Trouvez un vol pas cher Alicante - France
Bon à savoir
|octobre||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.|
|août||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 13%.|
Prix moyen aller-retour
|161 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|74 €||ou moins|
Bonne affaire aller simple
|51 €||ou moins|
FAQ - Réserver un vol de Alicante pour la France
Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols Alicante-France ?
Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre Alicante et la France ?
Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre Alicante et la France ?
À quoi correspond l’option KAYAK Mix dans les résultats de vols Alicante-France ?
À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Alicante-France ?
5 meilleures compagnies proposant des vols Alicante - France
Les notes se basent sur les avis des utilisateurs KAYAK
Points négatifs : "El trato de la tripulacion, la renovacion de los aviones"
Points négatifs : "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Points négatifs : "Ok"
Points positifs : "They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth."
Points négatifs : "During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!"
Points positifs : "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Points négatifs : "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."
Points positifs : "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Points négatifs : "I had no complaints - the flight was just what it should have been ie no issues"
Points positifs : "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Points négatifs : "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."
Points positifs : "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Points négatifs : "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."
Points positifs : "Everything"
Points négatifs : "Nothing"
Points négatifs : "Fly on time"
Points négatifs : "Nothing !! Thanks for everything"
Points positifs : "Nothing outstanding comes to mind. TAP Portugal was a million times more hospitable and accommodating."
Points négatifs : "They allowed us to check a bag, without telling us that it definitely would not make it to our next stop on time. Almost all the passengers on our plane had to return the next day to collect our bags, at our own expense. This had happened to the flight before us too. There were no apologies to us"
Points négatifs : "Crew politeness"
Points négatifs : "Politeness of the crew"
Points positifs : "Not much to like."
Points négatifs : "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."
Points positifs : "Very personable"
Points négatifs : "Delay in Madrid -"
Points positifs : "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"
Points positifs : "friendly crew"
Points négatifs : "more leg room"
Points négatifs : "Ibéria offers a terrible service to its customers"
Points négatifs : "Ibéria offers a terrible service to its customers"
Points positifs : "The aircraft comfort"
Points négatifs : "Do the checking before not 15 min before the departure"
Points positifs : "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Points négatifs : "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"
Points positifs : "Spacious plane."
Points positifs : "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Points négatifs : "Send emails reminders to offer web check in."
Points négatifs : "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"
Points positifs : "On time"
Points négatifs : "SEAT was not confortable"
Points positifs : "Al the devices provided"
Points positifs : "Not a lot."
Points négatifs : "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
Points positifs : "Speed of boarding and disembarking. Comfortable seats."
Points négatifs : "Slight delay"
Points positifs : "That IBERIA brought me to where I wanted to be"
Points négatifs : "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"
Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."
Points positifs : "Very good food and beverage. Good entertaiment, but been long trips there should be a little bit more selections of movies and series."
Points négatifs : "For long flights, on bussiness and first should be more chance to have open fresh beverage (Non Alcoholic) and options of snacks."
Points positifs : "Iberia offered the worst ever flight of my life"
Points négatifs : "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"
Points positifs : "The food was nice."
Points négatifs : "There was no water in business class toilets. The staff are not polite."
Points négatifs : "I can’t rate it is it left without us"
Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"
Points positifs : "I found the flight to be about average for an economy flight"
Points négatifs : "I did not like that we had our luggage split in layover had to come Out of airport just to get it"
Points négatifs : "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"
Points positifs : "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."
Points positifs : "Good, quick flight!"
Points négatifs : "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."
Points positifs : "The attention, food and entertainment available on board"
Points positifs : "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Points négatifs : "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."
Points positifs : "fast boarding"
Points négatifs : "food is expensive"
Points positifs : "The business class seat was extremely comfortable."
Points négatifs : "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Points positifs : "The seat space on the emergency area"
Points négatifs : "The dirtiness on the toilet area after long flight ....the system should be automatic to be sanitized"
Points positifs : "Turist class is now low cost class too"
Points négatifs : "Overall a very uncomfortable journey"
Points négatifs : "Bad customer service. Food was stale and I threw up"
Points négatifs : "Iberia lost one of our bags and also broke our stroller"
Points positifs : "All"
Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"
Points positifs : "New plane, great seating."
