Trouvez des vols pas chers Asie - Aéroport de Paris-Charles-de-Gaulle

Points négatifs : "Didn’t even take off!"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Nothing to like on that flight."
Points négatifs : "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "The attendants were great."
Points négatifs : "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Flight was on time, touch down smooth"
Points négatifs : "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Points positifs : "Awesome leg room in economy. Helpful staff."
Points négatifs : "Main courses weren’t all the great."

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points négatifs : "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Points positifs : "The airplane and clean"
Points négatifs : "The seats destination between them very small"

Points positifs : "Everything ,good service ,friendly crew affordable rates"
Points négatifs : "Nothing"

Points positifs : "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Points négatifs : "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points positifs : "New plane and Q suite was excellent"
Points négatifs : "The AVML selection could be better"

Points positifs : "The service was excellent & food satisfying."
Points négatifs : "The liquor variety could be better."

Points positifs : "Same as earlier flight"
Points négatifs : "Nothing"

Points positifs : "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Points positifs : "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Points positifs : "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Points négatifs : "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Points négatifs : "Peu de nouveaux films"

Points positifs : "had a whole row to myself and the food was very good"

Points négatifs : "Movies are always the same"

Points positifs : "Just that the food is quite small but the variety is OK."

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "comfortable seats good service"
Points négatifs : "nothing"

Points positifs : "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Points négatifs : "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Points négatifs : "Bad app don’t trust"

Points positifs : "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Points négatifs : "Plane wasnt clean enough specially toilet."

Points positifs : "Food was good. Quick response to call"
Points négatifs : "Toilet wasnt clean enough. Not offered water regularly"

Points positifs : "Good service, clean aircraft, friendly crew"
Points négatifs : "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Points négatifs : "- Leg Space is challenge"

Points négatifs : "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Points négatifs : "As above"

Points positifs : "Overall services"
Points négatifs : "Checking in was very lengthy and boring. More check in counters could ease the situation."

Points positifs : "Overall services"
Points négatifs : "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "Good service but need to improve food quality and quantity."

Points négatifs : "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Points positifs : "Everything except food"
Points négatifs : "Food"

Points positifs : "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Points positifs : "Great crew & good complimentary food"
Points négatifs : "More seat pitch"

Points positifs : "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Points négatifs : "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Points positifs : "Great service in 1st class"
Points négatifs : "All good"

Points positifs : "The crew was so friendly"
Points négatifs : "Everything is so smooth in my flight!"

Points positifs : "comfortable seating, friendly helpful crew, good food"
Points négatifs : "sometimes too cold sometimes too warm"

Points négatifs : "horrible dry croissant for breakfast"

Points positifs : "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Points positifs : "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Points négatifs : "Maybe just change the quiche. Very dry"

Points négatifs : "La ponctualité"

Points positifs : "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Points négatifs : "Bread of sandwich was dry."

Points négatifs : "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Points positifs : "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Points positifs : "It was a lovely easy flight, always lovely flying star alliance."
Points négatifs : "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Points positifs : "Leg room always an issue. Crew really great."
Points négatifs : "Gluten free option"

Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Points négatifs : "Very good!"

Points négatifs : "Very nice company!"

Points positifs : "Crew was great"
Points négatifs : "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Points positifs : "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Points positifs : "Everything was perfect."

Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."

Points positifs : "Gentillesse du personnel"

Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."

Points positifs : "Équipage très sympathique vol rapide"

Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Points négatifs : "45mn late"

Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Points positifs : "Punctual modern aircraft."
Points négatifs : "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Points positifs : "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Points négatifs : "A slight delay"

Points négatifs : "Pas de chocolat Oups"

Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Points négatifs : "Having no entertainment in the flight"

Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Points négatifs : "It was so hot on the (delayed) flight"

Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."

Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Points positifs : "Swiss Lounge, food excellent."
Points négatifs : "everything was very good"

Points positifs : "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Points négatifs : "Nothing, everything was superb"

Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"

Points positifs : "All very comfortable"
Points négatifs : "It was delayed"

Points positifs : "Nice Aircraft, nice crew"

Points positifs : "Friendly Crew , modern and spacious aircraft B777"

Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."

Points positifs : "Meals, comfort, and crew all above average."
Points négatifs : "Nothing really"

Points négatifs : "Better attitude of head attendant. Need to improve food. Not attentive."

Points positifs : "the crew was professional and efficient on board the plane."
Points négatifs : "seat space was tight. it was hard to get comfortable"

Points positifs : "Good movie selection, good meals and great crew"
Points négatifs : "Next time I will book early to get the business class"

Points positifs : "The seat space, and the ability to recline the seat was surprising."
Points négatifs : "It is what it is."

