Trouvez un vol pas cher Alagoas - France

Points positifs : "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Points négatifs : "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Points positifs : "p"

Points positifs : "Seat not confortable vry tide"

Points positifs : "2 seats, not 3, in this part of Economy"
Points négatifs : "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Points positifs : "Airplane was comfortable and food was good. The crew was also very friendly."
Points négatifs : "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Points positifs : "Great experience overall"
Points négatifs : "No complaints"

Points positifs : "crew was kind."
Points négatifs : "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."

Points négatifs : "We landed and spend 45min instide the plan to be able to unboard"

Points positifs : "I arrived safely and so did my bags"
Points négatifs : "The delay of over an hour"

Points positifs : "N/A"
Points négatifs : "N/A"

Points positifs : "Polite and friendly crew. Comfortable seats, new plane."
Points négatifs : "Definitely the food could be better. It was tasteless."

Points positifs : "super punctual"

Points négatifs : "Very narrow seats"

Points négatifs : "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"

Points positifs : "Nothing"
Points négatifs : "Tv Service working Priority bording in bus but last to Get into the plane"

Points positifs : "Best airline in Brazi"

Points positifs : "Crews worked hard to please under built in circumstances (cramped seating etc)"
Points négatifs : "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."

Points positifs : "Priority checkin at Ezeiza airport."
Points négatifs : "The A320 planes was too cramped and it's an older plane."

Points négatifs : "No much space in the seats"

Points positifs : "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Points négatifs : "Check in using the online system was impossible, even with helpdesk staff assistance."

Points positifs : "CLEAN, NICE, EFFICIENT"
Points négatifs : "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"

Points négatifs : "Food could be healthier"

Points négatifs : "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."

Points positifs : "It was nice. The staff were great"

Points négatifs : "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."

Points positifs : "Overall excellent trip"
Points négatifs : "No complaints"

Points positifs : "Crew was very friendly."
Points négatifs : "Organization for embarking was a little messy."

Points positifs : "Easy flight!"

Points positifs : "it was on time"

Points positifs : "Friendly crew"
Points négatifs : "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Points positifs : "All on time"

Points positifs : "Allí right and on time"

Points positifs : "Allí right and on time"
Points négatifs : "Allí good"

Points positifs : "The staff was sonfriendly and nice. The snacks on the flight were delicious. We had beautiful views of Ipanema and copacabana as we flew in. We flew around Sugarloaf! It was amazing!"

Points négatifs : "30 minutes delay on the take-off, but the pilot compensate a little on the flight"

Points positifs : "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Points négatifs : "Free inflight entertainment limited."

Points négatifs : "checkin was a disaster. Could only be described as chaos in VCP."

Points positifs : "Personnel compétent et disponible Le vol s'est bien passé"
Points négatifs : "1h30 de retard au décollage ni annoncé ni expliqué Affichage de l'avion sur les écrans de l'aéroport 3minutes avant l'heure théorique de décollage Site Web inadapté pour un étranger: pas de possibilité d'accéder à sa réservation en ligne, ni d'ajouter les bagages, le document demandé est un permis de conduire ou une carte d'identité brésilienne. Carte d'embarquement électronique illisible donc nécessité de se déplacer à l'aéroport pour la refaire avec eux Annonces uniquement en portugais Je ne reprendrai plus cette compagnie"

Points positifs : "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Points négatifs : "Overall very satisfied"

Points positifs : "Crew was very nice and helpful. Good selection of movies."

Points négatifs : "We're still waiting for the flight"

Points positifs : "Friendly staff at check in"
Points négatifs : "Unscheduled stopover and long 3hr delay."

Points positifs : "Friendly service"

Points positifs : "The flight was on time. The flight attendants were polite."

Points positifs : "The crew were very outgoing and helpful."
Points négatifs : "The seats are very small and almost impossible to sleep overnight."

