Trouvez un vol pas cher Moroni - France

Points positifs : "wery slow working."
Points négatifs : "The fod. Never Etiopian again."

Points positifs : "Tout ce ok"
Points négatifs : "Vraiment ce complet leur service"

Points positifs : "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Points négatifs : "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."

Points positifs : "Large space"
Points négatifs : "Bording"

Points positifs : "Seat was very comfortable and the air stewards were good"
Points négatifs : "The entertainment system not working correctly and the food was poor"

Points négatifs : "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Points positifs : "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"

Points négatifs : "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"

Points positifs : "Cabin crew was great at customer service. Very helpful."
Points négatifs : "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."

Points négatifs : "The delay time was too much for no proper reason"

Points positifs : "I liked the fligth attendant"

Points positifs : "Your crew were great."

Points positifs : "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Points négatifs : "The food could have been better. Honestly much better"

Points positifs : "the drinks"
Points négatifs : "reduce on the spices in the food or provide different options."

Points positifs : "Excellent service and on time performance."

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Tout en général"
Points négatifs : "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Points positifs : "Agreablement surprise de la qualite de la compagnie."

Points négatifs : "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."

Points positifs : "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Points négatifs : "Old airport that is uncomfortable with bad lounges that are not even worth going into."

Points positifs : "No comment"
Points négatifs : "No comment"

Points négatifs : "Plane didn’t hold, even though I would have made it if they waited 10 minutes, and surely they knew I was coming from a delayed flight caused by Ethiopian and left anyways. Now have to take 3 extra flights and will miss a train at my final destination."

Points négatifs : "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."

Points positifs : "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Points négatifs : "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Points positifs : "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Points négatifs : "les repas qui sont dans la monotonie"

Points positifs : "Oui j aime"
Points négatifs : "Oui"

Points positifs : "Good crew, service."
Points négatifs : "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"

Points positifs : "I had an extra seat in my row which was nice."
Points négatifs : "No flight overnight is ever very comfortable. It’s difficult to sleep."

Points positifs : "The flight crew was nice. We received a hot lunch even though it was a short flight which was nice."
Points négatifs : "Boarding was interesting. It should have been an easy boarding as it is a small regional airport. Instead it seemed they went out of their way to make it as confusing as possible. Instead of going through security over here lets have you wrap around the hallway to just have to come back to where you were before?"

Points positifs : "Auto-adjusting windows"
Points négatifs : "Understaffed. The plane looked and felt old. Food was sub-par."

Points positifs : "Les facilités accordés lors du transfert à Addis"
Points négatifs : "Pas de divertissement pour les enfants"

Points positifs : "L'accueil, la disponibilité du personnel et le vol sont très bien."
Points négatifs : "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Points positifs : "crew"
Points négatifs : "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Points positifs : "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Points négatifs : "Everything."

Points positifs : "The flight attendants."
Points négatifs : "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."

Points positifs : "L'équipage"
Points négatifs : "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Points positifs : "Sleeping most of the way"

Points négatifs : "Check in was a mess in Ethiopia."

Points positifs : "evry thing"
Points négatifs : "no thing"

Points négatifs : "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."

Points positifs : "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Points négatifs : "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "The flight was smooth and the crew courteous. In fact the passengers all applauded when we landed."
Points négatifs : "To reach Addis Abba/Arusha from the west coast of the US by Ethiopian Air, one must go through Dublin. I wish there was a Seattle to Addis Abba choice."

Points positifs : "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Points positifs : "In entabe the way everything is done was very good the food on that day was not good"

Points positifs : "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Points négatifs : "Attente à l'embarquement et les plats ordinaires"

Points positifs : "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."

Points positifs : "Flight crew were very nice and helpful. Plenty of room for carry on baggage."
Points négatifs : "Veg food selections were very limited. A breakfast without meat choice would have been better than yet another rice dish. Some of the more recent movies started in the middle or near through end. Tried to rewind and restart but neither worked The toilet paper was not refilled at the stopover in Dublin and we ran out before LA!"

Points positifs : "Flight was smooth and ontime"

Points positifs : "Seat was comfortable, had an emergency exit seat."

Points positifs : "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Points négatifs : "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Points positifs : "I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life"

Points négatifs : "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."

Points positifs : "Staff was friendly and professional."
Points négatifs : "The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…"

Points positifs : "Nothing - we were stuck at the airport for over 10 hours due to a strike. Missed all connecting flights. They didn’t even offer accommodation or reimbursement on air tickets for our next destination."
Points négatifs : "I really do not care. I am never flying with Kenya airways again."

Points positifs : "I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment"
Points négatifs : "I felt like the queen cake had a lot of sugar, think of those who do not eat sugar"

Points positifs : "Comfortable seats and spacious leg room."
Points négatifs : "Good ride and smooth landing."

Points positifs : "Cabin crew, punctuality, service, delicious & tasty food"

Points positifs : "Crew, punctuality, service"

Points positifs : "The pilot explained why the flight was delayed."
Points négatifs : "The flight was 5 hours late to depart. This is unacceptable."

