|janvier||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 17%.|
Prix moyen pour un aller-retour
|1 003 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|578 €||ou moins|
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols entre la Polynésie française et la France.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols entre la Polynésie française et la France est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler pour la France avec une compagnie aérienne, puis repartir pour la Polynésie française avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols Polynésie française-France jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "I did not prepay for a meal, but the options available compelled me to buy. The meal was exceptional. The service was also 5-star and the seat was quite comfortable."
Points négatifs : "The flight was late."
Points positifs : "L'avion est neuf, les divertissements sont variés, l'équipage est présent, le pilotage est pro"
Points négatifs : "Trop de monde quand l'avion est plein, impossible de se mettre en situation de détente"
Points positifs : "I paid extra for a window seat. Didn’t get it. The plane was hot. The seats were uncomfortable. When we landed we were stuck on the ground for an hour waiting for a bus to take us to the terminal."
Points négatifs : "I wish I was on a different airline on the way home."
Points négatifs : "Slow boarding, not able to select seat in advance"
Points positifs : "The airconditioned lounge and shower for business class after sweating in line through security. Lay flat seats."
Points négatifs : "Headsets had a weird jack and weren’t noise cancelling, wish it left a couple hours earlier, and for some reason, my feet kept bottoming out in the footwell but I wasn’t fully reckoned."
Points positifs : "Amazing, brand new plane. State of the art business class seats. Nice crew"
Points positifs : "Totally reasonably way to fly to tahiti. It seems like a well run airline."
Points positifs : "They bumped me off they also told me I had no insurance when I thought I bought the insurance from him flight. They are talking to see if I can get on the plane for Monday at 1:30 so I'm still at the LAXM very upset when I thought I bought insurance I had a important business in Paris and then I was heading out to Iraq to our mission day so I'm very upset right now thank you is there something you can do to make sure"
Points positifs : "Le personnel à bord était super pro"
Points positifs : "Le personnel de bord était super pro"
Points positifs : "L’avion est confortable et propre et les places sont spacieuses"
Points négatifs : "Il n’y a aucun repas végétarien de servis ou de collations adaptés aux végétariens. Si vous ne réservez pas à l’avance, que de la viande sera servie. En entrée nous avons eu salade de poulet et deux viandes en plats principales et en collation sandwich au jambon et avec de la chance au thon."
Points positifs : "The crew was astonishingly good. I really was amazed with the whole crew sense of service and kindness."
Points négatifs : "Hard to say.. really"
Points positifs : "The crew's service, the food and availability of food and drink throughout the whole flight."
Points négatifs : "The cabin temperature, it was too warm."
Points positifs : "Would definitely fly Ait Tahiti Nu again."
Points négatifs : "No complaints."
Points positifs : "Super Easy"
Points positifs : "comfortable seats and the flight attendants were friendly. Check in was smooth considering that there were 2 flights leaving within 20 minutes both bound for LA from Papeete."
Points positifs : "Very solid experience and comfortable"
Points positifs : "They provide blankets, eye patches for sleep, ear buds, and back pillows."
Points négatifs : "The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip"
Points négatifs : "Staff was not attentive in my cabin. English translation of instructions difficult to understand. Food was terrible. Bread was hard. Meal was inedible and not anything resembling breakfast. Cabin was freezing."
Points positifs : "Safe arrival"
Points négatifs : "40 minutes late boarding AFTER calling people to board; no apologies or explanations offered. Then a hot cabin, followed much later by lousy food. Most uncomfortable Airbus seats I've ever known. A few minutes of extreme turbulence was a bonus."
Points positifs : "Faa’A International Airport is NOT air conditioned and there can be long lines in the check-in counter for economy class. If you are flying Business Class, the VIP Lounge is a must. It is the only air conditioned room at the airport."
Points négatifs : "Food was mediocre."
Points positifs : "seat in business class was fair to poor- unable to fully recline\ food was poor"
Points négatifs : "seating and food"
Points positifs : "Comfortable airline, good food, friendly service. I would take it again."