Points négatifs : "Food should be tastier and boarding should be more efficient and on time."
Points positifs : "Comfort and cleanliness of flight."
Points négatifs : "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."
Points positifs : "Food was great, seat was amazing"
Points négatifs : "Boarding was done by bus and it took too long and it want comfortable"
Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."
Points positifs : "."
Points négatifs : "Pas de retard !!!"
Points négatifs : "Punctuality"
Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."
Points positifs : "The crew was great."
Points négatifs : "My baggage did not get delivered to the final destination, that could have been handled better."
Points négatifs : "Wait time on buses from-to airplane to terminal was long."
Points positifs : "Very friendly crew, nice plane"
Points négatifs : "Very expensive extras like seats and luggage"
Points positifs : "Great crew and good seat with enough space."
Points négatifs : "Overall is fine !!!"
Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."
Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"
Points négatifs : "Départ à l’heure"
Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"
Points négatifs : "Flight was delayed 1 hour"
Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."
Points négatifs : "Not missing our connecting flight because if flight / airport delays."
Points positifs : "It was on time."
Points négatifs : "90 euro per bag!!!! Outrageous. Never again TAP."
Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."
Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."
Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."
Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."
Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."
Points positifs : "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Points négatifs : "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."
Points positifs : "-"
Points négatifs : "-"
Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"
Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"
Points positifs : "All good"
Points négatifs : "Boarding slightly convoluted but ok"
Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."
Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"
Points négatifs : "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."
Points négatifs : "Everything was good"
Points positifs : "Flight went smoothly overall. Decent leg room. Food was good. We left ontime"
Points négatifs : "The temperature control in the cabin was poor. Too warm for my liking and no personal air vents. Also their was a passenger behind me who incessantly kicked at my seat each time I tried to recline."
Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"
Points négatifs : "The flight was with some delay."
Points positifs : "Nothing"
Points négatifs : "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."
Points positifs : "Food was alright"
Points négatifs : "No entertainment, no charging port beyond row 15."
Points positifs : "Everything great"
Points négatifs : "N/A"
Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."
Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"
Points positifs : "Movies"
Points négatifs : "Food"
Points positifs : "All except for service to handicapped."
Points négatifs : "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."
Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."
Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."
Points positifs : "The crew was very king"
Points négatifs : "the seats were very uncomfortable because the backs were not adjustable"
Points négatifs : "Pas assez de place pour les jambes"
Points positifs : "everything:personal, services"
Points négatifs : "The flight was delayed 20 mins"
Points positifs : "Price"
Points négatifs : "The boarding was very slow and to seat to small for me."
Points positifs : "It was a very nice, standard flight. Nothing remarkable good or bad."
Points positifs : "The was not confortable"
Points négatifs : "Having more entertaiment"
Points positifs : "On time"
Points négatifs : "Seats and legroom"
Points négatifs : "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Points négatifs : "Baggage claim was nearly one hour long"
Points négatifs : "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Points négatifs : "Not even water is offered to people"
Points positifs : "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Points positifs : "Quick and convenient"
Points négatifs : "Delays are always an issue"
Points négatifs : "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Points positifs : "They changed the flight schedule and i asked them for refund and i did not get my money back"
Points négatifs : "Delay..."
Points positifs : "Everything was fine"
Points négatifs : "No problems"
Points positifs : "Not full flight"
Points négatifs : "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Points positifs : "We departed on time It was cheap to check a bag"
Points négatifs : "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Points positifs : "The flight was on time."
Points négatifs : "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Points positifs : "The crew were very nice"
Points négatifs : "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Points positifs : "All went well with no interference."
Points négatifs : "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Points négatifs : "Free tea & coffee would be ideal"
Points négatifs : "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Points positifs : "The crew was personable. Flight was on time."
Points négatifs : "Transavia delayed 1:30h the flight."
Points négatifs : "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Points positifs : "Everyone was happy trip went great price aircraft clean crew nice!"
Points positifs : "very nice crew"
Points négatifs : "no pre-checkin on my return flight"
Points positifs : "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Points négatifs : "I liked it all!"
Points positifs : "Cheap ticket"
Points négatifs : "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Points positifs : "great crew and exellent service"
Points positifs : "Cheap. Gets you from one stop to the next."
