Trouvez des vols pas chers Aéroport de Paris-Charles-de-Gaulle - Harare

Points positifs : "The crew was nice. Service was excellent."
Points négatifs : "The upholstery can be improved."

Points négatifs : "The cabin attendants attitude need to be warmer and friendly. The food was not good."

Points positifs : "Tout ce ok"
Points négatifs : "Vraiment ce complet leur service"

Points positifs : "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Points négatifs : "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."

Points positifs : "the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable"
Points négatifs : "at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,"

Points négatifs : "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Points négatifs : "Old aircraft rickety seats"

Points positifs : "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Points négatifs : "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."

Points positifs : "Very good,on time good service"
Points négatifs : "Better seats on business in boing 737 800"

Points positifs : "Crew was so nice and very helpful"
Points négatifs : "Timing, delayed by 20 minutes"

Points positifs : "Comfortable seat and fairly friendly crew"
Points négatifs : "Better reception and understanding at the airport. The staffs are not considerate."

Points négatifs : "Bole airport in Addis no place to sit and wait befor you check in"

Points négatifs : "see above"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Tout en général"
Points négatifs : "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Points positifs : "Conexion"
Points négatifs : "Delayed"

Points positifs : "Cheap. Good for connections in Africa."
Points négatifs : "Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken."

Points positifs : "Agreablement surprise de la qualite de la compagnie."

Points positifs : "The boarding was superb."
Points négatifs : "The food is ma ma!"

Points négatifs : "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Points positifs : "Ethiopian Airlines it great."
Points négatifs : "Nothing"

Points positifs : "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Points négatifs : "les repas qui sont dans la monotonie"

Points positifs : "Nothing. I was 2 hours early for the flight - it was over sold. They never apologized, they just told me "I didn't have a seat" like it was some how my fault... then sent me to the airport hotel and put me on the next days flight. I realize it wasn't the people at the desks fault and nobody was doing this TO me, but it was just stupid it happened at all. I don't get how they can just screw a whole day for a group of people and not even say "sorry.""
Points négatifs : "They over sold the flight. Eight of us had tickets - I bought mine over a month ago - and they just sold too many seats or had too small of a plane or something. I've NEVER had this happen in 6 years of traveling continually. It's on my short list now of airlines that really just don't care."

Points positifs : "Nice crew"
Points négatifs : "Poor communication on boarding gate for business class Aircraft and business seat just medium Food quite as fast-food service"

Points positifs : "Oui j aime"
Points négatifs : "Oui"

Points négatifs : "Old plane. Not comfortable for a relatively long flight"

Points positifs : "Nothing - decades behind other Airlines."
Points négatifs : "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."

Points positifs : "Les facilités accordés lors du transfert à Addis"
Points négatifs : "Pas de divertissement pour les enfants"

Points positifs : "L'accueil, la disponibilité du personnel et le vol sont très bien."
Points négatifs : "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Points négatifs : "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."

Points négatifs : "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Points positifs : "nothing"
Points négatifs : "untrained staff, pathetic food very conjusted spacewise."

Points positifs : "The standarts (equal to african standarts of course)"
Points négatifs : "Long wait with no care for. At least a place to rest. They changed our seats with no reason"

Points positifs : "crew"
Points négatifs : "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Points positifs : "Served dinner"
Points négatifs : "the seats however were quite tight and there was no electrical plug for charging."

Points positifs : "Meal service plentiful. They kept the bathrooms very clean"
Points négatifs : "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."

Points positifs : "The worst airline company I've ever used"

Points positifs : "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Points négatifs : "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Points positifs : "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
Points négatifs : "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."

Points négatifs : "I had to purchase the upgrade to business class at the airport. On your site business class was not available."

Points positifs : "L'équipage"
Points négatifs : "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Points positifs : "Great crew, decent food"

Points positifs : "I need a refund what do I do for a credit?"

Points positifs : "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Points positifs : "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"

Points négatifs : "It was a night flight (~4-5 hours), however, 80% the time the lights were on... people did not want to eat/drink... and get disturbed constantly by the crew. We just wanted to sleep. Without lights"

Points positifs : "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Points négatifs : "Attente à l'embarquement et les plats ordinaires"

Points positifs : "The flight attendants were lovely."
Points négatifs : "The movie selected for the flight was not my preferred genre. Maybe a family film would be better."

Points négatifs : "No screens on this aircraft"

Points positifs : "Barely functioning entertainment portal. Average food."

Points positifs : "Just okay"
Points négatifs : "Flight delays"

Points négatifs : "Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed"

Points positifs : "Yes the crew was amazing"
Points négatifs : "Provide food for kids first before even the special meals people"

Points positifs : "Nothing"
Points négatifs : "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"

Points positifs : "The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification."
Points négatifs : "Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed"

Points positifs : "Cabin crew, punctuality, service, delicious & tasty food"

Points positifs : "Crew, punctuality, service"

Points positifs : "Les filles meme si ma télécommande été casser"
Points négatifs : "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Points positifs : "L’es film même si la télécommande e fonctionner pas"
Points négatifs : "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Points négatifs : "Crew is not attentive nor professional."