Points négatifs : "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Points négatifs : "Three and a half hour delay (while lying to us about why it was delayed) missed my connecting and got to sleep in an airport with no accommodation or recompense on either end. "Island Time" not acceptable for air travel."
Points positifs : "great entertainment options"
Points négatifs : "horrid food"
Points positifs : "Old movies little choice"
Points négatifs : "For the crazy price and booking the tickets together, I have never not sat next to the person you booked with. The airline sat us in middle seats 4 rows away from each other (there was no reason for it since we both had single people on the aisles next to us). Really ruined the trip and made nothing about the flight worth commenting on. I won't ever fly this airline again."
Points positifs : "Coach is about par with other airlines of the same class. Food is acceptable. Service is efficient and the crew is pleasant. Decent legroom for me (5’5” tall). I was able to get 5-6 hours sleep on the overnight flight to LAX."
Points négatifs : "Having to go outside and climb stairs to board. Food could have been better."
Points positifs : "I got I'll on the flight and the crew was very helpful."
Points négatifs : "I really don't know as besides being sick I tried to get as much sleep as I could."
Points positifs : "N/C for food, head sets and in flight movies. Crew was very professional and pilot was excellent. I liked that they boarded the plane back to front. Makes more sense. Service was excellent!"
Points négatifs : "Hard to board when everyone lines up and doesn't get out of the way for those to board whose seat numbers were called. The attendant started calling the next numbers before the first group had a chance to get through all the people waiting! You couldn't push thru the crowd because others in front of you were in the same predicament. People were asked to stay in their seats until their numbers were called but they didn't listen. We were an hour late taking off. Food was not very good and I'm not a picky eater. Rolls were hard as a rock and The eggs were uneatable. The lady in front of me reclined her seat all the way back and slept the whole flight so I was uncomfortable the whole way home and couldn't sleep. Her seat was resting on my knees. Very hard to eat off a tilted tray table. Seats very close together so hard to get to the remote."
Points positifs : "Being a redeye flight, they kept the plane dark for about 4 hours & didn't disturb us. The crew was friendly & professional."
Points négatifs : "The terminal is not air-conditioned, just ceiling fans, so waiting to board was uncomfortable. We had no ability to select our seats so we had to take what they gave us."
Points positifs : "Free movies rocks. Hawaiian air charges for them. Very good food"
Points positifs : "J'ai regardé des films"
Points négatifs : "Le passager derrière n'a pas arrêté de taper sur son écran, et donc de me taper derrière la tête!"
Points positifs : "Very kind and helping crew ! Love they positive attitude and energy"
Points négatifs : "Food need to be improve - especially for people who don't like or eat meat"
Points négatifs : "Better food selection, especially for vegetarians. Also, get gingerale!"
Points positifs : "Not much"
Points négatifs : "Staff was VERY rude, seats are uncomfortable. Inside the plane is FREEZING cold. Food was ok-"
Points positifs : "Plentiful blankets, pillow, headphones and earplugs. Food and drink readily available."
Points négatifs : "Seats are too small/narrow with little leg room for a 6' person. I was seated in 45A, the last row against the window. The seat backs do not recline yet, the seats in front of us so so, we end up with the guy ahead of my in my lap with zero leg room as my knees were pressed down by the reclined passenger in front of me. Very uncomfortable to not be able to move for 8 hours!!!!"
Points positifs : "I liked the staff."
Points négatifs : "Leg room was dismal. Food was not great."
Points positifs : "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Points négatifs : "That the flight was over already"
Points négatifs : "No movieson demand"
Points positifs : "We enjoyed everything about our trip. Easy to check in. (no on line check in available but no problem). The crew was very professional. The food was very nice. The entertainment was good with enough variety."
Points négatifs : "No complaints come to mind"
Points positifs : "That i didn't have to pau for alcohol."
Points négatifs : "I thought I was going to be greeted with something as we walked on board. The video definitely makes the plane look a lot bigger."
Points positifs : "Loved that there was a blanket and pillow provided, that they also provided headphones, earplugs, and a sleep mask, and that they served food and wine."
Points positifs : "The crew was incredibly positive, helpful, and cheerful."
