Deux voyages en deux mois, et chaque fois 2 heure de retard!
I was pleased with this flight and I’ll be taking it again.
Too agressive selling parfume etc...
Embarquement à Malaga à 16h50 au lieu de 15h35 (compagnie Air Europa) Correspondance à 18h15 à Palma de Majorque en direction de Marseille (compagnie Ryanair) Arrive à Palma à 18h20, nous avons logiquement pas pu embarqué à bord du vol Ryanair
On nous a fait payer un supplément valise qui ne t’ait pas préciser a l achat des billets
Points positifs : "The crew was excellent!"
Points négatifs : "N/A"
Points négatifs : "Cela s'est très bien passé"
Points positifs : "Not comfortable"
Points négatifs : "Not much was good about this flight. I had to pay an extra €55 because I couldn’t check in online 2 hours prior and had to do it at the airport. The flight itself was a sales pitch with every few moments the flight attendants offering things to sell. I’ll try not to take Ryanair again."
Points positifs : "Left on time arrived on time luggage also"
Points positifs : "Le prix, les dates de vols, l'aéroport est desservi par les transports."
Points négatifs : "L’embarquement avec des personnes incompétentes qui ne font pas leur travail correctement contrairement à l’aller qui était parfait. Les sièges sont inconfortables."
Points positifs : "The price"
Points négatifs : "Confort"
Points négatifs : "Extremely outdated and old planes... they are goofy and don’t feel safe"
Points positifs : "Ponctualité."
Points positifs : "Très bien"
Points négatifs : "C’était en retard pas très sérieux."
Points positifs : "Rien"
Points négatifs : "Équipages odieux..."
Points positifs : "absolutely nothing."
Points négatifs : "Checking to make sure people carried on only 1 bag that was of correct size, not letting people run up and down the aisles, providing free water, more space, crowd control. Overall, it was the worst flight of my life, and I will never fly Ryan Air again."
Points positifs : "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Points négatifs : "No complaints."
Points positifs : "Le personnel correct. Le fauteuil pas confortable et avance une demi heure de retard. Beaucoup trop d'attente pour les bagages."
Points positifs : "Nothing they charged me an extra 55 euros since i couldn't checkin online."
Points négatifs : "Ryanair has hidden fees and customer service is very poor"
Points positifs : "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Points négatifs : "L'embarquement"
Points négatifs : "Check in and lagged bag"
Points négatifs : "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."
Points positifs : "Vol vers un aéroport à coté de chez moi"
Points négatifs : "l'équipage pas très sympa, je n'ai pas vu l'option "sourire" à acheter. Manque de communication claire concernant leur politique bagage à main"
Points positifs : "It got me to where I wanted to go"
Points négatifs : "The crew were more interested in flirting with each other and seemed oblivious to much else. Once we landed loads of people got up, the aeroplane then started moving again and people were falling into each other - not a single member of cabin crew said anything or encouraged people to sit down"
Points positifs : "L'équipage"
Points négatifs : "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."
Points positifs : "Prix très abordable. Efficace"
Points négatifs : "Pas de fioriture. Normal vu le prix"
Points positifs : "Easy on off plane"
Points négatifs : "N/a"
Points positifs : "It was very confusing and I didn't find it helpful that you only had 3 lines that we sat in 2 only to be told to we just need our passport clarification that took 5 min. So we waited in line for 1 hour for nothing."
Points négatifs : "The crew and staff where very nice."
Points positifs : "Most."
Points négatifs : "All is all."
Points positifs : "Pleasant crew"
Points négatifs : "Delay, poor ommunication, no explanations."
Points négatifs : "We missed our flight because ryanair had originally put gate A7 when we got there (we arrived about an hour and a half early). And then later, they changed the gate to A9. When we realized what had happened the plane had already boarded (although not yet taxied) and they would not allow us to board. We had to buy another immediate flight and spend 100 euros each unexpectedly. Terrible experience."
