Trouvez un vol pas cher Biarritz - Europe
Bon à savoir
|mars||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 7%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 18%.|
Prix moyen aller-retour
|221 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|119 €||ou moins|
Bonne affaire aller simple
|63 €||ou moins|
FAQ - Réserver un vol de Biarritz pour l' Europe
Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols Biarritz-Europe ?
Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre Biarritz et l' Europe ?
Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre Biarritz et l' Europe ?
À quoi correspond l’option KAYAK Mix dans les résultats de vols Biarritz-Europe ?
À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Biarritz-Europe ?
5 meilleures compagnies proposant des vols Biarritz-Anglet-Bayonne - Europe
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Punctual"
Points négatifs : "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Points positifs : "Tout"
Points négatifs : "Rien"
Points positifs : "More leg room"
Points négatifs : "Space"
Points négatifs : "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Points positifs : "La tranquillité de la cabine premium"
Points négatifs : "Le confort de la cabine"
Points positifs : "Crew very professional"
Points négatifs : "Boarding was a little confusing"
Points positifs : "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Points négatifs : "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"
Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"
Points positifs : "Had decent room space seats comfortable"
Points négatifs : "My luggage could have arrived for a start"
Points positifs : "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Points positifs : "Personnel plus que pro"
Points positifs : "Personnel très agréable mais collation un peu insuffisante"
Points négatifs : "Le décollage en retard (1 heure) et une annonce inexistante pour le duty free"
Points négatifs : "Propreté de l'appareil"
Points négatifs : "Great experience"
Points positifs : "The transfer times were excellent"
Points positifs : "la ponctualité du vol et les services a board"
Points négatifs : "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"
Points positifs : "DIY snack area"
Points négatifs : "Food and seating"
Points positifs : "The crew were polite and friendly"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Points positifs : "The staff..the attentions..food."
Points positifs : "Personnel de bord aimable, vol sans encombre"
Points négatifs : "Obligation d’enlever l'ensemble des films transparents protecteurs sur les valises, alors même que lors du voyage aller la compagnie n'avait pas embarqué une valise (non filmée), toujours très désagréable de devoir reprendre les bagages au comptoir d'enregistrement. Demande de justificatifs d'adresse lors de l'embarquement alors que ces justificatifs n'étaient pas requis sur le voyage aller. Vérification minutieuse de l'ensemble des poids des bagages à main (qui étaient tous conformes) pour un vol intérieur d'une heure... A l'évidence le service client n'est plus au rendez-vous avec Air France."
Points positifs : "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Points négatifs : "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"
Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"
Points positifs : "Quick and efficient not lying more to say or critique."
Points négatifs : "Coffee and a bread roll as a snack??"
Points positifs : "Ras"
Points négatifs : "Ras"
Points négatifs : "Le retard"
Points négatifs : "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"
Points positifs : "Le temps de vol."
Points négatifs : "Le retard"
Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"
Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."
Points négatifs : "30 minutes de retard"
Points négatifs : "Plane left more than 40 minutes late with no explanation or apology."
Points positifs : "La disponibilité et l’amabilité du personnel à bord"
Points négatifs : "Le retard a l embarquement sans vraiment d explication alors que le retard ensuit au décollage a été expliqué par le commandant de bord"
Points négatifs : "No offer of snack with no egg in it."
Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."
Points positifs : "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Points négatifs : "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Points positifs : "Boarding was on time"
Points négatifs : "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"
Points négatifs : "Couldn't make the connection....Overall....an aweful experience!"
Points positifs : "Rien"
Points négatifs : "Air France n'a pas voulu me faire embarquer dans le vol Conakry-Paris car ma correspondance (Paris-Nice) était annulé... tout ça sans réels explications !!!"
Points positifs : "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Points négatifs : "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."
Points négatifs : "Le retard d’une heure et demie sans explication"
Points positifs : "Price"
Points négatifs : "The boarding was very slow and to seat to small for me."
Points positifs : "It was a very nice, standard flight. Nothing remarkable good or bad."
