Trouvez des vols pas chers Clermont-Ferrand - Palma de Majorque

Points positifs : Na

Points négatifs : They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Points positifs : The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Points négatifs : Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Points positifs : More space in business class (777-300) than many other airlines.

Points négatifs : Entertainment very limited. No adjustable air vents in this aircraft

Points positifs : Good selection of movies.

Points négatifs : Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Points négatifs : Everything was OK

Points positifs : Almost everything, especially the crew.

Points négatifs : Don’t feel like anything should be better to be honest

Points positifs : Pleasant crew. Appropriate and efficiently served snack.

Points négatifs : Boarding and disembarkation were slow.

Points positifs : Nice crew, good food.

Points négatifs : Both bathroom were not working in business class area.

Points positifs : A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Points négatifs : I flew economy and all was good and appropriate to the level.

Points négatifs : Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Points positifs : Almost everything, especially the crew.

Points négatifs : Don’t feel like anything should be better to be honest

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points positifs : Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Points négatifs : Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Points positifs : Rien

Points négatifs : Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!

Points positifs : The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Points négatifs : Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Points positifs : The crew was OK, but nothing special.

Points négatifs : Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(