Trouvez un vol pas cher Islande - Paris

Points positifs : "The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use...."

Points positifs : "Flight was fine...."
Points négatifs : "....but departure wa delayed over an hour"

Points positifs : "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Points négatifs : "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."

Points positifs : "Good service"
Points négatifs : "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."

Points positifs : "A lot of seating space. very comfortable."
Points négatifs : "You have to pay for wifi."

Points positifs : "Crew very friendly and helpful."
Points négatifs : "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."

Points négatifs : "We paid for meals that were NOT delivered"

Points positifs : "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Points négatifs : "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."

Points positifs : "Easy, efficient"
Points négatifs : "Entertainment, food, comfort"

Points positifs : "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Points positifs : "Small airplane"
Points négatifs : "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."

Points négatifs : "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Points positifs : "ok"
Points négatifs : "ok"

Points négatifs : "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Points positifs : "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Points négatifs : "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Points positifs : "Jal is the best airline"
Points négatifs : "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Points positifs : "Great flight. Wonderful staff. No turbulence!"

Points positifs : "Easy boarding"
Points négatifs : "Seat width"

Points positifs : "Power in the seats!"
Points négatifs : "That plane was so hot!"

Points positifs : "Seats are more comfortable than those of many other airlines."
Points négatifs : "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."

Points négatifs : "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Points positifs : "Softest landing ever"
Points négatifs : "Not much entertainment but a domestic flight"

Points positifs : "Transfer desk was remote but once found, staff was very good"
Points négatifs : "Haven't made it yet due to late flight/missed connection"

Points positifs : "It was a normal flight, only a few hours long. The crew was very nice."
Points négatifs : "Once again, just some leg, and arm space issues but that's to be expected."

Points positifs : "Safe departure, flight and landing."
Points négatifs : "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."

Points négatifs : "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."

Points positifs : "There was nothing positive in this experience. Oh, the flight was safe and no one was injured?"
Points négatifs : "Charged for checked bag on international flight. Late departure. Only food was a small cup of water on a 3+ hour, lunch time flight -- not even a bag of pretzels. Late arrival with short connection and flight attendant directed us to wrong gate. When we reached final destination, only one of two checked bags showed up."

Points positifs : "Punctual and very cordial staff."

Points négatifs : "Lost my luggage when the other 3 people who I am traveling with got theirs. Not sure what went wrong there. No SAS personnel was available, actually there was no airline counter even. I filed a lost and found report at the airport. I will contact the airline , hope they will find my bags or at least provide vouchers for my one week vacation."

Points positifs : "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Points négatifs : "Flight arrived on time."

Points positifs : "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Points négatifs : "Smooth flight."

Points positifs : "The entertainment system was very good. The crew were all efficient and courteous, with the exception of one crew member who was rather curt."
Points négatifs : "Our plane arrived at IAD late due to a minor mechanical that was repaired at its previous destination. Consequently, we departed IAD almost two hours late, causing us to miss our connection in Copenhagen. Norwegian Air had a flight leaving shortly from Copenhagen to Rome, but the transfer agent told us SAS "does not re-book with Norwegian." Instead we were assigned to two more flights, one to Brussels, and another from Brussels to Rome. We arrived in Rome around 17:00 rather than 10:35 as scheduled, losing a full day of sight-seeing."

Points négatifs : "Not water for children."

Points positifs : "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Points négatifs : "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Points négatifs : "Although it was entirely SAS's fault that I missed my connection in CPH, they refused to reroute me on another carrier. They routed me on another SAS flight to ORD, and from there back to BOS. Hence my arrival was delayed from 3.20 PM to 12.130 AM after midnight."

Points positifs : "Nothing."
Points négatifs : "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."

Points positifs : "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Points négatifs : "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Points négatifs : "Seats are allowed to recline to far. When you are sitting behind someone who has reclined their seat you have no room"

Points positifs : "tjis flight was on United Airlines. It was nice and simple"
Points négatifs : "the landinf was ROUGH and The plane was very grimy"

Points négatifs : "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Points positifs : "Food, WiFi and cheap business upgrades"
Points négatifs : "Delay and lost baggage both ways."

