Trouvez un vol pas cher Paris - South Pacific

Points positifs : "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Points négatifs : "Leg-space between seats specifically when the person in front of you reclines"

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Seat comfortable"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Everything was GREAT!"

Points positifs : "Seat comfortable"

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "It was an ok experience, improved by the head of attendants at the end"
Points négatifs : "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Points positifs : "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Points négatifs : "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Points négatifs : "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."

Points négatifs : "Boarding by bus at Doha is lengthy and not very comfortable."

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "Delighteful experience"
Points négatifs : "Better guidance at transit stop"

Points positifs : "Crew was good and helpful. Food was good. Seats were comfortable."
Points négatifs : "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."

Points positifs : "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Points négatifs : "There was nothing I didn't like about this flight"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Excellent"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points négatifs : "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "Good service and smooth flight"
Points négatifs : "One hour delay and no entertainment in the airplane and small plane"

Points négatifs : "Peu de nouveaux films"

Points positifs : "I was flying first time via Qatar and I am very impressed how excellent was everything."

Points négatifs : "Movies are always the same"

Points positifs : "Gave food vouchers due to extended layover. Marché food quality is average at best."
Points négatifs : "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points négatifs : "the returning flight from Doha to Chicago was absolutely old and small."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Points positifs : "Everything was great"
Points négatifs : "Everything qas great"

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points positifs : "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Points négatifs : "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"

Points négatifs : "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."

Points positifs : "Although we flew economy, we received excellent service from an attendant from the Philippines."
Points négatifs : "We have no complaints."

Points positifs : "Cabin Crew was great, very professional and capable."
Points négatifs : "I am about 6'1" and 195 lbs, would love to have had a bigger seat."

Points négatifs : "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."

Points positifs : "had to cnx due to covid-19"
Points négatifs : "had to cnx due to covid-19"

Points positifs : "Flotte très moderne"
Points négatifs : "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"

Points négatifs : "They need to do better on food"

Points positifs : "Seats were comfortable."
Points négatifs : "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"

Points négatifs : "Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication"

Points positifs : "Crew and hospitality"
Points négatifs : "Wifi"

Points négatifs : "Entertainment byTV with more new movies."

Points négatifs : "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."

Points positifs : "Crew is ok. Seat was comfortable."
Points négatifs : "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."

Points positifs : "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Points négatifs : "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."

Points positifs : "Les films et le casque confortable . Équipage agréable et avion confortable"
Points négatifs : "Nourriture moyenne mais correcte."

Points positifs : "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Points négatifs : "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."

Points négatifs : "No sweets were served in any meals. Not even a chocolate candy."

Points positifs : "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Points négatifs : "Rien"

Points positifs : "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Points négatifs : "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."

Points positifs : "I liked my seat and the food"
Points négatifs : "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"

Points positifs : "Amabilité du personnel et qualité de la nourriture"
Points négatifs : "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"

Points positifs : "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
Points négatifs : "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."

Points positifs : "Confort de l'avion excellent surtout pour les grandes personnes"

Points positifs : "Confort correct. hôtesse à l'écoute"
Points négatifs : "Emplacement des jambes un peu juste pour les grandes personnes"

Points positifs : "The business class lounge at Abu dabi the cabin crew"
Points négatifs : "The cabin crew rudeness was unbearable"

Points positifs : "Le confort , le calme"

Points négatifs : "The restrooms were not clean and stinky."

Points positifs : "Timing were good"
Points négatifs : "Crew UPLESENT AND UPSET TRIED TO BE UNHELPFUL Diappointed on staff Food was bad. Should give people smaller options but provide something edible"

Points positifs : "Food was excellent! Crew was friendly"
Points négatifs : "Our Chicago to Abu Dhabi flight was delayed by over 6 hours Our Abu Dhabi layover was long, because the airline ended up canceling/delaying the connecting flight"

Points positifs : "All ground staff and flight crew were welcoming , professional and helpful. The seats, trays, and screens were clean. The flight crew kept the restrooms clean, which can be quite a task on long flights. If Etihad is an option in my future travels, I will likely prefer them over other carriers."

