Trouvez un vol pas cher Vietnam - France

Points négatifs : "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"

Points positifs : "I like ailes center seat it's easy to get in or out."
Points négatifs : "Should have the option for reserved the seat not only priority travelers ."

Points négatifs : "They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight."

Points positifs : "Good food. Good communication."
Points négatifs : "More water."

Points positifs : "Everything. Will definitely chose them again."

Points positifs : "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Points négatifs : "Everything was good"

Points positifs : "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Points négatifs : "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."

Points positifs : "Avion neuf CS300 de Bombardier bien aménagé."

Points négatifs : "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."

Points positifs : "Flight attendants are pretty and nice."
Points négatifs : "Nothing"

Points positifs : "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"

Points positifs : "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

Points positifs : "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."

Points positifs : "Very helpful crew. Good leg room"
Points négatifs : "Entertainment system did not work, so I was moved to another seat."

Points positifs : "Crew attended to my needs seriously and in a timely fashion."

Points positifs : "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."

Points positifs : "good service"
Points négatifs : "need variety of food"

Points positifs : "Food, drinks, snacks, comfort level."
Points négatifs : "Selection of movies is really bad."

Points positifs : "The flgth was grate and comfortable. Will fly with Korean again."
Points négatifs : "I could not hear an anounment very well. It was pumbpy."

Points positifs : "The staff"
Points négatifs : "Business would be better"

Points positifs : "The staff was friendly and helpful"
Points négatifs : "There wasnt anything that i didnt like"

Points positifs : "I enjoy flying Korean Air. I get great deals with great service and accommodation."
Points négatifs : "It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours."

Points positifs : "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."

Points positifs : "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Points négatifs : "Nothing! I wish I won't see things not to like in my future flights with them."

Points négatifs : "The seat is small"

Points positifs : "extra leg room was great"

Points négatifs : "It was very hot journey, as the air conditioner seemed not working properly. Hope this should be improved in future flight."

Points positifs : "food selection & crew courtesy"

Points positifs : "I enjoyed the service and the touch screen TV."
Points négatifs : "I didn't enjoy how cramped the seats are."

Points négatifs : "une heure de retard parce que la porte choisie n 'etait pas disponible"

Points positifs : "Polite and courteous crew. Good movies on the flight back."
Points négatifs : "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."

Points positifs : "I was very pleased with the service and the level of comfort."
Points négatifs : "Excellent service and constant food/beverages."

Points négatifs : "Uncomfortable seats"

Points positifs : "Plane left on time"
Points négatifs : "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."

Points positifs : "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Points négatifs : "Would love more Movie and TV options"

Points positifs : "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."

Points négatifs : "Lights in cabin too bright while serving meals. Could turn it down a notch"

Points positifs : "Friendly staff and good good choices. Clean and new plane."

Points positifs : "What I always like about Korean Air is the service of the staff from the check in desk to the cabin crew. Even when you fly economy the cabin crew is very attentive."

Points positifs : "I've flown all over the world and it literally was the best flight I've ever had."

Points positifs : "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
Points négatifs : "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."

Points positifs : "the airhostesses"
Points négatifs : "food"

Points positifs : "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Points négatifs : "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"

Points négatifs : "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."

Points positifs : "The incheon airport efficiency, the food Inboard, the transit was food."
Points négatifs : "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."

Points positifs : "Food was great! Staff was courteous. Flight was on time:)"

Points positifs : "It was all good. Really no complaints."

Points positifs : "It was ok."
Points négatifs : "Not enough entertainment for a 10hr flight."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "The crew was professional and super friendly."
Points négatifs : "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."

Points négatifs : "I was not aware that I flew in Narita and flew out of another airport."

Points positifs : "Amazing service"

Points positifs : "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Points négatifs : "The seats felt like there was no padding in the seat. The back was fine."

Points négatifs : "Retard. Aucune explication ni excuse"

Points positifs : "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Points négatifs : "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"

Points positifs : "Avion vétuste et service minimum, pas même un verre d'eau !"
Points négatifs : "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"

Points positifs : "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Points négatifs : "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"

Points positifs : "Comfortable seat & nice crew."
Points négatifs : "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."

Points positifs : "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Points négatifs : "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."

Points positifs : "The crew are great!"
Points négatifs : "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."

Points positifs : "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."

Points négatifs : "The way they board the passengers"

Points négatifs : "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."

Points positifs : "Overall the service was good."
Points négatifs : "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."

Points positifs : "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Points négatifs : "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."

Points positifs : "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Points négatifs : "So far there was nothing that I didn't like. The food was good and the airplane was clean."

Points positifs : "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."

