Trouvez un vol pas cher Asie - Marseille

Trouvez un vol pas cher Asie - Marseille

Aller-retour
Économique
Washington DC (WAS)
Marseille
lun. 25/1
lun. 1/2
N'importe quand
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Bon à savoir

Basse saison

juin Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 6%.

Haute saison

janvier Période la plus populaire pour voyager, avec une hausse moyenne des prix de 13%.

Prix moyen aller-retour

800 € (prix moyen sur les 2 dernières semaines)

Bonne affaire aller-retour

653 € ou moins

Bonne affaire aller simple

299 € ou moins

FAQ - Réserver un vol d' l' Asie pour Marseille

Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre l' Asie et Marseille ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre l' Asie et Marseille ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Asie-Marseille ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Asie-Marseille ?

5 meilleures compagnies proposant des vols Asie - Marseille

Les notes se basent sur les avis des utilisateurs KAYAK

8,6
ANA
Note générale basée sur 4 638 avis
8,8
Embarquement
8,5
Confort
9,0
Équipage
8,4
Divertissement
8,3
Repas
Avis sur la compagnie

Points positifs : "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Points négatifs : "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"

Points positifs : "Avion vétuste et service minimum, pas même un verre d'eau !"
Points négatifs : "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"

Points positifs : "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Points négatifs : "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"

Points positifs : "Ana est loin devant Air France"

Points positifs : "La compagnie est géniale! Rien à dire!"

Points négatifs : "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."

Points positifs : "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."

Points positifs : "Comfortable. Excellent service."

Points positifs : "Friendly flight attendants, clean toilets"
Points négatifs : "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"

Points positifs : "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Points négatifs : "The food. Though it's Halal but very poor quality you should have to improve it."

Points positifs : "Generally the fligt was wonderful."
Points négatifs : "Of course I had a correct USB cable for i ad, I can not chage it."

Points positifs : "Ample legroom and there is a good selection of food."
Points négatifs : "Was on overnight transit and I was surprised to find out that the airport closes at 11pm and there was no transit lounge inside the airport. It was too late to book for a hotel outside the airport so had to stay at the meeting point area with other passengers."

Points négatifs : "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"

Points positifs : "Service"
Points négatifs : "Ordered Fruit Meal. It did not have a variety."

Points négatifs : "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."

Points positifs : "The ANA stuff at Chicago airport is nice and helpful"
Points négatifs : "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"

Points positifs : "Friendly and accommodating crew"

Points négatifs : "No snaks"

Points négatifs : "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"

Points positifs : "The room and comfort in the larger planes and the crew is always outstanding on ANA."
Points négatifs : "More movie selection....... many are Asian movies which are of poor quality. More food selections. I really don't care for most Asian dishes and I starve on these flights."

Points positifs : "The service was good. The seats were comfortable."
Points négatifs : "I missed the Thai crew. The crew was from Japan. No complaints about them."

Points positifs : "The food on board was great! Crew members were friendly!"

Points positifs : "I like the food, service, and punctuality."
Points négatifs : "Nothing I do not like"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Points négatifs : "Sleeping upright is really difficult, but then I knew that."

Points positifs : "Food and movies options."
Points négatifs : "Not enough help to put my carry on on the overhead luggage storage."

Points négatifs : "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"

Points positifs : "Service and food"
Points négatifs : "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."

Points positifs : "Polite attendants"
Points négatifs : "small leg room......"

Points positifs : "Service was nice way more room than American Delta or United for economy"
Points négatifs : "None"

Points positifs : "Love the staff, helpful and polite!"

Points positifs : "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."

Points négatifs : "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."

Points positifs : "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

Points positifs : "Great service, excellent and curteous. Clean cabin"
Points négatifs : "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"

Points négatifs : "Delayed flight an hour and a half"

Points positifs : "Nice crew, clean lavatory"
Points négatifs : "Had a chance to select seats only for return flight Seats were too narrow"

Points négatifs : "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."

Points positifs : "on time, great service on flight"

Points positifs : "Good staff, good service, good entertainment"
Points négatifs : "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."

Points négatifs : "Could not fall asleep as the chair would not recline enough"

Points positifs : "As long as I didn't fly on united"

Points positifs : "Flight was great."
Points négatifs : "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."

Points positifs : "Great service, accommodating staff. Seats were comfortable."

Points négatifs : "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."

Points positifs : "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Points négatifs : "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."

Points positifs : "Staff polite ,speedy"
Points négatifs : "Had to get down to ground floor, walk outside, take a packed bus, wait on Tarmac while Korean air took off, waited some more to be safe, then climbed the stairs to a 787. The seats in economic are very uncomfortable, tortuous for seven hrs."

Points positifs : "The padding seems inadequate especially for medium and long hauls. It hurts sitting in the seats after 2 hours into the fight."

Points positifs : "The crew was friendly and the plane on time."
Points négatifs : "I'm 6'6 tall and there wasn't enough room for my legs."

Points positifs : "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Points négatifs : "Better service from the crews."

Points positifs : "The crew was excellent."
Points négatifs : "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."

Points positifs : "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Points négatifs : "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."

Points positifs : "New aircraft"
Points négatifs : "The willingness to provide a better quality service by the entire cabin crew and improved food quality."

Points positifs : "Overall, the staff was amazing, so as the food and cleanliness"
Points négatifs : "The space between the seats in economic seat"

Points positifs : "Nothing special."
Points négatifs : "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Points négatifs : "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."

Points négatifs : "Terrible"

Points négatifs : "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"

Points positifs : "Tellement mieux que les compagnies européennes"

Points négatifs : "Change the food menu, boring with the same menu"

Points négatifs : "For better leg room in business class go for the bulkhead seats"

Points positifs : "Friendly crew and spacious."
Points négatifs : "Food could be better"

Points positifs : "This was the most comfortable business class mid haul flight I've ever taken."
Points négatifs : "Absolutely nothing went wrong."

Points négatifs : "Very cramped. Worst leg of the journey"

Points positifs : "Premium economy was great."

Points positifs : "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Points négatifs : "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"

Points négatifs : "Very tight space"

Points positifs : "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Points positifs : "Seats are big as old plane"
Points négatifs : "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Points positifs : "Food was pretty good. Loved the Weiss ice cream bars"
Points négatifs : "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."

Points positifs : "Nothing."
Points négatifs : "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Points positifs : "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Points négatifs : "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Points négatifs : "Little or no room in Economy"

Points positifs : "great crew service. my first time flying with singapore airlines. they delivered!"

Points négatifs : "Na"

Points négatifs : "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Points positifs : "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"

Points positifs : "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."

Points positifs : "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Points négatifs : "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Points positifs : "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Points négatifs : "Nothing"

Points positifs : "Helpful crew. Full food service!"

Points négatifs : "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."

Points positifs : "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."

Points positifs : "Crew was great. Food not bad for airline food . It was clean."

Points positifs : "All went great"
Points négatifs : "I liked all - end to end excellent service"

Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Points positifs : "Food, movies, support, were all wonderful."

Points positifs : "Main Entree hot"
Points négatifs : "Cold bread; dessert similar sweetened gak"

Points positifs : "Everything.."

Points positifs : "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Points négatifs : "Seats are tight and hard"

Points positifs : "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."

Points positifs : "Overall very good."
Points négatifs : "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Points positifs : "Courteous, Professional Crew. Amazing Service."

Points positifs : "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Points négatifs : "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."

Points positifs : "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Points positifs : "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Points négatifs : "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"

Points positifs : "The service"
Points négatifs : "The quality of the red wine"

Points positifs : "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Points négatifs : "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"

Points positifs : "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Points négatifs : "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Points positifs : "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Points positifs : "Crew was amazing. Good movie selection. Pretty comfortable."
Points négatifs : "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Points négatifs : "La ponctualité"

Points positifs : "Everything"
Points négatifs : "Checking, boarding, flighting"

Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Points négatifs : "Very good!"

Points négatifs : "Very nice company!"

Points positifs : "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Points négatifs : "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"

Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."

Points positifs : "Gentillesse du personnel"

Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."

Points positifs : "Équipage très sympathique vol rapide"

Points positifs : "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Points négatifs : "Nothing"

Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Points négatifs : "Same reason as above."

Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Points négatifs : "Pas de chocolat Oups"

Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Points négatifs : "they cancelled letting me fly"

Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Points négatifs : "Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight"

Points positifs : "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."

Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Points positifs : "Great airline overall!"
Points négatifs : "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."

Points positifs : "Ricaro seats often broken and backs don’t stay in the upright position."
Points négatifs : "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Points positifs : "We did not get on any flight to NY!!!!"

Points positifs : "The crew was very attentive and friendly. For the price the seats where comfortable."

Points positifs : "Everything"
Points négatifs : "That it wasn’t a flight to Denver"

Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"

Points positifs : "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Points négatifs : "Have no complaints."

Points positifs : "on time, quiet, nice screen, fast luggage delivery"
Points négatifs : "no foot step available at the seat, uncomfortable for small people who’s heels can’t reach the floor"

Points négatifs : "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."

Points positifs : "Professionalism of the crew"
Points négatifs : "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Points positifs : "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Points négatifs : "None"

Points négatifs : "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Points positifs : "Everything except the seats."

Points positifs : "The new plane with private screens"

Points positifs : "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Points négatifs : "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."

Points positifs : "flight left on time as schedule and the flight staff was absolutely courteous."

Points négatifs : "Need better food"

Points positifs : "Good cleaning impressions."
Points négatifs : "The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid."

Points positifs : "Na"
Points négatifs : "Na"

Points positifs : "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Points négatifs : "Not getting hit twice by the crew serving food and at least an apology."

Points positifs : "Short flight"
Points négatifs : "Being on time"

Points positifs : "The flight and crew were excellent. Turkish Airlines business is always good."
Points négatifs : "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Points positifs : "Excellent crew"
Points négatifs : "Flight delayed and no reason Food very bad"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "appetizers excellent"
Points négatifs : "steak was overdone."

Points positifs : "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Points positifs : "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
Points négatifs : "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"

Points positifs : "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Points négatifs : "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "We liked the ability to watch movies and television programs to pass the time."
Points négatifs : "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points négatifs : "The seats are very tight and small, caused me a very terrible knee pain. I will never ever use and suggest Turkish airlines for long distance flights. And I also they don't care about fragile items which is very inconvenience."

Points positifs : "Courteous flight attendants, simple check-in, good service."
Points négatifs : "I wish the flight attendant brought more water from time to time, as the flight was long."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points négatifs : "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."

Points positifs : "The food was such a treat! Fresh and delicious. Bathrooms very clean for such a large flight"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "Best service"

Points positifs : "nothing"
Points négatifs : "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "love the wine/food for, the long haul flights and a good selection of entertainment!"
Points négatifs : "still dont get why plane seats can't br designed to be mildly comfortable."

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points positifs : "The landing takeoff was very smooth."
Points négatifs : "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points négatifs : "The flight was cancelled and I still didnt receice my refund."

Points positifs : "In flight service and food was excellent."
Points négatifs : "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Points négatifs : "Repas"

Points négatifs : "See volume issue from earlier."

Points positifs : "Great crew and food"
Points négatifs : "Seat comfort/space"

Points négatifs : "No entertainment at all"

Points positifs : "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Points négatifs : "No wifi at Istanbul airport."

Points positifs : "It was great. I told everyone about it."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "Just excellent, everything up the standards."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Food"
Points négatifs : "There was loud, annoying static over the intercom off and on."

Points négatifs : "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."

Points positifs : "The crew was friendly"
Points négatifs : "Maybe not have my luggage lost and get rebooked to a later flight for no reason"

Points positifs : "Crew was professional. Food service good."
Points négatifs : "Leg room. US domestic flights have more legroom than this transcontinental flight. Seats recline into your face, knees bump seat in front of you and some kind of equipment box took the space In front of me for my leg. I had to use the leg room of the passenger next to me to put my foot down."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Airbus airplane with four seats in the center for our family, good movie selection."
Points négatifs : "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Seat comfort"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "Literally one of the worst check in experiences I have ever had traveling"
Points négatifs : "The person checking me in could have given me a few minutes to help me understand the flight delay"

Points négatifs : "Good food, on time and semi comfortable seats"

Points négatifs : "Highly recommended for efficiency"

Points positifs : "Not much"
Points négatifs : "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "The flight was 3 hours late"

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Points positifs : "The flight was very pleasant. The flight attendants were also very nice."

Points négatifs : "Flight got cancelled."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Stuttgart to Frankfurt was good.. ."
Points négatifs : "None"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Points négatifs : "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Points positifs : "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Points négatifs : "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Points positifs : "Great crew!"
Points négatifs : "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."

Points positifs : "There was an empty seat next to me. Sat near the back & it was still a pleasant flight with sufficient room in my seat. Served food & drinks with no charge."
Points négatifs : "I will fly Lufthansa every chance I get."

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