Points positifs : "The crew is very friendly and pay attention to details. The layover of < 2 hours is perfect."

Points positifs : "Nothing"
Points négatifs : "Nothing on this flight"

Points positifs : "Nothing"
Points négatifs : "I have never been to an airline which will not even give you a can of Diet Coke"

Points positifs : "Crew serve with passion"
Points négatifs : "Long queue for check-in"

Points négatifs : "The ground staff at Dallas were extremely rude. Made an old woman cry. Did not use common sense to check in people. They were weighing even obvious very small back packs that were obviously less than 3 lbs. talked to people in a rude manner and were not very helpful. I flew more 15 times in the last years. By far the worst experience. Flew emirates. Delta. Klm France airways. British airways. Even kenya airways. American and united. By far the worst experience. Service service"

Points négatifs : "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."

Points positifs : "Free wifi pls"

Points positifs : "Perfect from start to finish. A beautiful experience."
Points négatifs : "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."

Points négatifs : "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"

Points positifs : "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Points négatifs : "Le personnel de cabine souriant et avenant"

Points négatifs : "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"

Points positifs : "The crew were good and accommodating, this was the only positive."
Points négatifs : "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."

Points positifs : "Best flight ever"
Points négatifs : "Seats"

Points négatifs : "Boarding process"

Points positifs : "Leg room"
Points négatifs : "Boarding was chaotic Crew wss average in service"

Points positifs : "Food, entertainment"
Points négatifs : "Bad seats, bad legroom and very cramped isles"

Points négatifs : "Child screaming for 12 hours straight. No action taken to resolve."

Points positifs : "Good nice flight feel like you sitting in bussiness class"

Points positifs : "Left and arrived on time."
Points négatifs : "Seats too cramped. No jetway in Abu Dhabi."

Points négatifs : "Lacking in Hosiptality"

Points positifs : "The plane was specious but the crew needs to improve their service ."
Points négatifs : "___"

Points positifs : "Staff in airport was very helpful. Lounge was nice."
Points négatifs : "I did get to airport a little early and found Etihad staff did not arrive until 6pm. Might be nice to have a person or two available for early arrivers like myself."

Points positifs : "Staff was good, business class lounge was nice. Ground crew was very good."
Points négatifs : "Business class seat not nearly as nice as Singapore Airlines. Food was good, limited options. The entertainment options were good, not great. On flight to India, there was onboard wifi and live news (CNN, etc). On flight back, there was not onboard wifi and live news coverage."

Points positifs : "Friendly staff"
Points négatifs : "Very bad odor, throughout the flight, very limited Choice of entertainment esp new English movies , outdated movies, so so food and drink options, choice of wines sucks"

Points positifs : "We got to London on time."
Points négatifs : "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."

Points négatifs : "Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall"

Points positifs : "Siege correct sans plus, et non inclinable"

Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Points positifs : "La qualité de l’a380"
Points négatifs : "L’espace dans l’a330"

Points négatifs : "Gros retard. Mauvaise communication."

Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Points positifs : "The sit"

Points positifs : "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Points négatifs : "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"

Points négatifs : "Initial delay and then take off delay because slot time had not been updated. Our family missed connections. Disaster follow up in terminal!!! So far far we have been over six hours from check in and are still not through immigration. This for an hour flight."

Points négatifs : "Une collation gratuite pendant le vol"

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points positifs : "Personnel de bord sympathique"
Points négatifs : "L’organisation De l’embarquement"

Points positifs : "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Points négatifs : "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"

Points positifs : "Propreté et état général de l'avion"
Points négatifs : "Des hôtesses plus souriantes"

Points négatifs : "ne pas etre entre deux inconnus"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Points négatifs : "Une heure de retard au départ de Genève ."