Points positifs : "The food and courteous flight attendants."

Points positifs : "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."

Points positifs : "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Points négatifs : "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."

Points positifs : "didnt make it to tokoyo"

Points positifs : "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Points négatifs : "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"

Points positifs : "Ana est loin devant Air France"

Points négatifs : "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."

Points positifs : "La compagnie est géniale! Rien à dire!"

Points positifs : "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Points négatifs : "Didn’t care for the food nor movie choices."

Points positifs : "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Points négatifs : "nothing!!"

Points positifs : "Wonderful service"
Points négatifs : "Food was on the very bland side"

Points négatifs : "Food was ok and limited entertainment"

Points positifs : "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."

Points positifs : "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Points négatifs : "Seats in economy are a little uncomfortable, but to be expected."

Points positifs : "Same as above"
Points négatifs : "Same as above"

Points positifs : "Crew are nice, helpful and polite"
Points négatifs : "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."

Points positifs : "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."

Points positifs : "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."

Points positifs : "Enough room for relax, I love this one"
Points négatifs : "none"

Points positifs : "Very nice plane, enough room, didn't feel cramped"
Points négatifs : "Had to switch gates 2 times"

Points positifs : "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
Points négatifs : "Seat would not recline. That should be standard. My back was sore after trip."

Points positifs : "Service"
Points négatifs : "Ordered Fruit Meal. It did not have a variety."

Points positifs : "Sleeper seats, food and service"

Points positifs : "Flight was very good - enjoyed meal and entertainment"
Points négatifs : "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"

Points négatifs : "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."

Points positifs : "Love the staff, helpful and polite!"

Points positifs : "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Points positifs : "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Points négatifs : "Nothing in particular"

Points positifs : "Great service, excellent and curteous. Clean cabin"
Points négatifs : "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

Points négatifs : "Service"

Points positifs : "Great leg room, staff was very nice, food and entertainment was decent."
Points négatifs : "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."

Points positifs : "EVERYTHING!"

Points positifs : "Food"
Points négatifs : "Seats"

Points négatifs : "I cannot think if anything. Having the eye masks certainly helped sleeping on the flight a little easier."

Points positifs : "I used my miles to upgrade to Laurel so the experience was great! EVA is always a good airline so not really many complains"
Points négatifs : "What could be better would be even more improvements to the cabin. The layout and decor feels a bit dated and the seat orientation and layout can also use some modernizing."

Points positifs : "I was trying to make a connection and the crew moved me up to the front to get off the plane faster."

Points positifs : "The crew were friendly and attentive, the seats were somewhat comfortable being in economy."
Points négatifs : "For the price you pay it is what you get."

Points positifs : "Crew was nice."
Points négatifs : "The beef dinner made me ill. I had no way to pick my seat in the checkin process. The seat I had (K) has an extra box under the seat in front, so it restricted leg room. There were a total of 37 movies to view, over half of which were non-Hollywood."

Points négatifs : "Food and movie selection"

Points négatifs : "Keep doing same things"

Points négatifs : "Flight delays is never appreciated."

Points positifs : "Yes"
Points négatifs : "More movies."

Points positifs : "Crew was great and food was good toom"
Points négatifs : "Might be out of your control but the turbulence got pretty rough at times and was alot more than any of my flights I've been on."

Points négatifs : "A booking number of two seats should be put together. This is the first time I experience this, and I booked premium tickets."

Points positifs : "Stewardesses were very pleasant and helpful."
Points négatifs : "All was ok"

Points positifs : "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"

Points positifs : "Everything normal except food"
Points négatifs : "Food"

Points positifs : "Fast boarding (group 1), pleasant crew, good service. Altogether, a great company to fly with."
Points négatifs : "Food so so but want expecting much. No personal monitor."

Points positifs : "Flight left on time , flight attendants made the flight great"

Points négatifs : "Nothinh"

Points positifs : "Comfort, crew, food"
Points négatifs : "Choice of movies somewhat limited (in English)"

Points positifs : "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Points négatifs : "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."

Points positifs : "Everything!"
Points négatifs : "There was nothing we didn’t like."

Points positifs : "Great flight and loved the airport! Lounge serves a great meal as does the flight!"
Points négatifs : "Shanghai immigration is slow."

Points négatifs : "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."

Points positifs : "Crew was friendly and fast to take care of your needs ."
Points négatifs : "People were coughing and sick . Most of them wore face masks , but being in tight quarters was little unnerving . It would be nice if there was a some kind of germ filter to regulate the air others are breathing in. To filter and destroy unwanted virus and smells."

Points positifs : "Seat is comfortable, washroom very clean"
Points négatifs : "So far none since this is my second time in Evaa Air."