Points négatifs : "There were very few movie choices compared to similar flights with other airlines"
Points positifs : "The plane was on time."
Points négatifs : "I did not like the schedule. Leaving by 7 in the evening would permit many more connecting flights upon arrival in LA. Leaving Papeete at midnight wss exhausting. There were a lot of empty spaces but when we were assigned seats, we were not asked if we would like a place to stretch out (which we would have!)"
Points positifs : "They were able to secure our connecting flight at the check in gate which was nice, the tv entertainment was excellent service was attentive."
Points négatifs : "The flight had been delayed over an hour yet still showed as on-time at the airport and on kayak. Had we known ahead of time we could have adjusted our schedule."
Points positifs : "Colors and design are beautiful. Staff is courteous. Appreciate the extra giveaway bags. Food is nice and pretty decent. First flight to PPT was great. Returning flight to LAX was bad."
Points négatifs : "In comparison to the flight we took from LAX to PPT, this plane was ancient, and the technology was really lackluster. The tv screens were super old and the quality was very bad. My screen was completely fuzzy and striated.. The movies froze continuously, and you didn't have control over when you could play something. The magazine guide to what was playing didn't match what was playing. You needed to use the airplane headphones with a double jack because the plane was so old, and the headphones were super uncomfortable to wear in comparison to my own personal headphones. I ended up using my own headphones, but that meant that I only had sound in one ear. There was no USB port to charge your phone. It was just very disappointing considering the airplane going to my destination was more state of the art and comfortable, and I was expecting the same going back. For an 8 hour red eye, I was counting on being able to watch good movies. I tried to watch three different movies and couldn't watch any of them through completion because they froze midway through at some point and never restarted. Most of the movies were in French too even though our destination was LAX. Super disappointing. Especially considering how expensive the flight was. Also on the flight to PPT, they even gave you a Tempur-pedic pillow for your back which was so helpful in terms of overnight comfort. There was nothing like that on this flight. Also there were no temperature controls and I had cold air blowing on me the whole flight that I could do nothing about. Lastly the food schedule was strange in that for a midnight flight, they kept you up for another 1-1.5 hours to do a light dinner service. The food is appreciated but I think going to sleep right away is way more important. Seats are super tight also. Thank you."
Points positifs : "Flight attendants were nice and Lights turned off shortly after T/O to help people sleep, but not much else."
Points négatifs : "Flight delayed 2 hours--very hot waiting inTahiti airport, especially when original T/O time was 1 minute before midnight."
Points positifs : "Crew service was great- friendly."
Points négatifs : "Uncomfortable seats. So much hardware underneath some there is compromised leg room. Terrible hot food- breakfast in particular."
Points positifs : "The flight personnel are very nice and accomodating"
Points négatifs : "No seat assignment ahead of time is a terrible idea. There is a mad scramble at the airport to avoid middle seats. The check-in procedure in Papeete is primitive and requires waiting on line for an inordinate amount of time. The food on board was terrible. The omelette tasted like cardboard Movie and TV selection were poor"
Points positifs : "Le personnel disponible et agréable."
Points négatifs : "Les divertissements avec les films qui s'enchainent sans pouvoir les démarrer au moment venu."
Points positifs : "The seat I was in wasn't as crowded in last row center. So I had some recline space to kick back."
Points négatifs : "Screaming baby and sick baby right next to me both flights but can't do anything about that."
Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"
Points positifs : "The food was okay and the staff were friendly."
Points négatifs : "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Points positifs : "Onboard crew was friendly. Dinner was good"
Points négatifs : "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Points positifs : "Their evacution video is interesting"
Points négatifs : "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Points positifs : "Great food (Economy class). Good Service"
Points négatifs : "Not enough bathrooms on Economy class area due to aircraft design."
Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."
Points positifs : "Le temps de vol."
Points négatifs : "Le retard"
Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"
Points négatifs : "Leg space."
Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"
Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Points positifs : "Enjoyed my food, especially tasty for airplan fare!"
Points négatifs : "Not enough leg room"
Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"
Points positifs : "Staff"
Points négatifs : "We were 2h late"
Points positifs : "Food, service, comfort"
Points positifs : "Le divertissement"
Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"
Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."
