Trouvez des vols pas chers Nice - Albanie

Points positifs : "Crew was very good and the food excellent."
Points négatifs : "Seat space is a little small."

Points positifs : "nothing"
Points négatifs : "everything"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."

Points positifs : "Kaptan Pilot and crew we’re excellent"
Points négatifs : "Seats are uncomfortable. Too narrow."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points négatifs : "Hate Anadolujet"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "The food and service were pretty good. The entertainment was good, and the crew very helpful."
Points négatifs : "The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane."

Points négatifs : "Connection flight from plane to the gate,seats need to be updated"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "Service, flight and landing, exceptional!!!"
Points négatifs : "No cons..."

Points positifs : "Everything was great."
Points négatifs : "Waited on the plane for a while before takeoff"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "The food"

Points positifs : "We loved everything about our flight, plane was so quiet and service was amazing"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "The flight and crew were fine. But I am frustrated with Turkish Airlines and their non-response about my tax refund for a flight I did not use."
Points négatifs : "I am disappointed that Turkish Airlines has not responded to my request for a refund on taxes for this same flight that I did not use on February 19 because I was sick. Dhaka-Istanbul-Tirana-Istanbul-Chicago. They made me pay double what I paid for the entire round trip flight to move this flight 2 days later when I was well enough to fly. I have called and written several times and they have not responded. I have used Turkish Airlines for years and this is very disappointing, I am entitled to the airport taxes that I paid and did not use."

Points positifs : "Every thing. Food travel and crew"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "Awesome"

Points positifs : "food was good"
Points négatifs : "wifi was announced but did not work"

Points négatifs : "Repas"

Points positifs : "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Points négatifs : "Nothing!"

Points positifs : "Friendly staff"
Points négatifs : "Narrow seats"

Points négatifs : "See above"

Points négatifs : "Wi fi"

Points positifs : "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"

Points négatifs : "Ok service , staff were not too polite and slow with requests."

Points négatifs : "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."

Points positifs : "Merci à Turkish Airlines"

Points positifs : "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Points négatifs : "No complaints"

Points négatifs : "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."

Points positifs : "Quick flight with breakfast"
Points négatifs : "Boarding process was a little bit chaotic"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."

Points positifs : "Small plane, decent space, short flight."
Points négatifs : "Legroom."

Points négatifs : "Food was a little underwhelming for First Class."

Points négatifs : "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"

Points positifs : "The incoming pilot to Nice parked at the wrong gate and apparently, once parked, it could not be moved. So the airport had to scramble buses which made the flight depart more than an hour late. We had a 50-minute layover and Lufthansa did not hold the plane. So we got home a day late."
Points négatifs : "They could have left Nice on time, or held the plane for us in Munich."

Points négatifs : "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Great"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points négatifs : "Service was poor, lack of vegetarian food"

Points positifs : "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Points négatifs : "The bus to get to the plane was very cramped."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points négatifs : "Small plane, a price for everything."

Points positifs : "Great departure time. Super comfortable even in coach."
Points négatifs : "The second meal was a bit skimpy and not so tasty."

Points négatifs : "The gates kept changing and people were standing in line without being told how long the wait would be, or what was going on. A little challenging when you have overseas connecting flights ."

Points positifs : "The crew were helpful"
Points négatifs : "I had to pay luggage fees"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Excellent service and food"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Monitor in front of me did not work during the whole flight."
Points négatifs : "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Points négatifs : "Luggage lost"

Points positifs : "Comfortable seats, nice they still give a snack"
Points négatifs : "Nothing"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points positifs : "Efficient boarding process"
Points négatifs : "Only got a cookie for food"

Points négatifs : "No food or entertainment"

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points négatifs : "The check in gate wouldn't let us board and we lost all our money! :)"

Points positifs : "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Points négatifs : "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"

Points positifs : "The crew was good"

Points négatifs : "Really nice meal with Aegean airlines."

Points positifs : "Everything was perfect"
Points négatifs : "More drinks less food at night flight for short destination"

Points positifs : "Price was good and the crew were friendly"
Points négatifs : "Their were no entertainment options and the on time departures are continually a issue with Aegean. Our flight was around 2hrs late. Also the carry on requirements are stringent"

Points positifs : "the flight crew is very kind, the flight has been very pleasant, I'm sure I will be happy to fly with AEGEAN Airlines again"
Points négatifs : "everything was be fine [ the music was not be by my taste ;) ]"

Points positifs : "Oui"
Points négatifs : "Repas"

Points positifs : "All was good- crew, logistics, food."
Points négatifs : "Some champagne."

Points négatifs : "Baggage was delayed!"

Points négatifs : "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"

Points positifs : "Seats and the leg room"
Points négatifs : "Vegetarian food"

Points positifs : "Very punctual and easy. Very friendly crew."
Points négatifs : "The seats feel small both in width and in leg room. Online check in did not work properly--I got a message that I was put on the stand-by list."

Points positifs : "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Points négatifs : "Rien à dire"

Points positifs : "Personnel très aimable et accueillant"
Points négatifs : "Repas très mauvais"

Points positifs : "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Points négatifs : "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"

Points positifs : "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"

Points positifs : "Vol à l’heure, très efficace et personnel très aimable"

Points positifs : "Vol à l’heure, très efficace et personnel très aimable"

Points positifs : "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Points positifs : "The assistance from om HE check inn clerk."
Points négatifs : "The confusion of where to drop your bags- whether we had to pay extra and where to pay it!"

Points positifs : "They even give you food on a lunchtime flight~"

Points positifs : "Good service! On time!"
Points négatifs : "not nearly enough room, despite having bought extra legroom seats. Crowded.."

Points positifs : "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."

Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Points négatifs : "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."

Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."

Points positifs : "Clean aircraft. On time. Crew very attentive."
Points négatifs : "Seats are too close together. I could not lower my tray table without hit my stomach: I would like to see some kind of entertainment."

Points négatifs : "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."

Points négatifs : "The replacement flight arrives at almost midnight."

Points positifs : "crew was pleasant once on board"
Points négatifs : "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."

Points positifs : "The service and the overall quality of the professional experience of the stuff."
Points négatifs : "The use of"

Points positifs : "Tout parfait"
Points négatifs : "Rien de relou"

Points positifs : "Service très agréable personnel sérieux et appliqué"
Points négatifs : "Rien à signaler"

Points positifs : "Accommodating crew; food (imagine... food served on a flight!!)."
Points négatifs : "We were about 15 minutes but..."

Points négatifs : "Our bag was delayed, and we had to fill a claim"

Points positifs : "We enjoy flying with Aegean, very good treatment for families with kids."

Points positifs : "Amazing Crew"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
Points négatifs : "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "The plane was hot (NO AIR) while boarding and during taxi"
Points négatifs : "The plane was hot (NO AIR) while boarding and during taxi"

Points positifs : "The fact that you boarded and unboarded on two sides of plane, so quick!"
Points négatifs : "Nothing."

Points négatifs : "Left late"

Points négatifs : "We're not on this flight"

Points négatifs : "delay in disembarking as well as baggage collection"

Points positifs : "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Points négatifs : "Longue attente au moment de l'embarquement. Et avion en retard."

Points positifs : "Services, friendly people, on time, comfortable"

Points positifs : "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
Points négatifs : "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"

Points positifs : "Service was great with food and beverages and checkin bags included."

Points négatifs : "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points positifs : "Seat was very comfortable. Crew was great."

Points positifs : "Friendly crew"
Points négatifs : "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Points positifs : "Nothing"
Points négatifs : "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Points positifs : "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Points négatifs : "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Points positifs : "Good flight , bad flight delay and luggage."
Points négatifs : "To be on time"

Points positifs : "Crew"
Points négatifs : "Huge delay... :("

Points positifs : "Nothing. I will never put her tickets from From here again."

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "It was all fine, a bit cramped, but otherwise fine"
Points négatifs : "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points positifs : "Rude inconsiderate staff. Terrible plane"
Points négatifs : "Everything"

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points positifs : "Departed on time, smooth sailing."
Points négatifs : "no entertainment available"

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points positifs : "None of them above I'm not happy at all"

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points négatifs : "late flight once again"

Points positifs : "Service was outstanding!"

Points positifs : "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Points négatifs : "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points positifs : "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Points négatifs : "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points positifs : "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Points négatifs : "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Points positifs : "Again as in previous flight very efficient professional and pleasant staff ."
Points négatifs : "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Points négatifs : "We had a delay of nearly two hours."

Points négatifs : "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Points positifs : "A bit more leg and knee room."
Points négatifs : "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Points négatifs : "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points négatifs : "Sweet or saulty 'Snack' is a joke"

Points positifs : "Staff very welcoming"

Points négatifs : "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Points positifs : "Everything was excellent"

Points positifs : "Good service and on time."

Points négatifs : "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Points positifs : "The service. Very attentive staff."
Points négatifs : "Nothing!"

Points positifs : "Flight crew & overall experience was positive. Meal & entertainment were good."
Points négatifs : "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Points positifs : "Boarding on time and quick"
Points négatifs : "Food and entertainment choices"

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points négatifs : "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Points positifs : "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Points négatifs : "Rien"

Points positifs : "Ras"
Points négatifs : "Le divertissement"

Points négatifs : "Idem"

Points positifs : "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Points négatifs : "Plus jamais de Kayak"

Points négatifs : "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Points positifs : "I loved the different features on the screen and the excellent. Customer service on this flights"
Points négatifs : "The space on the seat."

Points positifs : "Personnel très bien."
Points négatifs : "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."

Points positifs : "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Points négatifs : "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Points positifs : "L'ensemble était pas trop mal"
Points négatifs : "Ma valise n'a pas suivi suite au retard de KLM est c'est le bazar pour la récupérer"

Points positifs : "The crew was OK, but nothing special."
Points négatifs : "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Points positifs : "Na"
Points négatifs : "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Points positifs : "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Points positifs : "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Points négatifs : "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Points négatifs : "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Points positifs : "Professionnel"
Points négatifs : "RAS"

Points négatifs : "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Points positifs : "Seats are comfortable on Business Class. Service is good"
Points négatifs : "Constant delays specially from CDG! Poor cabin service specially on this flight."

Points positifs : "It was very comfortable and pleasant."
Points négatifs : "Could be a little better the service, the dinner was late"

Points positifs : "Late departure, dirty, staff not friendly."

Points négatifs : "Les sièges pourraient être rénovés"

Points positifs : "Crew was solicitous."
Points négatifs : "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Points négatifs : "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Points positifs : "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Points négatifs : "Ras"

Points positifs : "The crew was very helpful in all respects."
Points négatifs : "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Points positifs : "Great crew and prompt boarding."
Points négatifs : "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Points positifs : "ras"

Points positifs : "Tout était très bien"
Points négatifs : "Rien"

Points positifs : "le fait qu'on débarque vite"
Points négatifs : "le retard"

Points positifs : "Personnel très agréable mais collation un peu insuffisante"
Points négatifs : "Le décollage en retard (1 heure) et une annonce inexistante pour le duty free"

Points négatifs : "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Points négatifs : "Respecter les horaires"

Points positifs : "Crew and food were great."
Points négatifs : "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Points positifs : "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Points positifs : "srfghj"
Points négatifs : "fghjkl"

Points négatifs : "Ras"

Points négatifs : "Le transfert entre les vols est un cauchemard, tres peu d'indication dans l'aeroport de CDG, controle de la taille des sacs, queue interminable et deconcertante.Apres 20minutes de queue pour un controle de sac, on nous previent que cela est uniquement pour les passagers pour belgrad. Plus jamais CDG"

Points négatifs : "Missed the flight due to late landing from earlier connection"

Points négatifs : "Plus de journal disponible à l'embarquement"

Points positifs : "."
Points négatifs : "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"

Points positifs : "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Points négatifs : "Avion retard.. Pas drôle avec un bébé fatigué"

Points positifs : "Ponctuel. Personnel accueillant, professionnel et souriant"
Points négatifs : "Porte latérale mal isolée donc on gel littéralement près à la place vers la porte (30A) Aucun film doublé ou sous-titré français"

Points négatifs : "Old plane."

Points positifs : "Disponibilité et flexibilité des gens du comptoir"
Points négatifs : "Rien tout était parfait"

Points négatifs : "La nourriture pas de choix et personnel pas très aimable."

Points positifs : "Nothing"
Points négatifs : "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Points négatifs : "Tiny uncomfortable seats."

Points positifs : "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Points négatifs : "Nothing to complain about."

Points négatifs : "Le retard"

Points positifs : "Food was good. Crew nice and professional."
Points négatifs : "Landing was not so smooth."

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"