Points négatifs : "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Points positifs : "Plane comfort was normal to good."
Points négatifs : "Boarding staff at Orly was disgustingly rude."
Points négatifs : "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Points positifs : "That I could finally land in Madrid, actually a quick flight!"
Points négatifs : "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Points négatifs : "1 hour delay."
Points positifs : "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Points négatifs : "Nothing not to like."
Points négatifs : "Nacing."
Points positifs : "Flight was on time"
Points négatifs : "Boarding and disembarking were poor"
Points positifs : "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Points négatifs : "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Points positifs : "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Points négatifs : "See above"
Points positifs : "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Points négatifs : "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
Points négatifs : "Crew were very rude"
Points positifs : "Gets the job done. Quick flight, well managed. Crew members were nice."
Points négatifs : "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Points négatifs : "I did'' that we have to pay for have water to drink !"
Points négatifs : "water is not complimentary"
Points négatifs : "Poor attitude from ground service at the boarding gate"
Points positifs : "Quick boarding comfortable"
Points négatifs : "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Points positifs : "Cheap"
Points négatifs : "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Points positifs : "Video was good, seats were good."
Points négatifs : "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."
Points positifs : "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Points négatifs : "They should have offered the empty seats to the passenger as soon the plane closed to take off."
Points positifs : "Nice crew, flight landed on time"
Points négatifs : "Temperature was very hot and embarking procedure took a while to be completed"
Points positifs : "Très bon personnel de bord, check-in et embarquement très rapides!"
Points positifs : "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Points négatifs : "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."
Points négatifs : "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."
Points positifs : "Nop"
Points négatifs : "Streaming"
Points positifs : "The flight wasn’t bad"
Points négatifs : "The checking, customer service, Air Europa website and food was a disaster."
Points positifs : "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
Points négatifs : "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."
Points négatifs : "Flight was delayed"
Points positifs : "Timing parfait"
Points négatifs : "Une collation offerte"
Points négatifs : "Luggage not included. Charged at an excessive 120 USD rate !"
Points négatifs : "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."
Points positifs : "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"
Points négatifs : "The food it wasnt good"
Points négatifs : "At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane."
Points négatifs : "Boarding took 3 hours"
Points positifs : "Comfortable seats from the good old days on board B 737"
Points positifs : "Yes de crew was amazing."
Points négatifs : "The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you."
Points positifs : "Vuelo directo"
Points négatifs : "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"
Points positifs : "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Points positifs : "Was not full"
Points négatifs : "Out dated plane. Poor boarding process, bad service horrible food"
Points positifs : "Boarded late but arrived early. Nice easy flight."
Points positifs : "Efficiency"
Points négatifs : "All ok"
Points négatifs : "This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices"
Points positifs : "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Points négatifs : "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."
Points positifs : "Everything was great!"
Points négatifs : "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"
Points négatifs : "The second serving of food -both inbound & outbound flight- was terrible. White bread sandwuch with one slice of ham and one slice of really cheap cheese."
Points positifs : "The plane was clean and spacious."
Points négatifs : "Although a short flight, there were no complimentary food or drink options."
Points positifs : "Cartoons on tv (for kids)"
Points négatifs : "the plane is too tight"
Points positifs : "People and new plane"
Points négatifs : "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."
Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"
Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"
Points positifs : "On time"
Points négatifs : "I was ticketed on AirFrance/Delta, but I guess they are a part of Skyteam and the plane was Air Europa Old decrepit aircraft, that had years of accumulated dirt between seats and such No personal TV screens Food was as bad as it gets for the snack, though the main meal was as they all are except more frugal. Headphones were available for 3 euros- never had that occur on an international flight. I will always ask if my ticket includes Air Europa as an operator and avoid them if that is the case"
Points positifs : "Fine plane, took off on time from Malaga and got to Paris ahead of schedule!! Staff kind and courteous overall a pleasant experience"
Points négatifs : "Had to pay for food!"
Points négatifs : "I booked a flight from Lisbon to JFK with a stopover in Madrid. Instead of going to JFK, my flight landed in Boston. There was no AirEuropa representative in Boston. The state police told all of the passengers that we were considered stranded and that we had to figure it out ourselves and then seek reimbursement from AirEuropa. I had to take a greyhound bus in the middle of the night to get to NYC. It's as terrible as it sounds. I am filing a complaint with AirEuropa"
Points positifs : "Ahead of schedule out and inbound."
