Trouvez un vol pas cher Californie - Pau

Points négatifs : "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."

Points positifs : "Nothing really, seems everyone is underwhelming in this market"
Points négatifs : "Quality of food and service"

Points négatifs : "Food"

Points positifs : "Decent crew, nice snacks."
Points négatifs : "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Points négatifs : "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Points positifs : "Most of it was of a reasonable standard."
Points négatifs : "Plane was full"

Points positifs : "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Points négatifs : "USB socket on the entertainment on both flight out and return was broken."

Points positifs : "Karl was amazing! So helpful and sweet!"
Points négatifs : "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Points positifs : "Comfortable seat. Great crew!"

Points positifs : "The crew were all excellent"
Points négatifs : "Dinner choice was poor. Starter was just a few salad leaves."

Points positifs : "The crew where awesome and catered to every need and requirement."
Points négatifs : "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Points positifs : "Excellent service!"

Points positifs : "The crew was maybe average, that was still the best point."
Points négatifs : "Extremely tight space. The food was almost inedible. Awful."

Points positifs : "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Points négatifs : "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Points positifs : "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Points négatifs : "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Points positifs : "Top crew very friendly and professional"
Points négatifs : "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Points positifs : "Food was very good"
Points négatifs : "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Points positifs : "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Points négatifs : "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Points positifs : "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Points négatifs : "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Points positifs : "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Points négatifs : "Long walk to the gate but no problem"

Points positifs : "Limited numbers in the top deck, silence, service and deplaning first."
Points négatifs : "Food has to much of an asian slant."

Points positifs : "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Points négatifs : "Lack of importance shown to safety of young children."

Points positifs : "A smoothtrip run by great staff."
Points négatifs : "Thé food was rather stodgy overall."

Points positifs : "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Points négatifs : "Nothing"

Points négatifs : "No flight"

Points négatifs : "Missed connection to SFO"

Points positifs : "Top glass airline"
Points négatifs : "I lake food and good service crew"

Points positifs : "Staff on this flight were excellent"

Points positifs : "The cabin crew were excellent!"
Points négatifs : "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Points positifs : "Crew very friendly"
Points négatifs : "Seats and legroom poor if you’re six feet tall"

Points positifs : "Overall comfortable journey"
Points négatifs : "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Points négatifs : "It was terribly late. No one had a clue on when flight would depart."

Points positifs : "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Points négatifs : "Everything about my experience was HORRIBLE."

Points positifs : "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Points négatifs : "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."

Points négatifs : "given milk yoghurt with VGML breakfast"

Points négatifs : "Food was terrible"

Points positifs : "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Points négatifs : "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Points positifs : "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Points négatifs : "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Points positifs : "From the check in to the service on board was very good. Staff were polite and respectful."
Points négatifs : "The food was small. There did not serve bread with the meal"

Points positifs : "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Points négatifs : "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Points négatifs : "Delayed 40mins"

Points positifs : "Entertainment selection Cabin Service associates were very good WiFi service available"
Points négatifs : "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Points positifs : "The Business - was The Business! Loved it."

Points positifs : "I thought the food was mediocre for business class"

Points positifs : "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Points négatifs : "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Points positifs : "Virgin Premium economy offers a great up-grade on economy. Seperate check in (faster), seperate boarding (earlier), better food, service and more room than economy."
Points négatifs : "There appears to have been an increase in cost above that you expect percentage wise. There has been reduction in the quality of the food."

Points positifs : "Getting to Barbados from Manchester airport is convenient"
Points négatifs : "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "Delta service and comfort is always excellent."
Points négatifs : "All is great just keep it up"

Points négatifs : "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Points négatifs : "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Points négatifs : "A lot of turbulence"

Points positifs : "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Points négatifs : "Temperature control. Information about the delay"

Points positifs : "live tv, watched the formula one race"
Points négatifs : "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Points positifs : "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Points négatifs : "Be on time , delayed for an hour"

Points positifs : "Always Veg Meal for All"
Points négatifs : "N A"

Points positifs : "Clean Washroom"
Points négatifs : "N A"

Points positifs : "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Points négatifs : "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Points positifs : "good flight, inflight menu and movie library"
Points négatifs : "rude bag drop off kiosk"

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points positifs : "Service by crew. I was flying economy but it was par to business class."

Points positifs : "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Points négatifs : "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Points positifs : "Nothing"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "extra legroom of comfort plus zone"
Points négatifs : "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points négatifs : "Departure delayed by 1hr30"

Points négatifs : "No issues at all"

Points négatifs : "I fly regular this was an excellent flight"

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points positifs : "Crew were ok. Not that comfortable."
Points négatifs : "seat need to be more comfortable"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points positifs : "The crew was amazing"

Points positifs : "The crew were fantastic. Departed on time, arrived 40 minutes early."
Points négatifs : "Delta One is a bit jaded on this flight."

Points négatifs : "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Points positifs : "The crew and comfort was ok"
Points négatifs : "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Points positifs : "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Points négatifs : "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Points négatifs : "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Points positifs : "Flight was early into New Orleans"
Points négatifs : "Flight had a lot of turbulence"

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points positifs : "Staff and flight were good"
Points négatifs : "The chicken dinner was mediocre"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Service"
Points négatifs : "Nothing"

Points positifs : "Kindness of the staff"

Points positifs : "Food was decent and crew were nice enough"
Points négatifs : "Seat space was small and cramped. Entertainment was poor unfortunately"

Points positifs : "Yes"
Points négatifs : "Nothing. Flight was amazing"

Points positifs : "The crew."
Points négatifs : "The time between flights."

Points négatifs : "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Points négatifs : "I congratulate the KLM crew!"

Points positifs : "Great plane and staff"
Points négatifs : "Delayed"

Points négatifs : "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was friendly"
Points négatifs : "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Points positifs : "Crew was very engaging and service was good."
Points négatifs : "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Everything was smooth and effortless."
Points négatifs : "Can’t think of anything."

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "The crew"
Points négatifs : "Seat comfort"

Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Crew was nice and friendly"
Points négatifs : "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "yes"
Points négatifs : "not really"

Points négatifs : "Need more leg room!!! Larger meals needed."

Points positifs : "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Points négatifs : "Less legroom, storage space, bad food, few movie options."

Points négatifs : "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Points négatifs : "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points négatifs : "Our lougage did not arrive"

Points positifs : "punctuality of boarding and flight time"
Points négatifs : "attitude of crew in business class: no sense of true hospitality"

Points positifs : "Restrooms clean, decent food and drink, nice cabin crew."
Points négatifs : "No complaints"

Points positifs : "Good selection of movies."
Points négatifs : "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Points positifs : "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Points positifs : "Good services!"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Nice to have a wrap for the snack."
Points négatifs : "Would have preferred boarding by row - back of the flight first so would have been more organized."

Points négatifs : "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Points positifs : "Friendly attendants. Decent food, and frequent snacks and beverages."
Points négatifs : "No charging ports for electronic devices."

Points négatifs : "The streaming service didn’t work"

Points positifs : "Service, technology"
Points négatifs : "Could not print by boarding card and was not allowed to board in Amsterdam"

Points négatifs : "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Points négatifs : "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Points positifs : "The staff was extremely pleasant. Food was good!"
Points négatifs : "Have no complaints"

Points positifs : "Decent seat size. Sorta slept the whole flight."

Points négatifs : "Bag was lost"

Points négatifs : "Tiny old cramped plane."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"