Trouvez des vols pas chers Aéroport de Paris-Charles-de-Gaulle - Asie

Points négatifs : "My flight got canceled but nobody responded from flyus.com"

Points positifs : "Good"
Points négatifs : "Good"

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points négatifs : "Food"

Points positifs : "Perfect"

Points positifs : "Seat comfortable"

Points positifs : "The crew was amazing"
Points négatifs : "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Points négatifs : "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Points négatifs : "coffee is to strong and to many spicy foods"

Points positifs : "The seats were comfortable. The entertainment system was wonderful."
Points négatifs : "The crew was disorganized."

Points négatifs : "It was all good"

Points positifs : "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Points négatifs : "Nothing"

Points positifs : "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Points négatifs : "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "crew is good and helpful."
Points négatifs : "The food was terrible. Needs to improve the quality of the food."

Points positifs : "Q Suite business seats are the best with excellent service & delicious variety of meals."
Points négatifs : "Nothing. Every thing was great!"

Points positifs : "Great staff, great comfort. Great airline!"
Points négatifs : "The boarding system is somewhat confusing with 5 different zonings."

Points positifs : "Seat comfortable"

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points positifs : "The attendants were great."
Points négatifs : "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Points positifs : "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Points négatifs : "Please include Nigerian and Ghana movies"

Points négatifs : "Entertainment on the Boeing 777 suffered from access problems"

Points positifs : "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Points négatifs : "No comment."

Points positifs : "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Points négatifs : "I can't think of anything to make it better."

Points positifs : "The crew was absolutely amazing"
Points négatifs : "More movies on the system"

Points positifs : "much better than average food"
Points négatifs : "shorter length flight but maybe little can be done,"

Points positifs : "Yes"
Points négatifs : "No"

Points positifs : "Liked comfort and srvice"
Points négatifs : "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"

Points positifs : "aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help ."

Points négatifs : "Took long time to provide food & water."

Points négatifs : "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points positifs : "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Points positifs : "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Points négatifs : "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Points positifs : "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Points négatifs : "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Points positifs : "Attention to detail. Very professional."

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "Entertainment variety Frequent drinks offered onboard"
Points négatifs : "Insufficient amount of in-flight food portion"

Points positifs : "Polite crew, food was pretty good."
Points négatifs : "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Points positifs : "Qatae Airways is second to non as always"

Points positifs : "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Points négatifs : "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Points négatifs : "The changed the time of flight had to wait airport for 5 hrs"

Points positifs : "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Points positifs : "All good thank you + food and crew and entertainment"
Points négatifs : "All good thanks"

Points négatifs : "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Points positifs : "The crew were excellent."
Points négatifs : "There is nothing I didnt like"

Points positifs : "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"

Points positifs : "Great crew & good complimentary food"
Points négatifs : "More seat pitch"

Points négatifs : "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Points positifs : "Nice folks"
Points négatifs : "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."

Points positifs : "The crew was so friendly"
Points négatifs : "Everything is so smooth in my flight!"

Points positifs : "comfortable seating, friendly helpful crew, good food"
Points négatifs : "sometimes too cold sometimes too warm"

Points négatifs : "horrible dry croissant for breakfast"

Points positifs : "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Points positifs : "Crew was amazing. Good food. Comfortable seats"
Points négatifs : "Music options along with the movies"

Points positifs : "Muy confortable, la amabilidad de los tripulantes"
Points négatifs : "Nothing"

Points positifs : "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Points négatifs : "Maybe just change the quiche. Very dry"

Points positifs : "fresh baked bread!"
Points négatifs : "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Points négatifs : "Delayed"

Points négatifs : "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Points positifs : "Bombardier C Series. Most leg room and comfort of any plane"

Points positifs : "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Points négatifs : "Nothing"

Points positifs : "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Points négatifs : "Bread of sandwich was dry."

Points négatifs : "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Points positifs : "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Points positifs : "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Points positifs : "The seats were good for a short flight, which this was. No complaints."

