Trouvez des vols pas chers Bretagne - Aéroport national Ronald Reagan de Washington

Points négatifs : "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"

Points positifs : "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Points positifs : "Everything was easy"
Points négatifs : "Business class seats are snug for big people compared to other airlines"

Points positifs : "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Points négatifs : "Checking in bags and printing boarding passes were long unorganized lines of people"

Points négatifs : "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Points positifs : "The crew on Virgin Atlantic was superb!"

Points positifs : "It was empty so we were told we could move around in the empty seats"
Points négatifs : "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."

Points positifs : "I liked the movies"
Points négatifs : "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Points positifs : "The flight was so delayed I missed my connecting flight to jfk."
Points négatifs : "The flight was so delayed I missed my connecting flight to jfk."

Points négatifs : "Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue."

Points négatifs : "Getting home 5 hrs later than planned"

Points positifs : "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Points négatifs : "Meals were very small but tasty. Movie options were random but enough to keep you occupied."

Points positifs : "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Points négatifs : "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Points positifs : "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Points négatifs : "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Points positifs : "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Points négatifs : "For boarding, we had to walk a rather far distance due to construction."

Points positifs : "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Points négatifs : "The crew speaks to quick and the Australian accent is not always easy to understand"

Points négatifs : "Bathrooms needed more cleaning mid-flight."

Points positifs : "We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly."
Points négatifs : "I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted"

Points positifs : "Nothing"
Points négatifs : "Everything incl customer service at the airport"

Points positifs : "Entertainment Meal service and quality"

Points positifs : "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Points négatifs : "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Points négatifs : "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."

Points positifs : "Excellent"

Points négatifs : "They switched my gate 5 times and lost my baggage."

Points positifs : "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."

Points positifs : "Great Service. Truly enjoyed Economy plus!"

Points positifs : "I loved the movie choice!"
Points négatifs : "The head rest comfortability, could be softer as well as the pillows, they could also be softer."

Points positifs : "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Points négatifs : "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"

Points positifs : "Met expectations."
Points négatifs : "Things out of your control - time !!"

Points positifs : "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."

Points positifs : "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Points positifs : "Food, crew, entertainment great"
Points négatifs : "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Points positifs : "Smooth flight"
Points négatifs : "My economy window seat was just too cramped for a big guy on a nine hour flight"

Points positifs : "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Points négatifs : "Back to Air France next time!"

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Points négatifs : "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Points négatifs : "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Points positifs : "Staff was friendly and welcoming."
Points négatifs : "There was nothing not to like."

Points positifs : "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Points positifs : "Very professional crew throughout."

Points négatifs : "the seats are not as comfortable as those on new planes"

Points positifs : "I liked entertainment options on your phone but at the same time there was nowhere to plug your phone if it ran out of battery."
Points négatifs : "The boarding was good but we did not depart o time which did not cause us to be on time to our destination. It was international flight for almost 4 hours and there was no foodie snacks serve. Only tea or coffee. For a international flight more than 2 hours you should offer something else, soda juices and a snack at the very least. I guess the reason why I am feeling this ways is because I flew with virgin a couple years back to London and was so impressed by he service and the airline and the great quality modern vibe. It was the W hotels of the airlines industry and this time I really want impressed."

Points positifs : "Make sure you bring food with you because they will starve you. I also asked for band-aide 2x but it never came. Service is very poor."
Points négatifs : "Service is very poor, ground and air crew are not friendly, can even be driscriminating. There's scarcity of food in this flight. They need to give snacks more often than one in a 13hr flight."

Points positifs : "Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable."

Points positifs : "Staff excellent - Inflight screen useful."
Points négatifs : "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Points positifs : "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Points négatifs : "The cups for water and juice were very small."

Points positifs : "Great service, tons of food"
Points négatifs : "This VS007 flight is in an old Airbus that needs a major overhaul, especially compared to newer planes in their fleet. The screens are hardly visible, the movie selection more limited, the seats old, and no electrical outlets for a 11hr flight is just not acceptable these days!"

Points positifs : "Everything on-board was awesome...Great job guys!!!"