Points positifs : "The was not confortable"
Points négatifs : "Having more entertaiment"
Points positifs : "On time"
Points négatifs : "Seats and legroom"
Points négatifs : "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Points négatifs : "Baggage claim was nearly one hour long"
Points négatifs : "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Points négatifs : "Not even water is offered to people"
Points positifs : "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Points positifs : "Quick and convenient"
Points négatifs : "Delays are always an issue"
Points négatifs : "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Points positifs : "They changed the flight schedule and i asked them for refund and i did not get my money back"
Points négatifs : "Delay..."
Points positifs : "Everything was fine"
Points négatifs : "No problems"
Points positifs : "Not full flight"
Points négatifs : "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Points positifs : "We departed on time It was cheap to check a bag"
Points négatifs : "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Points positifs : "The flight was on time."
Points négatifs : "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Points positifs : "The crew were very nice"
Points négatifs : "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Points positifs : "All went well with no interference."
Points négatifs : "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Points négatifs : "Free tea & coffee would be ideal"
Points négatifs : "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Points positifs : "The crew was personable. Flight was on time."
Points négatifs : "Transavia delayed 1:30h the flight."
Points négatifs : "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Points positifs : "Everyone was happy trip went great price aircraft clean crew nice!"
Points positifs : "very nice crew"
Points négatifs : "no pre-checkin on my return flight"
Points positifs : "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Points négatifs : "I liked it all!"
Points positifs : "Cheap ticket"
Points négatifs : "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Points positifs : "Cheap. Gets you from one stop to the next."
Points négatifs : "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Points positifs : "Plane comfort was normal to good."
Points négatifs : "Boarding staff at Orly was disgustingly rude."
Points négatifs : "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Points positifs : "That I could finally land in Madrid, actually a quick flight!"
Points négatifs : "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Points négatifs : "1 hour delay."
Points positifs : "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Points négatifs : "Nothing not to like."
Points négatifs : "Nacing."
Points positifs : "Flight was on time"
Points négatifs : "Boarding and disembarking were poor"
Points positifs : "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Points négatifs : "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Points positifs : "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Points négatifs : "See above"
Points négatifs : "Crew were very rude"
Points positifs : "Gets the job done. Quick flight, well managed. Crew members were nice."
Points négatifs : "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Points négatifs : "I did'' that we have to pay for have water to drink !"
Points négatifs : "water is not complimentary"
Points négatifs : "Poor attitude from ground service at the boarding gate"
Points positifs : "Quick boarding comfortable"
Points négatifs : "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Points positifs : "Cheap"
Points négatifs : "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Points positifs : "Staff in the plane and food options"
Points négatifs : "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."
Points positifs : "Lines and delays and shuttles and more delays."
Points positifs : "On time, clean on the plane."
Points négatifs : "Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check."
Points négatifs : "Last flight of the night always running late"
Points positifs : "Space in plane"
Points négatifs : "Departure on time as had connecting flight"
Points positifs : "The crew on the plane handled the difficulties of a passenger well."
Points négatifs : "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."
Points positifs : "Speech from the pilot. Only person to explain the situation during the 4hour delay"
Points négatifs : "Everything. Poor customer service. Atrocious service. Would not recommend"
Points positifs : "The crew were courteous and friendly, the seats were comfortable."
Points négatifs : "Nothing stood out as needing improvement."
Points positifs : "Typical low cost airline. Not Much to praise"
Points négatifs : "Flight delayed two hours. Terminal for exit in Budapest for final boarding on Tarmac basically a tin warehouse. Stood a very long time. On tarmac and busses in Paris. Reason it’s low cost."
Points positifs : "Easy and well organised. No long waits."
Points négatifs : "Check-in process for colleague's musical instrument appalling. For lute safety requires window seat. Can't be done online or at automated check-in desks. You have to go to customer services and wait in long slow queue for 2 assistants. Staff constantly bring others to desk in front of queue."
Points positifs : "On time departure, professional crew and comfortable seat for flight duration."
Points négatifs : "30 min delay on arrival due to stand occupied by another easyJet aircraft."
