|juin||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 23%.|
|août||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 26%.|
Prix moyen pour un aller-retour
|567 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|619 €||ou moins|
China Southern a supprimé ses frais de modification et d’annulation pour les vols Paris Charles-de-Gaulle-Canton-Baiyun. Veuillez vérifier les conditions sur le site de réservation.
La Chine a restreint l'entrée de tous les ressortissants étrangers, à l'exception des détenteurs de passeports de Hong Kong, Macao et Taïwan.Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
Un vol direct dure en moyenne 16h 00min heures, parcourant une distance de 9457 km.
Il y a 2 vols (directs) par semaine entre Aéroport de Paris-Charles-de-Gaulle et Canton, avec une moyenne de 0 par jour.
Au cours des 3 derniers jours, les billets aller-retour les moins chers ont été trouvés sur Aeroflot (556 €), Qatar Airways (594 €) et Plusieurs compagnies (619 €).
Air France propose des vols une fois par semaine (mardi), China Southern propose des vols une fois par semaine (mardi).
Pour l’itinéraire Aéroport de Paris-Charles-de-Gaulle - Canton, lundi est généralement le jour le moins cher pour prendre l’avion et mercredi le plus cher. Pour l’itinéraire retour (Canton - Aéroport de Paris-Charles-de-Gaulle), on trouve en général les meilleures offres le mardi et le dimanche les offres les plus chères.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Aéroport de Paris-Charles-de-Gaulle-Canton.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Aéroport de Paris-Charles-de-Gaulle-Canton est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Canton avec une compagnie aérienne, puis repartir pour Aéroport de Paris-Charles-de-Gaulle avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Aéroport de Paris-Charles-de-Gaulle et Canton jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points négatifs : "Better food"
Points négatifs : "The Entertainment screen could have been larger."
Points positifs : "Professional and friendly crew"
Points négatifs : "Food quality from Jakarta is bad"
Points positifs : "Les repas, le sens du service, la communication."
Points négatifs : "Le confort des sièges un peu vieillot, le choix de films."
Points négatifs : "Boarding in New York could have been better organized"
Points positifs : "All of the crews were polite and friendly, and the food was tasty."
Points négatifs : "If there're more variety of movies, that would be great."
Points positifs : "Complementary sake and great rice cracker snacks."
Points négatifs : "Come around more often to collect trash."
Points positifs : "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Points positifs : "Service was excellent"
Points négatifs : "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
Points positifs : "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Points positifs : "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Points négatifs : "nothing!"
Points positifs : "The staff are really nice helpful and respectful."
Points négatifs : "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Points positifs : "Nothing"
Points négatifs : "."
Points positifs : "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
Points positifs : "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Points positifs : "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
Points négatifs : "Not applicable"
Points négatifs : "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Points positifs : "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Points positifs : "Fast Service , cheerful Members , and positive Vibes all the time."
Points positifs : "Service was exquisite."
Points négatifs : "No complaints."
Points positifs : "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Points positifs : "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Points négatifs : "Nothing"
Points négatifs : "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Points négatifs : "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Points positifs : "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."
Points positifs : "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
Points positifs : "I like the food best.."
Points négatifs : "Hope there will be more tracks from arashi."
Points négatifs : "turbuance"
Points positifs : "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Points négatifs : "would have liked more food options and recent movie selections"
Points positifs : "Economy seating the best in the business."
Points négatifs : "Old movies"
Points positifs : "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Points positifs : "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Points négatifs : "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
Points positifs : "I didn't expect neck pillow on board"
Points négatifs : "Seat wilder would be great"
Points positifs : "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Points négatifs : "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Points positifs : "best comfy seat! best food best service! I will use japan airline again!"
Points négatifs : "nothing"
Points positifs : "Glad to make it to Japan safely and back in one piece"
Points négatifs : "Turbulence"
Points positifs : "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Points positifs : "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Points négatifs : "The meal and dessert were served at the same time. Too much food all at once."
Points positifs : "Good staff service and friendly people. The food was good. The flight was on time."
