|novembre||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 28%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 30%.|
Prix moyen pour un aller-retour
|577 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|573 €||ou moins|
Les États-Unis ont restreint l'entrée de tous les ressortissants étrangers qui sont passés ou ont séjourné en Chine, en Iran, dans l'espace Schengen européen, au Royaume-Uni, en Irlande et au Brésil au cours des 14 derniers jours.Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
Aucun vol direct n’est disponible sur KAYAK pour cet itinéraire. Le vol avec escale le plus court dure 14h 45min.
Au cours des 3 derniers jours, les billets aller-retour les moins chers ont été trouvés sur Plusieurs compagnies (591 €) et Aer Lingus (711 €)
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Genève-Aéroport O’Hare de Chicago.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Genève-Aéroport O’Hare de Chicago est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Aéroport O’Hare de Chicago avec une compagnie aérienne, puis repartir pour Genève avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Genève et Aéroport O’Hare de Chicago jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Love Lufthansa"
Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"
Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"
Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Points négatifs : "Retard"
Points positifs : "Ben... Je cherche encore"
Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"
Points négatifs : "The airline cancelled my ticket and did not notify me. I found out only when I arrived to check my bag. Lufthansa cancelled my flight because they said I had “no showed” for my previous flight two weeks before. This was absolutely not true."
Points positifs : "Very nice new clean airplane (beautiful), excellent crew"
Points négatifs : "Lufthansa may consider reworking the boarding area"
Points négatifs : "Parfait rien a dire"
Points positifs : "n"
Points négatifs : "n"
Points positifs : "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Points négatifs : "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."
Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"
Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"
Points positifs : "Très Correct"
Points négatifs : "Rien !"
Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"
Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"
Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"
Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"
Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"
Points négatifs : "Le retard"
Points négatifs : "Le retard"
Points négatifs : "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"
Points positifs : "rien"
Points négatifs : "les retards"
Points négatifs : "Le vol est largement en retard !!!!!"
Points positifs : "Embarquement très rapide, vol ponctuel."
Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Points négatifs : "Les informations à bord etaient incompréhensibles"
Points positifs : "The Crew was very helpful, they were always around and offering all kind of help."
Points négatifs : "The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them."
Points positifs : "TSA made me miss my flight i have to wait until 7 am for a new flight"
Points négatifs : "TSA made me miss my flight i have to wait until 7 am for a new flight"
Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Points négatifs : "We waited for an hour at the gate for other passengers, to where we missed our connection in Chicago and did not get back to Austin, TX for another 24 hours."
Points positifs : "Never was able to get on flight airport evacuated because of security breach. Mass confusion and unable to get back through security in time to catch flight still waiting to be rebooked."
Points négatifs : "All flights cancelled. Stuck overnight."
Points positifs : "Équipement de divertissement excellent. Personnel souriant"
Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Points positifs : "Flight was comfortable and quick."
Points négatifs : "Le retard"
Points négatifs : "Le retard"
Points négatifs : "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."
Points positifs : "The plain was verry clean,better comfort(new plain)good food&entertainment"
Points négatifs : "The connection from the other flight was verry short,verry confusing with the gates!!!"
Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"
Points négatifs : "Perte bagage"
Points négatifs : "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."
Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"
Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"
Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"
Points positifs : "Des infos ont été données par le pilote ou l'équipage"
Points négatifs : "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"
Points négatifs : "US pre-clearance involves a second run through security, which required again getting all liquids into one place. I also means arriving another 20 minutes early at Dublin airport. I suppose this affects every carrier from Dublin to US."
Points positifs : "La rapidité"
Points négatifs : "Les repose tête"
Points négatifs : "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."
Points positifs : "La place et le.vol.."
Points négatifs : "Humeur du personnel de bord"
Points positifs : "Fast boarding"
Points négatifs : "No food or drinks offered"
Points négatifs : "Pas de snacks, tres cher pour mon billet"
Points négatifs : "Vol de souvenir dans bagages en soute"
Points positifs : "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Points négatifs : "la nourriture, mais comme pour toutes les compagnies aeriennes"
Points positifs : "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."
Points négatifs : "There were 3 travelers in our family and we were not seated together. I assumed the flight was full but to our surprise there were empty seats that would allow us to be together. Serving of meals and drinks were slow although the food was better this time compared to our Chicago to Dublin trip. Movie selections were poor."
Points positifs : "Bagages misent en soute gratuitement."
Points négatifs : "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"
Points négatifs : "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."
Points positifs : "ils ont accepté une valise en soute gratuitement"
Points négatifs : "aucune collation gratuite , pas même un verre d'eau ou un thé"
Points positifs : "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"
Points négatifs : "We didn't have inflight entertainment at all. 1/43 the tvs were broken. our airplane was changed which we were supposed to be emailed about and never was. Only got 1 soft drink on an 8.5 hr flight."
Points positifs : "Nice plane, nice crew, nice flight, nice time. I will be back to Aer Lingus again for sure."
Points positifs : "The food was quite delicious. I liked the movie selections."
Points négatifs : "Getting stuck in Detroit, failure to communicate, no food or water when we had waited on the tarmac over two hours in Detroit. Still no entertainment but air came back at hour three, then at 3.5 hours being told we are stuck in Detroit. Lost luggage, all a mess. Completely. No help to rebook, so I stayed in Detroit and got to the airport early the next morning and paid my own way to Omaha, through Chicago. Again, no help from the Aer Lingus hotline (tried/on hold for 2.5 hours with no human service) or the United desk."
Points positifs : "The crew were the best very personable"
Points négatifs : "Bagage sélectionné pour aller en soute sans demander l'avis du client. Résultat = perte de 30 min pour récupérer la valise."
Points positifs : "Great flight on this flight. Reagular earbuds work with entertainment system, seats were very comfortable with a bit of more leg room, again, the food was great."
Points négatifs : "Vegetarian meal had to be ordered ahead of time."
Points positifs : "We had a very pleasant experience with Aer Lingus and will not fly to/from Ireland on any other airline from now on!"
Points positifs : "Me taper 4h de bus pour aller à Dublin c'était trop mega cool de prendre ce bus super inconfortable"
Points négatifs : "Mettre 10h pour aller à paris ! J'aurais eu le temps d'aller aux états unis en 10H mais non j'suis juste à paris"
Points positifs : "The crew was attentive in all matters, but we especially appreciated the notice from the captain about the views out the windows of Greenland, which were spectacular. . Aer Lingus is slightly better than many other airlines in terms of the amount of space that is allotted to economy class seats."
Points négatifs : "Food quality was uneven, but probably no worse than other airlines."
Points positifs : "Pilots and crew were courteous and professional"
Points négatifs : "Cabin temperature was too cool."
Points positifs : "Good ride good people!"
Points négatifs : "I would have liked more food pass throughs"
Points positifs : "The crew were nice and you could tell they were frustrated with the situations we were in as well. The food was pretty good, and entertainment was adequate for the transatlantic flights."
Points négatifs : "We have a total of 4 flights with three legs of our travel. Aer Lingus failed to successfully complete any of them without substantial delays and cancellations. Every flight was botched, and three of them required us to sit on he plane on the runaway for substantial amounts of time. I'll be making a complaint with the Better Business Bureau and never flying with them again. They were abysmal, and the worst experience I've ever had flying."
Points positifs : "variety of movies available especially Irish movies and shorts"
Points négatifs : "Seating space too cramped"
Points positifs : "Great friendly staff, safe flight. Thanks."
Points positifs : "Food was decent; crew were very busy and decent (but see other panel). Flight crew kept us informed. The entertainment possibilities are endless, and I like being able to see where we are on the maps."
Points négatifs : "I don't expect the crew to gush at us, but they seem a bit put out when you ask them a question. The leg space was just not sufficient for an 8-hour flight. Very hard to get comfortable, and it is very chilly in the cabin."
Points positifs : "On time, no delays. Food was good. Crew was ok. Not overly friendly. Maybe they were tired or overworked."
Points négatifs : "Had to walk a long way to the connection. I would have missed it with only 1 hour layover. The selection on the flight meagre. I could only choose from 3 movies really that interested me."
Points positifs : "Grainne from Aer Lingus upgraded me when I checked in. It made for a fantastic flight where I could sleep, eat, drink, and be merry"
Points négatifs : "They boarding time listed on my pass was way too early, but nothing else!"
Points positifs : "Crew was extremely friendly; boarding was orderly and quick."
Points négatifs : "The seats were extremely close together. I'm very short, and I lacked room for my knees. The food was dreadful."
Points positifs : "The lady at checkin was very gracious and found seats for all of us together. I was also thankful that she gave us exit row seats"
Points négatifs : "Aer Lingus website is difficult to navigate. Boarding passes do not transfer electronically to my smart phone. Seats are too hard and are therefore uncomfortable. Entertainment screen did not respond to touch very well. Screen crashed twice during the trip. Earphones only worked in one ear and had poor sound quality."
Points négatifs : "no coffee service on outbound flight. had to pay for water on connecting flight."
Points positifs : "Claudia at the boarding gate, she was friendly and trying to make a difficult situation better. The Flight attendants were professionally dressed and presented a good image."
Points négatifs : "Not the airline's fault, but being "randomly" selected for yet another security check was painful. The young lad taking me back through the process really didnt seem to have a full grasp on the process. Many of the seats required assistance in coming back from a reclined position. The selection of movies wasn't that spectacular, but I made do as best as possible. The meals, were adequate at best, and having to pay for spirits was also an additional negative having already paid for the trans-Atlantic journey."
Points négatifs : "bags were not correctly tagged all the way through from Madrid to Cleveland by partner Iberia."
Points positifs : "The speed and timeliness was great"
Points négatifs : "The space was not. We paid for an upgrade and it was cramped."
Points négatifs : "Video didn't work. System was rebooted, but some continued to freeze up. Frustrating if you wanted to watch a movie."
Points positifs : "Doing customs and immigration in Ireland instead of ohare. Would have been hard to make our connection otherwise"
Points négatifs : "Unable to pick seats in advance"
Points positifs : "Aer Lingus is so patient! We misread when we were to board so we ended up a bit late. Everyone was gracious about it."
Points positifs : "The seats are comfortable and the movie choices were excellent, Both flights were on time."
Points négatifs : "Waited at ORD for 45 minutes for flight check in desk to open. Process should be automated or at least the desk occupied for airports with long TSA lines. I did request decaf coffee and never saw the stewardess again. Precheck was a waste of time. Our group had to wait in line for our baggage tags because online system not coordinated with system in airport. The crew member I had in my aisle, on the return flight, was abrupt! Dinner tray delivery and pick up was slow, at least an hour after receiving the tray. Crew member offered me tea or coffee and assumed I did not want my sandwich when I responded no to those two choices. Crew seems to be distressed when water is requested."
Points positifs : "The crew was courteous."
Points négatifs : "The food tray serving was small . I was too shy to ask for more."
Points positifs : "It was great to have a selection of shows you could watch for free on your own screen."
Points négatifs : "A lot of the controllers/remotes for the tvs didn't work. combine that with non-sensitive screens made it difficult to navigate menus. Some screens could only be used with the controller so if your controller was one that didn't work, you had to have an attendant reset your whole screen to exit the menu."
Points positifs : "That long flight was awesome! So many extra seats to choose from and I could spread out. The crew was very polite as well. Lastly the movie selection was great!"
Points négatifs : "I would change the headphone jack on the seats to standard size to allow people to use their own headphones."
Points positifs : "same as above"
Points négatifs : "same as above"
Points négatifs : "No vegetarian option for meals"
Points positifs : "The fact that the plane was empty! It was me and like 20 other people in a 737 lol"
Points négatifs : "Every once in a while the tv for freeze up...really it was fine"
Points négatifs : "This was my first time flying Aer Lingus and the overall experience was pretty disappointing. A couple of major problems - 1. My entertainment system for watching movies had major problems throughout the flight. The movie froze and I was forced to reset 6 different times throughout the flight. This is unacceptable. 2. The gentleman's chair in front of me was broken - once it was in the reclined position it would not go back into the upright position so I had very limited space especially when eating. The flight attendants kept trying to move it back into the upright position but it never really was fixed. 3. The plug in for ear phones is very outdated and has a two prong plug in. The ear phones provided in flight do work but the sound is very low quality and fuzzy. It would be nice to have the option to plug in my own headphones, however because normal headphones are a one prong plug in, they do not work. 4. Your arm rests do not fold up all the way. Why? This is a major flaw in the seat design and makes it impossible to stretch out if there is an empty seat next to you. 5. Passengers have to pay out of pocket for alcoholic beverages on international flights. This was disappointing as I usually fly Delta and they are included with all international flights."