Points positifs : "Didn't need to worry about my bag being larger than a handbag"
Points négatifs : "Why is it always my flight that's delayed????"
Points positifs : "Crew were great and can't compliment enough."
Points positifs : "Crew bright polite and friendly. Professional"
Points négatifs : "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Points négatifs : "Airport - took way way too long for security. I had to rush which was v v difficult as I have a Prosthetic right leg!! Plus security took away my aftershave but yet allowed a lady to bring in a 500ml skin cream!?!?"
Points positifs : "Arrived on time!!!"
Points positifs : "Helpful staff"
Points négatifs : "Not much leg room"
Points positifs : "No wait at the boarding gate. Punctual departure. 20 mins early landing. Luggage ready for immediate collection on baggage carousel."
Points négatifs : "Seat pitch could have been larger but wasn't too cramped."
Points négatifs : "Speedy boarding onto the shuttle bus is a joke. Drink prices have increased"
Points positifs : "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Points négatifs : "Nothing."
Points positifs : "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Points négatifs : "Nothing."
Points négatifs : "Some passe"
Points positifs : "service"
Points positifs : "Crew were friendly"
Points négatifs : "Bag procedures are an overpriced farce"
Points positifs : "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."
Points positifs : "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Points négatifs : "Everything"
Points positifs : "Good fly"
Points positifs : "The fact that the flight was cheap and somewhat on time"
Points négatifs : "We had to walk for a very long distance to get to the gate for boarding and has to pay base on different kg"
Points négatifs : "They charge you for a carry on and Budapest AirPort everything is very complicate so you can not pay for the suitcase when you check in you have to go to other office and then come back were you started. At the plane they don’t give you nothing no water, nothing. They are no kind."
Points positifs : "Crew was friendly and courtious"
Points négatifs : "Long lines waiting to board. No pkace to sit, no bathrooms, nothing. On-board weird 40 min tarmac delay. No offer of water or anything not glued to a price tag. Come on - people need a drink of water after hours sitting on a plane and standing in lines. Unbelievable!"
Points positifs : "Liked the easy check in"
Points négatifs : "Didn’t allow me to take bagpack and my carry on at the same time"
Points positifs : "I don't recall liking much of anything."
Points négatifs : "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."
Points négatifs : "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Points positifs : "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Points négatifs : "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."
Points négatifs : "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"
Points positifs : "Liverpool airport is really easy to arrive at and get to your gate. easyJet have some relaxed Liverpool staff and with Liverpool airport and easyJet Liverpool staff you have a relaxed combination."
Points négatifs : "Everything."
Points positifs : "NOTHING"
Points négatifs : "Absolute worst experience in 15 years of frequent travel. EasyJet flight was cancelled from Paris to Nice incurring and additional 417 euro flight with Air France and 250 euro TAXI from Toulon to nice. Absolute absurdity as there were no other flights to Nice for 2 days. Easy jet then OVERBOOKED me from Nice to Paris. I had to fly Air France AGAIN, an additional 380 euro and I missed my connecting flight from Paris to jfk costing me an additional $800USD. How is this even allowed? WORST company to have ever existed, they must go out of business, contacting BBB and getting the word out on this disgusting company."
Points négatifs : "Stewart jeune et immature, changement de gate 20 minutes avant le départ et avion un peu retardé. J'ai pris une petite valise à main qui devait rester avec moi dans l'avion avec plein de chose fragile à l'intérieur mais malgré toute la place disponible dans l'avion pour la mettre, un Stewart sans explication m'a demandé de la mettre en soute. En effet, je vais pas vous mentir que je n'ai pas bien réagi à sa demande désagréable car la taille et le poid de mon baggage à main concordait avec les règles mise en place par "easyJet". Je me lève un peu plus tard pour demander un simple verre d'eau au même steward qui m'a stoppé pour ma valise, mais celui ci avait décidé de me faire "chié" jusqu'à la fin en prenant tout son temps pour me remplir mon verre d'eau et au lieu de me le donner directement, il a préféré le garder quelque minutes dans sa main en me regardant d'un air moqueurs. Enfin j'ai voulu essayer "easyJet" pour la première fois mais vraiment plus jamais."
