Trouvez un vol pas cher Cameroun - Paris

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "My seat didnt recline so i wasnt feeling comfortable"

Points négatifs : "The online check in wasn’t possible so I wasn’t able to choose my seat."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "It was a smooth trip"
Points négatifs : "Boarding a bus to be taken to the plane It’s probably not unusual in Turkey but that was a first for me In all fairness it was a high anxiety moment for me with all the unknowns I was facing but I appreciate Turkish Air nonetheless"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "Great hospitality, food was as ordered, plenty of drinks, energetic staff"
Points négatifs : "Gate experience at IST was sub par"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "The kids goodies package. Also the package with The toothbrush, sleepmask, socks. Pillows and blankets were a life saver."

Points positifs : "Entertainment n meals"
Points négatifs : "Not sure"

Points négatifs : "La cuisine est vraiment horrible"

Points positifs : "Everything"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "On time."

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "Services and quality of food"
Points négatifs : "Bit warm the plane"

Points positifs : "The flight to Munich was really good and comfortable. But the lay over was 15 hours and I not given anywhere to sleep or rest. I was told that I would be compt a room but never revived it. Sitting in an overcrowded Airport in Turkey was so uncomfortable and miserable. Boarding was very long lines and went through so many check points. But the staff was very friendly on board. Praise God I made it home safe."
Points négatifs : "The lay over from Munich Germany to The US in the Turkey Airport was So Uncomfortable and Miserable. I was told that I would be given a room but never received it. The Airport was severely overcrowded all night and day. I was going to use Turkey monthly to go back to Germany but I probably won't now."

Points positifs : "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Points négatifs : "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Points positifs : "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"

Points négatifs : "Repas"

Points positifs : "Everything"

Points positifs : "Happy staff"

Points positifs : "Merci à Turkish Airlines"

Points positifs : "Will definitely fly Turkish Airlines again!"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "Interior of the plane"
Points négatifs : "Nothing"

Points positifs : "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Points positifs : "Went smoothly!"

Points positifs : "Smaller aircraft but better seats, comfortable"
Points négatifs : "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points négatifs : "no USB chargers!"

Points positifs : "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Points négatifs : "Nothing"

Points positifs : "The crew was courteous and helpful. The plane left on schedule and connected me to my next leg with no problem"

Points positifs : "Some of the movies, part of the food"
Points négatifs : "Part of the food"

Points positifs : "Food is excellent."

Points positifs : "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
Points négatifs : "Everything was top notch"

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "Great food (Economy class). Good Service"
Points négatifs : "Not enough bathrooms on Economy class area due to aircraft design."

Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"

Points négatifs : "Leg space."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Points positifs : "Enjoyed my food, especially tasty for airplan fare!"
Points négatifs : "Not enough leg room"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Staff"
Points négatifs : "We were 2h late"

Points positifs : "Food, service, comfort"

Points positifs : "Le divertissement"

Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"

Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."

Points positifs : "I like traveling with AirFrance in general."
Points négatifs : "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Ground crew at CDG was helpful to file a claim for the lost luggage."
Points négatifs : "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Points positifs : "Boarding for BUsiness class was fine. Seating was cramped."
Points négatifs : "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Points positifs : "Faster"
Points négatifs : "Waited a while before take off."

Points positifs : "The service was very professional."
Points négatifs : "Everything went well."

Points négatifs : "Il a eu du retard"

Points positifs : "Food and service was good and price was acceptable"
Points négatifs : "Very long route"

Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"

Points positifs : "Heureusement que les PNC gardaient le sourire"
Points négatifs : "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points négatifs : "Horrible Crew..."

Points positifs : "Fine for a 45-50 minute regional flight."
Points négatifs : "Wouldn’t be great for long-haul flights."

Points négatifs : "Avion en retard de plus d’une heure"

Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"

Points négatifs : "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Points négatifs : "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Points positifs : "La entrada"
Points négatifs : "El resto de cosas"

Points positifs : "Flight was smooth"
Points négatifs : "Food"

Points négatifs : "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."

Points positifs : "Easy, fast, comfortable, no hassles"

Points positifs : "Free snack and drinks. Good service."

Points positifs : "The space and the people"
Points négatifs : "Nothing"

Points positifs : "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."

Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."

Points positifs : "Bonne nourriture et équipage prevenant mais fauteuils durs serrés, climatisation à fond, écran très petits, fonctionnant mals... A l'allée, accès avion par une tour d'escaliers avec nos bagages cabines, au retour retard d'1h..."
Points négatifs : "Equipement nul..."

