TLS - ACE
Trouvez un vol pas cher Toulouse - Arrecife
Bon à savoir
|janvier||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 38%.|
|août||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 28%.|
Prix moyen aller-retour
|247 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|187 €||ou moins|
Bonne affaire aller simple
|90 €||ou moins|
Quand réserver un vol Toulouse - Arrecife
Astuces pour trouver un vol pas cher
- À la recherche d’un vol à petit prix ? 25% de nos utilisateurs ont trouvé un vol aller simple pour cet itinéraire à 76 € ou moins, et un vol aller-retour à 158 € ou moins.
- On trouve en général les vols les moins chers pour Toulouse Blagnac - Arrecife Lanzarote 13 jours avant le départ.
- Réservez au moins 1 semaine avant le départ pour obtenir un prix moins cher que la moyenne.
- La haute saison est en juillet, août et septembre. Le mois le moins cher pour prendre l’avion est janvier.
- Partir le matin est en moyenne 4% moins cher que de partir le soir*.
FAQ - Réserver un vol de Toulouse pour Arrecife
Arrecife Lanzarote : y a-t-il des restrictions de voyage liées au coronavirus ?
Quel est le temps de vol entre Toulouse et Arrecife ?
Combien y a-t-il de vols Toulouse - Arrecife ?
Quelles compagnies aériennes proposent les vols Toulouse - Arrecife les moins chers ?
Quelles sont les compagnies aériennes qui ont le plus de vols Toulouse - Arrecife ?
Par quels aéroports passe-t-on lors d’un voyage de Toulouse pour Arrecife ?
Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre Toulouse et Arrecife ?
Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre Toulouse et Arrecife ?
À quoi correspond l’option KAYAK Mix dans les résultats de vols Toulouse-Arrecife ?
À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Toulouse-Arrecife ?
3 meilleures compagnies proposant des vols Toulouse Blagnac - Arrecife Lanzarote
Les notes se basent sur les avis des utilisateurs KAYAK
Points négatifs : "The seats"
Points négatifs : "Ok"
Points positifs : "The crew was very cordial and professional"
Points négatifs : "The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit"
Points positifs : "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Points négatifs : "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."
Points positifs : "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Points négatifs : "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"
Points positifs : "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Points négatifs : "I had no complaints - the flight was just what it should have been ie no issues"
Points positifs : "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Points négatifs : "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."
Points positifs : "Everything"
Points négatifs : "Nothing"
Points négatifs : "Fly on time"
Points négatifs : "Crew politeness"
Points négatifs : "Politeness of the crew"
Points positifs : "Nothing special."
Points négatifs : "The seats are awful."
Points positifs : "On time!!!"
Points négatifs : "Long walk to our gate."
Points négatifs : "Toilets were REALLY dirty"
Points négatifs : "Ibéria offers a terrible service to its customers"
Points négatifs : "Ibéria offers a terrible service to its customers"
Points positifs : "The aircraft comfort"
Points négatifs : "Do the checking before not 15 min before the departure"
Points négatifs : "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"
Points positifs : "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Points négatifs : "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"
Points positifs : "Spacious plane."
Points positifs : "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Points négatifs : "Send emails reminders to offer web check in."
Points négatifs : "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"
Points positifs : "On time"
Points négatifs : "SEAT was not confortable"
Points positifs : "Al the devices provided"
Points positifs : "Not a lot."
Points négatifs : "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
Points positifs : "Speed of boarding and disembarking. Comfortable seats."
Points négatifs : "Slight delay"
Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."
Points positifs : "Friendly staff"
Points négatifs : "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."
Points positifs : "The food was nice."
Points négatifs : "There was no water in business class toilets. The staff are not polite."
Points négatifs : "I can’t rate it is it left without us"
Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"
Points positifs : "on time"
Points négatifs : "very uncomfortable plane/ seats"
Points négatifs : "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"
Points positifs : "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."
Points positifs : "Good, quick flight!"
Points négatifs : "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."
Points positifs : "The attention, food and entertainment available on board"
Points positifs : "Great deals and nice crew! Patient and helpful."
Points positifs : "Boarding process was smooth."
Points négatifs : "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."
Points positifs : "fast boarding"
Points négatifs : "food is expensive"
Points positifs : "Good organization and time on flight."