Points positifs : "Everything was just right"

Points négatifs : "That none of the announcements were made in any other language other than Portuguese, in which I'm not fluent"

Points positifs : "A aeronave apenas 4 assentos por fileira"
Points négatifs : "Houve mudança de voo com adiantamento de quase 3h da partida sem aviso. Apesar de ter feito o check in on line não observei isso (falha minha) o que quase resultou em perda do mesmo, alem de uma perda de tempo na conexão desnecessaria, uma vez que não houve cancelamento do voo original. Considero desrespeito com o cliente, principalmente quando estou habituada com as outras brasileiras que informam ate mesmo pequenas mudanças."

Points positifs : "I am a new customer of Azul, and a very pleased customer. All contact with Azul has been positive. (Oops...........the seats are a bit hard though)"

Points positifs : "All the staff was great."
Points négatifs : "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Points négatifs : "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."

Points négatifs : "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Points négatifs : "Little late boarding and leaving. No explanation"

Points négatifs : "Crazy early. Boarding pass says gate closes by 1205 (for scheduled 1220 departure). We TOOK OFF (in air) before 1200. We got yelled at because we arrived only 1 hour early — should be 3 hours early for an “international flight”. Luggage very difficult, Must rush, etc. But everything turned out great. Scl is crazy airport — 20 minute wait for gate ramp when we got there (still 20 minutes early, instead of 40! On a 60-minute scheduled flight!). Huge long walk to immigration. Pretty long wait for bags. But it all worked out fine."

Points positifs : "punctuality"
Points négatifs : "45 minutes between getting off the plane and getting your bags is ridiculous"

Points positifs : "Easy check in, and kindly personnal"
Points négatifs : "Maybe consider some upgrades when its possible"

Points négatifs : "Bad"

Points négatifs : "Space!!!!"

Points négatifs : "El vuelo se atrasó 1 hora y media no comunicaron y cuando llame me indican mal tiempo pero conforme que no había mal tiempo.. no estoy satisfecha con LATAM"

Points négatifs : "The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination."

Points positifs : "Crew was great!"

Points négatifs : "old airplane"

Points positifs : "Crew good, disembarking slow."
Points négatifs : "A drink and/or snack."

Points positifs : "Business class is nice and comfortable with LATAM"
Points négatifs : "More choices for the mains would be great"

Points positifs : "Smooth flight, arrived a bit early"
Points négatifs : "There was one crew member who was VERY rude to me at the end of the flight"

Points négatifs : "Mon siège ne s’inclinait pas"

Points positifs : "Crew"

Points négatifs : "Tout"

Points négatifs : "Smell at shit all the flight. Horrible."

Points négatifs : "more seat space and padding, no charge for soft drinks"

Points positifs : "The food and in-fight entertainment"
Points négatifs : "Comfortable seats"

Points positifs : "Amazing crew, very comfortable seat, delicious food."

Points négatifs : "The temperature should be a bit warmer"

Points positifs : "Perdonnel sympathique."
Points négatifs : "Plus de place sur les sieges. Petite collation."

Points positifs : "Service is better . Has improve a lot"

Points positifs : "excellent in alla aspects"

Points positifs : "excellent avion, neuf. Divertissement à bord de qualité"
Points négatifs : "Repas vraiment minimal"

Points négatifs : "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Points négatifs : "Aeronave muito velha, parecia que ia desmontar no ar."

Points positifs : "entertainment and flight attendant"
Points négatifs : "food"

Points positifs : "Menu for dinner and breakfast Nice designed heavy-duty plastic fork and knife Extremely comfortable blanket Meals were tasty"
Points négatifs : "As always in last class, no leg room."

Points positifs : "Service was good"
Points négatifs : "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."

Points positifs : "Nice flight, nice plane. Food needs improvement"
Points négatifs : "Ridiculous long time standing for boarding. This needs to be improved."

Points positifs : "better food and service, more space between seats"
Points négatifs : "poor space for legs, food was really poor. no entertainment.."

Points négatifs : "The people making announcements need to slow down. I understand some Spanish but hey were talking so fast it was difficult, then when they repeated in English, their pronunciation wasn't the best but again because they were speaking so fast it was difficult to understand."

Points positifs : "It was not physically uncomfortable."
Points négatifs : "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."