Points positifs : "I would like to come on time each trip because I got two late time before with airfrance"

Points positifs : "The service"
Points négatifs : "Nothing"

Points positifs : "Le confort de la classe économique premium"
Points négatifs : "Un équipage du genre porte de grange minimaliste ...."

Points négatifs : "Information nulle"

Points négatifs : "Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time."

Points positifs : "Flight crew was very friendly and helpful."
Points négatifs : "Boarding process quite chaotic."

Points négatifs : "The plane was old and so small, it wasn’t comfortable at all"

Points positifs : "Friendly and professional staff."
Points négatifs : "Better food options, being a vegetarian, nothing was available"

Points positifs : "New 787 is amazing plane ✈️"
Points négatifs : "Nothing"

Points négatifs : "Very nice trip"

Points positifs : "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Points négatifs : "Not charger ports, or entertainment of any kind."

Points positifs : "Stuff was professional"

Points positifs : "Great crew!"
Points négatifs : "Not much- the flight , plane and crew were fantastic"

Points positifs : "Short trip ..very good pilot , landing was smooth, as well as the take off."
Points négatifs : "Entertainment programs was so poor .."

Points positifs : "Rapidity for delivering the luggage"
Points négatifs : "Verification of visa"

Points négatifs : "Didn’t know I had to put into my reservation that I’m a vegetarian. Therefore there was no food for me on my flight."

Points positifs : "Yes"
Points négatifs : "Yes"

Points positifs : "Plane in good condition"
Points négatifs : "Seats are tight"

Points positifs : "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Points négatifs : "Que les bagages suivent !!!"

Points positifs : "tout sauf la ponctualité"
Points négatifs : "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Points positifs : "Nothing"
Points négatifs : "Flight v delayed"

Points positifs : "Nice tilt to seats, good food and service"
Points négatifs : "Cabin WAY too hot, poorly controlled small children"

Points négatifs : "Delayed 16 hours and counting. 300 passengers brought to a hotel and given little to no information. Only 2 egyptair staff members for all 300+ passengers."

Points négatifs : "The problem of unavailable variety of food at the plane"

Points négatifs : "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"

Points négatifs : "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"

Points négatifs : "Food"

Points négatifs : "Prices should be lowered and more direct flights from EWR airport."

Points positifs : "Le repas était bon."
Points négatifs : "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Points positifs : "Pas grand chose"
Points négatifs : "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Points positifs : "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."

Points négatifs : "Plane was really old. They desperately need to upgrade their fleet."

Points positifs : "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
Points négatifs : "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."

Points positifs : "Excellent customer service friendly, extra leg room in economy class. Great entertainment system"

Points positifs : "See above"

Points positifs : "Great overall service and treatment."
Points négatifs : "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."

Points positifs : "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Points négatifs : "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Points positifs : "Flight wasn't packed. Reasonable room for carryons. Seat next to me was open, though most seats were full."
Points négatifs : "There was a late gate change in Cairo, which was not communicated to the new gate personnel. They were not ready to receive, there was no female screener which required a delay for the ladies to enter the gate area, and the plane was late leaving. Not a crisis, but was entirely avoidable. Also, I suggest avoiding long layovers in the Cairo airport. There are few chairs outside the eating areas."

Points positifs : "The cabin is spacious and comfortable"
Points négatifs : "The food"

Points négatifs : "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."

Points négatifs : "Every thing"

Points positifs : "Lots of terberlance but good flight"
Points négatifs : "The terberlance"

Points positifs : "Everything worked as advertised."
Points négatifs : "Nothing .. everything worked just fine."

Points positifs : "Nice plane, helpful crew. good entertainment"

Points positifs : "Crew were professional, despite flight was almost fully booked. Food portion (i had beef meal) was very small (beef). Drinks are ok. Landing was very smooth."
Points négatifs : "Egyptair online check-in failed to issue the boarding pass, just managed to change my seat. The same failure occurred on my way back to Cairo, and reasons are not clear!"

Points négatifs : "Thanks it's been a good experience"

Points positifs : "Crew whas nice"

Points positifs : "Smooth landing Cleanliness Helpful announcements in Arabic,English, and French(Cairo to Paris non stop flight)"
Points négatifs : "Delay in getting ear phones No near end of flight trash pick up"

Points positifs : "Kind staff. Very clean."