Points négatifs : "In 10 hours never offered water."
Points négatifs : "Our seats was almost the last seat of all our flights, even we checked in very early."
Points positifs : "Turist class is now low cost class too"
Points négatifs : "Overall a very uncomfortable journey"
Points négatifs : "Iberia lost one of our bags and also broke our stroller"
Points positifs : "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Points positifs : "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Points négatifs : "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."
Points positifs : "Airbus 320"
Points négatifs : "Boarding process and pitiful legroom space . Iberia clearly loves showing the privileged few who have paid top dollars to be at the front , that we must be made to wait and struggle to get to our seats .Then, we have to squeeze into a tiny , pitiful space of a seat .....Even Ryanair does better !"
Points positifs : "Got me where I needed to go, on time. Reasonably comfortable."
Points positifs : "Crew was very attentive and cabin was clean . There was no entertainment so I gave that question a 3 star not that it was bad."
Points négatifs : "Can’t think of anything I didn’t like"
Points négatifs : "In LAX the boarding was unorganized and confusing to board a bus to be transported to the plane."
Points négatifs : "Pas agréable.... personnel aimable comme des porte de prison... et le faite est qu'il est tjrs désagréable d'attendre aux portes pdt plus d'une alors quon a des rdv prévu.... pas contentr du tout de mon vol."
Points négatifs : "Onions"
Points négatifs : "Malgré l'option speedy boarding l'embarquement est chaotique. Le personnel ne fait pas respecter les priorités et les files. Pas d'information sur les conditions d'embarquement malgré l'heure de retard"
Points positifs : "The crew was AMAZING!!"
Points positifs : "Le personnel à bord était très attentif et chaleureux"
Points positifs : "Staff were great (as always) with Easyjet."
Points négatifs : "Flight was diverted to Athens due to heavy winds. Quite common with Mykonos apparently. Was a bit of a mess when we landed in Athens...left hand didn’t know what the right was doing."
Points positifs : "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
Points négatifs : "A hot breakfast"
Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La ponctualite"
Points positifs : "The crew was unprofessional and the flight was delayed for 3 hours"
Points négatifs : "The crew to have better training and for the plan to be on time"
Points négatifs : "We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am"
Points positifs : "Equipage. Informations. Cabine."
Points négatifs : "Embarquement long. Changement de porte."
Points positifs : "Personnel très compétent"
Points négatifs : "Flight overbooked, I got my seat at the very last moment"
Points positifs : "Je n’ai pas pu embarquer à cause du retard de votre vol J’ai payé et je n’ai pas pu embarquer car je ne m’étais pas enregistré à temps sois disant alors qu’il restait encore 2h avant le décollage Inadmissible de laissé les gens comme ça sans solutions alors que c’est de votre faute jenparlerai"
Points positifs : "Very efficient."
Points négatifs : "Flight was delayed 1.5 hours."
Points positifs : "Le vol s'est bien déroulé"
Points négatifs : "Un gros retard au départ de Paris"
Points positifs : "Crew were nice and situations like this are out of their control."
Points négatifs : "Boarding was disorganised! Passengers were rude and shoving people out the way! Too many suitcases on board that then had to be taken off and checked into the hold. Had a rude guy sat next to me who literally took up half my seat too and leg space."
Points positifs : "It was a short and cheap flight."
Points positifs : "Ponctualité. Application Easyjet."
Points négatifs : "Cabine défraîchie. L’application n’indique pas la porte."
Points négatifs : "« Comment s’est passé le repas ? » Je ne peux pas noter car je n’ Rien commender."
Points positifs : "Automated check in and bag drop, gate after the bridge, clean cabin"
Points négatifs : "A delay in service, non-window seats"
Points positifs : "La rapidité de l’enregistrement et de l’embarquement. Vol de fin de journée à l’heure."
Points négatifs : "Politique de un seul bagage à main aléatoire....."
Points négatifs : "Queue à lEmbarquement."
Points positifs : "Efficient. Got me too my destination with my luggage as soon as possible."
Points négatifs : "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Points positifs : "A l heure Hotesses sympathique"
Points positifs : "Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)"
Points négatifs : "The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight."
Points positifs : "Preferential boarding was useful as the flight was full and cabin baggage space was tight."