Points positifs : "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."

Points positifs : "Flight was fast and the staff were friendly."
Points négatifs : "Nothing."

Points positifs : "A bit spacious seat in economic class"
Points négatifs : "Too crowded due to 4 airlines come together"

Points positifs : "The food, service,the smooth take off and landing, less announcements, seats are spacious enough"

Points négatifs : "Flight delayed. Food was just ok."

Points positifs : "Very plain connecting segment of the flights. Food were not tasty. Service was OK but not great"
Points négatifs : "See above."

Points positifs : "I love the price, all staff was kind and helpful and the seats are comfortable."
Points négatifs : "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."

Points positifs : "Very impressed with the plane amenities and features. Delighted with the warmth hospitality of the crew."

Points négatifs : "Hoped the crew were easier to understand.. Flying international makes them encounter different nationalities. Preferably it would be a requirement that they are most fluent in English."

Points négatifs : "I had food poison after eating their porridge and orange juice."

Points positifs : "All crews are so nice in the plane!!! It's our first time with my family! Definitely I will choose eva airlines for our next trip soon!"
Points négatifs : "Nothing!!!"

Points positifs : "Crew service"
Points négatifs : "Entertainmen not too many"

Points positifs : "I enjoyed the movies, the food was good, and services"

Points positifs : "Everything was great"
Points négatifs : "Hard to sit for 15 hrs"

Points négatifs : "Staff are rude doesnt know the words please, excuse and thank you. I will not recommend this airlines to my family and friends."

Points positifs : "Wonderful service, comfortable seating (compared to American airline seats) and attentive and polite crew!"

Points positifs : "Professional, efficient"
Points négatifs : "Nothing"

Points positifs : "Plentiful snacks, clean facilities"
Points négatifs : "Nothing"

Points positifs : "Same as above."
Points négatifs : "Same as above, but there were not a lot of open seats, so we were moved to the bulkhead."

Points positifs : "Everything except flight attendants walking too fast in the cabin"
Points négatifs : "Flight attendants were walking too fast in the cabin. Sometimes right in front of my face while I was walking to the lavatory without warning. They just sneak and cut you off without saying excuse me, sorry, or simple letting me know they're passing through. I don't mind but I was afraid that I would crash into them and injure either of us."

Points positifs : "relatively more spacious than other airlines"
Points négatifs : "seat itself not comfortable enough, hard seat; food can perhaps be improved"

Points positifs : "On time. Efficient. Clean."
Points négatifs : "No entertainment options-just some generic film. Couldn't even hear the film over the noise."

Points négatifs : "Eva is great airline , better then a lot of the competitors. However during the lag between Taipei and SFO we did not receive any drinking water unless requested - on any other airlines they always provide small bottled water , For the long lag of the flight liquid is essantation."

Points positifs : "The plane in particular is nice, clean and in good shape. The entire crew are well-mannered, satisfying all the needs of passengers like us from giving safety tips up to serving foods."
Points négatifs : "Nothing to comment because I was satisfied with our flight from start to end of our journey."

Points positifs : "Large selection of free movies"

Points positifs : "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Points positifs : "Good service by crew."
Points négatifs : "Online check in was not working which meant long line to check in at airport."

Points positifs : "Amazing aircraft! Amazing crew!"

Points positifs : "Crew was very attentive,"
Points négatifs : "Have all the food choice in the menu available. And add sudoku to the game"

Points négatifs : "We’ve been waiting for almost an hour now for the bags to come out. This is insane"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Points négatifs : "Same advertisements before each movie could play were annoying to me."

Points positifs : "Empty plane."
Points négatifs : "Service very reactive, particularly with so few passengers."

Points positifs : "Because I was in the bulkhead seat - it was good."
Points négatifs : "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("

Points positifs : "The crew was amazing and delightful."
Points négatifs : "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Points positifs : "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"

Points positifs : "Stuff are so excellent clean plane good food"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "The crew was amazing:)"
Points négatifs : "The availability to have vegan meals...."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Points négatifs : "Extra leg room, little bigger seats"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points négatifs : "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Points positifs : "Great"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Points négatifs : "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points positifs : "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Points négatifs : "Cleanliness of cabin. Aminity kit is outrageous."

Points positifs : "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Points négatifs : "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."

Points négatifs : "On time. Reasonably good. Satisfied with everything."

Points négatifs : "Peu de nouveaux films"

Points positifs : "Good leg space, friendly crew, excellent plane."
Points négatifs : "This is for ALL airlines: It takes so long to get off the plane!"

