Trouvez un billet d’avion pas cher pour le Pérou

Points négatifs : "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Points positifs : "Everything on time. 30 minutes ahead of schudle"

Points positifs : "Nothing"
Points négatifs : "Not to overbook the flight"

Points positifs : "Nice space in the aircraft and the crew was really nice too."
Points négatifs : "The delay was very tiring."

Points négatifs : "Mon siège ne s’inclinait pas"

Points négatifs : "Tout"

Points négatifs : "Smell at shit all the flight. Horrible."

Points positifs : "That it took me from A-B"
Points négatifs : "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Points positifs : "Arrived on time"
Points négatifs : "Business class seats too narrow on 767. Needs upgrade"

Points positifs : "Perdonnel sympathique."
Points négatifs : "Plus de place sur les sieges. Petite collation."

Points négatifs : "the process of boarding no annoucement of gate change"

Points positifs : "The flight was on time & smooth"
Points négatifs : "Lots of kids yelling & some crying. Not something the airline can do anything about."

Points positifs : "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Points négatifs : "If the passenger name was changed as requested and I would not lose the money."

Points positifs : "On-time departure & arrival. Good landing."
Points négatifs : "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."

Points positifs : "There was no one sitting next to me."
Points négatifs : "Over 5 hours delayed with no explanation, no compensation and no food offered."

Points négatifs : "Overbooked and put on another flight 5 hours later"

Points négatifs : "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Points positifs : "Departed exactly on time & arrived early. Excellent!"
Points négatifs : "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Points positifs : "excellent avion, neuf. Divertissement à bord de qualité"
Points négatifs : "Repas vraiment minimal"

Points positifs : "Excellent price and value. Great service both before and after travelling with an infant"
Points négatifs : "Food quality could be better"

Points négatifs : "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Points positifs : "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Points négatifs : "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Points négatifs : "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Points négatifs : "Delay meant I missed a meeting deadline."

Points positifs : "Great crew comfortable seating on time. Good short haul flight"

Points positifs : "Flight was on time crew was friendly and professional"
Points négatifs : "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Points positifs : "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Points négatifs : "No issues will travel on this airline again."

Points positifs : "La tripulación muy atenta"
Points négatifs : "La comida"

Points positifs : "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Points négatifs : "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Points positifs : "On time flight & very nice service."

Points positifs : "The aircraft was clean, comfortable and well laid out."
Points négatifs : "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Points positifs : "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Points positifs : "Service on board great people"
Points négatifs : "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Points positifs : "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Points positifs : "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Points positifs : "crew! just awesome"
Points négatifs : "some people being to loud at sleep times."

Points positifs : "On time, professional crew"
Points négatifs : "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"

Points positifs : "Good attention by the airline solved my problems"
Points négatifs : "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Points positifs : "Enjoyed my first trip on LATAM."

Points positifs : "good flight. Good lounge in Santiago. Flight staff very good"
Points négatifs : "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Points négatifs : "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Points négatifs : "No Movie Screen"

Points négatifs : "No movies."

Points positifs : "Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment.."

Points positifs : "Simple, efficace. à l'heure."
Points négatifs : "Rien."

Points positifs : "Le prix et l'efficacité. Le reste était tout à fait accessoire compte tenu de la durée du vol. En conclusion tout était parfait."
Points négatifs : "Rien le rapport qualité prix est excellent."

Points négatifs : "Foods service was very very slow. Foods were not good at all"

Points positifs : "loved it"

Points positifs : "Service was prompt, smooth boarding and the aircraft was modern. there was an entertainment option if you had downloaded their app before the flight - I hadn't downloaded it, so can't comment on the entertainment. Other than that - all in all great service."
Points négatifs : "Snacks were crackers and 2 sweet biscuits. Would have been nice to have had something a little more savoury, but this is realistically already more than I would expect from European carriers, so can't complain."

Points positifs : "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Points négatifs : "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Points négatifs : "more space and be able to recline"

Points positifs : "Friendly crew, comfortable seats, good boarding process!"

Points négatifs : "Ok"

Points positifs : "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Points négatifs : "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Points positifs : "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Points négatifs : "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Points positifs : "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Points négatifs : "I had no complaints - the flight was just what it should have been ie no issues"

Points positifs : "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Points négatifs : "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Points positifs : "Flight was on time."
Points négatifs : "When I bought the ticket, checked bags were included in the price. When I got to the counter, they said no and I paid $80, which was more than the flight for two cost. When I tried to use my frequent flyer account to pay for the bags, they said I couldn’t, although I had over $200 in credit. Very bad service! Very bad!"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Flight was delayed. Took a long time to board."