Points positifs : "The sound and picture resolution of the tv is very poor"

Points positifs : "Punctuality"
Points négatifs : "A flight attendant was discussing with a passenger through out the flight disturbing other passengers. What a shame for a red eye flight"

Points négatifs : "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"

Points positifs : "Ponctuel"
Points négatifs : "Retard d'arrivée à la porte d'embarquement de personnel féminin pour le contrôle de sécurité avant de pouvoir procéder au boarding. Toutes les femmes ont du attendre très longtemps avant de pouvoir embarquer. Le personnel m'a réveillé pour manger alors que j'étais assoupie"

Points positifs : "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"

Points positifs : "Great Crew."
Points négatifs : "Improve baggage charges"

Points positifs : "Tout ce ok"
Points négatifs : "Vraiment ce complet leur service"

Points positifs : "The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley."
Points négatifs : "The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order."

Points négatifs : "Better seat"

Points négatifs : "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Points négatifs : "Airport Addis Ababa is chaos."

Points positifs : "Super confortable"

Points positifs : "The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous."
Points négatifs : "See above"

Points positifs : "The crew was amazing and the flight was smooth"

Points positifs : "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Points négatifs : "Everything was good"

Points positifs : "It was a very short flight"

Points négatifs : "Was nice best"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Tout en général"
Points négatifs : "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Points positifs : "Agreablement surprise de la qualite de la compagnie."

Points positifs : "Everything was great."
Points négatifs : "Nothing"

Points négatifs : "Plane didn’t hold, even though I would have made it if they waited 10 minutes, and surely they knew I was coming from a delayed flight caused by Ethiopian and left anyways. Now have to take 3 extra flights and will miss a train at my final destination."

Points négatifs : "Flight was overly delayed - as a result I missed my connection to Capetown and endured a lot of feeds in cancellation of pre-planned trips. Ground staff in Mumbai and Addis Ababa were awful. Mumbai staff was rude and inconsiderate. Addis Ababa team does not even make eye contact when talking to passengers. I could not wait for this travel to be over. Aircraft was mediocre.. During boarding, they don't seem to care about Priority passengers - despite my status with other Star Alliance carriers. Not sure I will fly by Ethiopian again."

Points positifs : "I received flying miles for this flight, well actually I really tried to find something positive to say"
Points négatifs : "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."

Points positifs : "The plane was very bad and scrambling all time."
Points négatifs : "Smell. Hygiene very low."

Points positifs : "I liked the crew. They are kind."
Points négatifs : "The boarding in Addis was an absolute nightmare. No one could figure out where to go and when. Mombasa and Nairobi flight boarding was mixed. I've never seen anything like this. There was not enough room in the boarding area so everyone was pushing and shoving. I can't recommend Ethiopian airways to anyone after this experience."

Points positifs : "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Points négatifs : "les repas qui sont dans la monotonie"

Points positifs : "Service, the entertainment selection, just everything seemed perfect"

Points positifs : "Oui j aime"
Points négatifs : "Oui"

Points positifs : "I had an extra seat in my row which was nice."
Points négatifs : "No flight overnight is ever very comfortable. It’s difficult to sleep."

Points négatifs : "The entertainment system wasn't working properly. I requested Asian Vegetarian Meal and they gave me regular Vegetarian Meal."

Points positifs : "Everything"
Points négatifs : "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."

Points positifs : "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Points négatifs : "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."

Points positifs : "friendliness of staff. special attention given to my 22 mo old granddaughter. adorable!"

Points négatifs : "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."

Points positifs : "Les facilités accordés lors du transfert à Addis"
Points négatifs : "Pas de divertissement pour les enfants"

Points positifs : "L'accueil, la disponibilité du personnel et le vol sont très bien."
Points négatifs : "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Points positifs : "gud space"
Points négatifs : "Should be aware of the destination in terms of offering meals. very pathetic."

Points positifs : "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Points négatifs : "Well there was no entertainment in the flight. That is it"

Points négatifs : "flight was 6 hours delayed"

Points positifs : "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Points négatifs : "It took too long for d luggages to come out. Pls improve on it"

Points positifs : "Spacious seats"
Points négatifs : "80's airplane. Old. Seats not that comfortable, a bit dirty."

Points positifs : "The aircraft was brand new so everything was great"

Points positifs : "L'équipage"
Points négatifs : "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Points positifs : "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Points positifs : "It is ok the flight"
Points négatifs : "No comment"

Points négatifs : "It was a night flight (~4-5 hours), however, 80% the time the lights were on... people did not want to eat/drink... and get disturbed constantly by the crew. We just wanted to sleep. Without lights"

Points positifs : "New aircraft with automatic flushing toilets!"