Points positifs : "Efficient, fast, decent legroom as we were on the exit row."
Points négatifs : "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."
Points positifs : "Crew are friendly and helpful."
Points négatifs : "All beverages and food are for purchase. Not much of services."
Points positifs : "No food or entertainment."
Points positifs : "Won’t ever fly with easy jet"
Points négatifs : "I wasn’t well and not fit to fly at 6 pm bst but easyjet asked for £300 to fly the next available flight just pathetic"
Points positifs : "Adequate for short flight"
Points négatifs : "Cramped seating Long wait on jet ramp"
Points positifs : "Got to destination"
Points négatifs : "Customer service was poor from ground staff at Bristol, should be expected from budget airline."
Points positifs : "Quick flight, great take off and smooth landing"
Points positifs : "Going through security it was easy"
Points négatifs : "The person now their policies their equipment most of all their personnel rude."
Points positifs : "The agent that helped me check in"
Points négatifs : "The flight was delayed, the doors were open and even when Iwas seated it was cold and I could smell fuel. I found it difficult to breath. I am very disappointed with the service"
Points positifs : "Really all was good especially the price. Efficent and smooth. The one thing was carry on bag, counting a laptop; almost every where I've been a laptop considered like a woman's purse. Fortunately I was able to cram it in to my other bag, but had I not serious problem."
Points négatifs : "Carry on policy! Wrote about above, but really could have ruined trip. Need to align with general airline policies."
Points positifs : "Boarding was quick, flight was smooth, captain kept us updated throughout the flight, cabin crew was friendly and polite."
Points positifs : "Speedy boarding & extra legroom paid dividends, smooth process through the airport after bag drop with no queuing! Comfortable seats with plenty of space betwen them"
Points négatifs : "Nothing"
Points négatifs : "PAYING 150 EUROS EXTRA TO TAKE MY HANDBAG ON BOARD"
Points positifs : "That finally we arrived. 6 hours delay."
Points négatifs : "Everything. Poor management from Volotea and very poor services from SACBO."
Points positifs : "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Points négatifs : "Going anywhere but Catania"
Points négatifs : "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Points négatifs : "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."
Points négatifs : "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Points négatifs : "The return flight was very turbulent, but mostly close to take off and landing."
Points négatifs : "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Points négatifs : "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."
Points positifs : "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Points négatifs : "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Points positifs : "Checking and boarding were easy. Also email reminders were helpful."
Points négatifs : "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Points positifs : "Low cost"
Points négatifs : "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."
Points positifs : "Not much"
Points négatifs : "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"
Points positifs : "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Points négatifs : "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Points positifs : "It was a quick flight."
Points négatifs : "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Points négatifs : "Will never fly them again"
Points négatifs : "Worst airline I've ever experienced, avoid at all costs"
Points négatifs : "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"
Points positifs : "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Points positifs : "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Points négatifs : "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Points positifs : "Convenient straight flight to Bordeaux"
Points négatifs : "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"
Points positifs : "The friendly flight attendants."
Points négatifs : "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Points négatifs : "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Points positifs : "Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations."
Points positifs : "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."
Points négatifs : "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."
Points négatifs : "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"
Points positifs : "Personnel were helpful, polite and spoke English as well as many other languages."
Points négatifs : "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Points négatifs : "There was no airline or flight by his name ."
Points positifs : "Nothing"
Points négatifs : "Check in started at 9:05 and boarding was at 9:25, we arrived at the airport (which has 1 gate) at 9:10. There was no one at the check in counter until we asked the security guard for help. At 9:30, the Volotea attendant came back and said we were late and missed boarding and it would cost another 180 euro to get on the plane!! Beware!!! -They have a 20 kg or 44 lb weight limit instead of 50 and will charge you an additional 60 euro per bag of over 44 lbs! -Print your own boarding passes, they charge 20 euro per passenger if they have to print it at check in. -There are fees all over the place, it is a SCAM!"