Points positifs : "Crew was nice, good food, nice aircraft, good entertainment options."
Points négatifs : "Late departure"

Points positifs : "New aircraft. Clean. On time departure = on time arrival."

Points positifs : "Clean"
Points négatifs : "That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way"

Points positifs : "Friendly crew Nice rate Very fast and friendly check in"
Points négatifs : "Difficult to do web check-in Very expansive to make changes in the ticket"

Points positifs : "Service"
Points négatifs : "The plane is ok but it is an old 767"

Points négatifs : "I'm still in Miami airport having spent the night here. I understand I will need to spend the night tonight in Sdantiago airport prior to going to Córdoba tomorrow. Not one apology from the airline for this debacle. Despicable"

Points positifs : "The crews were pleasant"
Points négatifs : "The flight was delayed for 5.5 hours first and another 40 minutes after the boarding due to mechanical problems. Instead of arriving at 10 pm we ended landing at 4 am. We were so exhausted and basically wasted the hotel we booked for the night."

Points positifs : "-Entertainment in seat TVs was amazing. -Food was delicious -Tons of space and I was in the economy or regular seats. -Love the tinting windows! -Staff as always on LATAM in my recent experience was very good. Very cheerful and very caring and considerate. Must keep saying how good the staff was!"
Points négatifs : "Long boarding time...however I realize this was a very large and full flight."

Points positifs : "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."

Points négatifs : "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Points positifs : "Simple, efficace. à l'heure."
Points négatifs : "Rien."

Points positifs : "Le prix et l'efficacité. Le reste était tout à fait accessoire compte tenu de la durée du vol. En conclusion tout était parfait."
Points négatifs : "Rien le rapport qualité prix est excellent."

Points positifs : "Gave good snacks"
Points négatifs : "Annnouncements weren't clear in English or Spanish only in Portuguese"

Points positifs : "Tout était correct."
Points négatifs : "Un personnel un peu plus souriant à l'enregistrement."

Points positifs : "Great crew & comfortable seat"
Points négatifs : "Changed departure gate without mentioning the gate change."

Points positifs : "Nothing"
Points négatifs : "More English explanation and care to customers . Horrible customer service"

Points négatifs : "Avoid delays and communicate better about the delays"

Points positifs : "Entertainment options"
Points négatifs : "Huge delay...."

Points positifs : "Nice crew. Okay seats."
Points négatifs : "4 hour delay with no information. Just horrible in this day and age."

Points positifs : "Brand New air plane"
Points négatifs : "Food"

Points négatifs : "Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks"

Points négatifs : "O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente."

Points positifs : "All great n crew very helpful"
Points négatifs : "Nothing"

Points positifs : "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."

Points positifs : "Space"

Points positifs : "Seats very comfortable with plenty of room. Crew very friendly and helpful."
Points négatifs : "The little crackers they serve taste like cardboard."

Points positifs : "They do everything average."
Points négatifs : "Gol isn't the best company. Just average."

Points positifs : "RAS"
Points négatifs : "Pas de sandwich, ni vin, ni bière, pour un vol de 19h00 à 22h10 !"

Points positifs : "Crew was very kind and attentative."
Points négatifs : "Seats were not comfortable and didn't recline much."

Points positifs : "Great comfortable seats."

Points négatifs : "Este vôo tem atrasado sempre."

Points positifs : "On time"
Points négatifs : "Food"

Points négatifs : "More efficient check in. Long wait at gate."

Points positifs : "Excelente"
Points négatifs : "Price"

Points positifs : "Punctuality. Safety"
Points négatifs : "Bagage delivery was a bit slow."

Points positifs : "Kewl"
Points négatifs : "Thanks"

Points positifs : "Crew was friendly, helpful, overall awesome. Comfort level was great."
Points négatifs : "There was no entertainment provided, and besides extra legroom, no real benefits of paying the extra for GOL premium. This is also the first time I have ever had to pay for luggage on an International flight, very disappointing."

Points positifs : "Crew"
Points négatifs : "Food"

Points positifs : "Nice people once you get to an agent"
Points négatifs : "Long lines of confused people trying to figure out which is the right one for them. Need more people giving orientation as people arrive to GRU airport."