Points positifs : "Friendly staff"
Points négatifs : "Thin narrow seats and I am small. Late arrival"

Points positifs : "It was impossible to contact with sas, so we had to pay for another fligt with Norway air. Wr found a fliht only a day after so we also had to pay almost 450€for the hotel. Now we try to contsct sas to get all the money we lost. Can you help? I gess that if we booked a flight by avent he would take care of all this expences. Chava"

Points négatifs : "That it was cancelled"

Points positifs : "Same as above"
Points négatifs : "Same as above"

Points négatifs : "Everything...I was not on the flight. The fight was cancelled due to the on-going Swedish pilot strike. The first option SAS provided was getting out in a week. I said that would not work. They then scheduled me on Lufthansa, but due to delays in Frankfurt due to weather we missed out connection to ORD. 4+ hours after standing in endless lines Lufthansa resheduled us the next day. But, it took nearly two days to get home."

Points positifs : "same as above"

Points positifs : "The flight was fine. No issues except it was late. Not a big deal."
Points négatifs : "My bag was soaked and my clothes inside - top layer and some second layer items were wet. Some colors bled into other garments and they are ruined. Really not happy my bag was left out in the rain in Germany."

Points positifs : "La rapidité du vol"
Points négatifs : "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."

Points positifs : "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Points négatifs : "offrir une petit collation non payante pour un vol de 5 heures..."

Points négatifs : "Eviter les retards"

Points négatifs : "Eviter les retatds"

Points positifs : "Same airplane but we had to get off and go thru customs. Kind of a maze to get back onto same plane. Better seat with extra leg room"
Points négatifs : "The iPad didn’t work so I couldn’t watch any movies. The seat next to me was broken also so neither of us could have inflight info."

Points positifs : "cheap"
Points négatifs : "My bag did not make my connection in Iceland and was not placed on a plane headed the same route on the same day over 3 hours later. It was delayed for over 24 hours and it took over 48 hours to receive my bag."

Points négatifs : "Boarding was chaos"

Points négatifs : "Needed a little more space."

Points positifs : "Overall nice service"

Points positifs : "Very speedy embarkation process"
Points négatifs : "The seats weren’t comfortable, no snacks were offered at all unless you paid for food, & we had to get off the plane in Iceland on the runway & walk to a bus that took us to the terminal."

Points positifs : "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Points négatifs : "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"

Points positifs : "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Points négatifs : "Pas de divertissement en français. Pas de service en français. Retard au départ."

Points positifs : "The quality of the aircraft, staff, service and food was excellent."

Points positifs : "I like we had more room. How’s that possible for a shorter flight?!?"
Points négatifs : "It"

Points positifs : "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Points négatifs : "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."

Points négatifs : "Reduced legroom"

Points négatifs : "No instruction on use of shared video. No headset. Music?"

Points négatifs : "This airline is the actual worst. Never taking it again."

Points positifs : "It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided."

Points positifs : "Roomier plane for a shorter flight."

Points positifs : "Icelandair has the most legit airline blankets of any airline, also they gave out individual water bottles on my longer flight, saving a lot of attend call time."
Points négatifs : "The flight to Paris started boarding behind schedule, and the boarding felt rushed."

Points positifs : "Personnel sympa, avion confortable."
Points négatifs : "Absence de repas de qualité offerts."

Points négatifs : "48h et 27 minutes de retard sur l'horaire prévu."

Points négatifs : "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Points positifs : "Avion confortable. Personnel correct."
Points négatifs : "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Points positifs : "No pillows or blankets in seats, had to get your own or ask."

Points négatifs : "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Points positifs : "The crew was nice"

Points positifs : "Planes are nice. USB charge ports and entertainment is awesome."
Points négatifs : "Boarding process needs more organization. It was basically a free for all."

Points positifs : "The flight was pleasant."
Points négatifs : "The baggage check was a problem. Self check is at Keflavik airport is required. After printing the self check tags all of the baggage drop point systems failed for about 30 minutes. After repeated re-boots the systems would work intermittently. Initial check in to the gate took about 90 minutes."

Points positifs : "They had great menu options. Good price on alcohol if you want to drink also a really superb selection of spirts to choose."
Points négatifs : "Small aircraft should not put three people to a row."

Points positifs : "About the same as our first leg of our trip."

Points positifs : "Flight crew very friendly and accomodating. On tome, excellent entertainment ."
Points négatifs : "Only annoyance was non bridge boarding, needing to get bus to board"

Points négatifs : "They did not call for rows so it was mass chaos especially when our gate line crossed with another boarding at the same time. They have a lot of flights leaving at the same time and it could be a much better boarding process."