Points négatifs : "Tried to cancel through the Ryanair website, and they wouldn’t cancel it. So... never went, and the seats were empty"
Points positifs : "Nothing"
Points négatifs : "Delayed"
Points positifs : "Le vol s'est bien passé"
Points négatifs : "Nous trouvons injuste de prendre 20€ par personne (nous sommes 2 personnes = 40€) de ne pas avoir imprimé nos "boarding cards". Nous sommes 2 retraités qui n'avons pas de smart phone et ce n'était pas possible pour nous d'avoir accès à notre messagerie. On n'avait pas un ordinateur avec nous. Pour prendre 40€ simplement pour ça, ce n'est pas bien juste. Au moins, il faut prévenir en GRANDES LETTRES que si on n'imprime pas les boarding cards, on doit payer lourd pour cela."
Points positifs : "Tout s’es Bien passé"
Points négatifs : "Il aurait été judicieux de faire entre les passagers du fond en premier ou les faire entre par l’accès du fond..."
Points positifs : "The onboard crew was friendly and polite"
Points négatifs : "We showed up 3.5 hours early and barely made it onto our flight Check-in was so disorganized that we spent an hour waiting in the wrong line line. We were told on the phone that we did not need a boarding pass but that was a lie. We got sent to multiple wrong lines afterwards before finally getting to the right line. I have flown countless times, had flights delayed and cancelled and this has to be more worst flying experience I have had."
Points positifs : "Espace jambes correct"
Points négatifs : "Missed this flight because a connecting flight was delayed. Tried to rebook 12+ hours in advance but the site/customer service chat and phone all failed."
Points positifs : "Not much"
Points négatifs : "We boarded on time but ended up 30 minutes late due to the staff running around like headless chickens, seemed very unorganised. Guy making announcements on the plane spoke so fast you couldn’t understand a word. Engine made a terrible buzzing noise for half the flight, so loud you had to shout to hear anyone."
Points positifs : "That I finally got to Marrakesh."
Points négatifs : "Price was outrageous. check-in a nightmare. their site said technical problem, Ryanair staff person said she would explain to check-in woman who promptly said no! Download the check-in and return after 50 minutes in line! Or pay 55 Euro for us to do it! No helpful; Awful service; Ticket sales people after queing for another 30 minutes-same no help-just put new client all this from 4:45 am in the airport. Finally with 10 minutes to spare before being blocked off the flight; check-in deemed to check me and suitcase it requesting 20 Euro. I refused...other passengers got mad so she let me pass. Small crowded plane/no leg room/ constant hostess annoucing buy duty free, food. No landing cards provided! Nothing-you pay, do it all and you are lucky to arrive--NOT WORTH THE HASSLE AND STRESS."
Points négatifs : "Attente retard au décollage mais rattrapé en vol Confort spartiate"
Points positifs : "Boarding at el prat"
Points négatifs : "Nothing"
Points positifs : "nothing!"
Points négatifs : "check in was a nightmare, service was surly and rude. We were treated as if we were an inconvenience to them.They tout their "airline as cheap and easy" I guess you get what you pay for but that experience was inexcusable.When the agent couldn't handle a small baggage problem she cut us out of the line and made us stand in the corner while she served others behind us. She never did try to solve the problem, we had to seek other help and we charged exorbitant fees. Never fly with Ryanair."
Points positifs : "That the plane made it to its destination safely."
Points négatifs : "Online check win had no place to pay for bags. Terrible customer service during check in. Made us get out of line and wait because they did not want to deal with us. Had to insist on a supervisor to handle issues.Had to pay an \additional $140 dollars to get on board for luggage and boarding passes. Ridiculous"
Points positifs : "Pas grand chose"
Points négatifs : "Le retard, le confort de l'avion, l'amabilité du personnel, les places dans l'avion"
Points positifs : "First time using RyanairI have heard so many negative comments about Ryan air and was genuinely surprised that my experience was so positive. The entire boarding process along with arrival and departure were easy and everything was on time."
Points positifs : "The height"
Points négatifs : "The screaming baby"