Points positifs : "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Points négatifs : "Flight was delayed. No information was given on this. Also,Addis adaba is not a tier 1 Airport. I'd rather pay the same. Money to go through Qatar or dubai."

Points positifs : "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Points négatifs : "Attente à l'embarquement et les plats ordinaires"

Points positifs : "Very kind and attentive staff."

Points positifs : "Ok"

Points négatifs : "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"

Points positifs : "Tried to cancel charged anyway bad service"

Points négatifs : "Better variety of latest movies,"

Points négatifs : "Seating"

Points négatifs : "Movie selection"

Points positifs : "Seats super comfortable"
Points négatifs : "Real food and not just snack"

Points positifs : "The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification."
Points négatifs : "Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed"

Points positifs : "I was upgraded to first class!"
Points négatifs : "Nothing"

Points positifs : "The crew was great, and greeted passengers with a smile."

Points positifs : "Cabin crew, punctuality, service, delicious & tasty food"

Points positifs : "Crew, punctuality, service"

Points positifs : "The airplane was quite nice and comfy."

Points positifs : "Crew was amazing"

Points positifs : "Les filles meme si ma télécommande été casser"
Points négatifs : "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Points positifs : "L’es film même si la télécommande e fonctionner pas"
Points négatifs : "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Points positifs : "I didnt like anything for this trip - From Kinshasa to Nairobi via Lubumbashi not interesting just tired and borring"
Points négatifs : "First the direct flight from Kinshasa to Nairbi"

Points positifs : "This was a good flight; enjoyed everything"
Points négatifs : "My only disappointment was that I hoped to buy Amarula on the flight, but apparently they were out of stock."

Points positifs : "staff crew on the plane were very nice and accommodating"
Points négatifs : "food portions are too small and movies selections. most movies were very old"

Points positifs : "The planes are clean, the attendants friendly but formal."
Points négatifs : "The food selections was basic - the entertainment selection was mediocre"

Points négatifs : "Whites are given more attention than blacks yet we all pay for the flight"

Points négatifs : "flight was cancelled"

Points positifs : "Le personnel très aimable et très respectueux. Repas et petit dejeuner bien, mais il ne faut pas etre très exigeant..."
Points négatifs : "Le matériel mis à disposition (écouteurs) sont d'une qualité très moyenne. il est impossible d'y accrocher la mousse sur le casque. Le logiciel permettant de naviguer sur la tablette est un peu capricieux..."

Points positifs : "la ponctualité Collation sur un vol très court"
Points négatifs : "Il n'y a eu aucun avertissement de turbulences. Nous avons eu un gros trou d'air au décollage qui nous a très vite plonger dans un instant de panique. Aucun mot des hôtesses, même le capitaine n'a rien dit... Pas un seul sourire des hôtesses à l'arrivée. Le vol était extrêmement bruyant (vétusté de l'avion)"

Points négatifs : "The temperature of the cabin was ridiculous. The entertainment didn't work and the food was poor."

Points positifs : "The crew is laid back and not fake-polite while not dismissive."
Points négatifs : "No major complaints except punctuality."

Points positifs : "This company obviously trains its employees to belittle and disregard customers. I have never dealt with a company so at fault for an issue and so utterly unwilling to make up for it. First, they cancel the first of our 3 flights to Delhi 18 hrs before it is to leave. The flight they replaced it with would leave us 10 min to make the connection. So we went to the counter and they told us they'd hold the plane, as did the stewardess on the flight. They lied. The plane left 10 min before we landed. We were stranded. Also, I got food poisoning from their food. They did nothing to help. They would not pay for the hotel we wanted, when we asked they rudely served everyone else they stranded first. The employee would not call his supervisor or give his name. The next morning i saw a doctor but the stomache infection was so bad i couldn't sit up or walk. The doctor wrote this on my clearance to fly document. I needed to get to India to get better medical help. We presented this to the kenya airlines agent and she would do nothing to help. She had business class reclining seats available but would not upgrade me. Even after everything this shitty airline has caused. Unbelievable. Every step along the way of this nightmare could have been made better, so much better, by some human decency but instead we got rude disregard."

Points positifs : "The crew on the ground and flight crew were very friendly. The flight took less time than I had thought and this forced the cabin crew to rush with serving the snacks."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Lack of professionalism,people standing and others had taken luggage space in the plane."