Points négatifs : "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
Points positifs : "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Points positifs : "Free WiFi in flight!"
Points négatifs : "In my email confirmation says Business class tickets but the boarding cards were "J" class which was not Business or economy so we had to fight to get in the lounge. They apologizedon't many times but no compensation, seats were first row but not first class, business, economy, or premium economy. They said it's called "J" class! You still get 3 pcs of luggage and pay business class price! Never JAL again domestic, maybe international or Never ever!"
Points positifs : "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Points négatifs : "None"
Points positifs : "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."
Points positifs : "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Points négatifs : "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Points positifs : "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
Points positifs : "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
Points négatifs : "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."
Points positifs : "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
Points positifs : "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Points négatifs : "Food could’ve been better."
Points positifs : "Amazing crew, seats were super confortable. Overall top experience !"
Points négatifs : "Nothing"
Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."
Points positifs : "Seat comfortable"
Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Points positifs : "Great food, great seats, everything was smooth overall"
Points négatifs : "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Points négatifs : "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Points positifs : "crew is good and helpful."
Points négatifs : "The food was terrible. Needs to improve the quality of the food."
Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."
Points positifs : "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Points positifs : "Great service & very comfortable lie flat business class seat for this red eye flight."
Points positifs : "Seat comfortable"
Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Points positifs : "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Points négatifs : "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Points positifs : "The Flight from Arusha was so convenient in the timing and it was perfect and on-time."
Points négatifs : "Nothing. Everything was perfect"
Points positifs : "The crew, the seat and catering"
Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Points positifs : "Great crew and front desk"
Points positifs : "Food was good"
Points négatifs : "The flight took off late more than an hour"
Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"
Points positifs : "Qatar est une super compagnie rien à redire"
Points positifs : "Super compagnie gentille et agréable"
Points négatifs : "Les repas"
Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"
Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Points positifs : "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Points négatifs : "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Points négatifs : "Peu de nouveaux films"
Points positifs : "I was flying first time via Qatar and I am very impressed how excellent was everything."
Points négatifs : "Movies are always the same"
Points positifs : "Food was very good and plentiful"
Points positifs : "Good food"
Points négatifs : "Des choices of movies"
Points positifs : "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Points négatifs : "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."
Points positifs : "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Points négatifs : "Nothing"
Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."
Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"
Points positifs : "Crew courtesy, exceptional service"
Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Points négatifs : "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Points positifs : "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"
Points positifs : "Tooth paste and brush that airline gives out is amazing. Food is delicious"
Points positifs : "Rapport Qualité/prix. Ponctualité. Confort."
Points négatifs : "Personnel de cabine pourrait être plus serviable.."
Points positifs : "Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices."
Points négatifs : "Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight."
Points négatifs : "Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE"
Points positifs : "The crew was nice, and the food was ok."
Points négatifs : "The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York"
Points positifs : "The service por a 85 years old was poor"
Points négatifs : "There were no announcement in armenian during flights to and from Erevan. Not good."
Points positifs : "Crew was very helpful and friendly."
Points négatifs : "Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING."
Points négatifs : "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."
Points positifs : "Airbus À 320, on était capable de s' as soir au moins..."
Points négatifs : "Je ne suis pas difficile, mais la cuisine Russe en avion..."
Points positifs : "The is very friendly and helpful."
Points négatifs : "The Kosher food is really bad. I got the same piece of raw marinated carrot and other unknown vegetable 3 times... During a flight."
Points négatifs : "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."
Points positifs : "My luggage was missing!!!"
Points positifs : "Crew, and food was great"
Points négatifs : "Delayed toooooo long"
Points positifs : "Rien."
Points négatifs : "Personnel hyper désagréable. Propreté aleatoiee"
Points positifs : "Just on time flight, good service from crew on board."
Points négatifs : "They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability."
Points positifs : "Nice and friendly crew, good food. Perfect!"
Points négatifs : "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."
Points négatifs : "30 minutes de retard"
Points négatifs : "Food was awful"
Points positifs : "Rien."