Points positifs : "Kenya airways theme song"

Points positifs : "Wow tj about a new airplane! I camt say enough about this flight it was spacious, enough entretainment to last the 4 hr flight no problem. Letrines galore!!"
Points négatifs : "The airline needs a way to make the boarding both more efficient and orginized. It felt as if i was boarding a mini bus in any of the small towns, i was for sure waiting for someone to show up with a goat pushing people out of their way"

Points positifs : "Very quick, smooth flight"

Points positifs : "They should send us prior notice of changes in flights. My flights where delayed by almost 6 hours both inbound and outbound bound"
Points négatifs : "Check in agents should do their job as per their description not wasting our time and keychatting with their collegues"

Points positifs : "The planes are clean, the attendants friendly but formal."
Points négatifs : "The food selections was basic - the entertainment selection was mediocre"

Points positifs : "The easy and comfortable element of the flight."
Points négatifs : "I didn’t really hear any boarding announcements, it would of been to be told we would be debording the plane by steps in the rain"

Points positifs : "Le personnel très aimable et très respectueux. Repas et petit dejeuner bien, mais il ne faut pas etre très exigeant..."
Points négatifs : "Le matériel mis à disposition (écouteurs) sont d'une qualité très moyenne. il est impossible d'y accrocher la mousse sur le casque. Le logiciel permettant de naviguer sur la tablette est un peu capricieux..."

Points positifs : "la ponctualité Collation sur un vol très court"
Points négatifs : "Il n'y a eu aucun avertissement de turbulences. Nous avons eu un gros trou d'air au décollage qui nous a très vite plonger dans un instant de panique. Aucun mot des hôtesses, même le capitaine n'a rien dit... Pas un seul sourire des hôtesses à l'arrivée. Le vol était extrêmement bruyant (vétusté de l'avion)"

Points négatifs : "The temperature of the cabin was ridiculous. The entertainment didn't work and the food was poor."

Points positifs : "Great staff"
Points négatifs : "Didn’t get a blanket at night"

Points positifs : "Courteous crew."
Points négatifs : "Too crowded from Bamako to Dakar."

Points positifs : "Crew was fast and friendly. Flight was on time."
Points négatifs : "A 5 hour 40 minute flight across Africa with no electronic charging ports is not acceptable. The plane was old and uncomfortable. Water cups have gotten so small that I was also dehydrated by the end of the flight. What ever happened to receiving a bottle of water?"

Points positifs : "Flights were on time and aircraft were well serviced"
Points négatifs : "No complaints"

Points positifs : "Entertainment system wasn't bad."
Points négatifs : "Paid $200 extra for a direct flight and got bumped onto a layover flight. No explanation, no refund and what should have taken 2 hours, took 10."

Points positifs : "The flight attendants were the best! I fly a lot every year, but I found the flight attendants among the best I have ever had. In addition, the flight was early in arrival! I love Kenya Airways!"

Points positifs : "The best flight attendants who met my needs with prompt, positive, politeness. Again, my highest regards for Kenya Airways!"

Points positifs : "Kind people"
Points négatifs : "na"

Points positifs : "Everything"
Points négatifs : "None"

Points négatifs : "The airlines changed the flight date last minute. They told us they'll take us to a hotel but by the time we reached the hotel after a long wait for visa we only had 3 hours left to go back to the airport. I missed my connection flight from Bangkok and I had to spend a hotel in Bangkok which I ended up paying extra for my hotel in Bangkok and connection flight from Bangkok. The airlines was not willing to do anything about my other flight I missed and me spending overnight in Bangkok."

Points positifs : "They no take care of my bag"

Points positifs : "Nothing"
Points négatifs : "Made it to the airport 1hour and 15 min before the flight and was denied boarding. Airport would not allow me to see the ticket agent. Terrible experience."

Points positifs : "The flight was short."
Points négatifs : "There was no clarity on baggage allowance on either leg of the flight. This created a situation in which I was charged two different amounts of extra baggage and given bad information on both the departure and return trip. It was also unclear that, though we'd purchased a Kenyan Airlines round-trip between Nairobi and Zanzibar, the outbound leg was operated by Precision Air. This was not indicated on our e-tickets. We found out at the airport."

Points positifs : "It was fine."

Points positifs : "the service was very good. The food was well done."

Points positifs : "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Points négatifs : "Boarding lines were a bit chaotic."

Points positifs : "Everything!"
Points négatifs : "Nothing"

Points positifs : "Good crew. Flight not fully booked so had some extra space. Efficient transfer desk"
Points négatifs : "Food - just horrible Nairobi airport not much to do and annoying additional security checks between sub-terminals in terminal 1."

Points positifs : "The flight worked."
Points négatifs : "Looking for my bags for a week."

Points positifs : "Flight management was okay from Mombasa up to landing in Nairobi"
Points négatifs : "Plane could not park at the domestic arrival, yet at the international slot we had to wait over 15 Minutes without communication by crew. Captain only announced when parking slot became available. It took long to get baggage delivered to domestic side and when baggage arrived some including mine were wet with stinking liquid in spite of no rain around airport. at the end Passengers on a later flight made it smoothly out and eventually lost 45 minutes since landing and dirty baggage."

Points positifs : "Food and service"
Points négatifs : "Time to update, renovate and scale up the fleet flying Africa. Impossible to sleep in economy."

Points positifs : "5 star service"

Points positifs : "flights were slightly delayed but we were updated often and accurately. Flight staff were awesome, super nice and well spoken!"

Points positifs : "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."

Points positifs : "The flight attendants were as courteous as possible."
Points négatifs : "Our flight was delayed by 90 minutes so that passengers on a late flight could join us. Once arriving at Lagos, our luggage was nowhere to be found. The airline failed to follow up regarding when the luggage arrived at Lagos. Horrible experience. Fly with Kenya Airways at your own peril."

Points positifs : "Business passengers still served snacks even with such a short flight. Great view of Mount Kilimanjaro"

Points négatifs : "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"

Points positifs : "The flight was not delayed."

Points positifs : "New aircraft and all crews friendly full of service mind"