Trouvez un vol pas cher Paris - Prishtina

Points positifs : "Seating was comfortable and again great staff."

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points négatifs : "I like the food and the service."

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Nice snack"
Points négatifs : "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "the movies were very nice. the screen was very nice the crew on the flight was nice."
Points négatifs : "1. I wish that when I booked the flight it will say there is food on the flight, and that I'll have the option to choose vegetarian meal. 2. I wish the people at the Turkish lounge in I Istanbul would have been nice, and help me, and if not, guide me to a Turkish information to assist me with ordering vegetarian meal for the flight back, and to find something I've lost..."

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points négatifs : "Repas"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Professional and friendly staffing, comfortable flight."
Points négatifs : "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Points négatifs : "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "Enjoyed the hotel stay on the long layover"

Points positifs : "Will definitely fly Turkish Airlines again!"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "No being able to rebook!"

Points positifs : "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "love the food and the crew service."
Points négatifs : "Aircon could have been better. Someone got sick during the flight because of that."

Points positifs : "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"

Points négatifs : "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Lots of crew members Pay attention Food was good"
Points négatifs : "The boarding was chaotic"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "The food and entertainment on the plane"
Points négatifs : "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."

Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Points positifs : "Food"
Points négatifs : "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Points positifs : "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Points négatifs : "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"

Points négatifs : "The flight was cancelled so that's it!"

Points positifs : "Aircraft ,vod , food"
Points négatifs : "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."

Points positifs : "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Points négatifs : "Screaming children and passengers that don't follow simple instructions or cue with respect"

Points positifs : "The service was okay."
Points négatifs : "There was a woman sitting behind me with a loud child that kept kicking my chair."

Points positifs : "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Points négatifs : "Everything was pleasant....I wouldn’t change anything."

Points négatifs : "Food is a joke"

Points positifs : "Comfort of A380 Legs space"
Points négatifs : "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Points négatifs : "Better Communication from Lufthansa"

Points positifs : "Good"
Points négatifs : "Confortable seats"

Points positifs : "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Points négatifs : "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Points positifs : "Crew was great."
Points négatifs : "Check in time took a very long time with a boarding pass."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Points négatifs : "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"

Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"

Points positifs : "Boissons, sandwhich"
Points négatifs : "Équipage froid, manque de motivation, siège pas très confortable"

Points positifs : "Sandwhich et boissons, équipage gentil"

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points positifs : "Great crew"

Points positifs : "They vere OK!"
Points négatifs : "Food and drinks!"

Points positifs : "Seat was very comfortable. Crew was great."

Points positifs : "entrance with classical music! staff was friendly. probably in top 5 flights"
Points négatifs : "nothing"

Points positifs : "The plane was comparatively clean"
Points négatifs : "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Points positifs : "Amazing leg room, free snack and drink, free wi-fi."

Points positifs : "Crew"
Points négatifs : "Huge delay... :("

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "The crew was friendly and particularly one of the girls was always giving her best"

Points positifs : "Crew was fantastic and with an exceptional service. Food was really good."
Points négatifs : "Maybe the seats coudl be a little bit wider"

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points négatifs : "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points positifs : "Seat ok typical. Non busy flight lots of room"
Points négatifs : "Food was poor"

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points positifs : "Fligth attemdance atention"
Points négatifs : "Delay in the departure (40 min)"

Points négatifs : "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points positifs : "This is always a pleasant airline to travel with."
Points négatifs : "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points positifs : "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"

Points positifs : "Movie selection was good."
Points négatifs : "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points négatifs : "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Points positifs : "I liked that the plane eventually came..."
Points négatifs : "That the plane was an hour late..."

Points positifs : "new plane, half empty, good and friendly service"

Points négatifs : "See red comment above."

Points négatifs : "food"

Points positifs : "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Points négatifs : "Food was ok, not great."

Points négatifs : "May bags didn't make the transfer and were sent on to me the following day."

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points positifs : "Staff very welcoming"

Points positifs : "Nice flight freindly staff"
Points négatifs : "Not comfertable chairs"

Points positifs : "Not much"
Points négatifs : "Lateness and virtually no food at lunchtime"

Points positifs : "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Points négatifs : "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points négatifs : "same"

Points négatifs : "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Points positifs : "Everything was going to at"
Points négatifs : "Nothing"

Points positifs : "The seat was comfortable."
Points négatifs : "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Points positifs : "Pour une fois ils étaient à l’heure"
Points négatifs : "Confort des sièges, et lors de l’embarquement c’était très fouillis"

Points positifs : "Le prix"
Points négatifs : "Être à l’heure"

Points positifs : "Nice crew. Flight arrives before planned."

Points positifs : "nearly on time ( 5 mins)"
Points négatifs : "too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences..."

