Vol Saint-Pétersbourg : Trouvez un billet d’avion pas cher pour Saint-Pétersbourg

Points positifs : Flight was on time.

Points négatifs : Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Points négatifs : The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Points positifs : the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Points négatifs : All of the less than good, obvious!

Points positifs : Overall Austrian was fine. Smaller plane and people were professional.

Points négatifs : Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines

Points négatifs : very rude and extremely racist group. I will not fly them again.

Points positifs : Great crew

Points négatifs : Landing

Points positifs : Brussels airport clearance was quite efficient

Points négatifs : Better instructions at the airport

Points positifs : The crew reacted good to the change of plane

Points négatifs : Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Points positifs : The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Points négatifs : Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Points positifs : Yes

Points négatifs : Maybe the entertainment choices

Points positifs : Personnel accueillant et disponible.

Points négatifs : Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux.

Points positifs : La tranquillité de la cabine premium

Points négatifs : Le confort de la cabine

Points négatifs : Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Points positifs : Nothing

Points négatifs : Everything

Points négatifs : I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.

Points positifs : Экипаж компетентный, внимательный и вежливый

Points négatifs : Отсутствует интернет, нет розеток

Points positifs : pretty good

Points négatifs : on the level withother major airlines

Points positifs : Great service and amazing crew

Points négatifs : All good!

Points positifs : on time; boarding was smooth; leg space was good

Points négatifs : wifi was not working; food was below average; movie selection options poor

Points positifs : The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.

Points négatifs : Mejorar las oferta de películas abordo

Points positifs : Crew was very pleasant and kind

Points négatifs : Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Points positifs : Nothing! Late and no explanation or pardon!

Points positifs : Perfect flight.

Points négatifs : All was ok.

Points positifs : Great food Great crew

Points négatifs : Delayed 4h Had to pay for luggage

Points positifs : J'ai reçu un e-mail, du texte et un appel au sujet du changement de programme pour le vol. Ils ont fourni un sandwich gratuit sur le vol.

Points négatifs : Ils ont changé le temps du vol de 7:50 à 10:50 et puis nous n'avons pas fini vers le haut au départ jusqu'à 11:15 ainsi nous sommes arrivés 3,5 heures après que j'avais initialement prévu.

Points négatifs : Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good

Points positifs : The crew and personal were ok.

Points négatifs : They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Points positifs : Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Points négatifs : The Kayak website sucks

Points positifs : Good service on the plane, the food was good and the seat was very comfortable.

Points négatifs : The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Points positifs : The crew was friendly and helpful.

Points positifs : All great!

Points négatifs : if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Points positifs : The crew was amazing. They left snacks and drinks out in between service.

Points positifs : Customer service

Points négatifs : Snacks

Points positifs : Crew

Points négatifs : More direction once crew knew the connecting flight would be lost, especially to minors

Points négatifs : Everything was excellent! I will be flying with them again!

Points négatifs : I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Points positifs : Nice crew

Points négatifs : Better food, some entertainment, better bathrooms

Points négatifs : Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal.

Points positifs : WeII, I didn't die.

Points négatifs : Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart.

Points positifs : The crew is fantastic team,Dana is the best!Thank you

Points négatifs : Food

Points positifs : It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy.

Points négatifs : They should finally replace old ATR-72.

Points positifs : Food offered on flight even though short trip

Points négatifs : Was delayed so being on time

Points négatifs : When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Points négatifs : The crew might be greeting passengers onboarding.

Points positifs : everything was good enough

Points négatifs : I would like a meal and drinks on the board

Points positifs : Muslim food

Points positifs : economy plus seats were nice, great movie selection, especially international movies

Points négatifs : crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Points positifs : Loved the smooth ride.

Points négatifs : Bathroom was pretty nasty

Points positifs : Impressive service... amazing crew, very friendly and professional

Points positifs : The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!

Points positifs : Crew were great

Points négatifs : Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable

Points positifs : Crew was very nice, appreciated that they came by with water often

Points négatifs : Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer

Points positifs : The crew was so friendly

Points négatifs : Everything is so smooth in my flight!

Points positifs : Crew was very good. Food was OK.

Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Points négatifs : One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Points positifs : The crew and snacks

Points négatifs : They take the headphones about an hour before landing which isn’t ideal.

Points négatifs : Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person