Points négatifs : "Missed the connection."

Points positifs : "No horário... bagagens já estavam na esteira quando chegamos"

Points positifs : "Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS."
Points négatifs : "What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS"

Points négatifs : "Espaço conforto não merece esse título."

Points positifs : "Flight on time"
Points négatifs : "No entertainment on the flight"

Points négatifs : "Embarquement très tardif (retardé) et sans annonce"

Points négatifs : "Retard sans explications"

Points positifs : "Equipe atenciosa Sistema de entreterimento funcionou bem. Comida boa."

Points positifs : "Nothing"
Points négatifs : "There was one person helping a huge amount of people. It took one hour to check in. No common sense. They were helping the domestic flight people first with less bags to check in and the international flights were backed up with people missing their connections. No common sense at all. Incompetent service."

Points positifs : "Better snack"
Points négatifs : "Snack"

Points positifs : "el vuelo estuvo bastante bien"
Points négatifs : "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"

Points négatifs : "The width of the seats were too small."

Points positifs : "Crew was nice and professional"
Points négatifs : "No entertainment I was unable to get my ticket to Rio de Janeiro and I was only able to get my ticket to São Paulo so I had to see someone else and that is not very efficient"

Points négatifs : "I didn't know about the luggage extra fee.when i buy a ticket ,i mean that include the luggage! In this point , i was very disappointed!!!"

Points négatifs : "Due to weather conditions, the flight was delayed an hour and a half."

Points négatifs : "The flight was late."

Points positifs : "La disponibilité de l'Internet et système de divertissement."
Points négatifs : "Je ne pouvais pas recharger mon iPad."

Points positifs : "In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights."
Points négatifs : "It was on time."

Points négatifs : "Espaço das cadeiras!"

Points positifs : "First time on Gol! Awesome airline!"

Points négatifs : "Incluir español en la comunicación en el avion"

Points négatifs : "Couldn't check in online because system was down and at the airport they had trouble printing my ticket because of a challenge between kayak (flight network) and Gol. Literally hours wasted."

Points négatifs : "Old plane. One hour of delay. No one explain the reason"

Points positifs : "Espaço entre assentos"
Points négatifs : "Não tinha entretenimento"

Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"

Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"

Points négatifs : "Une heure de retard au décollage"

Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."

Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"

Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Points positifs : "Staff were nice and courteous."
Points négatifs : "The plane was very old and didn't have entertainment for a 7 hour international flight. Seems like AA is stuck in the past."

Points positifs : "Nice flight attendants"
Points négatifs : "Central movie screen like its 1995"

Points positifs : "Great customer service, good food, great in flight entertainment"
Points négatifs : "Rerouting, connection delays and lost baggage."

Points positifs : "Rien"
Points négatifs : "Retard d’une heure"

Points positifs : "Boarding was efficient the flight left on time in spite of rain. Lots of air traffic departing JFK and we were delayed in the take off queue for an hour. The captain made up time and arrived Paris almost as scheduled. Food was very good for coach class and it was a hot meal."
Points négatifs : "The coach seats even on this 6.5 hour flight were uncomfortable. The seat backs have no support. The aircraft was an older 767 and did not have entertainment screens on the seat backs. Thus there were no games or other interactive programs. It had the overhead monitors for movies. Hopefully they will modify that plane soon."

Points positifs : "The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early."
Points négatifs : "This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors."

Points positifs : "The plane departed and arrived as scheduled. Flight attendants weee courteous and responsive."
Points négatifs : "I was cramped in Seat B."

Points positifs : "The crew and entertainment were good."
Points négatifs : "The comfort was not the best, tiny middle seat. He worst part was the delayed. We ended up boarding 3hours late in Dallas for the Paris flight."

Points positifs : "American Airlines Crew, friendly and personable"
Points négatifs : "N/A"

Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Points positifs : "tout le service en général."
Points négatifs : "rien"

Points positifs : "Everything"

Points positifs : "Entertainment"
Points négatifs : "Food Seats so tight"

Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Points positifs : "The flight boarded a little late but arrived on time. Crew was pleasant and efficient. Many good movies to watch on the individual screens."
Points négatifs : "The usual crowding in coach class."