Points positifs : "On board crew was good."
Points négatifs : "Free beverages like every other airline. Not good at all boarding/checking in."

Points négatifs : "Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes."

Points positifs : "Easy travel"
Points négatifs : "Boarding personnel could be much more helpful"

Points positifs : "The plane took off and arrived on time"
Points négatifs : "Handling my wife special assistance needs"

Points négatifs : "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"

Points négatifs : "I don’t understand why I still had to pay for my luggage !! I ended up paying around 300 euros for a short flight !"

Points positifs : "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Points négatifs : "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"

Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La ponctualite"

Points positifs : "les sièges étaient vraiment très très inconfortables"
Points négatifs : "des prises USB dans l'appareil serait un plus"

Points positifs : "Nothing!"
Points négatifs : "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."

Points négatifs : "Nettoyage"

Points positifs : "La gentillesse d’une des hôtesses, l’emplacement dans l’avion"

Points négatifs : "On nous a imposé de mettre notre bagage cabine en soute : 20’ de perdue à l’arrivee. Honteux"

Points positifs : ".?"
Points négatifs : ".?"

Points positifs : "Equipage. Informations. Cabine."
Points négatifs : "Embarquement long. Changement de porte."

Points négatifs : "Énormément de retard et pas d’explication"

Points négatifs : "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"

Points positifs : "Ponctualité"
Points négatifs : "Confort des sieges"

Points positifs : "Avion à l'heure, pas de soucis"
Points négatifs : "Terminal d'embarquement très vieux.."

Points négatifs : "retard. personnel desagreable."

Points positifs : "Siège confortable avec suffisamment de place pour les jambes Personnel impeccable"
Points négatifs : "Ras"

Points positifs : "Nouvelles cabines. Degivrage effectué avant le départ."

Points positifs : "Bon voyage."
Points négatifs : ":)"

Points positifs : "Service"
Points négatifs : "Legroom - knees jammed into sest in front, and guy next to me had to put legs into me to fit. Painful"

Points négatifs : "Bus at arrival"

Points positifs : "Great crew and captain. Great communication skills and clear instructions"
Points négatifs : "Plane delayed 3 hours"

Points négatifs : "2 hours delay"

Points positifs : "On time flight"
Points négatifs : "No gate info until last minute"

Points positifs : "Le personnel"
Points négatifs : "Rien Patrick"

Points négatifs : "I missed the flight,because not enough time"

Points positifs : "Waiting area."
Points négatifs : "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."

Points positifs : "Flight was originally delayed for the first hour. Someone mentioned it over the intercom. Then the delays continued. No information. Another passagener went up to the counter, found Pitt plane was coming from Geneva due to land at 9:38. We were supposed to board at 7pm takeoff at 7:50p. Now we are still here. Plane cones, we finally board only to be told that there is another hour delay. Offered to leave the plane if it was too late because our earliest takeoff time was 11:50pm. One lady gets off. FOUR hours after original takeoff time. We take off. Land. No free drinks nor food. Offered but never received. Arrived in Gatwick. Baggage was delivered to a different turnstiles but not communicated over the screens, just word of mouth. Trains stopped running at midnight so I had to take an 75 pound uber to my destination in Fulham, London. I would like to be compensated for my troubles."
Points négatifs : "Everything. Non communication. Lack of service."

Points positifs : "Efficacite, simplicite"
Points négatifs : "Retard de depart et arrive, d'a peu pres 1 heure"

Points positifs : "Vol AR très ponctuel Embarquement rapide Simple et efficace"

Points positifs : "Ok everything"

Points positifs : "We left and arrived on time."
Points négatifs : "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."

Points positifs : "nothing but rude"
Points négatifs : "I prepaid to check my 2 roller bags and no one was at the drop off so they charged me TWICE the crazy expensive fee to check it at the gate while others with guitars and duffle bags were allowed on. Our bags would have fit in the overheads."

Points positifs : "Vol très agréable"

Points positifs : "In flight entertainment that you don't have to pay for... Glad europe is finally catching up with North America"
Points négatifs : "Boarding was a mess the aircraft was waiting for a stand for 10 minutes in Paris and boarding was not smooth. Over an hour late and I'm told this is a regular thing"

Points positifs : "I liked that the flight was short, an hour and a half. The crew were very polite and nice."
Points négatifs : "Overpriced for luggage, thankfully I purchased the extra weight for my luggage and my sister’s and still the check in agent began to inform me that it would be 14 euros per extra weight. I informed him that I paid extra when I booked, to which he checked his computer and suddenly apologized informing me that I was correct, his computer was just slow.The boarding took a long time, a line formed all the way to the gate. I am not sure what the hold up was, but it took a slow moving line to finally get on to the plane and then to my seat. They charge for everything, no biscuit, pretzel, peanuts, water, coffee, or tea was complimentary."