Points positifs : "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Points négatifs : "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Points négatifs : "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Points positifs : "I loved the service. All of the attendants were really nice and helpful."
Points négatifs : "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Points positifs : "decent leg room. the staff was accommodating"
Points négatifs : "the brea was har. some of the food was overheated thus making it hard to eat"

Points positifs : "Good staff and service"

Points négatifs : "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Points positifs : "Excellent flight attendant service. Some of the best airline food in the world."

Points négatifs : "Movies are always the same"

Points positifs : "price, comfort, food"
Points négatifs : "arrived late, causing connection stress"

Points positifs : "The overall experience"

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Very nice staff."
Points négatifs : "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Points positifs : "Nothing"
Points négatifs : "They cancelled my trip"

Points positifs : "very courteous flight crew"

Points positifs : "Individual service, happy and natural looking crew, comfort and company aim."

Points positifs : "everything went smoothly, no delays, boarding was easy and quick"

Points négatifs : "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Points positifs : "J’étais en classe business, rien à dire tout était parfait"
Points négatifs : "Le plat principal n’était pas de mon goût mais cela est propre à moi"

Points positifs : "Crew was great"
Points négatifs : "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."

Points positifs : "ICE"
Points négatifs : "Attendans have been impatient, nervous"

Points positifs : "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Points positifs : "Crew is professional, caring. Excellent experience"

Points positifs : "TOUT"

Points négatifs : "No entertainment but it’s probably because it was a short trip"

Points positifs : "The crew good except one man i guess from India"
Points négatifs : "The food was not good at all"

Points négatifs : "More meals during the flight would have helped. Also the snacks had limited variety(most of them chocolate) and not enough fruit available."

Points négatifs : "Couvertures sentent le mal lavé. A part cela tres bon voyage."

Points négatifs : "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Points négatifs : "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Points positifs : "L’espace en A380"
Points négatifs : "Le repas"

Points positifs : "Le siège et l’espace"
Points négatifs : "Le repas"

Points négatifs : "Le repas dans le vol dubai-dhaka"

Points positifs : "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Points négatifs : "Un surclassement"

Points négatifs : "Il n'y avait pas assez de films en français"

Points positifs : "Personnel agréable."
Points négatifs : "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Points positifs : "I really appreciated the upgrade"

Points négatifs : "I do not find anything to complain. My first choice will be Emirates."

Points négatifs : "Not to delay the flight for 2 hours !"

Points positifs : "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Points négatifs : "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."

Points positifs : "Le professionnalisme du personnel, l’embarquement"
Points négatifs : "Pas assez de choix de films et de musique récents."

Points négatifs : "Not taking the blankets and headphones away 30-40 minutes before the flight landed"

Points positifs : "Service et confort"

Points positifs : "Vol. Confort. Equipement ICE"
Points négatifs : "Rien"

Points positifs : "L’accu, l’hora, enfin tout"
Points négatifs : "RAS"

Points positifs : "Très bien"
Points négatifs : "Rien à signaler"

Points positifs : "La qualite du service. Equipement en vol."
Points négatifs : "Rien a dire c etait parfait."

Points négatifs : "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Points positifs : "Food"
Points négatifs : "I was sitting in emergency exit so i will not complain of small seats"

Points positifs : "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Points négatifs : "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Points positifs : "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Points négatifs : "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."

Points positifs : "Variété des divertissements proposés à bord."
Points négatifs : "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Points négatifs : "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Points négatifs : "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Points positifs : "Very responsive and friendly crew"
Points négatifs : "Would like to see more vegetarian options"

Points positifs : "Tout était parfait"

Points positifs : "Exactitude des vols"
Points négatifs : "Repas infecte , pas de choix Personnel pas agréable du tout"

Points négatifs : "Accueil personnel Emirates Repas infecte"

Points positifs : "Crew is great and on their game"
Points négatifs : "Stuck next to and surrounded by crying babies on a long haul flight is terrible. So uncomfortable! Wish I could afford to upgrade but I suppose I must tough it out:/"

Points positifs : "Parfait en 380 silence et confort"

Points négatifs : "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Points positifs : "Crew very nice and helpful, food was really good and entertainment was very good. The plane was also very clean, i would definitely fly with emirates again"

Points positifs : "Tout était parfait excepté le choix de musique et de films."
Points négatifs : "Manque de choix de musique et de films."

Points positifs : "Tout était parfait excepté le choix de musique et de films."
Points négatifs : "Manque de choix de musique et de films."

Points positifs : "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"

Points positifs : "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Points positifs : "Flights on time /comfy seats and crew"
Points négatifs : "One particular airhostess was little rude ..too much wait time in Dubai"

Points négatifs : "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"