Points positifs : "I appreciated the quality of our seats and amenities as well as the choices for TV."
Points négatifs : "I was unable to enjoy any of this; however, because a 6 year old talked loudly to himself the entire overnight flight while kicking the back of my seat. The crew and his parents said nothing. My boyfriend and I then had to spend our first day in Paris sleeping."

Points positifs : "Nice crew Spacious plane"

Points positifs : "The stewardesses were very polite and helpful"

Points positifs : "The empty sit next to me"
Points négatifs : "The very basic food. Having to argue to get extra water to drink when I got seriously dehidrated The limited choice in movies"

Points positifs : "Direct flight Chicago to Paris."
Points négatifs : "Uncomfortable seating. Almost 2 hrs delay leaving Chicago forced us to miss train connection in Paris. Bad layover times to get back to the States, almost 9 hrs was the only choice available."

Points positifs : "Boarding was quick and organized"
Points négatifs : "No face masks or ear protection made sleep difficult"

Points positifs : "It had 1980 common program and not an in seat outdated"

Points positifs : "Timely, good service."
Points négatifs : "Would have helped to know that IB4158 was also AA44."

Points positifs : "The flights were on time and the staff was very friendly."

Points négatifs : "I paid $20,for the in flight Internet and it didn't work. Neither did my monitor."

Points positifs : "The crew was professional and friendly"
Points négatifs : "No individual movie screen. Entertainment bad for an international flight. I paid for selected seats but did not receive, instead our family was scattered about the plane."

Points positifs : "Les hôtes étaient aimables"
Points négatifs : "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Points négatifs : "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Points négatifs : "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Points positifs : "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Points négatifs : "Pas de TV individuelle. Diner franchement bof."

Points négatifs : "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Points négatifs : "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Points négatifs : "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Points positifs : "I did not have a seat! Waiting for people to give up their seats!"

Points positifs : "The extra legroom in the Classic Package Seats."
Points négatifs : "The snacks where a little on the dull tasteless side."

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points négatifs : "Easy checkin, friendly staff, nice quick flight"

Points positifs : "usb Power"
Points négatifs : "The seat padding needs to be improved."

Points positifs : "Food was great, seat was amazing"
Points négatifs : "Boarding was done by bus and it took too long and it want comfortable"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points négatifs : "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points négatifs : "Everything was good"

Points positifs : "Overall, the flight was good. Seats on the international flight could have been a bit more comfortable. Entertainment was available and satisfying. The meals were good. Crew was nice."

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "Food was good, many options with entertainment"
Points négatifs : "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Points négatifs : "2 hours late, problems with entertainment, bad service at chack-in"

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points négatifs : "Not getting new business configuration"

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points positifs : "All except for service to handicapped."
Points négatifs : "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points négatifs : "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Took a 7.5 hour flight and the entertainment screen was not working for anyone, as the system was broken. Will not be flying with airline ever again."

Points négatifs : "CRew was rude. Food was poor.checked baggage fees exhorbitant"

Points négatifs : "Pas assez de place pour les jambes"

Points négatifs : "Next-day connecting flight after a delayed arrival and involuntary stopover in Porto due to air traffic over LIS. This time around, the flight took off an hour late because of [guess...] air traffic. Well, my dear LIS management, that's how you sink your national carrier."

Points positifs : "The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow."
Points négatifs : "The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad."

Points négatifs : "la nourriture le siège cassé le manque de film en français"

Points positifs : "Nice crew."
Points négatifs : "Entertainment. Small spaces."

Points positifs : "Service, the way the pilot communicated our delay and the food and beverage"

Points positifs : "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

Points positifs : "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"

Points négatifs : "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."

Points positifs : "Seats felt smaller than most international flights"

Points positifs : "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Points négatifs : "No food or entertainment"

Points positifs : "Flight was just crappy all the way. New airplane...seats d ont recline."
Points négatifs : "Same as above"

Points positifs : "No issues, short trip, friendly staff, comfortable ride..."