Points positifs : "Personnel souriant et accueillant"
Points négatifs : "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"

Points négatifs : "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Points positifs : "Les films"
Points négatifs : "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"

Points positifs : "Embarquement rapide au retour. Parfait"
Points négatifs : "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"

Points négatifs : "Gate agent refused to let me carry on a suitcase that I have carried on dozens of flights (this specific suitcase) and I understand overhead limitations (I have more than 4 million air miles just between United and American Airlines). This was an A320 and I was about #10 getting on the flight. Space was not an issue. This added an hour to a 25 hour day to wait for luggage at LAX. And BA gives the agents an edge in that their test fixture has rounded corners to that a 22 inch suitcase that has hard square edges at the bottom (or wheels that make it square) won't fit in it. So the agent just points that it doesn't fit and you have to check. I was not happy from Paris to London."

Points positifs : "Pro et en règle sur les timing et prestations"
Points négatifs : "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Points positifs : "Bagages inclus et personnels sympathique et serviable"
Points négatifs : "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Points positifs : "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Points négatifs : "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points négatifs : "Flight was canceled forcing us to spend an extra night in Paris. British Airways was extremely unorganized in dealing with an 11 hour delay. I will not fly BA ever again."

Points positifs : "Nothing"
Points négatifs : "No self service kiosks to check in. Rude staff. Terrible flight experience."

Points négatifs : "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Points négatifs : "3h de retard"

Points positifs : "Le personnel très avenant et souriant."

Points positifs : "I got free juice and a snack, almost unheard of nowadays!"
Points négatifs : "I don't know what happened. Check-in took almost an hour. Usually it only takes 10 or 15 minutes. I am glad that I got to the airport 2 hours a head of time."

Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"

Points positifs : "Nice service. On time."
Points négatifs : "Buses at each airport to get plane. Multiple waits in customs lines when travelling within Europe."

Points positifs : "La ponctualité, la nourriture, le choix de films"
Points négatifs : "Rien"

Points négatifs : "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."

Points négatifs : "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Points négatifs : "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Points négatifs : "Les snack et boisson payants en classe éco. Niveau de service de base d'une compagnie low cost Pas d'annonce en français"

Points négatifs : "Le matin, on m'a donné un peitt pain aui avait mauvais gout dans lequel j'ai trouvé deux bout de viande froide non identifiable. Pas de choix juste ce peitit pain que je j'ai pas pu manger"

Points positifs : "La propreté le confort"
Points négatifs : "Rien"

Points négatifs : "no free dinks, including paid coffee, tea... I think it's ok. to pay for drinks, but not regular coffee, tea and water even it's short flight"

Points positifs : "Bien dans l'ensemble!"
Points négatifs : "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"

Points négatifs : "Good service"

Points positifs : "Siège tro vieux on dirai qu’on est assis sur une planche de boi"
Points négatifs : "Avoir des usb pour dans l’avion"

Points positifs : "The seats on business were comfy, the service excellent, the movie selection was fair to poor, the food was also fair to good largely because they served a heavy lunch rather than a light breakfast."
Points négatifs : "The food and movie selection."

Points négatifs : "J’ai acheté un billet eco premium et j’ai voyagé en eco"

Points négatifs : "Attendants very accommodating"

Points positifs : "Nous aimerions si possible qu'il y ai aussi le français en plus de l'anglais et du chinois utilisé dans l'avion."

Points positifs : "What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation."
Points négatifs : "Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect."

Points positifs : "Flight is okay when it is on time."
Points négatifs : "We arrived to our destination 12 hours late both going there and coming back due to delayed flights and missed connecting flights. Dealing with airport staff was a nightmare because the lines were long and counters were understaffed."

Points positifs : "There was a 2-hour delay after all the passengers boarded."
Points négatifs : "Boarding process in Beijing Airport."

Points négatifs : "L’efficacité"

Points positifs : "great crew"
Points négatifs : "asiana air gives a small flight package with slippers, toothpaste and toothbrush. while i find this extremely wasteful, i really needed toothpaste to brush my teeth but didnt have any. aside from that i felt that the seats were less comfortable and smushed together compared to other flights."

Points positifs : "Crew was attentive. Seats were comfortable. Food was not bad."
Points négatifs : "Improve the Beijing airport."