Points négatifs : "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Points négatifs : "Everything"
Points positifs : "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Points positifs : "Crew was very nice and professional."
Points négatifs : "Seating is a bit tight. But ours was a short flight."
Points négatifs : "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."
Points négatifs : "The next flight they had to my destination was 3 DAYS later. Therefore, I had to purchase another three tickets with a different carrier and got NO credit for the missed fight with Volotea. BAD Business."
Points positifs : "Price, direct flight"
Points négatifs : "No frills, no beverage/snack service, seats very uncomfortable"
Points positifs : "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Points négatifs : "Flight was cancelled 6 months ago and I still have not received my refund."
Points positifs : "The cabin crew don't know their job and don't care about security! They separate my husband and I from our children. They changed our seats, because they 2 people previous to us were too elder to seat at emergency exit. So we got stuck seating at emergency exit and away from our children! Who will put the emergency mask on my children now in case of emergency Volotea airline ?! Learn your job as flight attendant!"
Points positifs : "Errrm...that we actually got to Palermo alive, that was nice."
Points négatifs : "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."
Points négatifs : "Was delayed and had to cancel flight and book a different airline"
Points positifs : "on time inexpensive and nice flight attendants"
Points négatifs : "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."
Points positifs : "On time"
Points négatifs : "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"
Points positifs : "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Points négatifs : "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Points positifs : "I liked how they played music"
Points négatifs : "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."
Points positifs : "Nothing to be honest."
Points négatifs : "When we checked in my bag was 21 kg and she gave me trouble with that even though we had to pay extra for the bag in the first place. And then since it was a backpack we had to take it to a different location to drop it off for check-in. She also wasn't too friendly either. The flight was an hour and a half delayed. In fact each time I have flown with volotea the airplane hasn't been on time and hasn't even taken off by the time the flight was scheduled to land! The seats were close and the ride was not comfortable. I absolutely will not be using this airline again and certainly would not recommend it to anyone."
Points positifs : "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Points positifs : "Nothing"
Points négatifs : "The flight was delayed , no communication, no bus arrived at the gate to take us to the plane , no communication , no boarding process whatsoever , no communication , no apology offered , no in flight catering offered free or for purchase , a complete joke of a flight , my worst ever and I have flown all around the world including both poles !"
Points positifs : "Muy buen servicio"
Points négatifs : "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Points positifs : "The crew were very welcoming and for a low budget airline, the staff were very professional."
Points négatifs : "What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island."
Points négatifs : "It's Ryanair. We know that they won't change."
Points négatifs : "Everything"
Points positifs : "Yes, the onboard crew did a great job."
Points négatifs : "Their crazy rules with “hand luggage” makes me nuts."
Points positifs : "Airport"
Points négatifs : "Delays and missed bus"
Points positifs : "Sièges trop durs"
Points positifs : "Pas de retard, équipage sympathique à vue, arrivée en avance. De la place pour les jambes et embarquement rapide."
Points négatifs : "Atterrisage assez difficille mais uniquement sur le vol emprunté. Sièges pas très confortables, mais pour le prix on ne s'en occupe pas."
Points positifs : "Rien"
Points négatifs : "Tous"
Points positifs : "L'équipage était comme d'habitude, au top"
Points négatifs : "Ils pourraient être à l'heure, au moins de temps en temps"
Points positifs : "L'équipage"
Points négatifs : "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."
Points positifs : "Inadmissible"
Points négatifs : "Bonjour La nouvelle loi concernant le bagage cabine est inadmissible étant donné que le gabarit du sac n’est pas le même au départ de Marseille qu’au départ de Marrakech... le gabarit est beaucoup plus petit à Marrakech donc nous sommes obligés de payer le bagage en soute . C’est inacceptable et honteux de votre part!"
Points positifs : "L'avion volait."
