Trouvez des vols pas chers Genève - Ho Chi Minh Ville

Points positifs : "Being on time, food, orderly"
Points négatifs : "Communication"

Points positifs : "Korean Air was amazing. Very comfortable, hospitable, and punctual."

Points positifs : "Plane loaded quickly and departed on time. Beautiful clear day for flying."
Points négatifs : "Narrow seats on a small plane."

Points négatifs : "Overall experience is good."

Points positifs : "The crew was lovely as were the littlebthibgs like slippers."
Points négatifs : "The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi"

Points positifs : "I always love Korean Air crew, you do have 5-star staff!"
Points négatifs : "I can’t think of anything for now! Overall I had a great flight."

Points positifs : "Great crew, good food, easy to watch entertainment , and food better than most airlines"

Points positifs : "Crew was great"
Points négatifs : "Movie selection, food options, loud alarm before boarding"

Points positifs : "excellent service - good food"
Points négatifs : "aircraft a bit outdated"

Points positifs : "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Points négatifs : "Seats of any airplane could use improvement on comfort. But comfort was good."

Points positifs : "A comfortable flight, with fine service."
Points négatifs : "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"

Points positifs : "great service. my kids loved the special treatment!"

Points positifs : "Great service!"
Points négatifs : "Dated aircraft A330-300 and seats."

Points positifs : "Avion neuf CS300 de Bombardier bien aménagé."

Points positifs : "I could not book my seat ahead of time on the Korean air website"
Points négatifs : "Middle seat stinks for a 15 hour flight"

Points positifs : "How often i was fed"
Points négatifs : "I wanted to upgrade and they said no even rhough it wasnt full"

Points positifs : "Excellent service and delicious food and clean."
Points négatifs : "No wifi on board. Not many movies."

Points négatifs : "late departure"

Points négatifs : "Delayed flight"

Points positifs : "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."

Points positifs : "everything"
Points négatifs : "nothing"

Points positifs : "They fixed my vegetarian meal issue by making sure I get it on the next flight."
Points négatifs : "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."

Points positifs : "쾌적하고 승무원 서비스는 좋음"
Points négatifs : "식사가 맛과질이 떨어진다 정성이없이.."

Points positifs : "Reliable, quick boarding, Incheon is a nice airport"

Points positifs : "I love it."
Points négatifs : "none"

Points négatifs : "Delayed for 2 hours. Otherwise staff and service was good"

Points positifs : "Plane was clean, staff very friendly"
Points négatifs : "Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh"

Points positifs : "Great service, very clean"
Points négatifs : "Flight was delayed"

Points négatifs : "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."

Points positifs : "The flight crews are friendly."
Points négatifs : "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."

Points positifs : "Landed safe"
Points négatifs : "2 hours on tarmac waiting....terrible. Didn't eat the food"

Points positifs : "Everything was as good as it gets specially the crew"
Points négatifs : "Very long flight....."

Points positifs : "Korean Air hosted us on four separate flights to SE Asia, a trip from which we have just returned. Of all of the airlines that we have used over the decades, Korean Air rates at the very top. We have no complaints, only a sense of what a first-class operation it was for us."

Points positifs : "Most people sleep as this is a connection from other long flights."

Points positifs : "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Points négatifs : "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."

Points positifs : "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Points négatifs : "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."

Points négatifs : "une heure de retard parce que la porte choisie n 'etait pas disponible"

Points positifs : "Staff very helpful in every way."

Points positifs : "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Points négatifs : "Would love more Movie and TV options"

Points positifs : "What I always like about Korean Air is the service of the staff from the check in desk to the cabin crew. Even when you fly economy the cabin crew is very attentive."

Points négatifs : "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"

Points positifs : "Crew service and wine"
Points négatifs : "flight delayed 2.5 hours"

Points positifs : "All was good"

Points positifs : "tye food was amazing!"

Points positifs : "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"

Points positifs : "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Points négatifs : "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."

Points positifs : "nothing"
Points négatifs : "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."

Points positifs : "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"

Points positifs : "Great service and entertainment"
Points négatifs : "Food was no good"

Points négatifs : "Very small in the plane"

Points positifs : "Cathay Pacific and crews were really good."
Points négatifs : "I suggest no seating reservation online."

Points positifs : "the crew was professional and efficient on board the plane."
Points négatifs : "seat space was tight. it was hard to get comfortable"

Points négatifs : "This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers."

Points positifs : "The seat space, and the ability to recline the seat was surprising."
Points négatifs : "It is what it is."

Points positifs : "Could not take flight and could not get refunded"
Points négatifs : "Refund money"

Points négatifs : "The in flight entertainment is very old."

Points négatifs : "The flight was three hours late."

Points positifs : "Friendly crew. Nice plane."
Points négatifs : "Can’t think of any complaints."

Points négatifs : "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."

Points positifs : "Reasonable leg room in the economy"
Points négatifs : "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"

Points positifs : "So nice, smile everytime, clear information and direction"
Points négatifs : "I really hope they will serve wine or liquor but that is okay"

Points positifs : "Food was good, comfy seats. Nice crew."

Points positifs : "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"

Points positifs : "This flight is very comfortable and on time."
Points négatifs : "Nothing I didn't like"

Points positifs : "The flight is on time"
Points négatifs : "Immigration waiting time is long"

Points positifs : "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Points négatifs : "Peu de film en français"

Points positifs : "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Points négatifs : "Would be amazing to have a little more room in the economy seats!"

Points négatifs : "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."

Points positifs : "The crew is so nice!"
Points négatifs : "Same seat selection issue."

Points positifs : "Passengers was good."
Points négatifs : "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"

Points négatifs : "couldnt find anything to complain about"

Points positifs : "Great airline, punctual, attentive"

Points négatifs : "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."

Points positifs : "Fast and on time"

Points positifs : "Super friendly inflight staff, especially on my flight to canada"
Points négatifs : "Nothing"

Points positifs : "Great service from flight attendants."

Points positifs : "Our plane was an A350 equipped with a new entertainment center. The captain was able to get our flight in early. Unfortunately, because of weather/immigration problems at the destination, we weren't able to disembark for another 90 minutes. But I think the cabin crew handled this well, handing out both drinks and snacks. The captain also kept us informed, and also seemed to play a role in negotiating with the airport authorities to allow us to disembark at another gate. Otherwise it may have been a longer ordeal."
Points négatifs : "The security measures for US bound flights made things more confusing for boarding. This wasn't the airline's responsibility, and the security check was fast and professional. Next time I hope they work better with the customers to make sure we know what is going on. But this is a small complaint on my part."

Points positifs : "Smooth flight , crew members were good"
Points négatifs : "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"

Points négatifs : "When the crew in the terminal begins moving the economy class passengers in the aircraft its all a mess. Passengers with seats in the front and the middle are blocking the hallway of the aircraft which force the passengers with seats at the end waiting with a long line.The Cathay flight from NY to HKG handle in a much better manner. They let the passengers with seats at the end go in the aircraft first so that these passengers will never blocking the hallway or making any long line.Hope the flight to New York can improve in this aspect."

Points négatifs : "The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional"

Points positifs : "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"

Points positifs : "Le service, la nourriture, la rapidité. Tout bien été"
Points négatifs : "Rien"

Points positifs : "The crew are very nice. They maintain the toilet area clean and with paper supplies. I love the availability of having a hot noodle soup in between meals."
Points négatifs : "No slippers, toothbrush & toothpaste for economy passengers. Some airlines will give this automatic due to long hours trip."

Points positifs : "Cheap"
Points négatifs : "You have to be there 3hrs before the flight to guarantee they won't resell your seat. I was at the terminal an hour prior at 9am when there was no line to check in or even at security but they turned me away. I rescheduled my flight and had to pay a lot extra to do so. I stayed at the airport to make sure I wouldn't miss it and the crew doesn't even start setting up until an hour prior... they don't start boarding until 30 minutes prior.... so they 100% sold my seat and then charged me to rebook it. They turned me away when I could have been at the gate 50 minutes prior, well before boarding"

Points positifs : "comfort and service is always great on cathay pacific"
Points négatifs : "bathroom were dirty"

Points positifs : "Everything!"
Points négatifs : "Nothing!"

Points positifs : "The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful"
Points négatifs : "None"

Points positifs : "Nothing."
Points négatifs : "Cabin crew was poor in English communication skill. I remain skeptical how the cabin crew could effectively communicate to passengers in the case of an in-flight or ground emergency. Pillow covers were filthy. There were body fluid stains and long hairs stuck to the covers. I went through and rejected four of them. Inflight service was good but there was an unwritten Cathay Pacific rule that I was not aware of.........each passenger is restricted to two alcohol beverage drinks in any one hour period."

Points négatifs : "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"

Points positifs : "Nothing"
Points négatifs : "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."

Points négatifs : "The crew manager shouted to me and my 1 year old boy during the flight as my son cried. They did not offer any help, my family got insulted and cried. The worst flying experience in my life, will never take that again."

Points négatifs : "Seats are terrible"

Points positifs : "Blankets and good movies and very kind"
Points négatifs : "Sometimes too cold"

Points positifs : "Good"

Points positifs : "The flight attendants were very nice and accommodating"
Points négatifs : "Flight was delayed to depart so I missed connecting flight in Hong Kong."

Points positifs : "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"

Points positifs : "Plenty of leg room, comfortable seats, and great service on the plane!"

Points positifs : "The stewards worked very hard, the pilots did a good job. The food was good too."
Points négatifs : "I think it's cruel that this company (Cathay Pacific) has bragged about these economy seats being comfortable. They are not !!! My back hurt and my knees were killing me because they have you crammed right up to the seats in front you so you feel like you are packed in a sardine can! And you will be in big trouble if you take a window seat and you need to go to the bathroom because then you must be a contortionist to get out of that seat when in flight and everyone has their seat reclined, just horrible!!!"

Points positifs : "I expected Cathay to be great since it was ranked as the #4 best airlines in the world."
Points négatifs : "However, I didn't find anything better than mediocre airlines. The attendant was kinda cold, service was rough, and toilets get dirty quickly."

Points positifs : "The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers"
Points négatifs : "It would be better if there’s a mini screen for movie as well"

Points positifs : "On time, friendly check in staff"
Points négatifs : "Food was very poor in Turkish Airlines standards"

Points négatifs : "I missed it"

Points négatifs : "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points négatifs : "No usb chargers on plane"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points négatifs : "Checking in on line was not available which invited a standby seat for an overbooked flight that was purchased 5 months ago. Probably Will not use or recommend Turkish airlines in the future."

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"

Points positifs : "Variety of entertainment available"

Points positifs : "almost nothing."
Points négatifs : "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat."

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Excellent customer service from boarding to landing"

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Points négatifs : "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Points positifs : "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Points négatifs : "For a long international travel, there is nothing bad to say. They are superb!"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "Excellent staff, everything very clean, smooth flight, good movies."
Points négatifs : "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"

Points négatifs : "Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel."

Points positifs : "great selection of movies"
Points négatifs : "heat, small seats."

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "The security and service throughout the flight was very good for the price we paid."
Points négatifs : "The transit time was a bit short for my trip from NYC to DAC."

Points positifs : "From beginning to end - it was a great flight. Food was exceptional as well as service."

Points positifs : "Everything was exellent"
Points négatifs : "Nothing"

Points négatifs : "Repas"

Points positifs : "I was seated next to Hans (or maybe it was Franz, never did find out his name) the Bulgarian weightlifter. He was charming and funny and lovely to look at. You know, when I could out of the side of my eye without being TOO obvious... : )"
Points négatifs : "That I never found out Hans' name."

Points positifs : "Ataturk airport, meals"
Points négatifs : "Turkish airlines staff are rude"

Points positifs : "Crew,boarding,comfort,entertainment and food."
Points négatifs : "Nothing"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "Fantastic food and service"
Points négatifs : "Nothing"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "The food on Turkish is excellent, and it seems they come through every hour to offer water, coffee or tea between meals. The entertainment is also the best system, with the most options I have seen on any airline. And the seats are much more comfortable than most planes- the headrests bend so much, you can actually sleep without your head rolling off the headrest!"

Points positifs : "food is always good..crew too"
Points négatifs : "why more spece in short hail flights then long haul??"

Points positifs : "My wife says when liked Turkish airlines staff more than her travel on other airlines. She is very happy with her flight."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points négatifs : "Very nice crew and great food"

Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points positifs : "Nice crew, good food."
Points négatifs : "Both bathroom were not working in business class area."

Points positifs : "Information sharing by pilots and crew. Economy class leg room is good."
Points négatifs : "All good up to the level"

Points positifs : "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Points positifs : "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Points négatifs : "Not being to help on the ground in Copenhagen with delta issues"

Points positifs : "economy plus seats were nice, great movie selection, especially international movies"
Points négatifs : "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Points positifs : "Reclinable seats."
Points négatifs : "The food!! The lights could be dimmed as it was a night flight."

Points positifs : "The crew was pleasant"
Points négatifs : "Baggage checkin & flight boarding was slow & disorganized."

Points positifs : "The aircraft"
Points négatifs : "No overbooking next time!"

Points positifs : "Friendly crew"
Points négatifs : "KLM lost one piece of my luggage"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "the drinks"
Points négatifs : "seat reservation. having to pay for luggage...."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Points négatifs : "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "Crew was fantastic."
Points négatifs : "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "KLM staff is great"

Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points négatifs : "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Points positifs : "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Points positifs : "The crew was really friendly."
Points négatifs : "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Face recognition was amazing"
Points négatifs : "Too hot on plane"

Points positifs : "The staff tried to help me when it was evident we would not arrive on time"
Points négatifs : "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Points positifs : "The flight was perfect! Great food,movies and I even got to sleep !"
Points négatifs : "All was well!"

Points négatifs : "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Points positifs : "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Points négatifs : "No complaints about anything."

Points positifs : "Great"
Points négatifs : "Great"

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Friendly attendants. Decent food, and frequent snacks and beverages."
Points négatifs : "No charging ports for electronic devices."

Points positifs : "The crew were hardworking, responsive, conscientious and friendly"
Points négatifs : "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Points positifs : "Nice flight, nice crew, and a nice experience."

Points positifs : "Good Experience"
Points négatifs : "Nothing much"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Points négatifs : "Delayed!"

Points positifs : "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Ground staff at Manchester very helpful"
Points négatifs : "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Points positifs : "Good seats, friendly staff, quick boarding."
Points négatifs : "free snacks"

Points positifs : "Everything was impeccable"
Points négatifs : "Nothing except the rude passagers. But that is out of the hands of the airline.."

Points positifs : "."
Points négatifs : "Le procédé d’embarquement"

Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Points positifs : "Le personnel"
Points négatifs : "Rien tout a été parfait"

Points positifs : "La qualité de l’a380"
Points négatifs : "L’espace dans l’a330"

Points négatifs : "Traduction en français.."

Points positifs : "service de l'equipage"
Points négatifs : "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"

Points positifs : "Punctuality!"

Points positifs : "BA"
Points négatifs : "some more leg room"

Points négatifs : "Une collation gratuite pendant le vol"

Points positifs : "Le personnel était très professionnel. Cie au top."

Points négatifs : "Flight was delayed more than an hour due to mishandling of baggage - was at runway for takeoff and was called back to the gate because a bag was loaded that should not have been."

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points positifs : "le personel etaient aimable et souriant"
Points négatifs : "nous avons eu un delay"

Points négatifs : "pas de boisson ni nourriture offerte"

Points positifs : "la ponctualité, l'accueil"
Points négatifs : "pas de boisson ou nourriture offerte"

Points positifs : "Personnel de bord sympathique"
Points négatifs : "L’organisation De l’embarquement"

Points positifs : "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points négatifs : "Virgin seats are not the best business class seats out there..."

Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Points négatifs : "Une heure de retard au départ de Genève ."

Points positifs : "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Points négatifs : "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Points positifs : "Personnel souriant et accueillant"
Points négatifs : "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"

Points négatifs : "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Points positifs : "La sympathie de l'équipage"
Points négatifs : "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."

Points négatifs : "Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits."

Points positifs : "We didn't crash."
Points négatifs : "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."

Points positifs : "Une fois à bord, confortable et efficace"
Points négatifs : "Retard de 30min maos ce sont les aléas de l'aérien..."

Points positifs : "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Points négatifs : "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Points positifs : "Les films bien diversifiés et nombreux en français"
Points négatifs : "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Points positifs : "Rien"
Points négatifs : "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points positifs : "Boarding OK, Seats very very comfortable. Enough space for my long legs"
Points négatifs : "Coffee and tea were proposed, but have to be paid. I would understand for alcohol, but for tea and coffee, as a customer I felt a bit insulted"

Points positifs : "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Points positifs : "Pro et en règle sur les timing et prestations"
Points négatifs : "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Points positifs : "Nothing comes to mind."
Points négatifs : "Crew was not friendly at all. Why do they do this job if they hate dealing with the passengers? They act as if we are a burden to them."

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points positifs : "Short flight OK."

Points négatifs : "2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday"

Points positifs : "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Points négatifs : "Seats not the best"

Points négatifs : "3h de retard"

Points positifs : "personnel extremely courteous, helpful and looked like they enjoyed their vocstion."
Points négatifs : "not being able to check bags thru entire trip from gerneva thru London to lax. had to travel thru customs etc to get backs and then travel to terminal 2 from terminal, awful experience. made connecting flight by 15 minutes."

Points négatifs : "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Points positifs : "Easy flight schedules"
Points négatifs : "Legroom in first class is a joke."

Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"

Points négatifs : "Embarquement un peu brouillon et vol en retard"

Points positifs : "Efficient, on time"
Points négatifs : "Crew was not friendly and a bare bones plane"