Points négatifs : "Paid for wifi didn't work for me."
Points négatifs : "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."
Points positifs : "Nothing"
Points négatifs : "Not only did we board an hour late but we were basically held hostage for over 3 hours inside the airplane due to navigation difficulties. We were in the middle of the ramp and little information was given. Needless to say I missed my connecting flight. A total nightmare."
Points positifs : "All good"
Points négatifs : "The plane had no entertainment inflight"
Points positifs : "Imagine that I lost my flight and I had to rebook another flight that departed from Milan - Copenhagen and from Copenhagen - Miami... I paid $1,200 to get this flight... plus I lost my flight that they didn't want me to board in... plus imagine, the €150 for my luggage that they dropped it for me by the baggage claim in Malpensa airport, after I was rejected to board the aircraft... Believe me that I am not much concern about the loss of money that happened to me in this situation, as I am more concern about IS BEING AN ARABIC MUSLIM PERSON, was the reason to lose my flight??? Really guys??? Why really??? I am not a terrorist... I love everyone and I expect people to respect me for who I am, not for where I am coming from..to keep repeating same word ( Arabo Arabo ) ???..... I just need fair judgemental... I've been flying with Air Europa many times and love the company but now I will remain in shock the rest of my life with this experience, to be discriminated in that level from different representatives of this company in Malpensa, Milan... I felt that I need to speak and seek fair judgemental... may I really get an answer?? My name is Abdelrahman Morsy Flight# UX 1066 Confirmation# 073-807-352 Departure: Malpensa (MXP) Arrival: Barajas (MAD) Time: Thu Oct 26 2017 10:45 am CEST - Thu Oct 26 2017 1:05 pm CEST I will remain waiting for fair answer.... and if I am bad person as the lady called me, I will walk away with respect... Thank you.. Abdelrahman Morsy. An Arabic, Egyptian and Muslim HUMAN who loves everyone.. and will never hate anyone.. No To Racism...."
Points négatifs : "Delayed for full day today n Madrid did not get put on the next flight but flights that were much later:("
Points négatifs : "Very unorganised"
Points négatifs : "No complaints besides the seat cushions are so old they are hard as rocks now. No more padding in them."
Points positifs : "Le premier vol"
Points négatifs : "Le deuxième vol"
Points négatifs : "Sat sweltering on tarmac with doors open. All passengers sweating"
Points négatifs : "Delayed, both ways"
Points positifs : "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Points négatifs : "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"
Points négatifs : "Food was ok"
Points positifs : "Respect des horaires"
Points négatifs : "Politique des bagages et leur coût !"
Points positifs : "Rapide"
Points négatifs : "Avion non nettoyé"
Points positifs : "Excellent en tout merci de votre recommandation"
Points positifs : "The crew did a fanstastic job!"
Points négatifs : "The seats werent the best and my seat didnt have a window."
Points positifs : "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Points négatifs : "Going anywhere but Catania"
Points négatifs : "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Points positifs : "Perfect!"
Points négatifs : "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"
Points négatifs : "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"
Points négatifs : "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."
Points positifs : "Simplicity and welcome with a smile"
Points négatifs : "The departure gate was far"
Points négatifs : "The return flight was very turbulent, but mostly close to take off and landing."
Points positifs : "RAS"
Points négatifs : "La "confiscation" avant la montée à bord de mon bagage à main afin de le mettre en soute. D'autres personnes avaient plein de sacs en plastique et elles ont pu monter à bord avec. J'en conclus que les sacs en plastique sont prioritaires sur les valises normales en tant que bagage à main!"
Points négatifs : "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Points négatifs : "Prélèvement de 1O EUROS sur mon compte en passant par vos services. Je n'ai pas eu connaissance de cette information . Nourriture très moyenne, voire médiocre."
Points positifs : "Tout est bien indiqué, on est pas perdu dans l'aéroport."