Points positifs : "Crew were solid overall but felt they are not yet at the highest standards of service in terms of friendliness"
Points négatifs : "Entertainment system required every movie to have an intro about Kenya which when switching items became v repetitive"

Points négatifs : "No seat assignments honored, handwritten boarding passes, lost luggage, extremely old plane with no entertainment and bad air quality. No lounge for sky priority with Kenya airways at Abidjan airport."

Points positifs : "Pilot updating passengers on the geographical features along the route and keeping them informed at all times together with client oriented crew."
Points négatifs : "food"

Points positifs : "Flying from Bangkok to Hong Kong, I didn't expect to be on an airline based out of Africa. Even though it was only an hour-long flight, it included in-flight entertainment and a full meal. The plane was a bit older, but comfortable, and the crew were very kind, friendly, and didn't rush the passengers. I hope I get the chance to fly on Kenya Airways again."

Points positifs : "- Short flight - Clean flight"
Points négatifs : "- Food minimal in size and quality - Little manners staff"

Points positifs : "Food and service"
Points négatifs : "Time to update, renovate and scale up the fleet flying Africa. Impossible to sleep in economy."

Points négatifs : "With the exception of one male flight attendant who was friendly and professional, the Kenya airways flight attendants were surly, invompetent and unprofessional. One yelled at us for asking if we could get a vegetarian meal (on the advice of another Kenya airways flight attendant). Another only bothered to give water to the first 2/3 of the plane and then for some unknown reason simply stopped passing out water. All three of the Kenya airways fights were late but no one said so or why. I would avoid this airline at all costs."

Points négatifs : "Flight cancelled streessed up"

Points positifs : "Good save for the delay."

Points positifs : "Everything was great except for all but one flight attendant who could have done with a lesson in charm. There was one very charming attendant whose name began with M but was an unusual name. She was a world class attendant and the others could learn from her. The pilot was well spoken as did a great job taking off & landing."

Points positifs : "Overall very nice"

Points positifs : "Even though the flight was delayed, I still made it to the airport in a reasonable time."
Points négatifs : "The headphone jack in my seat had a broken jack in it and I wasn't able to enjoy the in flight entertainment"

Points négatifs : "The entire experience with Kenya air was terrible, from the very poor customer service and knowledge and honesty of the staff, to the flight itself."

Points positifs : "The flight was not delayed."

Points positifs : "Almost evrything to do wtih the flight."
Points négatifs : "Airline left my bag in Nairobi. Still don't have it now 33 hours later."

Points positifs : "Aircraft."
Points négatifs : "Boarding was late."

Points positifs : "The in-flight crew were wonderful!"
Points négatifs : "I was told to get my boarding pass at the counter, and when I did so, I was consistently told how wrong I was. They moved gates, and didn't update the screen or airport-wide monitors. A staff member didn't come get the 30+ passengers until 15 minutes before. One of my two bags didn't make it to the airport. After working with a very unfriendly airport worker, I was told it would be delivered to my hotel by 8 am. The receptionist told me tha they left a message, saying I could pick it up at the airport."

Points positifs : "Flight from Entebbe left late, we arrived in Nairobi late but still could have missed our connection but the airline refused to let us board. We were told they were booking a hotel for us and would fly out in the morning, we were left for an hour to wait for the KQ employee to return. We ended up sleeping in the KQ lounge and my bag was left in Nairobi. A day later they called to tell me the bag arrived, when I asked for them to deliver it they were very apprehensive and upset because they were not sure how they would organize this. No voucher was provided for this inconvenience and the customer service was sub part. Will not fly KQ in the future unless the airline makes a gesture to rectify this."

Points positifs : "un bon service et un repas léger adapté au type d'avion et à un vol relativement court"

Points positifs : "confortable et à l'heure"
Points négatifs : "c'est un court vol dans un embraer donc possibilités limitées"

Points positifs : "The food was great. Ate rice and chicken and had bread. Even with a short flight, they offered a meal, drinks and coffee. Also enjoyed the comfort, because the flight was not full. I had an extra seat of room which was very nice. The crew was also very helpful and nice."
Points négatifs : "Before my flight, the workers at the gate would not let me enter earlier than 1 hour prior to departure. Also there was no entertainment offered on this flight although there were systems in place."

Points positifs : "It was on time, had friendly crew"
Points négatifs : "Entertainment system is not great"

Points positifs : "NOTHING"
Points négatifs : "They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ?! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline."