|février||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 28%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 35%.|
Prix moyen pour un aller-retour
|437 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|489 €||ou moins|
United Airlines a supprimé ses frais de modification et d’annulation pour les vols Zurich-New York John-F.-Kennedy. Veuillez vérifier les conditions sur le site de réservation.
Les États-Unis ont restreint l'entrée de tous les ressortissants étrangers qui sont passés ou ont séjourné en Chine, en Iran, dans l'espace Schengen européen, au Royaume-Uni, en Irlande et au Brésil au cours des 14 derniers jours.Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
Un vol direct dure en moyenne 9h 10min heures, parcourant une distance de 6310 km.
Il y a 10 vols (directs) par semaine entre Zurich et Aéroport John-F.-Kennedy de New York, avec une moyenne de 1 par jour.
Au cours des 3 derniers jours, les billets aller-retour les moins chers ont été trouvés sur LOT (295 €), Plusieurs compagnies (299 €) et British Airways (312 €).
United Airlines propose des vols 5 fois par semaine (lundi, mercredi, jeudi, samedi, dimanche), SWISS propose des vols 5 fois par semaine (lundi, mercredi, jeudi, samedi, dimanche).
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Zurich-Aéroport John-F.-Kennedy de New York.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Zurich-Aéroport John-F.-Kennedy de New York est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Aéroport John-F.-Kennedy de New York avec une compagnie aérienne, puis repartir pour Zurich avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Zurich et Aéroport John-F.-Kennedy de New York jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points négatifs : "Food"
Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Points positifs : "Crew is good. Flight got delayed"
Points négatifs : "Food is good."
Points négatifs : "Mu luggage got broken"
Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."
Points positifs : "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Points négatifs : "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Points positifs : "Great service onboard!!"
Points négatifs : "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"
Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"
Points positifs : "Qatar est une super compagnie rien à redire"
Points positifs : "Super compagnie gentille et agréable"
Points négatifs : "Les repas"
Points négatifs : "On time. Reasonably good. Satisfied with everything."
Points négatifs : "Peu de nouveaux films"
Points négatifs : "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Points négatifs : "Movies are always the same"
Points positifs : "Good food"
Points négatifs : "Des choices of movies"
Points positifs : "Need to give people cheap access to wifi"
Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."
Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "Nothing disposable about the airline but booling process gave me a headace"
Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"
Points positifs : "Tous les équipages à bord très bien et attentifs tres agréables"
Points négatifs : "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Points positifs : "Le À 380 est super, plus de place moins de bruit"
Points positifs : "same"
Points négatifs : "same"
Points positifs : "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Points négatifs : "Boarding in Qatar was a bit disorganised."
Points positifs : "Service de qualité."
Points négatifs : "Longs délais entre le moment où notre repas est servi et le moment d'être débarassé du plateau. L'espace étant limité, nous sommes encombrés longtemps."
Points positifs : "Service de qualité."
Points négatifs : "Retard à l'embarquement et au décollage. Retard à l'atterissage."
Points positifs : "Good, comfortable and smooth flight. Food was better than expected."
Points négatifs : "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"
Points positifs : "service attentionné et agréable repas et gouttés bon et nombreux , divertissements bonne sélection et quantitée en plusieurs langues changement de places apprécié"
Points positifs : "SPECIALLY THE CREW SERVICE EXCELLENT"
Points positifs : "Service & cleanliness."
Points négatifs : "Nothing I remember."
Points positifs : "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."
Points positifs : "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Points négatifs : "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."
Points positifs : "Flight attendants are helpful from Doha to New York."
Points négatifs : "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."
Points positifs : "Amazing airline with excellent crew and ground staff ever willing to help!"
Points positifs : "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Points positifs : "Very spacious, good food & service"
Points positifs : "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Points négatifs : "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."
Points positifs : "Service was good."
Points négatifs : "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."
Points négatifs : "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Points positifs : "The crew, they were very pleasant and good about taking care of our needs."
Points négatifs : "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."
Points positifs : "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Points négatifs : "Pas de Lounge Lufthansa à l'aéroport de Barcelone"
Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."
Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"
Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"
Points négatifs : "La ponctualité"
Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."
Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"
Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"
Points négatifs : "Very good!"
Points négatifs : "Very nice company!"
Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."
Points positifs : "Gentillesse du personnel"
Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."
Points positifs : "Équipage très sympathique vol rapide"
Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"
Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"
Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"
Points négatifs : "Pas de chocolat Oups"
Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."
Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"
Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"
Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."
Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"
Points négatifs : "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."
Points positifs : "Not applicable"
Points négatifs : "See above."
Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"
Points positifs : "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Points négatifs : "Cramped in economy"
Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."
Points positifs : "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Points négatifs : "None"
Points positifs : "The food was the best I’ve ever had in a plane"
Points négatifs : "Sound quality for the films was awful"
Points négatifs : "Manque le petit sandwich"
Points positifs : "La modernité de l'avion"
Points négatifs : "Les turbulences de fou"
Points positifs : "les sièges dans l'avion"
Points négatifs : "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."
Points positifs : "L’avenance du personnel de bord, la propreté, mais surtout les petits sandwichs avec la possibilité d’en avoir plusieurs :-)"
Points positifs : "Mon vole a été parfait. Merci."
Points positifs : "Un vol opéré par Edelweiss Équipage super sympa"
Points négatifs : "Le sandwich, bof"
Points positifs : "The crew made the best they can."
Points négatifs : "The airplane was to old. The company should put a better one ."
Points positifs : "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Points négatifs : "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Points négatifs : "entertainment machine in my seat did not worked"
Points positifs : "Toujours un service De qualité . Ça fait plaisir De voyager avec Swiss"
Points négatifs : "Rien.. Ah si l'arrivée à Zurich car le terminal accessible via bus"
Points négatifs : "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."
Points positifs : "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Points négatifs : "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."
Points positifs : "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Points négatifs : "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."
Points négatifs : "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"
Points positifs : "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Points négatifs : "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Points négatifs : "Time"
Points positifs : "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Points négatifs : "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."
Points positifs : "Comfort of the flight ,very friendly staff"
Points négatifs : "Nothing"
Points positifs : "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Points négatifs : "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"
Points positifs : "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Points négatifs : "I adore delta! Great airline, I fly delta whenever possible"
Points positifs : "The crewe members were great."
Points positifs : "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Points négatifs : "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."
Points positifs : "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Points négatifs : "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"
Points négatifs : "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Points positifs : "The crew was great!"
Points négatifs : "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"
Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"
Points négatifs : "Tout"
Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"
Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."
Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"
Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Points positifs : "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Points négatifs : "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"
Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Points négatifs : "Ras puisque j'ai pas pu le prendre!"
Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Points positifs : "Kindness of the staff"
Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"
Points positifs : "On time"
Points négatifs : "Seats did not recline"
Points négatifs : "I couldn’t sleep in a chair... wish I could"
Points positifs : "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Points négatifs : "See above."
Points positifs : "I was surprised by the amount of snacks and drinks on such a short flight."
Points positifs : "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Points négatifs : "The landing was pretty tough and we took off almost a half hour late."
Points positifs : "Excellent"
Points positifs : "Food was unexpectedly good."
Points négatifs : "The flight was delayed for 40 minutes. We could hardly catch connecting flight"
Points négatifs : "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"
Points négatifs : "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Points positifs : "Pilot welcome to the plan was very nice seats was comfortable food was good"
Points négatifs : "Crew attaitude is not really pleasant with passengers"
Points positifs : "Cheese plate"
Points négatifs : "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Points négatifs : "Plane was late numerous times. Boarding was painful"
Points positifs : "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Points négatifs : "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."
Points positifs : "Service de crew à bord, très gentil."
Points négatifs : "3 hours delay"
Points positifs : "Food and entertainment was good"
Points négatifs : "The bathroom I used was disgusting."
