Trouvez un vol pas cher Asie - France

Points négatifs : "Didn’t even take off!"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Nothing to like on that flight."
Points négatifs : "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "The attendants were great."
Points négatifs : "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Flight was on time, touch down smooth"
Points négatifs : "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Points positifs : "Awesome leg room in economy. Helpful staff."
Points négatifs : "Main courses weren’t all the great."

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points négatifs : "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Points positifs : "The airplane and clean"
Points négatifs : "The seats destination between them very small"

Points positifs : "Everything ,good service ,friendly crew affordable rates"
Points négatifs : "Nothing"

Points positifs : "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Points négatifs : "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points positifs : "New plane and Q suite was excellent"
Points négatifs : "The AVML selection could be better"

Points positifs : "The service was excellent & food satisfying."
Points négatifs : "The liquor variety could be better."

Points positifs : "Same as earlier flight"
Points négatifs : "Nothing"

Points positifs : "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Points positifs : "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Points positifs : "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Points négatifs : "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Points négatifs : "Peu de nouveaux films"

Points positifs : "had a whole row to myself and the food was very good"

Points négatifs : "Movies are always the same"

Points positifs : "Just that the food is quite small but the variety is OK."

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "comfortable seats good service"
Points négatifs : "nothing"

Points positifs : "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Points négatifs : "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Points négatifs : "Bad app don’t trust"

Points positifs : "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Points négatifs : "Plane wasnt clean enough specially toilet."

Points positifs : "Food was good. Quick response to call"
Points négatifs : "Toilet wasnt clean enough. Not offered water regularly"

Points positifs : "Good service, clean aircraft, friendly crew"
Points négatifs : "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Points négatifs : "- Leg Space is challenge"

Points négatifs : "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Points négatifs : "As above"

Points positifs : "Overall services"
Points négatifs : "Checking in was very lengthy and boring. More check in counters could ease the situation."

Points positifs : "Overall services"
Points négatifs : "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "Good service but need to improve food quality and quantity."

Points négatifs : "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Points positifs : "Everything except food"
Points négatifs : "Food"

Points positifs : "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Points positifs : "Great crew & good complimentary food"
Points négatifs : "More seat pitch"

Points négatifs : "My luggage is lost"

Points positifs : "Great service in 1st class"
Points négatifs : "All good"

Points positifs : "The crew was so friendly"
Points négatifs : "Everything is so smooth in my flight!"

Points positifs : "comfortable seating, friendly helpful crew, good food"
Points négatifs : "sometimes too cold sometimes too warm"

Points négatifs : "horrible dry croissant for breakfast"

Points positifs : "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Points positifs : "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Points négatifs : "Maybe just change the quiche. Very dry"

Points positifs : "Crew was excellent. Seats were uncomfortable"

Points positifs : "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Points négatifs : "Bread of sandwich was dry."

Points négatifs : "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Points positifs : "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Points positifs : "It was a lovely easy flight, always lovely flying star alliance."
Points négatifs : "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Points positifs : "Leg room always an issue. Crew really great."
Points négatifs : "Gluten free option"

Points positifs : "Crew was great"
Points négatifs : "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Points positifs : "Friendly crew"
Points négatifs : "Very good overall"

Points positifs : "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Points positifs : "Everything was perfect."

Points négatifs : "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."

Points négatifs : "45mn late"

Points positifs : "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Points négatifs : "All good!"

Points positifs : "Punctual modern aircraft."
Points négatifs : "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Points positifs : "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Points négatifs : "A slight delay"

Points négatifs : "Having no entertainment in the flight"

Points positifs : "Again boarding was smooth"
Points négatifs : "The seats were terrible"

Points positifs : "Very kind crew. Great food. Nice leg room even for economy."
Points négatifs : "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."