Points négatifs : "It was delayed"

Points négatifs : "No food offered"

Points positifs : "The flight was smooth and quick. There was a lot of room on the plane."
Points négatifs : "There was some confusion at the Iceland airport because there were two gates areas close together that provided a place to wait for a bus to take passengers to the plane. Our flight was delayed and there were no announcements until after it should have taken off. In the end, it was only delayed 50 minutes. There were people from another flight mixed in with our line and they nearly missed their own plane. It would have reduced stress to have more direction from the staff."

Points négatifs : "Nothing"

Points négatifs : "No free snacks or food"

Points positifs : "sufficient room for legs (my height is 1,78)"
Points négatifs : "An entertainement digital tablet is available on demand. Nevertheless, the proposed films and music aim almost exclusivment Icelandic public"

Points négatifs : "This is the first and the last time that I fly to Europe with a budget airline. To save themselves a few bucks, they made the experience much less pleasant than it could have been. What they sold as food on the airplane was pathetic. And the prices for the awful food at the airport in Reykjavik were outrageous and they were not even posted, so until you went to pay you didn't know that those two pieces of stale bread with a thin slice of ham cost more than $12. Things like these leave one with a very bad aftertaste. Not worth it."

Points négatifs : "No food and the movie selection"

Points positifs : "Uncomfortable plane."

Points négatifs : "Non-smiling and unfriendly flight attendants in Business Class. A delayed bag had all my fiancés clothes. Bag was supposed to be delivered next day, but it may take 3 days. Icelandair staff are not making it a priority. Very long wait times on their customer service number too."

Points positifs : "See above"
Points négatifs : "See above"

Points négatifs : "The Reykjavik airport is simply too small for the number of flights they have. Most planes can't come to a gate, and there were nowhere near enough busses shuttling passengers to the planes. As a result, it took 90 minutes to board the plane, and an additional 70 minutes after boarding to get a runway to take off. We made up some time in the air so we were only an hour late, but it seemed avoidable if the airport would be more realistic about its capacity."

Points négatifs : "Our flight left late so we missed our connection to Paris. Icelandair sent us to Amsterdam but that flight was delayed as well so we missed our connection to Paris. They put us on a flight to Birmingham England and from there to Paris. The airline lost both of my suitcases and could only find one of them. My son had to buy new clothes to wear etc. I will never fly this airline again."

Points négatifs : "It's fine if you miss your connection in Iceland to France because you can wait around for the next flight 8 hours later. If the original flight didn't have a delay of 1.5 hours things would have been smooth. Every flight from Icelandair was late and they don't give you an update as to why. The crew told some white lies to make us believe we wouldn't have a problem making our connection."

Points négatifs : "Boarding was a little disorganized."

Points négatifs : "I was delayed 9 hours due to a strike, including a 7 hour layover with no offer of compensation or assistance."

Points positifs : "Smooth flight. Perfect service."

Points positifs : "yes. It was perfect."

Points positifs : "Helpful"
Points négatifs : "Better reading material"

Points positifs : "Everything except the delay"
Points négatifs : "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Points positifs : "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Points négatifs : "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Points positifs : "Clean and neat aircraft with nice crew"
Points négatifs : "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"

Points positifs : "Nice stuff."
Points négatifs : "Probably teleportation?"

Points négatifs : "The crew might be greeting passengers onboarding."

Points négatifs : "Sēdvieta neērta un nepiemērota gulēšanai."

Points négatifs : "One Toilet for a full plane with 150 passengers...."

Points négatifs : "Being on time"

Points négatifs : "At least a complimentary glass of water or juice in Economy."

Points négatifs : "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Points positifs : "The airplane was brand new. The crew was very friendly"

Points positifs : "Food offered on flight even though short trip"
Points négatifs : "Was delayed so being on time"

Points positifs : "flight crew was amazing."
Points négatifs : "Boarding was poorly handled by airport staff"

Points positifs : "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Points négatifs : "Flight was delayed"

Points positifs : "Small compliment from Air France was lovely and unexpected"

Points positifs : "All fine"
Points négatifs : "Flight delayed 2 hours"

Points positifs : "Helpful crew"
Points négatifs : "Nothing"

Points positifs : "It was a fairly ordinary flight"
Points négatifs : "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Points positifs : "Yes"
Points négatifs : "Trips"

Points positifs : "Crew were efficient and friendly."
Points négatifs : "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."

Points positifs : "Absolutely nothing"
Points négatifs : "Everything"

Points positifs : "Tallin airport is beautiful"
Points négatifs : "Lost luggage and indifferent assistance."