Points positifs : "Crew was nice"
Points négatifs : "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Points positifs : "The boarding process was much easier and faster. No delayed flights."
Points négatifs : "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Points positifs : "Leg room always an issue. Crew really great."
Points négatifs : "Gluten free option"

Points négatifs : "Temperature was very hot"

Points négatifs : "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Points positifs : "Everything was perfect."

Points négatifs : "Haven’t got there yet!!"

Points négatifs : "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."

Points négatifs : "45mn late"

Points positifs : "Cabin cleanliness isgood"
Points négatifs : "Food is bad"

Points positifs : "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Points négatifs : "Could not check in online because the system was down."

Points négatifs : "Crew was excellent Seats very short on leg room and hard cushions"

Points positifs : "Punctual modern aircraft."
Points négatifs : "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Points positifs : "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Points négatifs : "A slight delay"

Points positifs : "Reliable, modern cabin, nice crew"
Points négatifs : "Some more music choices would be nice"

Points négatifs : "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Points négatifs : "Having no entertainment in the flight"

Points positifs : "Nice cabin, clean . Friendly crew"

Points positifs : "Brand new plane and SUPER comfortable (even in coach!)."

Points négatifs : "I missed my connection and got to Hong Kong a day late."

Points positifs : "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Points négatifs : "Two of the flight attrendants in our area were in a bad mood and it showed."

Points positifs : "Spacious seats"
Points négatifs : "Bag check process"

Points positifs : "The service and THE FOOD WERE GOOD !"

Points positifs : "Lots of room because plane was half full"
Points négatifs : "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Points négatifs : "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Points positifs : "Great services and the staffs. Very comfortable flight and plane"
Points négatifs : "N/A"

Points positifs : "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Points positifs : "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Points négatifs : "N/A"

Points positifs : "Chocolate Mövenpik ice cream"

Points positifs : "Very Pleasant Staff!"

Points négatifs : "I would definitely have vegetarian food. 30% of population is vegetarian"

Points positifs : "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Points négatifs : "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Points positifs : "Comfortable for that sort of journey"
Points négatifs : "N/a"

Points positifs : "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Points négatifs : "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Points positifs : "Entertainment and food are always reliably good on Turkish."
Points négatifs : "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Points positifs : "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Points négatifs : "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points positifs : "Food and plane"
Points négatifs : "IST transit"

Points positifs : "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "The food and the entertainment"
Points négatifs : "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Points positifs : "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Points négatifs : "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Points positifs : "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Points négatifs : "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Points positifs : "Food and service in business class were splendid."
Points négatifs : "Absolutely nothing"

Points positifs : "All."
Points négatifs : "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Points positifs : "The service"
Points négatifs : "No entertainment. Late boarding."

Points positifs : "Full meal and entertainment system even for a shorthaul flight."
Points négatifs : "Tight leg room"

Points positifs : "Food as per.always was.great and choice of entertainment also good."
Points négatifs : "Bording was delayed because of inbound flight delays."

Points positifs : "Food and service in business class were exceptional."
Points négatifs : "Lie-flat seats hard as plank boards!"

Points négatifs : "My bag was lost"

Points négatifs : "The head phones are terrible."

Points positifs : "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Points négatifs : "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Points positifs : "On time, friendly, good food"

Points positifs : "Crew and flight itself was great."
Points négatifs : "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Points positifs : "The food was nice, seat was comfortable"
Points négatifs : "Flight attendants never come back on my query, even after asking to 2 crews"

Points positifs : "Food and service is excellent. Istanbul lounge is great."
Points négatifs : "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Points positifs : "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Points négatifs : "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Points positifs : "Nothing much to shout about this flight. It got there safely?"
Points négatifs : "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Points positifs : "Comfortable seats, good food"
Points négatifs : "Nothing"

Points négatifs : "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Points négatifs : "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Points positifs : "The food was quite good"
Points négatifs : "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Points positifs : "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Points positifs : "patience n attitude of crews"

Points négatifs : "The worst airline I have ever flown with, worst disruption management. No care for customers."

Points négatifs : "My entertainment set didn't work"

Points positifs : "Generally better than other European airlines particularly BA and better priced"
Points négatifs : "Work to do on consistency with crew"

Points positifs : "Turkish is always consistently excellent"
Points négatifs : "I liked everything. They are very accomodating towards passengers with special needs."

Points positifs : "I am a disabled passenger. Turkish look after me well."
Points négatifs : "No complaints. Good service"

Points positifs : "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Points négatifs : "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Points positifs : "Comfort"
Points négatifs : "Ordered veggie meal didn't turn up!"

Points positifs : "nothing really special"
Points négatifs : "Food is very Poor Seats are cramped and uncomfortable"

Points positifs : "Onboard food was good"
Points négatifs : "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Points négatifs : "The vegan meal was a bit underwhelming. I ended up not eating."

Points négatifs : "The 2 flights were delayed, I went to my work late Both bags were broken"

Points positifs : "The food is great and so is the entertainment system."
Points négatifs : "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Points négatifs : "Little value for money. Meal, seat.. below expectations of premium economy"

Points négatifs : "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Points positifs : "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Points négatifs : "Ok"

Points positifs : "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Points négatifs : "3 out of our 4 flights had some sort of delay."

Points négatifs : "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Points positifs : "Flight departed on time. Crew were friendly and efficient"
Points négatifs : "Boarding seem to be chaotic, no boarding by group or seat number."

Points négatifs : "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Points positifs : "Boarding was quick and good"

Points négatifs : "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Points négatifs : "Seat I had was terrible .. not comfortable"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Free drinks"
Points négatifs : "Plane land on time"

Points positifs : "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "Not and horrible waited for 10hour before we board the last journey"
Points négatifs : "Is horrible will not use kayak again we want to change the flight we were told not changeable"

Points négatifs : "Everything"

Points négatifs : "The in-flight snack - choice of two disappointing sandwiches."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Very helpful crew, good food."
Points négatifs : "Flight was one hour late."

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Points négatifs : "a bit delayed,"

Points négatifs : "Boarding by rows would avoid people rushing to line up ahead of time."

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "Seating was good"
Points négatifs : "Got a seat in the middle - was pretty annoyed with this."

Points négatifs : "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Points négatifs : "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Points négatifs : "It was not the same time because one hour and a half delays"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points positifs : "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Points négatifs : "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Staff were very nice. Flight arrived on time."
Points négatifs : "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "1hr 20 minutes late"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points positifs : "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "great over all experiance. Don't let the other negative reviews put you off"

Points positifs : "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Points négatifs : "Nothing."

Points positifs : "All"
Points négatifs : "Nothing"

Points négatifs : "Free wifi"

Points négatifs : "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Points négatifs : "Very nice crew and great food"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Points négatifs : "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."

Points positifs : "The crew tried to be helpful but were equally frustrated with the ground crew."
Points négatifs : "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Points négatifs : "I congratulate the KLM crew!"

Points positifs : "Comfortable seat, great crew."
Points négatifs : "Flight delayed, no USB port and no entertainment"

Points positifs : "The crew and the timing were ok"
Points négatifs : "The seats were uncomfortable"

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Points négatifs : "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Points positifs : "Friendly crew"
Points négatifs : "KLM lost one piece of my luggage"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points négatifs : "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "the crew was nice"
Points négatifs : "Seat confort on long flights, leg rooms,"

Points négatifs : "Need more leg room!!! Larger meals needed."

Points positifs : "Quick flight"

Points négatifs : "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Points négatifs : "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Points positifs : "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Points négatifs : "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Points positifs : "kLM staff was great."

Points positifs : "Easy to board and easy flight."

Points positifs : "Great food"
Points négatifs : "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Points positifs : "The leg room, was surprisingly roomy"
Points négatifs : "The food and that there was no entertainment."

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Fast boarding"
Points négatifs : "The entertainment system wasn’t working for the whole 10 hour flight."

Points négatifs : "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Points négatifs : "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Pleasant flight"

Points positifs : "Decent seat size. Sorta slept the whole flight."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Flight was on time and quick and comfortable"