Points négatifs : "It was so hot on the (delayed) flight"

Points positifs : "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Points négatifs : "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Points positifs : "Everything"

Points positifs : "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Points positifs : "Swiss Lounge, food excellent."
Points négatifs : "everything was very good"

Points négatifs : "It was delayed"

Points négatifs : "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Points positifs : "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Points négatifs : "Nothing, everything was superb"

Points positifs : "All very comfortable"
Points négatifs : "It was delayed"

Points positifs : "Nice Aircraft, nice crew"

Points positifs : "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Points positifs : "Friendly Crew , modern and spacious aircraft B777"

Points positifs : "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Points négatifs : "Nothing, really!"

Points positifs : "Took care of every need with a smile and class"
Points négatifs : "Seats uncomfortable"

Points positifs : "The length of the flight"
Points négatifs : "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Points positifs : "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Points négatifs : "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Points positifs : "Good flight"

Points positifs : "Absolutely amazing transatlantic flight with Swiss as always"

Points positifs : "choice of movies were very bad"

Points négatifs : "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Points positifs : "Nice staff, very friendly"
Points négatifs : "Paying for WiFi, could use more comfortable seating"

Points positifs : "Courteous Staff Excellent Service and enough concern for the guests."

Points positifs : "Everything was as accommodating as possible."

Points négatifs : "We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional."

Points négatifs : "The crew should be more kind."

Points négatifs : "Love it"

Points positifs : "The crew was nice and friendly, food was ok"
Points négatifs : "Food should request order by the crew, rather then trolly push like an old style"

Points négatifs : "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Points positifs : "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
Points négatifs : "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"

Points positifs : "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Points négatifs : "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Points positifs : "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Points négatifs : "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"

Points positifs : "They serve Baileys. I had a treble and then slept for 8 hours."
Points négatifs : "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"

Points négatifs : "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Points négatifs : "all except the seat - always delayed"

Points négatifs : "flight delayed as always"

Points négatifs : "flight delayed as always"

Points négatifs : "short hall business class not comfortable - flight delayed as usual"

Points négatifs : "flight delayed as usual"

Points négatifs : "short haul business class seat very uncomfortablev- flight delayed as usul"

Points négatifs : "delayed as usual"

Points négatifs : "1h30 delayed as usual"

Points positifs : "Crew was amazing and diligent !"
Points négatifs : "Food could have been better with some more options available onboard!"

Points négatifs : "90 minutes delayed"

Points positifs : "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Points négatifs : "No complaints"

Points positifs : "Delayed. Late notification of delay. No text notification of delay."

Points positifs : "same as previous answer"
Points négatifs : "same as previous answer"

Points positifs : "Friendly staff and very accomodating"
Points négatifs : "Did not enjoy the food choice, tv needed repairs"

Points négatifs : "I didn’t have a pillow."

Points positifs : "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"

Points positifs : "Seat uncomfortable even though there was plenty of leg room"

Points positifs : "A perfect landing/touchdown into Auckland. Great pilot"
Points négatifs : "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Points positifs : "comfortable seats with good leg room"
Points négatifs : "Cabin crew did not offer much service. No coffee, tea or water offered."

Points positifs : "Boarding was swift"
Points négatifs : "Crew was indifferent and cold in their service. Food was mediocre."

Points positifs : "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Points négatifs : "Peu de film en français"

Points positifs : "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."

Points négatifs : "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

Points positifs : "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Points négatifs : "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."

Points positifs : "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."

Points négatifs : "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."

Points négatifs : "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."

Points positifs : "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Points négatifs : "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Points positifs : "Le service, la nourriture, la rapidité. Tout bien été"
Points négatifs : "Rien"

Points positifs : "There is actually meal between hkg and TPE. This is new."
Points négatifs : "The cabin is just too warm."

Points positifs : "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Points négatifs : "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."

Points positifs : "Good crew"
Points négatifs : "Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK"

Points positifs : "Friendly, good food with snacks, incident free. Thanks"

Points positifs : "Like a little private apartment, glorious."
Points négatifs : "No wifi, limited mivies"

Points positifs : "Seated 19K in business class on the 777 from Manchester. Crew was fantastic and responded quickly and enthusiastically. Breakfast muesli was really good"
Points négatifs : "Food could be better. Lamp rump steak cooked well but potato on the side not washed properly. Breakfast option not appetizing"

Points négatifs : "when can CX remove those terrible sliding seats?"