Points positifs : "I like traveling with AirFrance in general."
Points négatifs : "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."
Points positifs : "Ground crew at CDG was helpful to file a claim for the lost luggage."
Points négatifs : "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Points positifs : "Boarding for BUsiness class was fine. Seating was cramped."
Points négatifs : "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Points positifs : "The service was very professional."
Points négatifs : "Everything went well."
Points négatifs : "Il a eu du retard"
Points positifs : "Food and service was good and price was acceptable"
Points négatifs : "Very long route"
Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"
Points positifs : "Heureusement que les PNC gardaient le sourire"
Points négatifs : "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"
Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"
Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."
Points négatifs : "Horrible Crew..."
Points positifs : "Fine for a 45-50 minute regional flight."
Points négatifs : "Wouldn’t be great for long-haul flights."
Points négatifs : "Avion en retard de plus d’une heure"
Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"
Points négatifs : "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Points négatifs : "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Points positifs : "La entrada"
Points négatifs : "El resto de cosas"
Points positifs : "Flight was smooth"
Points négatifs : "Food"
Points négatifs : "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."
Points positifs : "Easy, fast, comfortable, no hassles"
Points positifs : "Free snack and drinks. Good service."
Points positifs : "The space and the people"
Points négatifs : "Nothing"
Points positifs : "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."
Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."
Points positifs : "Bonne nourriture et équipage prevenant mais fauteuils durs serrés, climatisation à fond, écran très petits, fonctionnant mals... A l'allée, accès avion par une tour d'escaliers avec nos bagages cabines, au retour retard d'1h..."
Points négatifs : "Equipement nul..."
Points positifs : "I would like to come on time each trip because I got two late time before with airfrance"
Points positifs : "The service"
Points négatifs : "Nothing"
Points positifs : "Plenty of free seats to maintain distance. Quiet plane"
Points négatifs : "Vegetables, salad"
Points positifs : "Your willingness to proceed with flying into a pandemic zone with total travel lockdown."
Points négatifs : "allowing travelers that have been advised not to travel to Europe to either change or refund their flights. Your system for this is a bureaucratic nightmare, and the responsible thing to do in a time of crisis is allow people to make the right decision to stay in place. I am done using your service."
Points positifs : "l’atterissage parfais"
Points négatifs : "Il faisait chaud dans l’avion"
Points négatifs : "Flight left at 1120 AM and was close to five hours long. They should provided at least a small meal not just waffle cookies! also we paid for “premium seats yet the space was still very cramped."
Points négatifs : "Aucun repas"
Points négatifs : "Aucun repas"
Points négatifs : "Pas de repas d'inclus"
Points négatifs : "Nothing it was a good flight the crew was great couldn't have asked for better"
Points négatifs : "Screaming babies the entire time"
Points positifs : "Lots of movies, reasonable seats, arrived early."
Points négatifs : "I'm 6'0" tall and have to pay extra to get enough leg room, one very grumpy flight attendant, mediocre dinner, very unappetizing breakfast"
Points positifs : "Friendly crew, tasty meals. Comfortable seats"
Points négatifs : "Vol retardé de presque 4h"
Points positifs : "Pas grand chose"
Points négatifs : "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"
Points positifs : "Aucun retard. Siege spacieux"
Points négatifs : "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"
Points positifs : "The crew was great! And efficient!"
Points positifs : "Le personnel sur ce vol été très serviable et présent."
Points positifs : "Avis général Embarquement"
Points négatifs : "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."
Points positifs : "Very nice and friendly crew"
Points négatifs : "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"
Points positifs : "United Airlines"
Points positifs : "The space in economy was bigger than expected. All the staff were very pleasant."
Points négatifs : "I understand budget constraints but the food was mediocre. Can someone relook at choices."
Points négatifs : "I checked on Brussels and united about baggage rules and was very rudely surprised that I had to pay to check my luggage. And will have to on the way back. Has never happened before, pretty upset."
Points positifs : "Airplane, staff,"
Points négatifs : "Meal. Options contain a high amount of cheese and all in my family are lactose intolerant. So a long trip with only drinks"
Points négatifs : "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."