Points négatifs : "People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold."
Points positifs : "No having to have hassle of traveling"
Points négatifs : "Nothing"
Points positifs : "The crews were friendly and service was great. keep up Easy Jet."
Points positifs : "Norhing"
Points négatifs : "Air Stewardesses disappeared for a 20 min break mid flight!! We were told not to press call bell!! Also they boarded us from both ends of the plane. We were bussed to the front with seats at the back. Traffic jam!!"
Points positifs : "25mins early landing and fast bags reclaim"
Points négatifs : "Nothing"
Points positifs : "It was average"
Points négatifs : "The hour delay"
Points positifs : "Respect des horaires"
Points négatifs : "Seuls les passagers embarquant à l’arrière ont été contraints de mettre les bagages a main en soutes car les seuls à prendre le tarmac"
Points positifs : "Tout était parfait"
Points positifs : "Équipage très sympa.et pro."
Points négatifs : "Beaucoup de turbulences. Le pilote à dut rattraper le retard dut au vol précédent. D où un vol un peu tourmenté."
Points positifs : "Great crew and pilot"
Points négatifs : "Terrible check in / bag drop, long queues, no smiles from staff, jobs worthy- go by another airline"
Points positifs : "Very friendly and efficient cabin crew"
Points négatifs : "Little leg room - but you get what you pay for and the tickets were really good value"
Points négatifs : "Gros retard de mon vol depuis Ajaccio"
Points positifs : "Rapidité efficacité embarquement et vol legerement en avance"
Points négatifs : "Equipage un peu arrogant"
Points négatifs : "40 min departure delay due to Stanstead airport unable to allocate the usual landing slot before we left Glasgow."
Points positifs : "Slick service and support from staff (travelling with kids)"
Points négatifs : "All was just perfect"
Points positifs : "Le personnel était gentil et souriant"
Points négatifs : "Presque deux heures de retard sans information (pendant toute cette durée on avait aucune idée de quand on allait partir). Durant l'attente dans l'avion, la clim a été coupé.. Je n'avais qu'un sac à dos et ont me l'a quand même fait mettre dans la soute, j'ai donc du perdre du temps à l'atterrissage."
Points positifs : "Embarquement rapide et pour une fois on ne nous demande plus de ranger nos sacs à main dans notre valise déjà pleine à craquer Arrivée en avance"
Points négatifs : "Les parents qui laissent leurs enfants de 7,8,9,10 Ans se battre, hurler.... aucun respect d’un espace collectif. Aucune éducation au « vivre ensemble « "
Points positifs : "4h de retard et soirée d'anniversaire de ma mère raté pour le coup.."
Points négatifs : "When I booked this I didn't see an opportunity to pay for our bags on the Kayak booking site When I checked in the charge was about $60.00 for each of 4 bags .... more than half of the ticket costs. I don't think I'll use Kayak again if they are not clear regarding paying for bags ahead and saving. It may have been my oversight but I'm both poorer and wiser. Easyjet seems to thrive on the baggage charges.... it's not comparing apples and apples when Kayak gives prices if the baggage charges are hidden. I would like Kayak to change it's program or provide an option so that any baggage charges are calculated in the "up front" cost quote so that airlines are compared "apples to apples"."
Points positifs : "Paid for speedy boarding and it got us on the aircraft 2nd"
Points négatifs : "No entertainment."
Points négatifs : "Bagages extremement mal menais. Objet pourtant tres tres bien proteger ont reussi a etre casser. Bouteille de vin rouge casser sur une valise pleine de vetements."
Points positifs : "The flight itself was quite quick and the staff on board were very nice"
Points négatifs : "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."
Points positifs : "Really nice crew, even by Easyjet standards."
Points négatifs : "Aircraft landed/departed 30 minutes late, but made up most of the time on flight."
Points positifs : "The crew did a fanstastic job!"
Points négatifs : "The seats werent the best and my seat didnt have a window."
Points positifs : "Perfect!"
Points négatifs : "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"
Points négatifs : "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"
Points négatifs : "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."
Points négatifs : "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Points positifs : "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Points négatifs : "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."
Points négatifs : "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Points positifs : "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Points négatifs : "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Points positifs : "Checking and boarding were easy. Also email reminders were helpful."