Points positifs : "Movies"
Points négatifs : "Everything else"
Points positifs : "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Points négatifs : "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Points positifs : "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Points négatifs : "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Points négatifs : "The business class seat is just complety outdated"
Points négatifs : "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Points négatifs : "Very nice crew and great food"
Points positifs : "Crew is excellent, polite and personal!"
Points négatifs : "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Points négatifs : "Bigger seats the new ones are way to narrow"
Points positifs : "Everything perfect and arrive to destination on perfect time."
Points négatifs : "All positive."
Points négatifs : "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Points négatifs : "When its rain we shouldn’t walk to the air plain"
Points positifs : "The socks offered in business were comfortable and nice looking. The red wine was good."
Points négatifs : "The food was just average and the seat not too comfortable"
Points négatifs : "Crew members in Amsterdam were very rude and disrespectful"
Points négatifs : "The plane is so old..,"
Points positifs : "Yes"
Points négatifs : "Everything was good"
Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Points positifs : "Crew helpful. Food good."
Points négatifs : "Better range of movies please"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Points négatifs : "the headrest is hard. Apart from that- all was fine"
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points négatifs : "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Points positifs : "Crew was ok."
Points négatifs : "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Points positifs : "Overall KLM experience is good"
Points négatifs : "Food quality was mediocre for a business class flight."
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points positifs : "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points positifs : "Nice seats. Only seats with a row of 2, which is what I wanted,"
Points positifs : "I love the food"
Points positifs : "Crew was in a festive mood, the meal was unexpectedly delicious"
Points négatifs : "Seats ok, but could be more comfy"
Points négatifs : "old screens and entertainment system leg room to small"
Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Points positifs : "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Points négatifs : "Except for the man next to me - great!"
Points positifs : "Crew was great, very nice"
Points négatifs : "Not enough legroom"
Points positifs : "The seats seemed to have more space on this plane which was nice."
Points négatifs : "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Points positifs : "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Points négatifs : "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Points positifs : "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Points négatifs : "Cramped seating."
Points positifs : "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Points négatifs : "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Points négatifs : "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."
Points positifs : "Fast boarding"
Points négatifs : "The entertainment system wasn’t working for the whole 10 hour flight."
Points positifs : "The crew were hardworking, responsive, conscientious and friendly"
Points négatifs : "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Points positifs : "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Points négatifs : "Le menu est à améliorer"
Points négatifs : "Le menu est à améliorer"
Points positifs : "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Points négatifs : "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Points négatifs : "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Points positifs : "Very friendly staff"
Points positifs : "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Points négatifs : "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Points négatifs : "vol retardé"
Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"
Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"
Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Points négatifs : "Too late i missed my connection flight"
Points positifs : "I liked the smooth boarding process"
Points négatifs : "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."
Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Points positifs : "The aircraft."
Points négatifs : "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"
Points positifs : "Crew as great! Good seats and good entertainment"
Points négatifs : "Cleaner bathrooms"
Points négatifs : "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."
Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Points positifs : "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Points négatifs : "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."
Points positifs : "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Points négatifs : "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."
Points négatifs : "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."
Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Points négatifs : "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."
Points positifs : "Entertainment was good"
Points négatifs : "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"
Points positifs : "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Points négatifs : "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"
Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Points positifs : "The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems."
Points négatifs : "In-flight entertainment offered a very conventional set of movies from which to select."
Points positifs : "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Points négatifs : "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"
Points positifs : "Large seats, decent fare - although inconsistent."
Points négatifs : "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."
Points négatifs : "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."
Points positifs : "The crew was very attentive."
Points négatifs : "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."
Points négatifs : "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Points positifs : "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Points négatifs : "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."
Points positifs : "Modern aircraft, food, extraordinary fligjt attendants"
Points négatifs : "I wish that had wifi."
Points positifs : "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Points négatifs : "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."
Points positifs : "Food was good."
Points négatifs : "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."
Points négatifs : "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"
Points négatifs : "Unable to choose seat at ticket purchase."
Points négatifs : "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."