Points positifs : "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Points négatifs : "A bit better options with movies and music in the entertainment department."

Points positifs : "Comfort plus is a nice upgrade"
Points négatifs : "Having a clear gate to take advantage of being early."

Points positifs : "Crew was nice and friendly"
Points négatifs : "The economy seats in an A321 are uncomfortable and there is very limited legroom."

Points négatifs : "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."

Points positifs : "Missed connecting flight because of late plane."
Points négatifs : "To be in the plane instead of being placed on standby."

Points négatifs : "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Points positifs : "The Delta staffed were friendly and greeted me with a smile."
Points négatifs : "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."

Points positifs : "Crew ok ... not engaging"

Points positifs : "Nothing"
Points négatifs : "Terrible flight experience from delta"

Points négatifs : "The DCA airport was having some problem. 1.5 hours late. Not very good."

Points positifs : "I like having the adjustable head rests."
Points négatifs : "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."

Points positifs : "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Points négatifs : "Good stuff."

Points positifs : "No delays. Easy boarding."

Points positifs : "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Points positifs : "Customer service on the phone."
Points négatifs : "Delays all day on delta. On my way out and on the return flight."

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points négatifs : "Flight was delayed by an hour. No explanation given"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points positifs : "On time boarding. Good entertainment options, friendly staff"

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Kindness of the staff"

Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"

Points positifs : "Great crew"
Points négatifs : "AC was not working properly and it was very hot and miserable trip"

Points positifs : "Service de crew à bord, très gentil."

Points négatifs : "The business class seat is just complety outdated"

Points négatifs : "Pas de l'eau"

Points positifs : "Pas eu lieu"

Points positifs : "M’a replanifié mon vol arrive 3h30 plus tard"

Points positifs : "You change our seats that we could be together."
Points négatifs : "A soda and a cookie, you can definitely do better."

Points négatifs : "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Points négatifs : "a venir demain suiteà la correspondace ratée"

Points positifs : "La possibilité d'écouter des films."
Points négatifs : "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Points positifs : "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Points négatifs : "Envoyer un rappel 24 h avant le vol!"

Points négatifs : "Allow business passenger to use front bathroom."

Points positifs : "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Points négatifs : "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Points positifs : "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Points négatifs : "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Points positifs : "Good amount of space on the plane, lots of movies to watch, good food and drink."

Points positifs : "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Points négatifs : "Not being to help on the ground in Copenhagen with delta issues"

Points positifs : "economy plus seats were nice, great movie selection, especially international movies"
Points négatifs : "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Points négatifs : "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Points négatifs : "The KLM crew are always great serving and treating you. Well above many other airlines."

Points négatifs : "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Points négatifs : "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Points négatifs : "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The crew was amazing and the food was great."
Points négatifs : "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Points positifs : "Everything was good except for the entertainment consul for one of our seats."
Points négatifs : "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Points positifs : "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Points positifs : "The service"
Points négatifs : "The food."

Points positifs : "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Points négatifs : "tough to sit on a plane for 9.5 hours"

Points positifs : "Crew was in a festive mood, the meal was unexpectedly delicious"
Points négatifs : "Seats ok, but could be more comfy"

Points positifs : "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Points négatifs : "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Points positifs : "Boarding agent extra effort to improve my seating!"
Points négatifs : "Food amount less than expected."

Points positifs : "Light snack and complementary wine"

Points négatifs : "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "The service"
Points négatifs : "The seats"

Points négatifs : "Very slow service at checkin, was not even available when I arrived at the airport"

Points positifs : "I slept pretty much the whole time"

Points positifs : "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Points négatifs : "Can't think of anything."

Points positifs : "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Points négatifs : "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "We did not get two of baggage at the destination."

Points négatifs : "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Points positifs : "Good service onboard, good food. On time."

Points positifs : "Great service"

Points positifs : "Friendly staff"
Points négatifs : "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Points négatifs : "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Points positifs : "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Points négatifs : "Nothing"

Points positifs : "My bagage broke"
Points négatifs : "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Points négatifs : "Tiny old cramped plane."

Points positifs : "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"