Points positifs : "The crew were busy but very attentive"
Points négatifs : "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."

Points négatifs : "The in flight entertainment is very old."

Points positifs : "nothing"
Points négatifs : "everything"

Points positifs : "The food was okay which is much better than the outbound flight."
Points négatifs : "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."

Points positifs : "Entertainment was OK, but no wi fi offered."
Points négatifs : "I AM FURIOUS VOYAMA SPELLED MY NAME WRONG 'RUSSELLG" CONNECTED AS ONE WORD RATHER THAN "RUSSELL G EWALD." WHEN I FOUND THIS OUT A DAY AND A HALF BEFORE MY FLIGHT, THEY REFUSED SAID NO CHANGE CAN BE MADE LESS THAN 48 HOURS IN ADVANCE. I WROTE FOR RETURN FLIGHT WEEK IN ADVANCE AND WON'T CHANGE IT"

Points négatifs : "Seats unconfertabale"

Points positifs : "Excellent ..."
Points négatifs : "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."

Points positifs : "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"

Points positifs : "It’s tough to make a 15 hour flight in coach very pleasant, but with the seats and entertainment system in the 777, it was really fine. I recently took a 6 hour flight on Wow airlines in a A320 and the seats were terrible and no entertainment. The Cathay flight, though it was more than twice as long on the air, was much more pleasant."
Points négatifs : "I wasn’t crazy about the meals on the flight. A choice of chicken or pork was pretty limiting, at least for me. The plane did have a snack area which was open throughout the flight, which was good."

Points positifs : "Staff was terrific. On time. That’s most important."
Points négatifs : "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."

Points positifs : "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Points négatifs : "Peu de film en français"

Points positifs : "I am a wheelchair user and Cathay Pacific took excellent care of me"
Points négatifs : "Turbulence."

Points positifs : "Flight was smooth on time. Aircraft clean and new. Edison vegetarian meals requested were fresh snd excellent. Attendants were polite and helpful."
Points négatifs : "Restrooms could have been maintained more frequently."

Points positifs : "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Points négatifs : "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."

Points positifs : "Food is great!"
Points négatifs : "Bathrooms are not as clean."

Points positifs : "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"

Points négatifs : "Overall waiting and long flight."

Points positifs : "The flight attendants were pleasant and so was the flight."
Points négatifs : "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"

Points positifs : "Punctual, service"
Points négatifs : "Price more expensive"

Points positifs : "Movie choices."
Points négatifs : "The weather delay was understandable - boarded flight 19 hours later than scheduled, but then there was a problem with the engine, that delayed us further by 5 hours. We had to sit on the aircraft for 5 extra hours on top of what was already an extra long flight. 21 hours on the plane - and there was no coffee! Being on a plane for that long, you should be able to get a cup of coffee. Staff seemed annoyed as well and were overall a bit rude. Wine tasted like acid."

Points positifs : "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
Points négatifs : "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."

Points positifs : "Karen was nice."
Points négatifs : "They took my drink I just bought before boarding the plane. The landing from the pilot wasn't great... by far the worst landing from all of my travels. The food for Vegetarian Lacto-Ovo Meal (VLML) - (A Vegetarian Meal that may also contain eggs and dairy products) was gross and the guy flight attendant wouldn't give me ice cream because I had a special meal. All I wanted for food was no meat; I didn't expect it would have no ice cream and no real food. I should've, could've taken one of the options on the food list and push away the meat myself."

Points positifs : "Le service, la nourriture, la rapidité. Tout bien été"
Points négatifs : "Rien"

Points positifs : "GOOD SERVICE & FOOD"
Points négatifs : "Seat back did not adjust well. Luggage off loaded by someone in Destination and was difficult to find"

Points négatifs : "unable to move around, seat was stiff, stuffy in the rear of the plane,"

Points positifs : "Cathy service"
Points négatifs : "Amazing"

Points négatifs : "The crew manager shouted to me and my 1 year old boy during the flight as my son cried. They did not offer any help, my family got insulted and cried. The worst flying experience in my life, will never take that again."

Points négatifs : "Food was ok and was served very late"

Points positifs : "The crew service was very."

Points positifs : "All as expected - no surprises"

Points positifs : "There was nobody around the second business class section... was private and comfortable..."
Points négatifs : "No beverage service or nothing after take off... only breakfast service 2 hours before landing... but slept through that... woke up hungry."