Points positifs : "Professionnel"
Points positifs : "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Points négatifs : "On donne assez à boire mais presque rien à manger..."
Points positifs : "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Points négatifs : "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."
Points positifs : "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Points négatifs : "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."
Points positifs : "La ponctualité"
Points négatifs : "Le type d'avion."
Points positifs : "Good plane good entertainment"
Points négatifs : "Chaotic boarding. Attendants could not put could together. I bought business ckass tickets to my daughter and her husbandfie their honeymoon. They could not use the business lounge: when they arrived they were told that they needed to wait in front of the boarding gate. They waited two hours asking many times why they could not get their seats. They were ordered to stand by and wait to be called. Finally they insisted and they got two sits but not side by side. It was too late to use the business class lounge. What a shame. Food was so basic. Noodles overcooked with few veggies that all. Cabin attendants we're stressed and rude"
Points positifs : "Le service à bord était impeccable."
Points négatifs : "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."
Points positifs : "Avion en bon etat"
Points négatifs : "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"
Points négatifs : "Avion retarder plus de 3h , attente dans l’avion !"
Points négatifs : "Seulement 1 choix de sandwich"
Points positifs : "The process of boarding seemed very organized compared to other flights . The staff was friendly"
Points négatifs : "I wish they had a different type of water but overall it was a good flight"
Points positifs : "Service rapide, arrivé 30 minutes à l’avance"
Points négatifs : "Pas de tv, ni de repas, collation seulement"
Points positifs : "Crew"
Points négatifs : "Food was inedible. Both of us got sick on the plane."
Points positifs : "Even though we left over an hour late, the pilot was able to play catch up. We arrived only a few minutes late. The flight attendants were very attentive."
Points négatifs : "Food could have been better."
Points positifs : "l'avion est finalement arrivé!"
Points négatifs : "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"
Points positifs : "Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight."
Points négatifs : "Long flight but that is to be expected"
Points négatifs : "Worst food I've ever had on a plane. Entertainment and internet down for half the flight after a delay at the airport for maintenance. Finally had United app. No free WiFi."
Points positifs : "Crew was nice."
Points négatifs : "The entertainment system for an international flight was lacking compared to other airlines."
Points positifs : "Nothing."
Points négatifs : "I was exiting your airplane bathroom and my wife was entering when the flight attendant placed her arm in front of my wife and said, “I’m sorry but I’m working so that means I have dibs on this bathroom.” She then entered the bathroom and shut the door on my wife’s face. I was furious and speechless to witness such frank rude behavior and horrible customer service. I would like to think that United Airlines prides itself on better customer service than this. My wife and I have other choices when we fly and we will certainly think twice before we fly United Airlines again."
Points positifs : "The flight was quite clean an comfortable. The crew was very engaging and polite."
Points négatifs : "There wwere no gluten free food selections"
Points positifs : "Les sièges et l’équipage en général. Le divertissement et le confort."
Points négatifs : "Propreté et embarquement à CDG. Pas de menu enfant."
Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La largeur des sièges"
Points positifs : "La ponctualité"
Points négatifs : "La largeur des sueges"
Points négatifs : "Trop de délai itnutile. L'embarquement a été décalé de 5h! Le WIFI est payant à Chicago et la bouffe coûte chère pour de la mauvaise qualité. Le retard est du parce qu'il n'y avait pas d'avion, personne nous dit pourquoi. Finalement, on embarque et apres avoir attendu 30 min, on nous désembarque parce que l'Avion n'était pas prêt, l'équipe d'entretien n'était pas disponible! finalement, on rembarque pour de bon mais on a attendu un autre 30 min sans nous dire pourquoi. L'équipage fait comme si tout était normal mais on voit par la fenêtre qu'il y un camion de service qui essait de réparer de quoi derrière l'avion. On nous fait embarquer alors que rien n'est prêt. La personne qui s'occupait des baggages a pris 20 minutes apres notre embarquement avant de s'amener. C'était extrêment désorganisé."
Points positifs : "You’re entertainment options far exceed your competitors. The food (vegetarian) was excellent."
Voilà pourquoi :
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