Trouvez des vols pas chers Aéroport Nikola-Tesla de Belgrade - Paris

Points négatifs : "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."

Points positifs : "sidefini landig, merci."

Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Points négatifs : "My luggage is lost"

Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Points positifs : "The crew was very accommodating"
Points négatifs : "Entertainment system was old and with few choices"

Points positifs : "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Points négatifs : "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Points positifs : "It was a normal flight with any extra confortable feature."
Points négatifs : "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Points positifs : "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Points positifs : "Crew was excellent. Seats were uncomfortable"

Points négatifs : "La ponctualité"

Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Points positifs : "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Points négatifs : "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Points négatifs : "Very good!"

Points négatifs : "Very nice company!"

Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."

Points positifs : "Gentillesse du personnel"

Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."

Points positifs : "Équipage très sympathique vol rapide"

Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Points positifs : "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Points négatifs : "All good!"

Points négatifs : "Pas de chocolat Oups"

Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."

Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Points positifs : "Overall everything was great"
Points négatifs : "None"

Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"

Points positifs : "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Points négatifs : "Nothing, really!"

Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."

Points positifs : "Food"

Points positifs : "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Points négatifs : "None"

Points négatifs : "Excelent"

Points négatifs : "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Points négatifs : "Manque le petit sandwich"

Points positifs : "La modernité de l'avion"
Points négatifs : "Les turbulences de fou"

Points positifs : "les sièges dans l'avion"
Points négatifs : "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Points positifs : "The hospitality & staff were impeccable."

Points positifs : "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Points négatifs : "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Points positifs : "Crew was nice."
Points négatifs : "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Points positifs : "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Points négatifs : "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"

Points positifs : "Nothing"
Points négatifs : "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Points négatifs : "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Points positifs : "Everything was excelent"
Points négatifs : "Nothing"

Points positifs : "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."

Points négatifs : "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Points négatifs : "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "The online check in wasn’t possible so I wasn’t able to choose my seat."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "GOOD FOOD GOOD CREW"
Points négatifs : "NO TV IN FLIGHT"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
Points négatifs : "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "Great food"
Points négatifs : "More alcohol choices"

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "great selection of movies"
Points négatifs : "heat, small seats."

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "love the wine/food for, the long haul flights and a good selection of entertainment!"
Points négatifs : "still dont get why plane seats can't br designed to be mildly comfortable."

Points positifs : "The meals and in flight entertainment"
Points négatifs : "The seating I needed more leg room"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points négatifs : "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"

Points négatifs : "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."

Points positifs : "Rien"

Points positifs : "Стьюарды"
Points négatifs : "Ничего"

Points positifs : "Crew and in flight meal and refreshment services were great."

Points positifs : "Flight was supper comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Points négatifs : "Very noisy plain . I could hear the air sounds only the bad thing was bothering me"

Points positifs : "Cabin crew was perfect! Food and everything is best!"

Points positifs : "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Points négatifs : "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Points positifs : "I like your entertainment system, but the cushions on the headset were not the best."
Points négatifs : "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."

Points positifs : "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"

Points négatifs : "Repas"

Points négatifs : "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "Headphones did not work"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"

Points positifs : "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Points positifs : "Went smoothly!"

Points positifs : "Smaller aircraft but better seats, comfortable"
Points négatifs : "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points négatifs : "no USB chargers!"

Points positifs : "Crew was amazing and seats were comfortable."

Points positifs : "Crew"
Points négatifs : "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Points positifs : "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Points négatifs : "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Points négatifs : "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."

Points positifs : "The crew on-board was nicer this time"
Points négatifs : "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Points positifs : "Everything was great"
Points négatifs : "I’d honestly pay more for childless flights"

Points négatifs : "First leg was delayed out of Belgrade so I missed the connection to Washington"

Points négatifs : "Food"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Improving customer service during delay but overall good"

Points positifs : "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Points négatifs : "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "n"
Points négatifs : "n"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Points négatifs : "Flight was 2 hours late in departing from Frankfurt."

Points positifs : "The seats are comfortable and the plane was clean and well-presented."
Points négatifs : "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Points positifs : "Professional, efficient, full, nice sandwich and coffee."

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points positifs : "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Points négatifs : "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."

Points négatifs : "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Points positifs : "Professional crew"
Points négatifs : "Depart on time"

Points négatifs : "Seat spacing"

Points négatifs : "very rude and extremely racist group. I will not fly them again."

Points positifs : "Crew, seat"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points positifs : "Rude inconsiderate staff. Terrible plane"
Points négatifs : "Everything"

Points négatifs : "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points positifs : "Flight time was quite good"
Points négatifs : "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points positifs : "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Points négatifs : "The food. It was okay."

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points positifs : "Sits had more room then other plain"

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points négatifs : "very late"

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points négatifs : "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Points positifs : "Very good drink service (one cold and one hot drink)"

Points négatifs : "NA"

Points positifs : "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points positifs : "continium of previous service provided"

Points positifs : "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Points négatifs : "Poor announcements"

Points positifs : "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Points négatifs : "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Points négatifs : "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points positifs : "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Points négatifs : "The food was not edible"

Points positifs : "Staff very welcoming"

Points négatifs : "I remember a time when these flights had entertainment on them..."

Points positifs : "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Points négatifs : "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Points positifs : "Wonderful flight attendant. (I think his name was Stephen?)"
Points négatifs : "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points positifs : "crew"

Points positifs : "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Points négatifs : "nothing I didn't like"

Points positifs : "proff handeling of sick person !Othervise quiet and nise trawel!"

Points positifs : "The food was tasty, the crew was nice and overall it was realy good"
Points négatifs : "There wasn't any movies or music as entertainment"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Points négatifs : "Nothing,just the seats. Cleanliness was perfect"

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Comfort"
Points négatifs : "Internet"

Points positifs : "Loved the smooth ride."
Points négatifs : "Bathroom was pretty nasty"

Points positifs : "Newer plane, crew was amazing, seats were adjustable"

Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was friendly"
Points négatifs : "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "They left my bag off the plane. Ridiculous."

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Points négatifs : "If I knew how to recline my seat earlier. I did try several times"

Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Nice seats. Only seats with a row of 2, which is what I wanted,"

Points négatifs : "Larger meals."

Points négatifs : "The flight was cancelled and had to be rerouted on United Airlines."

Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Points positifs : "Boarding agent extra effort to improve my seating!"
Points négatifs : "Food amount less than expected."

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points positifs : "The flight to Gdansk took off and arrived on-time and the staff were professional."
Points négatifs : "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Points négatifs : "Didn’t happen."

Points positifs : "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Points négatifs : "That it didn’t happen."

Points négatifs : "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"

Points positifs : "Good service onboard, good food. On time."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Points négatifs : "Boarding was a free for all. The travelers did not pay attention to the priorities."

Points négatifs : "Bag was lost"

Points négatifs : "Bag was lost"

Points positifs : "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Points positifs : "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Points négatifs : "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Points négatifs : "Service from airline host Poorly maintained plane Bad food Old entertainment"

Points négatifs : "Too late i missed my connection flight"

Points négatifs : "OLD OLD plane with hard seats and tiny screens"

Points positifs : "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Points négatifs : "Nothing."

Points positifs : "I really like the spaciousness, the plug ins and general service"
Points négatifs : "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."