Points positifs : "Everything was good"
Points négatifs : "Food. Need veggies"

Points négatifs : "Food was awful flight and cr"

Points positifs : "For a long flight, it was comforable."
Points négatifs : "There could have had more fruit for snacks."

Points positifs : "Business class service was the best I've ever experienced from any carrier."

Points négatifs : "Flight was late by 4hrs No food was supplied they said food is over"

Points négatifs : "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Points positifs : "Good"

Points positifs : "The food"
Points négatifs : "seat did not recline."

Points négatifs : "Really uncomfortable seats"

Points positifs : "Entertainment Nice crew from Japan"
Points négatifs : "Crew is not heart felt welcome the guest at all, changing face when ask for a blanket or other customers' request. Take long time for baggage check-in even we did for online check-in."

Points négatifs : "Delayed 3 hours"

Points positifs : "GOOD !!!"

Points positifs : "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"

Points positifs : "The flight left in HK without 7 passengers included me. Customer service was very bad in HK."

Points positifs : "Staff is the best, very accommodating."
Points négatifs : "It was an old plane so not much comfort in business class"

Points positifs : "The flight and crew were excellent. Turkish Airlines business is always good."
Points négatifs : "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Points positifs : "Flight arrived on time."
Points négatifs : "Boarding was unnecessarily chaotic."

Points positifs : "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Points négatifs : "Foot rest in economy, gluten free meal is poor (except bread)."

Points positifs : "Great crew, confortable seats, free complimentary internet service"
Points négatifs : "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Points négatifs : "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Points positifs : "Food and plane"
Points négatifs : "IST transit"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Everything went well"

Points positifs : "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Points négatifs : "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "I love the food and the movies"

Points positifs : "Leg room was OK"
Points négatifs : "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Points positifs : "Food and service in business class were splendid."
Points négatifs : "Absolutely nothing!"

Points positifs : "All."
Points négatifs : "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Points positifs : "The service"
Points négatifs : "No entertainment. Late boarding."

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "Full meal and entertainment system even for a shorthaul flight."
Points négatifs : "Tight leg room"

Points positifs : "Good crew. Clean"
Points négatifs : "A little late"

Points positifs : "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Points positifs : "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Points négatifs : "Business class gets only one small lavatory."

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "Food and crew amazing..I guess Turkish airline going to be best"

Points positifs : "On time, friendly, good food"

Points positifs : "Professional nice food"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "Istanbul Airport has good facilities and F&B options"
Points négatifs : "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Points positifs : "I liked the food."
Points négatifs : "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Points négatifs : "La cuisine est vraiment horrible"

Points positifs : "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Points négatifs : "No inflight entertainment even for business class passengers."

Points négatifs : "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Nothing Really Nothing"
Points négatifs : "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Points positifs : "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points négatifs : "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Points négatifs : "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Points négatifs : "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Points positifs : "No complaints about the plane, staff etc and its probably no worse than any other airline"
Points négatifs : "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Points négatifs : "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Points négatifs : "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Points positifs : "Food"
Points négatifs : "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points négatifs : "I could not use my ticket I was trying to extension date but customer services terrible"

Points positifs : "Generally better than other European airlines particularly BA and better priced"
Points négatifs : "Work to do on consistency with crew"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Very friendly and helpful"
Points négatifs : "Boarding could be better organized"

Points négatifs : "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Points positifs : "Confort"
Points négatifs : "The crew and the food, specially the food."

Points positifs : "Crew"
Points négatifs : "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Points positifs : "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Points négatifs : "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Points négatifs : "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"

Points positifs : "The crew on-board was nicer this time"
Points négatifs : "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Points positifs : "The crew was very professional in their manner and went the extra mile to make sure the passengers were happy and comfortable. Wine was free and they offered a Baileys with coffee service that was a nice touch."
Points négatifs : "Food was so so. I have had better airplane food. Boarding was not grouped by zones, so was a bit slower than usual."

Points positifs : "Everything was great"
Points négatifs : "I’d honestly pay more for childless flights"

Points positifs : "Comfortable seats"
Points négatifs : "Meals and entertainment"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Improving customer service during delay but overall good"

Points négatifs : "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Points positifs : "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Points négatifs : "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points négatifs : "Flight late"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Crew and food were nice."
Points négatifs : "The flight was delayed for 60 minutes"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Staff was great."
Points négatifs : "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Crew were professional and friendly"
Points négatifs : "Small seats"

Points négatifs : "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Points négatifs : "Le retard"