Points positifs : "The free glass of red wine when the plane finally took off."
Points négatifs : "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"

Points positifs : "Nothing"
Points négatifs : "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Boarding was on time"
Points négatifs : "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Points négatifs : "Il a eu du retard"

Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"

Points négatifs : "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Points positifs : "Heureusement que les PNC gardaient le sourire"
Points négatifs : "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points négatifs : "Avion en retard de plus d’une heure"

Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"

Points négatifs : "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."

Points négatifs : "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Points positifs : "I didn’t actually liked the entertainment"
Points négatifs : "I just didn’t enjoy the entrainment."

Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."

Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."

En savoir plus sur Virgin Atlantic

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