Trouvez des vols pas chers Aéroport de Paris-Charles-de-Gaulle - Togo

Points positifs : "Check in agent extremely helpful and friendly."
Points négatifs : "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Points négatifs : "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Points positifs : "I like the comfortable seats"
Points négatifs : "Service lag a little"

Points positifs : "Crew was great. Seats were comfortable."
Points négatifs : "The airline lost both of my luggage suitcases."

Points positifs : "Incredible staff. Super polite"

Points positifs : "Flight was on time."
Points négatifs : "In flight complimentary food and drink service could have been better."

Points positifs : "Friendly crew"

Points positifs : "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"

Points positifs : "Bon équipage"
Points négatifs : "Nourriture moyenne"

Points positifs : "Le repas était très bien et le petit déjeuner ok"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points négatifs : "I didn’t have time to make it through customs. Missed my flight"

Points positifs : "Everything was fine"

Points positifs : "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Points négatifs : "I just expected better toilet bag for business but what was given out was just basic."

Points négatifs : "Leg space."

Points positifs : "Food has improved a lot on business class. Meals are more creative."
Points négatifs : "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."

Points négatifs : "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Points positifs : "Comfortable, hospitality and wonderful service"

Points positifs : "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Points négatifs : "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Points positifs : "Everything!"

Points positifs : "nice drink selection on board flights"
Points négatifs : "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Points positifs : "Food was Fantastic, Air France the Best on Air."

Points positifs : "Les boissons gratuites. L’application.l’anbiance de l’avion."
Points négatifs : "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."

Points positifs : "Le port usb pour charger son téléphone à bord et le personnage très souriant et bien présents. Bonne gestion d une urgence médicale à l atterrissage"
Points négatifs : "45 minutes pour avoir les bagages à l arrivée à Berlin Txl"

Points positifs : "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Points positifs : "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Points positifs : "Équipage au top, serviable, souriant, vraiment super !"

Points positifs : "Nothing"
Points négatifs : "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Points positifs : "Priority boarding with kids"
Points négatifs : "Nothing special just like easyJet ir Rayanair"

Points négatifs : "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Points positifs : "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Points négatifs : "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Points positifs : "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Points positifs : "The noise-canceling headset is good."
Points négatifs : "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Points positifs : "Flight attendant was very nice."
Points négatifs : "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Points positifs : "Le personnel"
Points négatifs : "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"

Points positifs : "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Points négatifs : "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."

Points négatifs : "The flight was late, real late."

Points positifs : "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"

Points positifs : "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Points positifs : "Comfort, food and service are better than average."
Points négatifs : "When stewardess opened overhead locker, something fell on my head."

Points positifs : "Super fast boarding and smooth takeoff"

Points négatifs : "Encore un problème technique sur un avion Air France avec 1h30 de retard Ça fait 4h30 de galère à CDG pour un Marseille Paris ..."

Points positifs : "le repas etait bon"
Points négatifs : "le manque d'information sur les raisons de ce retard"

Points positifs : "le personnel AirFrance, et un grand merci specifiquemen tà Hassan Bigdad, il saura pourquoi !! une très belle personne. J´espère que ce message lui parviendra."
Points négatifs : "Le retard de plus de 2 heures."

Points positifs : "Respect des horaires"

Points positifs : "L'employée Air France qui s'est occupée de mon billet aller (pour remplacer mon avion raté)."
Points négatifs : "Le parking es ultra mal indiqué ! Faites qch !!"

Points positifs : "This was our first time experience and we appreciated the dedication and the level of safety the crew administered, especially during this time of Covid 19. Thanks"
Points négatifs : "Just keep up the good work."

Points positifs : "Crew and stewardess were fantastic"
Points négatifs : "Bathrooms needed cleaning on the long trip from Addis Ababa to Houston! They were nasty because guys can’t seem to hit the hole. So there was urine on seat and on floor."

Points positifs : "Crew. Comfort."
Points négatifs : "reduce baggage charges."

Points positifs : "Tout ce ok"
Points négatifs : "Vraiment ce complet leur service"

Points positifs : "I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY"
Points négatifs : "Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high"

Points négatifs : "Better seat"

Points négatifs : "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"

Points négatifs : "Old aircraft, rickety seats"

Points positifs : "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."

Points positifs : "Flight Crew were great"
Points négatifs : "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."

Points positifs : "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Points négatifs : "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Points négatifs : "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."

Points positifs : "YES"
Points négatifs : "nothing"

Points positifs : "Excellent service and on time performance."

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Tout en général"
Points négatifs : "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Points positifs : "Agreablement surprise de la qualite de la compagnie."

Points positifs : "Helpful crew."

Points négatifs : "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."

Points positifs : "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Points négatifs : "les repas qui sont dans la monotonie"

Points positifs : "Seats, pillows, blankets, entertainment system, crew."

