Trouvez un vol pas cher Bastia - Chine

Points négatifs : "Idem"

Points positifs : "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Points négatifs : "Plus jamais de Kayak"

Points négatifs : "Entertainment system was not working on all seats"

Points négatifs : "I not get to go my flight, I couldn't get reimbursement"

Points négatifs : "Seat recline was broken- wouldn’t hold position."

Points positifs : "Nothing"
Points négatifs : "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Points négatifs : "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Points positifs : "Le lounge Air France magnifique; personnel de bord"
Points négatifs : "Le système de divertissement à bord"

Points positifs : "The seat was very comfortable."
Points négatifs : "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Points positifs : "Le personnel de bord et le service délivré sur un vol national"

Points positifs : "The Delta flight service was much better than the Air France flight I took on the previous leg."

Points positifs : "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Points négatifs : "See previous"

Points positifs : "Great food and friendly crew."
Points négatifs : "Seatback system was old and not very functional."

Points négatifs : "No entertainment facilities"

Points négatifs : "See above."

Points négatifs : "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Points positifs : "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Points négatifs : "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Points positifs : "Tout était très bien"
Points négatifs : "Rien"

Points positifs : "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Points négatifs : "See above. Overall, very nice experience."

Points positifs : "Left on time. No turbulence."

Points positifs : "Personnel plus que pro"

Points positifs : "The crew"
Points négatifs : "Seats! They were too small!"

Points positifs : "Crew was very nice and the food was excellent."

Points positifs : "I require très aimable. Super pilote."

Points négatifs : "Arrived 5 hours late"

Points positifs : "Crew was nice movie selection was good."
Points négatifs : "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Points positifs : "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Points positifs : "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Points négatifs : "The seat padding is rather thin."

Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"

Points négatifs : "La nourriture pas de choix et personnel pas très aimable."

Points positifs : "Bon équipage"
Points négatifs : "Nourriture moyenne"

Points positifs : "Personnels agréables et disponibles. Bonne information quant au retard."
Points négatifs : "Embarquement et contrôle de bagages très mal indiqué (pas dans le hall indiqué)"

Points positifs : "That I was able to sleep a bit on the flight - and that we gained an hour."
Points négatifs : "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Points négatifs : "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Points positifs : "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Points positifs : "Food and wine was very good. Music selection was excellent."
Points négatifs : "Not enough leg room."

Points négatifs : "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Points négatifs : "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Points positifs : "Comfortable, hospitality and wonderful service"

Points positifs : "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Points négatifs : "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Points positifs : "Ok"
Points négatifs : "Nothing"

Points positifs : "Crew were pleasant most of the time"
Points négatifs : "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Points positifs : "Équipage au top, serviable, souriant, vraiment super !"

Points positifs : "L’équipage"
Points négatifs : "Le retard a l’embarquement"

Points positifs : "Tout"
Points négatifs : "Rien"