Points positifs : "Newer plane, clean"
Points négatifs : "No air conditioning on the plane"

Points positifs : "Les filles meme si ma télécommande été casser"
Points négatifs : "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Points positifs : "L’es film même si la télécommande e fonctionner pas"
Points négatifs : "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Points négatifs : "The person ushering us out of the gate was not very friendly and that could need some work"

Points positifs : "Fairly comfortable, good food. Good service, friendly boarding crew."
Points négatifs : "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."

Points positifs : "This was a good flight; enjoyed everything"
Points négatifs : "My only disappointment was that I hoped to buy Amarula on the flight, but apparently they were out of stock."

Points positifs : "Service was good and flight was smooth"

Points positifs : "Nice flight on 787. Nice crew"
Points négatifs : "Chicken served twice. Only other choice was vegitation"

Points négatifs : "Whites are given more attention than blacks yet we all pay for the flight"

Points négatifs : "flight was cancelled"

Points positifs : "Le personnel très aimable et très respectueux. Repas et petit dejeuner bien, mais il ne faut pas etre très exigeant..."
Points négatifs : "Le matériel mis à disposition (écouteurs) sont d'une qualité très moyenne. il est impossible d'y accrocher la mousse sur le casque. Le logiciel permettant de naviguer sur la tablette est un peu capricieux..."

Points positifs : "la ponctualité Collation sur un vol très court"
Points négatifs : "Il n'y a eu aucun avertissement de turbulences. Nous avons eu un gros trou d'air au décollage qui nous a très vite plonger dans un instant de panique. Aucun mot des hôtesses, même le capitaine n'a rien dit... Pas un seul sourire des hôtesses à l'arrivée. Le vol était extrêmement bruyant (vétusté de l'avion)"

Points positifs : "Flight was on time. Service was good."
Points négatifs : "Luggage did not arrive. Many passengers who came from Lilongwe to Nampula did not get luggage. There was no ground staff to follow up on the issue."

Points positifs : "Nice staff"
Points négatifs : "N/A"

Points positifs : "Courteous crew."
Points négatifs : "Too crowded from Bamako to Dakar."

Points positifs : "The crew is laid back and not fake-polite while not dismissive."
Points négatifs : "No major complaints except punctuality."

Points positifs : "The best flight attendants who met my needs with prompt, positive, politeness. Again, my highest regards for Kenya Airways!"

Points positifs : "Crew were solid overall but felt they are not yet at the highest standards of service in terms of friendliness"
Points négatifs : "Entertainment system required every movie to have an intro about Kenya which when switching items became v repetitive"

Points positifs : "CORDIAL HOSTESS AND NICE BREAKFAST"

Points positifs : "Service excellent, flight on-time."
Points négatifs : "Only 3 movies to choose from?!"

Points positifs : "Kenya Air had a nice plane, nice snack, and good service on board the flight."
Points négatifs : "Zanzibar's check in process was atrocious. The systems were slow, so it took forever to get through the queue. Then we were told we had to check our carry one because they were just over weight. They didn't tell us that upon arrival in Nairobi we would have to leave the secured area, go out, pay the visa fee (cash only), get the bags on the carousel, check in at the front, and go back through security again."

Points positifs : "the service was very good. The food was well done."

Points positifs : "Flight was ok"
Points négatifs : "I got my items stolen . My bag was opened and pilfered I have made a report to the airline but still haven't heard anything"

Points négatifs : "My bag was opened and some items were taken out my watch , cologne for men and some Ghanaian currency for my taxi back home"

Points négatifs : "Lack of drink options, no diet cola?! Poor entertainment options"

Points positifs : "5 star service"

Points négatifs : "I didn't like the fact that i couldn't reach out to a representative at the airport at 1am thus missing my flight. When their offices opened trying to get them to book me on the next flight, i was told to pay full price. Their customer service is a complete joke. They should stay out of business."

Points positifs : "Food"
Points négatifs : "Layover"

Points positifs : "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."

Points négatifs : "Food was terrible throughout Seat was tight"

Points négatifs : "Flight cancelled streessed up"

Points positifs : "Everything was great except for all but one flight attendant who could have done with a lesson in charm. There was one very charming attendant whose name began with M but was an unusual name. She was a world class attendant and the others could learn from her. The pilot was well spoken as did a great job taking off & landing."

Points positifs : "It was a great flight except for food"
Points négatifs : "Choice of dish - fish ( was like rubber) or beef"

Points positifs : "Overall very nice"

Points négatifs : "Messy boarding Late departure"

Points négatifs : "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"

Points positifs : "Full flat bed Big windows New plane"
Points négatifs : "10h delay very basic food (especially for business class) Basic service level No side treat"

Points négatifs : "The entire experience with Kenya air was terrible, from the very poor customer service and knowledge and honesty of the staff, to the flight itself."