Vol Pérou : Trouvez un billet d’avion pas cher pour Pérou

Points négatifs : Ground staff are extremely unprofessional In Casablanca

Points positifs : Nothing

Points négatifs : Better plane Leave on time.....almost missed my connection to NY Lost my bag

Points négatifs : Air Europa charged for food.

Points négatifs : The seats was no to comfortable for the price . They charge for the luggage and any company for traveling internationally does for almost one luggage

Points positifs : The crew was informative

Points négatifs : Inflight sandwiches

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points positifs : Everything works and quick to get to destination.

Points positifs : Information sharing by pilots and crew. Economy class leg room is good.

Points négatifs : All good up to the level

Points positifs : We really like the crew

Points négatifs : If they offer something to drink

Points positifs : Check-in for bags was fast and the staff was very friendly.

Points positifs : Departed on time, nice entertainment

Points négatifs : Food could have been better, for such a long trip beverages service was scarce

Points positifs : Friendly crew

Points positifs : The crew was excellent and surprisingly the seats were comfortable.

Points négatifs : I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Points négatifs : Flight was delayed

Points positifs : Spacious business class seats, excellent meals

Points négatifs : Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Points positifs : La tranquillité de la cabine premium

Points négatifs : Le confort de la cabine

Points positifs : Food was great, enjoyed watching videos, staff very profession and friendly.

Points négatifs : Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Points positifs : Great crew.

Points négatifs : Ran out of business class meal. Substituted a Econ class.

Points positifs : Decent price for economy comfort seat, 4A.

Points négatifs : The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Points positifs : Information sharing by pilots and crew. Economy class leg room is good.

Points négatifs : All good up to the level

Points négatifs : When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Points négatifs : No AC

Points positifs : Crew was awesome, airplane was new and clean All planes were on time

Points négatifs : The food

Points positifs : Nothing

Points négatifs : Better plane Leave on time.....almost missed my connection to NY Lost my bag

Points positifs : KLM STAFF WERE VERY PROFESSIONAL

Points négatifs : SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Points positifs : The crew.

Points négatifs : The time between flights.

Points négatifs : Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Points positifs : Excellent crew, good food & movie selection.

Points positifs : The flight wasn’t bad

Points négatifs : The checking, customer service, Air Europa website and food was a disaster.

Points positifs : The crew was so nice

Points négatifs : Food can be better

Points positifs : The crew was awesome

Points positifs : Crew was nice. Airplane was in a good shape.

Points négatifs : Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours.

Points positifs : Great atmosphere, crew was excellent!

Points négatifs : I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Points négatifs : Crew members in Amsterdam were very rude and disrespectful

Points négatifs : Still don’t have my luggage yet

Points positifs : Pleasant crew. Appropriate and efficiently served snack.

Points négatifs : Boarding and disembarkation were slow.

Points positifs : The airplane

Points négatifs : Flying on time

Points positifs : Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving.

Points négatifs : More communications when the flight has been delayed and sitting there.

Points positifs : I loved the crew members, always willing to help great energy through out the flight.

Points négatifs : Food choices, up to date movies and inexpensive luggage’s

Points positifs : The flight was on time and the staff were great.

Points négatifs : The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything.

Points négatifs : Delay due to strike

Points positifs : Nice crew, good food.

Points négatifs : Both bathroom were not working in business class area.

Points négatifs : Time

Points positifs : The crew was professional & friendly

Points négatifs : Food was terrible honestly, entertainment system didn't work on 1st flight.

Points négatifs : DELAY

Points positifs : The flight was on time and the staff were great.

Points négatifs : The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything.

Points positifs : The crew was very attentive, as was to be expected for Business Class service.

Points négatifs : Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!

Points positifs : Open seat right next to me

Points négatifs : The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person

Points positifs : Pleasant crew. Appropriate and efficiently served snack.

Points négatifs : Boarding and disembarkation were slow.

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points positifs : Muslim food

Points positifs : I was sorted on Row 3 and the drapes kept hitting the back of my head.

Points négatifs : Move the drapes a few more inches back.

Points négatifs : The chain in was slow an tedious.

Points positifs : The staff is always very polite and nice.

Points négatifs : First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.

Points positifs : Crew was nice. Airplane was in a good shape.

Points négatifs : Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours.

Points positifs : Nop

Points négatifs : Streaming

Points positifs : A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Points négatifs : I flew economy and all was good and appropriate to the level.

Points négatifs : All of the less than good, obvious!

Points positifs : Good amount of space on the plane, lots of movies to watch, good food and drink.

Points positifs : Staff were professional and polite.

Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Points négatifs : Boarding procesa...an absolute mess

Points positifs : We really like the crew

Points négatifs : If they offer something to drink

Points positifs : The plane was new and very comfortable

Points négatifs : Free snack

Points négatifs : Air Europa charged for food.

Points négatifs : Thé qualité officielle the images

Points négatifs : New variety of food

Points négatifs : Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Points positifs : Nice and attentive crew.

Points négatifs : Seats not comfortable in premier economy.

Points positifs : It was ok no more then that

Points négatifs : Make sure the stuff or more Patience and understanding

Points positifs : Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in

Points négatifs : If I had flown on Iberia

Points positifs : The airplane

Points négatifs : Flying on time

Points positifs : The staff is always very polite and nice.

Points négatifs : First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.

Points positifs : Confort and kindness

Points négatifs : It was too cold

Points positifs : Excellent crew, good food & movie selection.

Points positifs : KLM are our airline of choice. A great full-service carrier with impecable standards.

Points négatifs : Nothing

Points positifs : Nice crew, good food.

Points négatifs : Both bathroom were not working in business class area.

Points positifs : Nop

Points négatifs : Streaming

Points positifs : Nothing

Points négatifs : The aircraft was super old, things were falling off, no in-flight entertainment for 10 hrs, crappy food and the plane was late so I missed the connection. 0 out of 5.

Points positifs : Crew was friendly

Points négatifs : Tv screen didn't work, stuck on an airplane for 8h without any entertainement. Had to pay an extra €120 to check in my bag, because it wasn't mentioned in the confirmation that my ticket didn't come with checked-in luggage. Moreover, the food on the plane was terrible ... Thank god it was a relatively cheap ticket, but would never take this airline again though.

Points positifs : Crew were polite. The plane was clean and the seats were roomy and comfortable. Luggage cabins were. roomy. Price was great and no extra hidden charges.

Points négatifs : Food was okay. Small portions