Points positifs : "Check in was brilliant. The incoming flight was half an hour early so they wanted to leave half hour early too. We were clearly instructed to be available at gate accordingly. Fabulous breakfast service in Business class too. Pre-order and indicate preferred time of service or to skip altogether so each customer got their required rest."

Points positifs : "Oui j aime"
Points négatifs : "Oui"

Points négatifs : "Old plane. Not comfortable for a relatively long flight"

Points positifs : "The quality of the planes"
Points négatifs : "The food"

Points positifs : "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Points négatifs : "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"

Points positifs : "The flight crew was nice. We received a hot lunch even though it was a short flight which was nice."
Points négatifs : "Boarding was interesting. It should have been an easy boarding as it is a small regional airport. Instead it seemed they went out of their way to make it as confusing as possible. Instead of going through security over here lets have you wrap around the hallway to just have to come back to where you were before?"

Points positifs : "Plane was spacious and flight crew were nice"
Points négatifs : "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"

Points positifs : "NOTHING"
Points négatifs : "The experience from the airport to the plane to Lome was beyond troubling. If ever you are flying internationally from NYC, never fly from Newark New Jersey. Nevertheless, upon boarding the Ethiopian Airline flight to Lome that was supposed to depart at 9:15 pm, the courtesy of the flight attendants was a bit mundane. My mother and I sat on the plane for about an hour after the time of the depart before inquiring why we have no moved and the doors were closed. The flight attendant responded with, "We shall be moving shortly." The air conditioner was barely on. My mother is battling stage 3 Cancer and is an older woman so, I feared for the safety of her health in such a condition. About 30 minutes passed, and we inquired again. This time with a different flight attendant and she said she just did not know what was going on. Other people on the plane began to panic in a sense as well because like my mother and I, they too had a connecting flight to catch. The pilot did not inform the passengers of what was occurring. So, at this point, all passengers on flight ET509 had been sitting on the plane for an hour and a half. By the time we were sitting on the plane for 2 HOURS with the doors closed the pilot finally informed us that they were waiting for some paperwork. He did not apologize or give more information as to why we were sitting on the plane so long, with practically no AC, and weren't informed about when we would be pulling off. About 10 minutes later, the plane began backing up while people were still standing because they were restless with the wait especially when we had a 10-hour flight ahead of us. The pilot then got on the loudspeaker stating that we will be pulling in the air shortly and for the flight attendants to be seated. The pilot did not apologize for the inconvenience or state how long the flight would be or what time we would land in Lome, Togo. Once we were in the air, there were many safety hazards administered by both the crew and pilot. The seat belt safety information was not given, the exit areas in case of emergency were not discussed, what to do in case of an emergency, where certain equipment would be in case of illness or an emergency, and we were still not informed about the cause of the 2 hours and 15-minute delay. My mother and I consistently checked the flight tracker and it did not show the duration of our flight, our location while flying, no flight information was displayed and as hard working paying passengers we should have had all of the information and not have to continuously ask to get a slight answer. Also, I am a vegan and they did not have food for me. But there was a flight attendant who gave me extra fruit which I greatly appreciated. The flight coming back to Newark was decent, going was the major issue. I pray we are accommodated for these great inconveniences. Because to have spent almost $3,000 and receive this type of treatment is both saddening and disturbing to me."

Points négatifs : "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."

Points positifs : "Les facilités accordés lors du transfert à Addis"
Points négatifs : "Pas de divertissement pour les enfants"

Points positifs : "L'accueil, la disponibilité du personnel et le vol sont très bien."
Points négatifs : "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Points négatifs : "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."

Points positifs : "Boarding was superb"

Points négatifs : "Did not provide special meal although I called ahead to request it."

Points positifs : "Got a free voucher"
Points négatifs : "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."

Points négatifs : "I sent them an email about an issue with my flight but they didn't get back to me"

Points positifs : "L'équipage"
Points négatifs : "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Points positifs : "NOTHING!"
Points négatifs : "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Points positifs : "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Points négatifs : "They are very unprofessional and unhelpful and I'll never book them again."

Points négatifs : "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Points positifs : "Everything including crew members ."

Points positifs : "Nothing"
Points négatifs : "Aircraft change led to massive confusion. No priority boarding for business class. Inept and care-least service from the head cabin attendant in business class. Zilch entertainment. Inedible dinner"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "I do like the cheerfulness of the flight crew. They are very attentive."
Points négatifs : "The water is doled out in small cups. Not enough!"

Points positifs : "The Ethiopian Air flight crew are outstanding at their work."
Points négatifs : "Not enough water. The water is doled out in small cups."

Points positifs : "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Points négatifs : "See above."

Points positifs : "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Points positifs : "Comfort"
Points négatifs : "Comfort"

Points négatifs : "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."