Points négatifs : "Enregistrement chaotique. Pas de possibilité de télécharger les cartes d'embarquement, donc s'impose de payer un surplus de 20£ pour pouvoir embarquer, sans conter que plus de la moitié des passagers étaient dans la même situation, on à dû courir de la zone d'enregistrement jusqu'au service aux clients aller-retour avec toutes les bagages et bien évidemment en faisant des prières pour ne pas rater l'avion. Ensuite, une fois terminé la séance cardio à l'aéroport et passé tous les filtres de contrôle, on est dirigé vers l'aéronef et voilà un autre surprise ; on doit attendre au près de l'avion sur le tarmac... Normalement ça ne devrait pas être grand chose, sauf qu'il y est six heures de matin à London et il fait 5 degrés Celsius à l'extérieur... Oui, ça caille un peu. Aéronef avec un design de base adaptée à la quantité et non à la qualité, fauteuils rigides sans aucun option économique, pas de divertissement abord, même pas un écran et ont ne parle même pas d'amuse gueule sans avoir à recourir à la carte bleu... C'est ma deuxième fois avec Ryanair et cette fois ci ils sont fait des efforts pour se dépasser dans la cônerie... :("
Points positifs : "Maybe the intial price of the flights"
Points négatifs : "There was a hidden charge for everything. If you didn’t check in online, it was 55 Euro, to change your seat to sit next to whoever you are flying with 8 Euro, every refreshment was a charge, luggage was a charge, and the staff were very unfriendly. I will never fly this airline again."
Points positifs : "La ponctualité"
Points négatifs : "Que l'on m'a obligée de mettre ma valise cabine en soute"
Points positifs : "Le minimum"
Points négatifs : "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"
Points négatifs : "le retard d une demi heure et la mise en soute du bagage à main..."
Points positifs : "Le vol s'est bien passé"
Points négatifs : "Nous trouvons injuste de prendre 20€ par personne (nous sommes 2 personnes = 40€) de ne pas avoir imprimé nos "boarding cards". Nous sommes 2 retraités qui n'avons pas de smart phone et ce n'était pas possible pour nous d'avoir accès à notre messagerie. On n'avait pas un ordinateur avec nous. Pour prendre 40€ simplement pour ça, ce n'est pas bien juste. Au moins, il faut prévenir en GRANDES LETTRES que si on n'imprime pas les boarding cards, on doit payer lourd pour cela."
Points positifs : "L'amabilité de l'équipage."
Points négatifs : "Nous avons attendu nos bagages beaucoup trop longtemps. Trois vols sur le même tapis. C'était la pagaille."
Points positifs : "it was 1 hour flight so it was really great"
Points négatifs : "nothing"
Points positifs : "Le prix"
Points négatifs : "Pour rajouter n importe qu elle prestation il faut payer cher . Y compris de l'eau"
Points positifs : "The plane landed safely"
Points négatifs : "They gave me false information at the airport that led to my having to 55 euros for the boarding pass. I did all I could to avoid the charge in advance but it happened anyway and I had no choice if I wanted to get on that flight"
Points positifs : "It arrived to its destination."
Points négatifs : "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Points négatifs : "I had to book my own flight"
Points positifs : "L'accueil de l'équipage"
Points négatifs : "Le retard et toujours ce problème de réception des cartes d'embarquement par kiwi J'ai reçu cette fois une carte sur 3 par mail Pour faire les cartes j'avais le mail de kiwi cette fois donc ça a été mais je trouve toujours le procédé complètement anormal voire tout à fait ignoble quand je pense aux personnes plus âgées par exemple Je reste choquée par les méthodes du prestataire Kiwi"
Points positifs : "seul chose positive les tarifs"
Points négatifs : "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."
Points positifs : "I like nothing about this airline."
Points négatifs : "No check in email reminder is provided. Had to wait in 3 different lines to print boarding pass, check in, and find out if your bag fit airline restrictions. We were charged 68 euro each to print boarding pass. The airports credit card machine was down and we were forced to go to an ATM and pay in cash. The carry on size restrictions are ridiculous. Your bag will be marked as too large (at a 50 additional euro charge) if it sicks out by 1 inch thickness wise, even if it fits into the box provided. Horrible experience and I will never use this airline again."