Points positifs : "Personnel serviable et souriant."
Points négatifs : "Beaucoup de retard sur le vol (5 heures) sur une escale déjà de 11 heures. Les agents au sol nous informaient très peu et très mal de ce qui se passait. Si ça avait été plus clair, déjà ça aurait été moins pire. De plus, le siège, tablette, la boucle de ceinture, étaient déjà sales au début du vol."

Points positifs : "I didn’t even get the reminding email for my flight, I missed the flight, my fault , but feel cold without reminding email and also, I hit a button just want to see the details about flight insurance, it showed purchase successfully! No confirm remind? Whyyyyyyyyy~~~~~"
Points négatifs : "Who knows"

Points négatifs : "Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me."

Points positifs : "The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job."
Points négatifs : "I didn’t like my seat we were next to the door so it was pretty old most of the time"

Points négatifs : "thank you for all services"

Points positifs : "qu'il serve un repas. avion pas trop rempli alors on a pu s'étendre sur les bancs et dormir"
Points négatifs : "ils nous ont servi une sandwich quand c'était en plein milieu de la nuit."

Points positifs : "personnel très gentil et nourriture avec de bon délai entre chaque repas"
Points négatifs : "la qualité de la nourriture"

Points positifs : "Friendly and helpful crew. Efficient heck-in."
Points négatifs : "Airplane food and overpriced extra baggage."

Points positifs : "Crew was attentive"
Points négatifs : "My tv screen did not work well. There was a man behind me coughing all 15 hours. I would think that the flight crew would advise him to cover his mouth when coughing or offer him warm tea. Plane was dirty. No ports to charge electronics. Very outdated plane."

Points positifs : "New plane Alert crew Comfy seats in economy Excellent cabin service on 12 hr flight"
Points négatifs : "Awful food even when Muslim meal ordered before"

Points positifs : "Everything! New aircraft DREAMLINER"
Points négatifs : "Pushy Chinese people acting like someone is trying to take something from them!"

Points négatifs : "Big delay in PEK"

Points positifs : "Food was tasty. Service was good, flight was on time and took a long time to land in Beijing."
Points négatifs : "Ran out of food options pretty early in the service"

Points négatifs : "I can not do the check in on line because I did not have a chinese mobil phone."

Points positifs : "Overall better than I expected but some areas need improvement. Food, entertainment and crew service."
Points négatifs : "Food"

Points négatifs : "trop de retard sur les vols"

Points positifs : "Food was okay but nice to have a small snack in between the 2 meals; felt a bit hungry from Washington Dulles flight to Beijing."
Points négatifs : "The problem is the time Air China to make the connection flight. It only allows one and half hour from the flight from Hong Kong to Beijing and the latter to Washington Dulles. When the plane touched down in Beijing, it took over half an hour just to taxi to the gate. I have to run literally from the gate to the immigration and to TSA. I had also cut the line to get to the front so I don't missed the connecting flight. There were people screamed and yelled about our action (I Have 2 other couples under the same situation and don't want to miss their flight). But I finally made the security understand that we were told by Air China (with the red Air China round sticker) that we should cut the line to get to our plane. This is second time happened to me and Air China won't wait to close its gate when departure time arrives. I am not sure what will happen if I miss the connection. I stranded one night in Beijing with Continental couple years ago because of typhoon and was told the airline is not required to do anything for you because of weather related. But the connection issue needs to be addressed as I am sure some of my fellow passengers had missed their connecting flight yesterday. For now, I will stay away from Beijing connection ( ie no more Air China) until the latter makes some realistic adjustment to its connecting schedule. This is not difficult but they need to be aware and lessen stress to its customers. Beijing airport authority needs better facility with properly trained personnel to facilitate the transfer process. I had used Tokyo and Seoul with so much ease. Beijing needs to get up"

Points positifs : "Flight attendants were very courteous and responsive to requests. Overall, service was superb."

Points positifs : "Budget airlines with all basic facilities"

Points positifs : "Nothing"
Points négatifs : "Horrible staff. I ordered wheel chair and was told to follow one other person instead. There were about 10-15 people who needed wheel chairs following one person on foot...Food was horrible too.."

Points positifs : "Je sais que ce n'est pas Air China mais l'attente dans l'avion avant de partir n'en finissait plus..."