Points négatifs : "I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics."

Points négatifs : "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Points positifs : "Good seats"
Points négatifs : "Boarding process and Entertainment options. Availability of Snacks would also been good"

Points négatifs : "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"

Points négatifs : "600€ for tiny space in the plane!!"

Points positifs : "confort & service au niveau attendu"
Points négatifs : "20 mins de retard au décollage"

Points négatifs : "2:30 de retard"

Points positifs : "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Points négatifs : "More than 2 hours delay in Brussels That could have been better !"

Points négatifs : "Repas moins basique"

Points négatifs : "Retard de 20 mins a l'embarquement Repas à prevoir"

Points positifs : "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"
Points négatifs : "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"

Points négatifs : "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Points positifs : "More space that on competitors."
Points négatifs : "The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it."

Points positifs : "Comfortable seats from Brussels to Accra, aircraft clean and well maintained."
Points négatifs : "Slow Boarding from Paris. Poor, but very poor entertainment system"

Points positifs : "I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight."
Points négatifs : "Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc."

Points négatifs : "Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers."

Points positifs : "Vol à temps et équipage agréable"
Points négatifs : "pas de proposition de divertissement : lecture, journaux, ...."

Points négatifs : "Propreté de l'avion à l'aller."

Points positifs : "Seats were fairly comfortable with decent leg room."
Points négatifs : "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."

Points positifs : "Retard de 45 min"

Points négatifs : "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Points positifs : "fast lane boarding"
Points négatifs : "no snacks"

Points positifs : "Je suis grand de taille, j'avais de la place pour mes pieds."
Points négatifs : "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Points positifs : "L’embarquement etait rapide on a décollé à l’heure"

Points positifs : "Personnel de cabine."
Points négatifs : "Retard. Trop d'annonces Safety."

Points positifs : "Equipage, propreté, entretien de la cabine, ponctualité."
Points négatifs : "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Points positifs : "The crew was very cool"
Points négatifs : "The food was ok"

Points positifs : "Personnel sympa."
Points négatifs : "L'embarquement est chaotique, pas de divertissement"

Points négatifs : "It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent"

Points positifs : "Comfort of the plane, service"
Points négatifs : "No business lounge in CDG before 9am"

Points positifs : "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."

Points positifs : "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Points positifs : "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Points positifs : "Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge."
Points négatifs : "I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!"

Points positifs : "So so"
Points négatifs : "But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok."

Points positifs : "Great wheel chair service"
Points négatifs : "Polite customer service agent"

Points positifs : "Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens ."

Points positifs : "I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not."
Points négatifs : "Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour."

Points négatifs : "Switched plane from Brussels to United which saves us 3hrs but then they lost our luggage. This was after we asked them to double-check. They told us that our luggage had been logged-in to our new flight. We are very disappointed in Brussel airline and will not use them again."

Points négatifs : "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Points positifs : "Quick, easy, friendly."
Points négatifs : "No entertainment but it was a short flight"

Points positifs : "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Points négatifs : "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Points négatifs : "They didn't served me food"

Points positifs : "À l heure excellent décollage et atterrissage tout en souplesse"
Points négatifs : "Siège peu confortable je ne pouvez pas abaisser le dossier"

Points positifs : "l acceuil et personnel tres sociable"

Points négatifs : "Retard et bagages perdus"

Points positifs : "La couleur de l'avion"
Points négatifs : "Le correspondance manquée à cause su retard"

Points positifs : "The crew was calm, professional and polite."
Points négatifs : "There was a delay of almost an hour on my first leg of the trip, which meant that I was really rushing to get to the gate for my connection in Brussels. It would have been nice to have some sort of express option for that, since it was the airline's fault that we were late."

Points positifs : "Film selection"
Points négatifs : "Food was disgusting"

Points négatifs : "Retard de deux heures du début de vol"

Points positifs : "The flight crew where great, and that’s about it"
Points négatifs : "Old aircraft, worn seats, no electrical outlets, no in seat entertainment, you must download their entertainment AP before boarding."

Points positifs : "Le repas"
Points négatifs : "La propriété de l avion"

Points positifs : "Departed on time."
Points négatifs : "Food is not the best."

Points positifs : "Satisfait"
Points négatifs : "Sans avis"

Points positifs : "Le personnel était sympa et disponible"
Points négatifs : "Améliorer la qualité des repas"

Points positifs : "Crew was very friendly"
Points négatifs : "Aircraft boarded 1.5 hours late and departed 2 hours late. Upon reaching the destination gate it took 30 minutes to open the aircraft door and start deplaning."

Points positifs : "Personnel à bord sympa"

Points négatifs : "They let people smoke on the plane and didn't do anything about it which was bizarre."