Points négatifs : "Fly on time"

Points négatifs : "Business area crew needs to better service from Bogota to san salvador."

Points négatifs : "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."

Points négatifs : "Crew politeness"

Points négatifs : "Politeness of the crew"

Points positifs : "On time"
Points négatifs : "Free wifi for economy class"

Points positifs : "Nothing"
Points négatifs : "I could not fly"

Points positifs : "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Points négatifs : "Travel notifications should mention documentation requirements."

Points positifs : "Punctual, efficient."
Points négatifs : "The food could be better."

Points négatifs : "Ibéria offers a terrible service to its customers"

Points négatifs : "Ibéria offers a terrible service to its customers"

Points positifs : "Puntuality"
Points négatifs : "At leasr a cup of water during the flight"

Points positifs : "The aircraft comfort"
Points négatifs : "Do the checking before not 15 min before the departure"

Points positifs : "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Points négatifs : "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Points négatifs : "Lost flight same airline delay at Paris :("

Points positifs : "Spacious plane."

Points positifs : "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Points négatifs : "Send emails reminders to offer web check in."

Points négatifs : "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Points positifs : "All ok"
Points négatifs : "Free WiFi never worked !!"

Points positifs : "On time"
Points négatifs : "SEAT was not confortable"

Points positifs : "Al the devices provided"

Points positifs : "Not a lot."
Points négatifs : "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Points positifs : "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Points négatifs : "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"

Points positifs : "Speed of boarding and disembarking. Comfortable seats."
Points négatifs : "Slight delay"

Points positifs : "Cabin much too hot and no air circulation until just before pushback. Ack!!"

Points positifs : "Good legroom."
Points négatifs : "Disorganized boarding."

Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Points positifs : "The food was nice."
Points négatifs : "There was no water in business class toilets. The staff are not polite."

Points négatifs : "Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!"

Points négatifs : "I can’t rate it is it left without us"

Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Points positifs : "Once I understood how it worked it was a breeze"
Points négatifs : "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."

Points négatifs : "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Points négatifs : "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Points positifs : "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Points positifs : "Good, quick flight!"
Points négatifs : "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Points positifs : "Left on time, arrived 40 min early."
Points négatifs : "The food was the worst on an international flight (out of more than 30)"

Points positifs : "Everyone was very nice"
Points négatifs : "Some more space"

Points positifs : "The attention, food and entertainment available on board"

Points positifs : "Crew were great..."
Points négatifs : "Food was very poor. Entertainment was awful"

Points positifs : "Only check in and boarding was smooth."

Points positifs : "It's a direct flight."
Points négatifs : "Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy"

Points négatifs : "The crew should be trained more on customer service"

Points négatifs : "Toilets were dirty and not enough toilet papers"

Points positifs : "Crew as always with air Canada were very accommodating. Always smiling!"

Points positifs : "It arrived on time."
Points négatifs : "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"

Points positifs : "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
Points négatifs : "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."

Points positifs : "only The crew inside the airplane and the airoplane"
Points négatifs : "Every one in Lufthansa are so rude expect the crew"

Points négatifs : "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Points positifs : "Vegetarian food needs lots of improvement"

Points positifs : "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Points négatifs : "Nothing all great"

Points positifs : "Great food and good space for economy"

Points négatifs : "Ran out of food.."

Points positifs : "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Points négatifs : "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

Points négatifs : "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"

Points négatifs : "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."

Points positifs : "Organised zones for boarding"
Points négatifs : "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."

Points positifs : "great service from start to finish would use again"

Points positifs : "everything"
Points négatifs : "no entertainment"

Points positifs : "I was reading so much about how cramped and uncomfortable the seats on Air Canadas 787's, but I don't think their product is any worse than most other economy class products out there."
Points négatifs : "Their "continental breakfast" was a dry piece of banana bread and yoghurt. No jam, butter cheese or other spreads to compliment with your bread. Most disappointing "continental breakfast" I have had on a plane!"

Points positifs : "Good leg room. Staff friendly and helpful. Really great flight."

Points positifs : "It was OK but it had to be better than the flight to Canada which was delayed 24 hours (just for bad measure). It's a cheap flight and AC warn that the "in seat" screen is no longer provided so criticism on this basis is a bit silly. I noted that the free iPads in Premium Economy provided more films but they were so dated!!! Food in PE was much better as was the general service. It cost quite a bit in the "Auction" but it was worth it I think."
Points négatifs : "This relates to the outward trip when we only found out at the check-in that the plane was postponed to the following day. OK, we were put up in a hotel for the night but 24 hours there was not the best day of my life. I wasn't too impressed with the hotel."