Points négatifs : "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"
Points positifs : "Appreciate the entertainment system"
Points négatifs : "Stopping people while boarding to ask questions or measure suitcases. Strange that it was done while boarding not before. Crowded- guy next to me had his knee in my space bc his knees didn’t fit. Felt more crowded than usual."
Points négatifs : "Les sièges trop petits"
Points positifs : "Excellent food, personal. Comfortable seats, best free movie. I enjoy it. You are the best!"
Points négatifs : "I can't say bad things. It was excellent"
Points positifs : "Good entertainment, love the Moscow airport"
Points négatifs : "Ran out of food choices, didn’t not give enough water"
Points positifs : "The food was very good, very filling. They offered frequent drink service."
Points négatifs : "Aeroflot is NEVER on time."
Points positifs : "It was the second time I travelled with aeroflot, and my experience was excellent. The crew was amazing, very friendly, they spoke Russian and English, food was excellent (they fed us like pigs, haha),great movie selection for on board entertainment. The airport in Moscow was easy to navigate, despite all the negative reviews I read before my visit there, I found my gate in no time and almost everyone who worked at the airport spoke English. The airport was super clean with a wide selection of food stores and gift shops. Good prices, too. I'm definitely flying aeroflot again."
Points positifs : "It was a short flight, crew was very friendly and helpful. No need for on board entertainment cause the duration was short and most people were actually sleeping."
Points positifs : "Excellent staff"
Points positifs : "I like the general things on the plane. Smiling services by the crew members, the taste of the foods, contents on the device, icecream...."
Points négatifs : "I didn't like the terrible service in Sheremetyevo International Airport. Personnel were so bossy.. It makes me think that Russian Airline is good but the country inside...."
Points positifs : "Great Food, Great Service, Great Entertainment options"
Points positifs : "Очень хорошая организация стыковочных рейсов. Даже с учётом задержки вылита из Вашингтона, транзит с рейса на рейс и получение багажа прошло очень организовано. Спасибо за ваше хорошее и вежливое обслуживание в аэропортах и самолетах!"
Points négatifs : "Не достаточное количество завтраков предлагаемых в меню. Блинчики совершенно не возможно было разрезать. Возможно подогретые вместе блины и сладкий сироп или варенье не самая удачная комбинация."
Points positifs : "Flight was ok!"
Points positifs : "We were traveling from Moscow to Zurich and had just 1,5 hrs time gap between the flights. I know, this is very short, but still we were hoping to get our baggage on time. Unfortunately, it did not happen. We were told that our baggage is "still in Moscow" when we arrived to Zurich. This is second time it happens while traveling with Aeroflot from Moscow. ."
Points négatifs : "Lost baggage"
Points positifs : "Only takeoff and landing"
Points négatifs : "Everything I didn't like except takeoff and landing"
Points positifs : "I am alive."
Points négatifs : "Both flights boarded and left late, my bags got lost and the food was terrible."
Points négatifs : "2nd meal didn't have a non-diary menu selection."
Points positifs : "The food was good, the temperature was good."
Points négatifs : "The monitor at my seat did not work. The crew offered me a magazine instead of moving to another seat. So I sat for 7 hours while everyone around me was enjoying a movie day."
Points positifs : "Fast flight. Good crew. Not old plane. Not overcrowded flight."
Points négatifs : "Need to improve food service. Need to Change flight time from early morning to day time"
Points positifs : "Price"
Points négatifs : "Entertainment system was not working properly, crew weren't able to fix it. Offered to change seets ( can not do that - was traveling together) They forgot my laggage in Moscow, people in JFK terminal was slow and I was waiting for any help for at least 20 Minutes ..."
Points négatifs : "The plane is narrow. They want to get as many people as possible on the expense of the comfort. Everyone is literally sitting on each other's lap. For the whole 9 hours there were no entertainment on board. The monitors on the left side of the plane didn't work. My kids went nuts! The flight attendant offered me to catch the technician who inspected the plane instead of complaining to the crew. Really??? I wanted to read a book, but didn't have a light over my head. Also the technician's fault. I don't think I'll ever fly this company again. I'd rather pay more and have a good experience."