Points positifs : "Ras"
Points négatifs : "Le divertissement"
Points positifs : "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Points négatifs : "Avoir des divertissement à bord"
Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"
Points négatifs : "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Points positifs : "Tout"
Points négatifs : "Rien"
Points négatifs : "Delay in take off 45 min!!!!"
Points négatifs : "Seat recline was broken- wouldn’t hold position."
Points positifs : "Professionnel"
Points négatifs : "RAS"
Points positifs : "Très bien"
Points négatifs : "RAS"
Points positifs : "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Points négatifs : "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Points négatifs : "Advertised October Pink products but did not have them for breast cancer support"
Points positifs : "The bread was fresh and food better than other times"
Points négatifs : "Crew is always aggressive and unfriendly"
Points positifs : "Crew memebers"
Points négatifs : "Nothing"
Points positifs : "The crew was terrific."
Points positifs : "Le lounge Air France magnifique; personnel de bord"
Points négatifs : "Le système de divertissement à bord"
Points positifs : "Quick boarding, comfortable seating. Great food!"
Points négatifs : "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Points positifs : "L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande."
Points négatifs : "Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);"
Points négatifs : "Très bien"
Points positifs : "Late departure, dirty, staff not friendly."
Points négatifs : "Les sièges pourraient être rénovés"
Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"
Points positifs : "Crew was very friendly and seat in KQ is super comfortable in Business."
Points négatifs : "The craft is a bit old. Harsh landing."
Points positifs : "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Points négatifs : "Ras"
Points positifs : "Crew was nice."
Points négatifs : "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Points positifs : "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"
Points positifs : "Efficacité de l’embarquement, staff sympa"
Points négatifs : "Retard au départ"
Points positifs : "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Points négatifs : "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."
Points positifs : "Food and drinks very good"
Points négatifs : "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Points positifs : "In flight entertainment was great"
Points négatifs : "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Points négatifs : "C'était un vol court de 50 mn, pour le prix c'était correct, je ne m attendais pas au confort ultime!"
Points négatifs : "Excelente aerolínea"
Points positifs : "Tight seat, was moved out of exit row because of my age"
Points négatifs : "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Points positifs : "Crew was awesome!!"
Points négatifs : "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Points positifs : "Crew and food were great."
Points négatifs : "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Points positifs : "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Points négatifs : "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."
Points positifs : "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Points négatifs : "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Points négatifs : "they lost our luggage very inconvenient"
Points positifs : "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Points négatifs : "Avion retard.. Pas drôle avec un bébé fatigué"
Points positifs : "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Points positifs : "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Points négatifs : "The seat padding is rather thin."
Points positifs : "Over all everything was great, except the bags check in"
Points positifs : "Cheap ticket"
Points négatifs : "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Points positifs : "Food was good, crew was very professional and courteous. Flight was smooth."
Points négatifs : "Coach was cramped and the video system didn’t work very well"
Points négatifs : "Du retard. .. encore du retard... toujours du retard"
Points positifs : "Disponibilité et flexibilité des gens du comptoir"
Points négatifs : "Rien tout était parfait"
Points négatifs : "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Points positifs : "Friendly crew, good meal and entertainment"
Points négatifs : "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Points négatifs : "Tiny uncomfortable seats."
Points positifs : "Food and wine was very good. Music selection was excellent."
Points négatifs : "Not enough leg room."
Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Points positifs : "Nothing"
Points négatifs : "Have the plane on time"
Points positifs : "n"
Points négatifs : "n"
Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Points négatifs : "They lost my checked bag"
Points négatifs : "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."
Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Points positifs : "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Points négatifs : "It will be nice to have inside of the seats a button which can start a massager"
Points positifs : "Flight crew was good and on-time."
Points négatifs : "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"
Points positifs : "Good flight attendants"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Points positifs : "The flight was fantastic! LOT is ROCK! Thanks much!"
Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Points positifs : "Nothing!"
Points négatifs : "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"
Points négatifs : "Delayed one hour. This should not happen especially for an international flight"
Points positifs : "The service crew in the plane were cordial and professional."
Points négatifs : "The ground staff and customer service staff made mistakes with our infant's name and twice her ticket got canceled. Instead of saying that they will just fix it they blamed us and were very rude to us when they had to fix their mistake. I suggest that you train your staff in customer service or you will continue to lose good customers"
Points négatifs : "Flight late Seats uncomfortable"
Points positifs : "Flowers in the bathrooms."
Points négatifs : "Unhelpful crew, bad food, no complimentary wine."
Points positifs : "Service"
Points négatifs : "Sardine style packed economy class seats"
Points positifs : "New airplains"
Points négatifs : "Strict rules about hand baggage"
Points négatifs : "I needed to make an international call to Poland to order a special meal.There was no option to do it online. The special meal was served in a timely manner, however, the food seemed not natural."
Points positifs : "Smooth flight"
Points négatifs : "We were late into Chicago causing me to miss connections. I was forced to rent a car for a one way drive back to Grand Rapids."
Points positifs : "The crew members were very nice!"
Points négatifs : "the economy class seats are torture for anyone of normal size. 10 hours with three 6-foot tall people crammed into a row was excruciating."
Points positifs : "Just a wonderful experience.The most comfortable plan,The most concerned and efficient crew,wonderful service.I will recommend Lot to everybody."
Points positifs : "New planes(Boing 787), attentive flight personnel, convenient schedule."
Points positifs : "The economy premier seating is outstanding. Plenty of room, friendly service, actually pretty good food. Don't know how it was for the regular economy seating - it looked pretty tight."
Points négatifs : "There are not very many bathrooms for the size of plane. It seemed there was always a line."
Points négatifs : "had to delay the plane to board us due to the first plane being late, spent hours in the airport. After almost 40 min looking for my luggage, I found out was still in Poland"
Points négatifs : "no Wi-Fi..."
Points positifs : "Food was hot and tasty for dinner. Breakfast was not too bad either - but Polish food is always good. Crew were fine enough."
Points négatifs : "The boarding process was a shambles. Many passengers stood in the ailses or were turned around talking to folks they knew - this clearly irked others - it was a bit too social and the staff did nothing."
Points positifs : "The food was good, the flight crew was curteous altho not English speakers."
Points négatifs : "The flight was one hour delayed and during boarding most of the time only one person checked us all in for a full dreamliner. There were at least four other LOT employees standing around who could have pitched in. I had a window seat with a large man next to me who overflowed into my space making it uncomfortable to just sit. I couldn't even cut my meat without bumping him. Because LOT upgraded random people before the flight, I would suggest they wait until they board and see who doesn't fit in the tight space and move those people."
Points négatifs : "The worst crew I've ever seen"
Points positifs : "Usa"
Points positifs : "Good question! Not much. The Crew were very nice and professional."
Points négatifs : "The airplane is uncomfortable, too tight. During such a long flight and an uncomfortable plane, free alcohol should be served to make the experience more bearable."
Points positifs : "If we was boarding to fly, They change our sits to first class ,We was happily surprise . We have very good fly."
Points positifs : "Thought the food was airplane-great and the cabin was super clean. The windows had a nice blue-polarized dimming feature."
Points négatifs : "Entertainment was mediocre. Onboard announcements seemed overly frequent and used maybe twice as many words as needed — multiply that by each announcement repeated in two to three languages, and it made for a tedious process compared with other international flights/airlines. Fewer free snacks on offer compared with other international flights/airlines as well."
Points positifs : "That it landed safely."