Points positifs : "Friendly crew, modern aircraft"

Points positifs : "Constant supply of food"
Points négatifs : "No entertainment on seats"

Points positifs : "It was a normal flight. Only one hour."
Points négatifs : "Snack options could have been better, only a biscuit."

Points négatifs : "The prop aircraft that Air Canada uses for the YYC-YEG route are old and cramped. They do nothing for the Air Canada brand."

Points positifs : "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Points négatifs : "Zero complaints."

Points positifs : "Clearing immigration in Vancouver is very convenient"
Points négatifs : "Food choices are limited and expensive."

Points positifs : "Reasonably good all around."
Points négatifs : "I paid for an upgraded seat on this flight and wished I hadn't. Whole rows of seats were empty and I would have been more comfortable in my original seating, according to the seating plan during online check in the entire plane was booked out but for a few seats."

Points négatifs : "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."

Points positifs : "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."

Points positifs : "The bad stuff overshadowed the good stuff. Bad experience."
Points négatifs : "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."

Points positifs : "Large comfortable seats."
Points négatifs : "You now have to pay for drinks on British Airways flights"

Points positifs : "friendly pilot"
Points négatifs : "Delayed 25 minutes, and threatened to fly without 15 passengers due to strong headwinds and need to reduce weight. Never heard that one before."

Points négatifs : "I called customer service to ask questions about the meal options, and for both flights (14.5 hrs) they signed me up for the wrong meals! The staff on the first flight was extremely rude and unhelpful, and refused to let me eat any of the extra meals. Making matters worse, I had asked customer service when I called if they sell food on the flight, which I was told yes. This turned out to be untrue. I had to survive the 14.5 hour flight by only eating 3 tiny bags of pretzels. I sent an email to customer service to complain about this (can't do this over the phone), and didn't hear back for more than a month. On my return international flight, I was AGAIN signed up for the wrong meal (vegan) even though I specifically went over my dietary preference (vegetarian, eats eggs and dairy). Then my luggage was left in Vancouver while I made my way to Sydney, so I had to wear the same clothes for over 72 hrs while the airline "apologized" with giving me only $50. I finally got someone to respond to my complaints when I tweeted them, and their response was that I selected the vegan food option...NOPE, and that's not an apology. I will not fly them again. (PS: they don't give eye masks or toothbrush/toothpaste on international flights even though other airlines do, and their selection of movies/TV shows is about half of other airlines)"

Points positifs : "Food ok crew and staff very helpful"

Points positifs : "Very helpful crew and staff assisting with golf buggy ride"

Points négatifs : "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"

Points positifs : "Drop off at the counter was fast and easy on the upper level departure entrance. From my drop off at 9:00 am, I made it thru baggage check-in, passing thru passport control, passing thru security and into the gate duty free area in 25 mins! Impressive experience."
Points négatifs : "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."

Points positifs : "Direct flight"
Points négatifs : "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."

Points négatifs : "We missed our flight to Minnepolis we got a later flight home. We were tired and disappointed about getting home late. When we got to the gate our plane was still there but they said it was too late to get on but they delayed the plane 10 minutes to take our luggage off. We got a later flight. Not happy."

Points positifs : "The price :)"
Points négatifs : "Wasn't able to play the videos on my iPhone."

Points positifs : "They had individual tv screens."
Points négatifs : "One of the female flight attendants was rude. Aircraft configuration was tight and dirty."

Points positifs : "Both planes were nice. Attendants were pleasant. Food and entertaining were great."
Points négatifs : "Flight from Paris to Toronto was delayed 4 hours. That automatically caused us to miss our connecting flight from Toronto to Nashville. The 1st flight turned out to be more than 4 hours late. The 2nd flight was delayed as well. Not to mention we were directed many places throughout the Toronto airport trying to locate a boarding pass for the 2nd flight in hopes to make it to Nashville that day. All members of the Air Canada staff were helpful, however traveling for over 20 hours majority of which was spent in foreign airports made for a long and unpleasant day. It would have been different had it been our fault for being late or missing a flight, but we were very early for our international flights which simply added to the amount of time we had to sit, wait, and hope. A coupon was given to us, however being that I live in a different country I don't know how quick I will be able to redeem this."

Points positifs : "The plain was new"
Points négatifs : "I asked for a blanket and they told me that they are out of blankets"

Points positifs : "Please post meal intentions on-line so I can plan for the possible need to bring food on board. I had repeated instances when my elbow would hit the buttons on the arm rest, thereby changing video/lights/call for help, etc. Poor ergonometric placement."