Points négatifs : "We could have had regular updates on why our flight was delayed so long"

Points positifs : "Personnel très présent confort des sièges"
Points négatifs : "Retard d’une heure avant décollage"

Points positifs : "They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for."
Points négatifs : "They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for."

Points positifs : "All good"

Points positifs : "Bien"
Points négatifs : "Que je puisse pas perdre mon passeport"

Points positifs : "Acceptable"
Points négatifs : "Que perde pas mon passeport"

Points négatifs : "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"

Points positifs : "Grand espace pour les jambes"
Points négatifs : "Retard"

Points positifs : "Le personnel accueillant"
Points négatifs : "Le repas"

Points positifs : "Surclassement en premium"
Points négatifs : "Décoller à l heurre."

Points positifs : "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Points négatifs : "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."

Points positifs : "Tout"

Points positifs : "Correct"
Points négatifs : "Le repas et le vol a l’heur"

Points positifs : "Security seems paramount to them"
Points négatifs : "Dont think the left hand knows what the right hand is doing... showed my passport 5 times to get on the plane"

Points négatifs : "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"

Points positifs : "Smooth flight, on time departure. Brought own food, stuff on plane is bad."
Points négatifs : "Paid for preselected seat in front part of plane, but got assigned to seat in the rear when I checked in on the airport, was there 3 hours before flight. No online check-in for this flight."

Points négatifs : "Retard, service, l'écran qui ne fonctionne pas"

Points positifs : "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Points négatifs : "Confort siège business"

Points positifs : "Sky-RAM, génial et innovant"
Points négatifs : "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"

Points positifs : "La disponibilité du personnel"

Points positifs : "L’accu Chaleureux"

Points négatifs : "Enregistrement extrêmement lent"

Points négatifs : "Onboard entertainment was truncated on this flight. 4 Hour Direct flight turned into 6 Hour Flight with a stop in Mauritania."

Points positifs : "Beaucoup de repas. Personnel beau et gentil"
Points négatifs : "Pas d'écran pas de film"

Points positifs : "Everything"

Points négatifs : "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."

Points positifs : "The crew on board was excellent"
Points négatifs : "The boarding process was the worst I’ve ever seen. No communication and when there was seemed very annoyed"

Points positifs : "Acceuil"
Points négatifs : "Néant"

Points positifs : "L’equie était bien organisée, serviable et patiente. Y avait pas de retard"
Points négatifs : "La nourriture"

Points positifs : "Longer flights have personal entertainment systems"
Points négatifs : "Signage and communication in the Morocco airport was limited and often confusing"

Points négatifs : "There was a seven hour delay. No explanation provided. Agents at CMN were rude and unhelpful. In the original flight I had selected an aisle seat but somehow ended up in the middle. My whole rows TVs didn’t work and no one helped us or cared (contrasted to Singapore Airlines which actually cared when a similar issue happened). Customs forms were all in French even though we were flying into JFK. Awful airlines."

Points négatifs : "Les plateaux repas ne sont pas au niveau."

Points négatifs : "Check-in désorganisé. Une fois arrrivee au comptoir d’enregistrement après avoir fait la queue, la compagnie a exigé que j’aille retirer ma carte d’embarquement a la machine et que je refasse ensuite la queue. J’ai été d’autant plus énervée que je savais par avance que la machine ne pourrait pas me délivrer ma carter d’embarquement, car j’ai un visa qui bloque toujours l’enregistrement en ligne et aux machines. L’employé du comptoir n’a rien voulu entendre et m’a fait perdre mon temps."

Points positifs : "Équipage très aimable."
Points négatifs : "L'hygiène des toilettes très médiocre. Une vraie porcherie. L'espace entre les sièges très petit. Impossible de bouger et impossible de se baisser prendre quelque chose qui tombe à terre."

Points positifs : "The guy who handled duty free"
Points négatifs : "About everything else. The boarding process was chaotic, slow, and lacked any sort of communication. No one was queuing properly and the airline staff failed to address this or even announce we were boarding! Had to bus there and this was slow and tedious. Had the same problem with queuing once at the plane. Flight was delayed and this was not mentioned or apologized for at all. The seats were jammed in and uncomfortable. The bathrooms were disgusting and not checked by staff. Landing was barely announced. Just an awful airline all around. Won’t book with them again if I can help it!"

Points positifs : "Le service et les repas"

Points négatifs : "Le retard et changement de destination"

Points positifs : "I liked that i came to visit my daughter"
Points négatifs : "Service and crew need a real makeover"

Points négatifs : "La RAM a besoin d’investir sérieusement sur le choix et la formation de son personnel navigant: pour le peu de temps consacré au cliebrs ils sont irrespectueux, agressifs et souvent pas à leur place."

Points positifs : "The food was good and the seats were not too tiny."
Points négatifs : "Boarding was chaotic for no reason."

Points positifs : "Flight was on time. No delay."