Points positifs : "price"
Points négatifs : "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"
Points négatifs : "45 minutes pour recuperer des bagages a l'aller 1 heure de retard au retour"
Points négatifs : "Departure was delayed over 3 hiurs"
Points négatifs : "They charge €65 to issue you a boarding pass if you don’t check-in online, which is impossible if you don’t have a data plan when traveling and when the confirmation they send you is a different language (Greek when flying out of santorini). About 40 people on our flight of ~170 had to pay €65 extra! Customer service is also horrible as they really don’t care to help you at all!"
Points positifs : "Price"
Points négatifs : "Delays over and hour after we were loaded in plane. No food or drinks offered for their delay"
Points positifs : "Nothing"
Points négatifs : "Horrible boarding. Horrible seats. Garbage sandwiches for a fee. Zero entertainment. Not even a seat pocket. Toilet was disgusting, no wipers. Hyper stressed. Glad it's over, baby! Never ever, again."
Points positifs : "Agent de bord très gentil"
Points négatifs : "Site internet difficile à comprendre, j’aurais payé à l’avance les frais de bagages en soute. 80 euros!!! Sur place!"
Points négatifs : "No way to print boarding pass. Suitcases were soaked in the rain."
Points négatifs : "Il est inadmissible qu'on ne donne même pas un verre d'eau durant ce voyage qui a duré 3 heures de temps et en plus pour un voyageur avec un bébé. De plus j'ai payé l'option priorité car on m'a dit que le bébé avait droit à un bagage de 10Kg qu'on pouvait envoyer en soute et ce n'était pas le cas. Ma fille a du avoir en main le bagage du bébé, son bagage cabine, la poussette et le bébé lui-même. Cà a été infernal pour elle. Je demande donc le remboursement de l'option priorité que j'ai payé pour rien (90€). Merci."
Points positifs : "The price"
Points négatifs : "The seats"
Points positifs : "Good price, timeliness"
Points négatifs : "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"
Points négatifs : "Le confort le manque de place entre deux sièges Les repas ou boissons payantes L'atterrissage plutôt rude Embarquement long en plein froid"
Points positifs : "I miss my flight from Trieste to roma today."
Points négatifs : "2 bagages en cabines mis en soute. Une des deux valises complètement cassée et ne pouvant plus fonctionner. Tous cela sans le savoir car le personnel ne fait même pas l'effort de vous expliquer. Sans compter les 2h30 de retard mais pas remboursable car cela ne dépasse pas les 3h. Un scandale cette compagnie qui ne devrait même plus exercer sa fonction."
Points positifs : "après un dégivrage au niveau des ailes, que je n'avais jamais vu, nous avons récupéré le petit retard occasionné très bien. On nous a proposé, gratuitement, au moment de l'embarquement de prendre en charge mon bagage. Merci Isabelle"
Points négatifs : "Bonjour, je n'ai pas reçu mon appréciation sur l'aller 1h30 de retard annoncé puis 10mn après on nous appelle pour finalement nous faire attendre dans le couloir d'embarquement, je ne comprends pas pourquoi cordialement Isabelle"
Points positifs : "El precio es inigualable con respecto a las demás aerolíneas"
Points négatifs : "Las azafatas venden muchas cosas para un vuelo tan corto y es molesto"
Points positifs : "the crew is kind with the traveler."
Points négatifs : "little place voor de baggages."
Points positifs : "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Points positifs : "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Points négatifs : "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Points positifs : "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."
Points positifs : "Refund and a nice note"
Points négatifs : "Rebooking."
Points positifs : "App not working for days. Not able to access boarding pass. Gate charged 55 euro just to print a bourding pass."
Points négatifs : "Nothing no leg room"
Points positifs : "The flight seemed quick"
Points négatifs : "There was a delay"
Points positifs : "The flight crew leader was the friendliest part of the trip!"
Points négatifs : "Their check-in process is completely frustrating & annoying...not to mention EXPENSIVE!!! If you want a printed boarding passes, they're 20 Euros then the baggage process is confusing & AGAIN EXPENSIVE!!! I certainly will use caution booking with them again!"