Points négatifs : "Un peu d'attente pour l'embrquement. Retard à l'allé mais pas dramatique. La nourriture est chère mais cest comme ca dans les aéroports. Le verre d'eau n'est pas gratuit dans l'avion? Il n'est pas proposé en tout cas"
Points positifs : "Accueil, le pilotage à été très bon, le voll dans sa globalité"
Points négatifs : "Les boissons sont payantes au vue du coût du billet de vol"
Points positifs : "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Points négatifs : "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Points positifs : "Organization in boarding the plane"
Points négatifs : "When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours"
Points négatifs : "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."
Points négatifs : "Will never fly them again"
Points négatifs : "3 h de retard peu d'informations"
Points négatifs : "Worst airline I've ever experienced, avoid at all costs"
Points négatifs : "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"
Points positifs : "We got there"
Points négatifs : "About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines"
Points positifs : "Ponctualité et services de cabine"
Points négatifs : "La dimension non standard du bagage de cabine comparée aux autres compagnies aériennes"
Points positifs : "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Points négatifs : "En plus de cela , nous avons repris le même vol à Toulouse ( aéroport le plus proche ) : vol retardé et avons dû payer un supplément de 30€ car l enregistrement par le site n a pas fonctionné"
Points négatifs : "Les surcoûts non annoncés (30 euros pour éditer un billet à l'aéroport !). Le retard et l'absence de prise en charge à l'arrivée (plus de bus / train vers Strasbourg), nécessité de prendre un taxi à 40 euros au lieu d'un ticket de bus à 2 euros..."
Points positifs : "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Points négatifs : "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Points positifs : "La rapidité"
Points négatifs : "Rien"
Points positifs : "Le professionnalisme de l'équipe"
Points négatifs : "Rien le ✈ vol était très court"
Points positifs : "Pouvoir embarquer depuis une vraie aérogare (pas le MP2) La durée du vol (1h) Le personnel navigant"
Points négatifs : "Retard de 30mn au décollage, à l'aller comme au retour Devoir utiliser les bus pour accéder aux avions Le confort des sièges L'espace disponible aux jambes"
Points positifs : "La musique au décollage et à l'atterrissage est plaisant Personnel agréable"
Points négatifs : "Pris excessif sur le bagage en soute Au décollage, Trop d'attente à l'extérieur de l'avion Repas mal organisé ( trop de manquant), cher et pas très bon"
Points positifs : "La gentillesse du personnel de bord, leur accessibilité et leur bonne humeur"
Points négatifs : "Le billet pris était un cadeau pour ma mère mais par erreur j'ai indiqué mon prénom au lieu de celui de ma mère. Le standard téléphonique n'a rien voulu savoir et nous a demandé 790 euros pour pouvoir changer le prénom sur le billet. Évidemment les prix volotea sont attractifs mais au moindre problème, des sommes exhorbitantes sont demandées. Résultat: ma mère a pris la voiture mais nous avons perdu 200 euros."
Points positifs : "Départ à l'heure arrivé en avance. Le confort correspond a ce qu'on est en droit d'attendre pour le prix payé"
Points positifs : "The friendly flight attendants."
Points négatifs : "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Points négatifs : "la navette de la gare St Jean à l'aéroport"
Points négatifs : "Paiement de 30 euros pour imprimer un papier de 20cm*10cm : c'est tout simplement du vol organisé."
Points positifs : "Staff was friendly"
Points négatifs : "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"
Points négatifs : "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Points positifs : "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."
Points positifs : "Personnel poli et avion silencieux"
Points négatifs : "Frais excedentaire de volotea"
Points positifs : "Aéroport facile d'accès. Temps de vol respecté."
Points positifs : "Personnel were helpful, polite and spoke English as well as many other languages."
Points négatifs : "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Points positifs : "Good short flight"
Points négatifs : "Short flight, no food or entertainment"
Points positifs : "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."
Points négatifs : "There was no airline or flight by his name ."
Points négatifs : "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Points positifs : "Nothing"
Points négatifs : "The Volotea website was very poorly run and thus, we accidentally booked the flight on the wrong date, due to the way the calendar was loaded on the site. We entered the correct date, but somehow we still received flights for 5 days after the date we needed. We tried to change them at the airport, and after being sent to 2 different ticket counters, we ended up paying an additional $420 to get the flights we needed. Therefore, each flight from Athens to Mykonos was over $400 each. It was ridiculous and I will NEVER fly this airline again."