Points négatifs : "Too many kids and parents that think other passengers must put up with their kids. The "new system" spilt up my wife and I and we sat in different rows. Nobody seemed to be able to fix it and told us we could have booked our seat 24 hrs in advance online but the 24hr advanced option had 0 available seats. Why is it acceptable for any company to think that, when booking two or more people under one reference/ booking number, its ok to split up the people on that booking...? Would a car rental place give me two cars because they wouldn't want my wife and I to be in the same car??? When I explained my frustration, They all agreed with me, that they would be just as frustrated but nobody could do anything about it. A lady next to me (again, not my wife as she was in a different row) ordered a special meal that was not filled for her. She ate two rolls and the flight crew was not prepared for a mistake someone made with the prearranged food order. It is not a waste of money to have an extra few meals on the plane to accommodate "emergency" issues like someone forgetting to read their "to do" list with special needs. LOT Polish Airlines had become a disappointment for many passengers. Not my first flight with them and seems that they get worse every time I'm in one of their airplanes. Probably will look for other airline options when traveling to Poland in the future."
Points positifs : "Crew helpful and nice. Plane clean."
Points négatifs : "Flight late. No information given as to when it would leave, etc. Food poor. TV flight monitors didn't work Took one hour to get luggage at O' Hare English language speakers couldn't be understood"
Points positifs : "New plane"
Points négatifs : "-----------'''''''''"
Points positifs : "New plane"
Points négatifs : "Was asked to do random security screening at gate which delayed my boarding behind other passengers who I should have boarded before. This was the second time I was screened in Warsaw in the last two months. I believe this is due to racial profiling."
Points positifs : "Bardzo lubie ten samolot prowadzony przez polskich pilotow tak sie fajnie leci normalnie super aby bylo tak dalej zawsze bede latal z wami Marek pozdrawiam zArizony"
Points positifs : "The crew was polite and friendly. They refilled my water bottle."
Points négatifs : "The temperature was way too hot at times (economy class), and I don't get hot easily. One bathroom ran out of toilet paper. The entertainment system stopped working about 45 minutes prior to landing, and no effort was made to restore it, nor communication about what had happened and that it wouldn't be restored. No information was given about the meal choices via speakers, so I did not have time to consider the best option. No information was given about whether there would be a second meal or just a snack (e.g. 6 pretzels), so I had just eaten a carry-on snack when they brought the second meal. The pilot information speaker volume was set to be at maximum. Since even the lowest headset volume was too loud for my ears, it hurt and gave me a fright when my movie got interrupted so loudly."
Points positifs : "I liked their 787 Dreamliner and their excellent service. The pilot did an excellent landing."
Points négatifs : "No complaints"
Points positifs : "-Quick and efficient boarding -Relatively comfortable seating -The crew was nice -Great lighting -Relatively quiet plane"
Points négatifs : "-The entertainment device was too loud, even at the lowest volume setting; and I couldn't adjust the volume for the crew/pilot announcements, so when I was watching something and it switched to an announcement it would play at the loudest setting and hurt my ears. -The movie selection was terrible and it would be nice if there were more tv show selections. -The food wasn't very good (but what can you expect with airplane food...)"
Points positifs : "New airplane, good service and in-flight entertainment"
Points négatifs : "No flexibility on upgrade price, even when no one is buying..."
Points positifs : "Service and entertainment"
Points négatifs : "The flight was late and I missed my next one because of it"
Points positifs : "Lufthansa was nice (great service and friendly people) (the airline we actually took home)"
Points négatifs : "I did not like that I couldn't get on the plane because we were still in Prague when it left"
Points négatifs : "Huge line to get through security at Terminal 5 at O'Hare. One complain about the Boeing Dreamliner (not really Lot's fault): the new light sensitive windows can't be shut and can't fully block the light. When flying with the sun directly pointing on the windows some light still goes through and it's harder to fall asleep, plus it gets fairly hot"
Points négatifs : "I put two and two together when I had a stomach ache after the flight returning home. I had a stomach ache 30 minutes after eating LOT's dinner, and it jogged my memory that on the flight going, two months prior, the SAME thing happened."
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