Trouvez des vols pas chers Sarajevo - Aéroport de Paris-Orly

Points positifs : "Crew amazing .. seats not comfortable"
Points négatifs : "Delayed boarding .."

Points positifs : "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Points négatifs : "Toilet .. seats .. windows.. air conditioning must be stronger .."

Points positifs : "Customer service is awful I will never fly Pegasus again"

Points positifs : "The price"
Points négatifs : "Screens or just at least free water or drink"

Points positifs : "Bon vol"
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "C'était un bon vol."
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "Evry think"

Points négatifs : "Free food and alcoholic beverages"

Points négatifs : "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"

Points positifs : "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Points négatifs : "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Points positifs : "The price. It was cheap this time around."
Points négatifs : "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."

Points positifs : "I arrived alive!"
Points négatifs : "Service was poor, plane was hot, not my best flight experience by far"

Points positifs : "I liked that it's first and last time"
Points négatifs : "Everything"

Points négatifs : "Crew was rude to all passengers"

Points positifs : "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Points négatifs : "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."

Points positifs : "timing of arrival"
Points négatifs : "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"

Points positifs : "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."

Points négatifs : "Siège non réglable sur 3h30de vol"

Points négatifs : "Une vraie Lowcost... le bus est même mieux que cet avion"

Points négatifs : "Huge delay from my flight to Turkey and again a delay returning to Germany."

Points positifs : "Globalement ok"
Points négatifs : "Délai de plus d'une heure pour le décollage"

Points positifs : "nothing"
Points négatifs : "delay, onboard service"

Points positifs : "Friendly crew."
Points négatifs : "Not being able to check-in online."

Points positifs : "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Points négatifs : "The boarding process was unorganized and a bit frustrating."

Points positifs : "On schedule"
Points négatifs : "No drinks offered"

Points positifs : "price good -- and it worth try again -- get more from this price"

Points négatifs : "Checkin takes à long time"

Points positifs : "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Points négatifs : "Boarding was delayed due to late arrival"

Points positifs : "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Points négatifs : "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."

Points négatifs : "Everything is charge money"

Points négatifs : "See above"

Points négatifs : "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Points négatifs : "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."

Points positifs : "Reasonable drink choices"
Points négatifs : "Where is ayran?!"

Points positifs : "We did an error in booking the return date, & found no point of contact to change the date"

Points positifs : "food that we bought was ok Fast boarding on time departure nice crew"
Points négatifs : "really narrow seats no options to lower the back of the seat Water cost money no TV"

Points négatifs : "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."

Points négatifs : "I want to make change flight but they where not helpful"

Points positifs : "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."

Points négatifs : "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"

Points positifs : "Roomy, comfortable seating. Clean and modern."

Points positifs : "Nothing"
Points négatifs : "Late in time"

Points positifs : "Staff was super friendly and efficient."
Points négatifs : "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."

Points négatifs : "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"

Points positifs : "Seating is comfortable enough with sufficient leg space."
Points négatifs : "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."

Points négatifs : "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."

Points négatifs : "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."

Points négatifs : "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."

Points négatifs : "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."