Points positifs : "Aéroport de Wuhan : fonctionnel. Beaucoup de monde à cette période de l'année mais rien à redire."

Points positifs : "J'ai aimé le « timing » pour les repas avec le long vol. Pas constamment dérangé. Rien à dire de négatif. Ce que je n'ai pas aimé n'a pas rapport à Air China"

Points positifs : "Retard à Pékin dans le départ, mais ce n'est pas la faute d'Air China"

Points positifs : "Les sourires et la courtoisie."
Points négatifs : "Retard de 6 heures, bagages égarés, repas moyen,... aucun film récent"

Points positifs : "There was nothing I liked."
Points négatifs : "Things I didn't like: 1. Cannot use smartphones during the entirety of the flight: customers should be warned that smartphones are not allowed to be used during the entire flight. I would not of chosen this horrible airlines if I'd known. I would of gladly spent hundreds more on another airline to avoid this inconvenience. I saved games and movies I wanted to play onto my phone for my 20hr flight and learned from the flight attendant that phones usage was not permitted. What a waste. Plus their movie selections were very limited and a complete joke compared to American, Delta, Virgin, or JetBlue. 2. Food: HORRIBLE TASTING FOOD. Air China should be ashamed of themselves to represent "Chinese food" in this way. I found 3 out of 4 of my meals completely inedible and absolutely disgusting. 3. Most cramped seats I've ever flew in: These seats are just tests to see how much you can put up with flying."

Points négatifs : "Worst experience ever. Costumer service is horribld. Flight continously delayed with 10 minute notifications. Never recommend this flight"

Points positifs : "Provided entertainment and meals were excellent"
Points négatifs : "Seat plug did not work and crew lied about no more entree and brought two individuals of own ethnicity (Chinese) that asked after me. Waited 45 min for water when asked. I got there three hrs early and had to sit towards back bc airport said that they were not assigning seats behind business class up to 45 at all."

Points positifs : "Vol ponctuel"
Points négatifs : "Fauteuil et écran vieux. Qu'on me demande d'éteindre mon téléphone mobile alors qu'il était en mode avion et impossible de discuter avec l'hôtesse qui ne voulait rien savoir. Trop films en chinois."

Points positifs : "Vol ponctuel et confort correct."
Points négatifs : "Rien a redire."

Points négatifs : "First , all 4 luggages were disappeared in the airport. When we got it is 7 hrs later . Second, 3 out of 4 luggages were broke. Try to call airline, no one answer and help ... very disappointed .. never has those problems with other airlines. Third, delay the airlines without airline people help.. delay almost 10 hrs to flight back to HK .. never buy this airline ticket.. very bad service.."

Points positifs : "crew and customer service were good, boarding was good"
Points négatifs : "comfort minimal, food poor and entertainment below par"

Points positifs : "Same"
Points négatifs : "Same"

Points positifs : "The crew were lovely."
Points négatifs : "Poor entertainment and food (but I think plane food generally isn't great on any airline). Big gaps between beverage service - so bring your own bottle of water unless you want to be that annoying passenger like me who is constantly pressing the button for service to just get water."

Points positifs : "It was the fastest boarding that I have ever experienced in an aircraft of that size."
Points négatifs : "I was requested by 2 flight attendants to trade seats with another passenger so that he could sit with his wife who was sitting right next to me but wouldn’t ask herself. Eventually, the wife moved and there was an empty seat that was then filled with my neighbor who put her feet in my lap when she sprawled out. I did not sleep for the entire 10 hours."

Points positifs : "Personnel attentionné et gentil."
Points négatifs : "Sièges inconfortables (mon siège n'était pas rembourré suffisamment donc j'étais assise sur le bois...) Choix de films, de séries télé et de musique très mauvais Nourriture médiocre"

Points positifs : "Comfort and service on the plane. Lounge in Beijing was wonderful."
Points négatifs : "What you have to go through in Beijing to transit from one international flight to another. Very disorganized. I will never change planes again in Beijing after this trip. Perhaps it will be better on the way back. Business class travelers should have a special lane."

Points positifs : "Comfortable"