Points négatifs : "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Points positifs : "Low cost"
Points négatifs : "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."
Points positifs : "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Points négatifs : "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Points positifs : "Organization in boarding the plane"
Points négatifs : "When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours"
Points négatifs : "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."
Points positifs : "It was a quick flight."
Points négatifs : "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Points négatifs : "Will never fly them again"
Points négatifs : "Worst airline I've ever experienced, avoid at all costs"
Points positifs : "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Points positifs : "A flight es eventually arranged"
Points négatifs : "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."
Points positifs : "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Points négatifs : "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Points positifs : "Convenient straight flight to Bordeaux"
Points négatifs : "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"
Points positifs : "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."
Points positifs : "The friendly flight attendants."
Points négatifs : "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Points positifs : "Staff was friendly"
Points négatifs : "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"
Points positifs : "Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations."
Points négatifs : "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."
Points négatifs : "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"
Points positifs : "Personnel were helpful, polite and spoke English as well as many other languages."
Points négatifs : "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Points positifs : "Nothing"
Points négatifs : "Check in started at 9:05 and boarding was at 9:25, we arrived at the airport (which has 1 gate) at 9:10. There was no one at the check in counter until we asked the security guard for help. At 9:30, the Volotea attendant came back and said we were late and missed boarding and it would cost another 180 euro to get on the plane!! Beware!!! -They have a 20 kg or 44 lb weight limit instead of 50 and will charge you an additional 60 euro per bag of over 44 lbs! -Print your own boarding passes, they charge 20 euro per passenger if they have to print it at check in. -There are fees all over the place, it is a SCAM!"
Points négatifs : "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Points positifs : "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Points positifs : "Crew was very nice and professional."
Points négatifs : "Seating is a bit tight. But ours was a short flight."
Points négatifs : "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."
Points positifs : "Everything in the plane felt new, crew was friendly, efficient."
Points positifs : "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Points négatifs : "Flight was cancelled 6 months ago and I still have not received my refund."
Points positifs : "Errrm...that we actually got to Palermo alive, that was nice."
Points négatifs : "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."
Points positifs : "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"
Points négatifs : "Was delayed and had to cancel flight and book a different airline"
Points positifs : "on time inexpensive and nice flight attendants"
Points négatifs : "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."
Points positifs : "Simplicity and no headache."
Points négatifs : "A poor todler who was crying because his ears were hurting. Flight attendant did everything she could."
Points négatifs : "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."
Points positifs : "On time"
Points négatifs : "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"
Points positifs : "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Points négatifs : "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Points positifs : "I liked how they played music"
Points négatifs : "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."
Points positifs : "The flight was so smooth I forgot I was on a plane. Great landing, too."
Points positifs : "Nothing to be honest."
Points négatifs : "When we checked in my bag was 21 kg and she gave me trouble with that even though we had to pay extra for the bag in the first place. And then since it was a backpack we had to take it to a different location to drop it off for check-in. She also wasn't too friendly either. The flight was an hour and a half delayed. In fact each time I have flown with volotea the airplane hasn't been on time and hasn't even taken off by the time the flight was scheduled to land! The seats were close and the ride was not comfortable. I absolutely will not be using this airline again and certainly would not recommend it to anyone."
Points négatifs : "We arrived at the airport two hours before the flight and were told we had to pay 30 euro/person (120 euro total) for boarding passes. Really?!? We had been checked in, but hadn't printed the boarding passes. They told us that they had just closed the opportunity to do this for free at the airport & we now had to pay the exorbitant fee or no boarding passes and no getting on the plane. No other way around it. It just felt like yet another ridiculous excuse to suck more money out of passengers. Just like the banks...a fee here, a free there will add to the profit bottom line without providing any additional value for the customer. Buyer beware!"
Points négatifs : "Give us a snack or drink"
Points positifs : "Nothing"
Points négatifs : "The flight was delayed , no communication, no bus arrived at the gate to take us to the plane , no communication , no boarding process whatsoever , no communication , no apology offered , no in flight catering offered free or for purchase , a complete joke of a flight , my worst ever and I have flown all around the world including both poles !"
Points positifs : "Nothing"
Points négatifs : "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."