Points positifs : "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Points négatifs : "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."
Points positifs : "Pleasant personal, great service!"
Points positifs : "Service, food, entertainment were of good quality"
Points négatifs : "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."
Points positifs : "The crew was helpful and friendly. On this flight we had a delicious meal, snacks, drinks, refreshing towels. What an great experience after flying in the US where all these services have disappeared for bottom line profits."
Points négatifs : "There was nothing to dislike."
Points positifs : "Entertainment was good. food was free"
Points négatifs : "Then the flight from warsaw to JFK was fine, but when we landed there was only 10 minutes for me to get to my next flight and i asked the attendant if she could call my gate ahead and tell them I'm trying to make it, and she grunted and told me to sit back down. Then i proceeded to go to baggage claim where my bag never showed up and when I finally saw that it wasn't showing up I sprinted to my next flight and got to the door 15 seconds after it closed. Then i had to spend the night in NYC and was unable to go to buffalo unitl the morning after having spent already the whole day in the airport since my first flight didn't take off until about 5 hours after it was scheduled. And now I still do not have my bag, and jet blue says they never got it from LOT airlines"
Points négatifs : "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."
Points positifs : "Boarding was very efficient"
Points négatifs : "There is basically no room for passengers left on those airplanes, it's a disgrace. The food is a joke."
Points positifs : "Service, attention, every single detail was perfect while the flight."
Points négatifs : "Nothing to say at this point"
Points négatifs : "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"
Points positifs : "Great crew and the flight was very nice. Food was decent and boarding was done as quickly and orderly as possible."
Points négatifs : "While this is not the airline's fault. The guy next to me was too big for the seat and his stench was overwhelming."
Points positifs : "The food and service was very good."
Points négatifs : "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."
Points positifs : "Nice with seats"
Points négatifs : "The announcements in English were not loud enough"
Points positifs : "Not much"
Points négatifs : "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"
Points positifs : "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Points négatifs : "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."
Points positifs : "I only liked that I got to watch a few movies to kill the worst experience I had !"
Points négatifs : "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"
Points positifs : "Everything was excellent."
Points positifs : "The seats were comfortable."
Points négatifs : "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."
Points positifs : "Service was excellent"
Points négatifs : "The movie selection was poor"
Points négatifs : "Extra baggage payment need to be more efficient. It should be 1 stop to check in bags and pay for extra bags and overweight bags."
Points négatifs : "Loud passengers no crew attention."
Points positifs : "Comfy"
Points négatifs : "Flight attendamt woke me up to straighten my seat so person behind me can eat more comfortably. I have trouble flying and took 3 sleeping pills so I can fly comfortably and now the woman woke me up and I couldn't fall back asleep so she can eat? So horrible. 30 screaming kids on the flight. They served food while I slept so I called the flight attendant 7 times to now bring me food since she woke me up. She never showed up. So no only was I now up, couldn't fall back asleep because of the screaming children but I am SO glad the person behind me are her mean comfortably"
Voilà pourquoi :
Nous ne sommes pas un site marchand
À KAYAK nous ne fixons pas les prix, il nous est donc impossible de garantir des produits et services vendus par d’autres compagnies.
Nous recueillons des données pour vous
Notre site vous permet de rechercher rapidement et facilement sur des centaines de sites de voyage à la fois. En ce sens, KAYAK est un moteur de recherche et nous ne pouvons garantir les prix que nous trouvons.
Pourquoi les prix ne sont-ils pas exacts à 100% ?
Le prix des billets d’avions, chambres d’hôtels et véhicules de location varie fréquemment. Il est également probable que plusieurs personnes tentent de réserver la même option de voyage en simultané. C’est pourquoi il se peut qu’occasionnellement, certains prix ne soient plus disponibles.
Vous souhaitez plus d’informations ou avez trouvé une différence de prix ? Contactez-nous
N'hésitez pas à nous envoyer un email et un membre de notre équipe vous répondra dans les plus brefs délais.