Points positifs : "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Points négatifs : "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."
Points positifs : "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Points négatifs : "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Points positifs : "Crew was friendly and helpful"
Points négatifs : "Boarding was messy"
Points positifs : "Очень вежливый экипаж и мастерское пилотирование, чуствуешь себя в воздухе и при посадке очень уверенно"
Points négatifs : "Две проблемы - отсутствие вентиляции из ТА в Москву (обратно была центральная), индивидуальной вентиляции нет в принципе, я нахватался вируса и приехал в Вильнюс больной. Обратно задержка рейса на почти семь часов, причем кое-кто из пассажиров знал о ней заранее и приехал часа через четыре после запланированного отлета."
Points négatifs : "The food is uneatable Constant delay in all flight Dirty bathroom No room for legs"
Points positifs : "The Slippers that was given to us Drinks in the middle of the flight"
Points négatifs : "Food was terrible One of flight attended was absolutely scary Blankets were dirty"
Points négatifs : "Vous avez perdu mon baggage."
Points positifs : "nothing special at all when compared to other companies."
Points négatifs : "people standing for over one hour waiting to embark; when I told them about it, I was told that those people asked for it,; a kind of answer that was insulting to people's inteligence. I don't think people should stand for that kind of time, waiting to be called to embark. There was a lot of older people in that line but nobody did care. I definitely needed more space for my legs. The space offered was an insult to my body, it was almost a 21th century torture, specially when it was such a long flight."
Points positifs : "The seats were comfortable..the crew was awesome and polite...got to and from with no problems at all..this was my first overseas trip..I will definitely be using Aeroflot again in the future.....great trip"
Points négatifs : "There was nothing to complain about on my trip...."
Points négatifs : "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."
Points positifs : "Very enjoyable great staff,"
Points négatifs : "Lower prices"
Points positifs : "The flights and food were good. no problems there."
Points négatifs : "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."
Points positifs : "The was knowledgeable, but customer acumen sucks."
Points négatifs : "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."
Points positifs : "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."
Points négatifs : "They seats were cramped and didn’t have a lot of cushion. The BBQ chicken lunch was not good. There needed to be more frequent water available"
Points négatifs : "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"
Points négatifs : "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."
Points positifs : "Nothing."
Points négatifs : "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."
Points positifs : "Crew was great, seats in economy plus were comfortable. Arrival was 15 minutes early to Los Angeles."
Points négatifs : "Check in took a long time at Stockholm. Waiting area to board was very small and crowded."
Points positifs : "Flight was on time with friendly crew"
Points négatifs : "Backup plane from the 90s had broken entertainment system"
Points négatifs : "Seats were horrible, tiny , cramped"
Points positifs : "Very friendly crew. Complimentary bottles of water. Comfortable blankets."
Points positifs : "Timely & helpful"
Points négatifs : "Nothing"
Points négatifs : "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."
Points positifs : "ok"
Points négatifs : "ok"
Points positifs : "Excellent all around. Super smooth, friendly and fast!!"
Points négatifs : "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."
Points positifs : "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Points négatifs : "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."
Points positifs : "Efficient processing of passengers onto aircraft."
Points positifs : "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Points négatifs : "No major complaints on this flight."
Points négatifs : "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"
Points positifs : "Flight crew was curtious"
Points négatifs : "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."
Points positifs : "Smoothest landing I've ever experienced."
Points négatifs : "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."
Points positifs : "Upgraded to business class"
Points négatifs : "Flight delayed an hour & half"
Points négatifs : "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."
Points négatifs : "Lost my luggage when the other 3 people who I am traveling with got theirs. Not sure what went wrong there. No SAS personnel was available, actually there was no airline counter even. I filed a lost and found report at the airport. I will contact the airline , hope they will find my bags or at least provide vouchers for my one week vacation."
Points positifs : "The flight crew were very nice and helpful.."