Points négatifs : "No in flight entertainment"

Points positifs : "Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment"
Points négatifs : "Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight"

Points négatifs : "Delayed over an hour, making it almost impossible to catch our connecting flight in Montreal. Thankfully, the flight out of Montreal was delayed and we were able to make the flight by the very last minute."

Points positifs : "Video was good, seats were good."
Points négatifs : "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Points positifs : "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Points négatifs : "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Points positifs : "More legroom than other airlines, timely and in flight entertainment."

Points positifs : "Nice crew, flight landed on time"
Points négatifs : "Temperature was very hot and embarking procedure took a while to be completed"

Points positifs : "Très bon personnel de bord, check-in et embarquement très rapides!"

Points positifs : "Crew were polite. The plane was clean and the seats were roomy and comfortable. Luggage cabins were. roomy. Price was great and no extra hidden charges."
Points négatifs : "Food was okay. Small portions"

Points positifs : "Flight wa smooth, little to no turbulence."
Points négatifs : "No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok."

Points positifs : "We really like the crew"
Points négatifs : "If they offer something to drink"

Points positifs : "The plane was new and very comfortable"
Points négatifs : "Free snack"

Points négatifs : "Flight was delayed"

Points positifs : "Timing parfait"
Points négatifs : "Une collation offerte"

Points négatifs : "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Points positifs : "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Points négatifs : "The food it wasnt good"

Points négatifs : "Food"

Points positifs : "Comfortable seats from the good old days on board B 737"

Points positifs : "Vuelo directo"
Points négatifs : "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Points négatifs : "It is an airline that deceives you"

Points positifs : "Unfortunately there is not one positive thing I can say"
Points négatifs : "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Points positifs : "Excellent"

Points positifs : "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Points négatifs : "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Points positifs : "Everything was great!"

Points positifs : "The plane was clean and spacious."
Points négatifs : "Although a short flight, there were no complimentary food or drink options."

Points positifs : "Flight itself was ok"
Points négatifs : "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"

Points positifs : "Cartoons on tv (for kids)"
Points négatifs : "the plane is too tight"

Points positifs : "People and new plane"
Points négatifs : "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Points négatifs : "My fare did not include a checked bag. I find it hard to believe that anyone would take an intercontinental flight without checking a bag. The fee to check a bag at the airport is $150. This sounds like something a shady company would pull off. Was very disappointed, not what I expected from Air Europa"

Points positifs : "From the checking to the security check point to the new plains, spacious bathroom, outstanding service in the air. It was nice to travel comfortable with space between seats and for the first time I ate my food in an airplane!"
Points négatifs : "I can't think of anything.."

Points positifs : "Ahead of schedule out and inbound."
Points négatifs : "Paid for wifi didn't work for me."

Points positifs : "All good"
Points négatifs : "The plane had no entertainment inflight"

Points positifs : "The crew..."

Points positifs : "Left on time, arrived early, and the price is good."
Points négatifs : "The food is not very good, the attention is not very good, the luggage arrived late, it just wasn't like other times I have travel with you."

Points négatifs : "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"

Points positifs : "Le premier vol"
Points négatifs : "Le deuxième vol"

Points négatifs : "Sat sweltering on tarmac with doors open. All passengers sweating"

Points positifs : "....."
Points négatifs : "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."

Points positifs : "The boarding process was smooth, the crew were professional and efficient. The plane was a new, clean 787-8."
Points négatifs : "The new 787-8 does not have individual climate control nozzles. The cabin tended to be warmer than a typical home/office environment even at altitude, and I found myself surprisingly cramped and overheated in the middle seat on the left side of the plane."

Points négatifs : "Delayed, both ways"

Points positifs : "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Points négatifs : "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Points négatifs : "Food was ok"

Points négatifs : "The food was terrible."

Points positifs : "Food is poor , pasta have not taste n the portion not enoug"

Points positifs : "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Points négatifs : "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Points positifs : "The crew was friendly."
Points négatifs : "There is not enough space for your feet. You're basically on top of the person next to you. The aircraft was old and had no tv in front of you, no outlets to charge our phones. The food was terrible."

Points négatifs : "Look tasted old and greasy"

Points positifs : "Prompt boarding. Clean plane. Attendants worked to accommodate passengers specifically one with a young baby who wanted an extra seat."

Points positifs : "The crew was friendly and one started bording it when ok."
Points négatifs : "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."

Points négatifs : "Retard 1h40!!!!!"