Points positifs : "Food was nice"
Points négatifs : "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."

Points positifs : "Good collection of entertainment options"
Points négatifs : "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."

Points positifs : "Delayed"

Points négatifs : "Boarding gate far end of airport"

Points positifs : "Staff is the best, very accommodating."
Points négatifs : "It was an old plane so not much comfort in business class"

Points positifs : "The flight and crew were excellent. Turkish Airlines business is always good."
Points négatifs : "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Points positifs : "Flight arrived on time."
Points négatifs : "Boarding was unnecessarily chaotic."

Points positifs : "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Points négatifs : "Foot rest in economy, gluten free meal is poor (except bread)."

Points positifs : "Great crew, confortable seats, free complimentary internet service"
Points négatifs : "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Points négatifs : "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Points positifs : "Food and plane"
Points négatifs : "IST transit"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Everything went well"

Points positifs : "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Points négatifs : "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "I love the food and the movies"

Points positifs : "Leg room was OK"
Points négatifs : "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Points positifs : "Food and service in business class were splendid."
Points négatifs : "Absolutely nothing!"

Points positifs : "All."
Points négatifs : "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Points positifs : "The service"
Points négatifs : "No entertainment. Late boarding."

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "Full meal and entertainment system even for a shorthaul flight."
Points négatifs : "Tight leg room"

Points positifs : "Good crew. Clean"
Points négatifs : "A little late"

Points positifs : "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Points positifs : "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Points négatifs : "Business class gets only one small lavatory."

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "Food and crew amazing..I guess Turkish airline going to be best"

Points positifs : "On time, friendly, good food"

Points positifs : "Professional nice food"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "Istanbul Airport has good facilities and F&B options"
Points négatifs : "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Points positifs : "I liked the food."
Points négatifs : "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Points négatifs : "La cuisine est vraiment horrible"

Points positifs : "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Points négatifs : "No inflight entertainment even for business class passengers."

Points négatifs : "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Nothing Really Nothing"
Points négatifs : "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Points positifs : "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points négatifs : "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Points négatifs : "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Points négatifs : "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Points positifs : "No complaints about the plane, staff etc and its probably no worse than any other airline"
Points négatifs : "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Points négatifs : "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Points négatifs : "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Points positifs : "Food"
Points négatifs : "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points négatifs : "I could not use my ticket I was trying to extension date but customer services terrible"

Points positifs : "Generally better than other European airlines particularly BA and better priced"
Points négatifs : "Work to do on consistency with crew"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Very friendly and helpful"
Points négatifs : "Boarding could be better organized"

Points négatifs : "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Points positifs : "Confort"
Points négatifs : "The crew and the food, specially the food."

Points positifs : "Crew"
Points négatifs : "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Points positifs : "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Points négatifs : "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Points négatifs : "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"

Points positifs : "The crew on-board was nicer this time"
Points négatifs : "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Points positifs : "The crew was very professional in their manner and went the extra mile to make sure the passengers were happy and comfortable. Wine was free and they offered a Baileys with coffee service that was a nice touch."
Points négatifs : "Food was so so. I have had better airplane food. Boarding was not grouped by zones, so was a bit slower than usual."

Points positifs : "Everything was great"
Points négatifs : "I’d honestly pay more for childless flights"

Points positifs : "Comfortable seats"
Points négatifs : "Meals and entertainment"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Improving customer service during delay but overall good"

Points négatifs : "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Points positifs : "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Points négatifs : "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points négatifs : "Flight late"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Crew and food were nice."
Points négatifs : "The flight was delayed for 60 minutes"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Staff was great."
Points négatifs : "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Crew were professional and friendly"
Points négatifs : "Small seats"

Points négatifs : "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Points négatifs : "Le retard"