Points négatifs : "I didn't like that we waited an hour to take off I had to run through the terminal in Chicago to catch my flight to Dallas. I had to rush though customs then run to check in baggage didn't have time just to drop off and run to shuttle then run to terminal security check in then run to my gate to catch my flight I was 2 minutes before my gate closed. I barely made the flight. I am also still waiting on United Airlines to find my luggage, they are supposed to call me and drop off my luggage."
Points positifs : "Boarding, comfort, cost of tickets"
Points négatifs : "Cost to check bags was dramatically higher than for other airlines. As part of this trip we flew with 6 providers and the cost for bags with SAS was almost double."
Points positifs : "t"
Points négatifs : "Food"
Points positifs : "I had a connecting flight in Stockholm and forgot my laptop in the first plane. SAS personnel was very friendly and got me my laptop quickly and I was able to make my connection, even though it was pretty tight."
Points négatifs : "Seats with too little space."
Points positifs : "Everything was great"
Points négatifs : "Nothing to mention"
Points positifs : "we landed 20 minutes before schedule"
Points positifs : "Nothing"
Points négatifs : "Delay"
Points positifs : "they were quick and apologetic"
Points négatifs : "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Points positifs : "Flight was on time, boarding was efficient."
Points négatifs : "No free snack? Come on. What is this, wizzair?"
Points positifs : "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Points négatifs : "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"
Points positifs : "Nice meal, friendly staff"
Points positifs : "Fabulous"
Points positifs : "Was told to collect our luggage and buy a new ticket!!!!"
Points négatifs : "Wasn't allowed to board connecting flight"
Points positifs : "great plane and food and crew"
Points négatifs : "cant pre book luggage way too expensive for bags"
Points positifs : "The plane was well kept and the entertainment system worked well with enough choice. The crew was average: no problems."
Points négatifs : "The (transatlantic) flight was delayed 8 hours and the only compensation received was 175DKK for lunch. Had to stay in the airport over 11 hours due to this delay and had already had a 16 hour layover from the day before. I realize that unexpected delays may occur, particularly in cases where passenger safety is in question, but delays of more than 5 hours cause major inconvenience and I felt stuck in the airport with my bags and having checked out of my hotel room already. Just compensating for lunch is not enough. In the future a partial reimbursement for the flight, access to the priority lounge or a more comfortable facility such as a hotel would provide the passengers with compensation proportional to the inconvenience."
Points négatifs : "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."
Points positifs : "we didn't crash"
Points négatifs : "it was extremely hot in boarding area. when we landed we sat on the tarmac for an hour with no air conditioning and we weren't allowed to use the"
Points positifs : "Staff was friendly"
Points négatifs : "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Points positifs : "The staff was very friendly and I noticed how kind they were to a mother travelling along with an infant and toddler."
Points négatifs : "I've had blankets on previous plane rides. It would have been nice to have something to cover up with."
Points positifs : "Easy embarkation, helpful staff."
Points négatifs : "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."
Points positifs : "Everything was smooth"
Points négatifs : "2 hr delay on a 2 hr flight"
Points négatifs : "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"
Points positifs : "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."
Points positifs : "Food and crew"
Points négatifs : "Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines"
Points positifs : "The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money."
Points positifs : "Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row"
Points négatifs : "We’re used to entertainment in seat like delta"
Points positifs : "Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight."
Points négatifs : "Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage."
Points négatifs : "Confort et divertissements."
Points négatifs : "On-time departure"
Points positifs : "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Points positifs : "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Points négatifs : "If a flight is delayed, they could inform us."
Points positifs : "Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours."
Points négatifs : "I could not check in online."
Points positifs : "The crew was very nice."
Points négatifs : "There were passengers clapping through the whole flight."
Points négatifs : "Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice."
Points positifs : "Only 15 minutes late, could have been worse"
Points négatifs : "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Points positifs : "Efficient"
Points négatifs : "Nothing"
Points positifs : "Comfort"
Points négatifs : "Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit."
Points négatifs : "Les hôtesses et stewards ne parlent pas ben l'anglais et encore moins bien le français."
Points positifs : "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."
Points positifs : "rafraîchissements"
Points négatifs : "Retard et non chaland pour certains membres"
Points positifs : "The plane was new and the food was fresh."