Points positifs : "Le personnel aimable, avion à l’heure, avion propre"
Points négatifs : "Pour 3,5kg supplémentaires sur le bagage en soute mon ami à payé 56€ en supplément c’est une honte !! Les billets ne sont certes pas cher mais de là à voler votre clientèle .. Un bagage en soute coute 47€ comment expliquez-vous que 3 petits kilos supplémentaires coutent 56€"

Points positifs : "Rien Trop de retard"
Points négatifs : "2h de retard"

Points négatifs : "Service and everything. Last time using this airline"

Points positifs : "L embarquement électronique c est très facile et très rapide . Je l'aimais beaucoup ."
Points négatifs : "Nous souhaitons votre service dans l Algérie"

Points positifs : "Seulement 5 min de retard Confort OK pour le prix payé"
Points négatifs : "Une fois l'embarquement effectué on attend pendant très longtemps avant de pouvoir rentrer dans l'avion (les passagers du précédent vols n'étant même pas sortis au moment où on rentre dans les tunnels d'embarquement). Très pénible surtout pour une femme enceinte de 7 mois!"

Points positifs : "Legroom, ease of boarding, polite staff"
Points négatifs : "Delayed takeoff and landing due to a mechanical problem if some sort"

Points positifs : "Seats were comfortable, crew courteous"
Points négatifs : "Good value for money"

Points positifs : "Flight was on time."
Points négatifs : "Check in line was very long and boarding was very unorganized."

Points négatifs : "4 hours late - no communication Rude flight attendants"

Points positifs : "The crew in the aircraft were good but the ground services were poor"
Points négatifs : "The ground staff should respect travelers. And they should look to customers satisfaction more"

Points positifs : "On time"
Points négatifs : "Food abd more comfort flight"

Points positifs : "Bon vol"
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "C'était un bon vol."
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "No different than other airlines as far as airplane goes. Crew was OK."
Points négatifs : "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."

Points négatifs : "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Points positifs : "Good price basic amenities but all in all a great deal"
Points négatifs : "Everything was great!"

Points positifs : "Free cup of ice."
Points négatifs : "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Points positifs : "They delivered me my order sanwhich and flight was on time"
Points négatifs : "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"

Points négatifs : "No tv screens. Have to lay for food. Seats dont recline"

Points positifs : "Nothing"
Points négatifs : "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."

Points négatifs : "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"

Points négatifs : "Siège non réglable sur 3h30de vol"

Points négatifs : "Landing was very rocky"

Points négatifs : "Une vraie Lowcost... le bus est même mieux que cet avion"

Points positifs : "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Points négatifs : "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."

Points négatifs : "They lost several passengers’ luggage including mine."

Points positifs : "Globalement ok"
Points négatifs : "Délai de plus d'une heure pour le décollage"

Points positifs : "Friendly crew."
Points négatifs : "Not being able to check-in online."

Points positifs : "Crew was nice Price was good Food was good but expensive"
Points négatifs : "Beverage was not there not even soft drink or water Boarding was not okay it took us 10 minuets standing in airplane shuttle to Big long lan to reach boarding desk Expensive food to buy"

Points positifs : "Cheap Air ticket"
Points négatifs : "Seats are not comfortable."

Points positifs : "The air conditioning wasn't worked good"
Points négatifs : "No thing"

Points positifs : "Easy check-in and boarding."
Points négatifs : "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."

Points négatifs : "Everything is charge money"

Points négatifs : "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."

Points positifs : "It has good crew members and fine alternatives for eating."
Points négatifs : "No entertainment option is available."

Points positifs : "Arrived 30 mins earlier"
Points négatifs : "Nothing to dislike"

Points positifs : "Nothing"
Points négatifs : "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"

Points négatifs : "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"

Points positifs : "Quick flights"
Points négatifs : "Long layover in inexciting airport Long, congested lines to board planes"

Points positifs : "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"

Points positifs : "Flight was on time and luggage arrived. No problems!"

Points négatifs : "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."

Points négatifs : "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Points positifs : "The seats are not narrow."
Points négatifs : "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"

Points négatifs : "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"

Points négatifs : "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."

Points positifs : "It is fine. It gets you from point A to point B."
Points négatifs : "It's almost outrageous that they don't give you water."

Points positifs : "Nothing"
Points négatifs : "Everything"

Points négatifs : "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Points négatifs : "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"

Points négatifs : "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"

Points positifs : "Price"
Points négatifs : "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."

Points positifs : "Although the previous flight was late, the boarding has waited for us to come."
Points négatifs : "The staff's English was not understandable at all even for a native speaker."

Points positifs : "They got me to my destination... eventually"
Points négatifs : "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Points positifs : "The crew was nice."
Points négatifs : "That we didnt get even a glass of water"

Points positifs : "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Points négatifs : "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."