Points positifs : "Vietnam Airlines is doing an excellent job flying from the homeland to Paris and back. They have the last generation aeroplanes, decent seating in Economy Premium class. The crew is doing their jobs quickly and efficiently. I could sleep most of the 12 1/2 hours that it takes from SGN to CDG. And the prices are attractive, too."
Points positifs : "New plane, service great, process fine."
Points négatifs : "Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok."
Points positifs : "The Premium Economy section is relatively small, and quiet. At check-in, I was attributed a window seat, and the section was fully packed. The company went out of its way to give me an aisle seat. A window seat would have resulted in a badly hurting elbow. The seats in Economy Premium are OK, nice pitch and width : 2+4+2, instead of 3+3+3 in Economy."
Points négatifs : "The seats in Economy Premium have a foot-rest, that is badly designed and badly kept. Nothing to do with the kind they have in Business class. Push the button, it will spring up. This is OK for short people with short legs, like average Vietnamese customers. It is a pain for taller people with longer legs. It takes a lot of strength to push the footrest into its former position. In my seat, two attendants came to my help and could not do it. Something apparently was broken. I spent 13 miserable hours without being able to find a comfortable position for my legs. I strongly suggest to Vietnam Airlines get rid of the footrests altogether, or find an easy-to-manage model."
Points positifs : "The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation."
Points positifs : "Crew and airplane were great!"
Points négatifs : "Food was not as good as I'd remembered on previous trips."
Points positifs : "Ponctualité Verre d'eau fourni Bon staff"
Points négatifs : "Pas trop de divertissemeent à bord"
Points négatifs : "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Points positifs : "Ok"
Points négatifs : "Not fare"
Points positifs : "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
Points négatifs : "the lie flat bed was hard, no padding... uncomfortable."
Points positifs : "The crew were very welcoming."
Points négatifs : "The flight from Ho Chi Min to Phu Quoc changed numerous times, even the day of."
Points positifs : "The whole flight"
Points négatifs : "Nil by"
Points positifs : "Overall"
Points négatifs : "We could not check in on line . Why? This reason made us have to waited in the long line"
Points négatifs : "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
Points positifs : "Il n'y a eu aucun probleme, tout s'est bien passé. Choix relativements corrects en films. Repas acceptables. Personnel très bien."
Points négatifs : "Rien à signaler"
Points positifs : "Everything! The service, friendliness, food, movies, clean restroom, etc."
Points positifs : "Flight was on time and crew was professional and polite."
Points positifs : "Flight cancelled"
Points positifs : "On time. No problems."
Points positifs : "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful."
Points négatifs : "There weren't individual entertainment systems."
Points positifs : "it was a short trip"
Points négatifs : "plane was old and had an unpleasant odor"
Points positifs : "Nice planes, friendly staff. No entertainment or food during the flight though."
Points négatifs : "No entertainment or food. They only offered free water."
Points positifs : "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
Points négatifs : "I would like a few more recent English movie choices."
Points négatifs : "The lack of support to help us to rearrange flight. No explanation"
Points positifs : "The flight attendants were excellent! The flight went smoothly and on time!"
Points positifs : "Food, Beer, On Board staff"
Points négatifs : "Check in counter did not allow us to move up our flight and we found out the flight earlier had 20+ open seats."
Points positifs : "Plane was comfy and neat. No food was served as it was only a short flight which was fine."
Points négatifs : "Waiting on the tarmac for about 30-45 minutes before take-off with no explanation from the pilots was a bit annoying."
Points positifs : "I am handicapped and the ground and plane staff could not have been more attentive. Unlike other airlines they kept me informed of when I was to board and deplane. The flight is short and food was unnecessary. I think I was the only one one board that did not eat."
Points négatifs : "A good airline that is not confused about their market or customer base. No complaints"
Points positifs : "Did not have food so can't commen. This airline reminds me of Cathay pacific I really liked it. I have down Vietnam airlines several times Good English and on time. They know how to deal with people in wheelchair. I will fly every time I can"
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