Points positifs : "Instructions for connected flights at airpotr were clear"
Points négatifs : "Connection time 10 minutes instead of planned 30"

Points positifs : "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Points négatifs : "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

Points positifs : "Modern airplane"
Points négatifs : "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Points positifs : "Short, convenient, direct, value for money."
Points négatifs : "Not comfortable, small plane."

Points positifs : "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Points négatifs : "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Points positifs : "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Points négatifs : "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Points positifs : "Nothing."
Points négatifs : "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Points positifs : "Newer plane for this stretch."

Points positifs : "Nice new plane, on time."
Points négatifs : "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Points négatifs : "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Points positifs : "Good service, good connection in Riga! Perfectly on time!"

Points positifs : "Quick boarding, pleasant crew"
Points négatifs : "Small propeller plane with very limited room, no in-flight service,"

Points positifs : "Nice crew"
Points négatifs : "Please give out water for free"

Points positifs : "If water was free it would be better. Other than that everything was fine"
Points négatifs : "."

Points positifs : "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Points positifs : "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Points positifs : "Everything was excellent"
Points négatifs : "Nothing. All was good"

Points positifs : "Flight was short and sweet, no problems to report."

Points positifs : "Easy for my friend and I"

Points négatifs : "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Points négatifs : "See above."

Points négatifs : "SEVERELY DELAYED"

Points négatifs : "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"

Points négatifs : "I needed to cancel the flight a month before, and I got no refund"

Points positifs : "Départ avec plus d’une heure de retard . Bagage expédié en soutes sans raisons au dernier moment avant l’entrée dans l’avion, sans la moindre étiquette sur les bagages ."

Points négatifs : "The plane was stuck on the tarmac for several hours , resulting in a late arrival. No free drinks were served. The seats were uncomfortable. As a result, I only got a couple or hours of sleep on the plane"

Points négatifs : "Boarding was an absolute mess, nobody knew where to go, lines in all directions, hours long. Then there were delays from loading luggage. Then they ran out of food on the plane."

Points positifs : "Not much"
Points négatifs : "Check in, boarding, delays, all were a disaster. Seat was broken, crew did a poor job with cabin service."

Points négatifs : "If they at least offered complimentary drinks and snacks."

Points positifs : "Was not able to leave the country"
Points négatifs : "Was not able to leave the country"

Points positifs : "The crew was not friendly and there was nothing to like and will not recommend this airline"
Points négatifs : "better organization from the ticket counter and the boarding. Very poor performance"

Points positifs : "Helpful and professional Stewart before and during the flights."
Points négatifs : "Registering suitcase was painful process. The employee forgot that we were traveling with a baby < 2 years old and applied us different suitcases rules. He apologized after all the suitcase weight game ended after 1/2h"

Points positifs : "le personnel a veillé à nous expliquer la cause du retard"
Points négatifs : "un retard lié à un défaut sur le pneu. cela aurait été rassurant qu'il soit changé."

Points positifs : "Bonne organisation pour la montée dans l'avion"
Points négatifs : "Moins de climatisation (il faisait TRÈS froid, pour un vol qui dure 8h c'est très gênant), plus de place pour les jambes au niveau des sièges et des excuses de la part des hôtesses et stewarts à la sortie de l'avion suite aux 2h qu'on a passées sur le tarmac après avoir atterri."

Points positifs : "Très bon personnel"
Points négatifs : "Plus de choix de film"

Points positifs : "Super fast boarding, quicker flight than expected"

Points positifs : "Aéronef très moderne."
Points négatifs : "Le repas n'étant pas inclus d'office était payant... Pour un vol de plus de sept heures ce n'est pas trop justifiable."

Points positifs : "The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!"

Points positifs : "The Alitalia Lounge at JFK has pretty good food and overall the flight is fine."
Points négatifs : "They don't have a separate boarding line for business class, they allow economy passengers to pass through business to use the restroom which kept waking us up. We are paying 3 x the price of an economy ticket, so we should have a few perks besides a more comfortable reclining seat with a footrest. I am not asking for perks that cost the airline any more money as I know this is an economy airline."

Points positifs : "Entertainment was great, as was having a usb port to charge devices."
Points négatifs : "Didn't like that i had to pay for a blanket on an international flight."

Points négatifs : "trop de videos"

Points positifs : "Wifi gratuit"

Points positifs : "Nice friendly service Spacious chair"

Points positifs : "Service onboard was excellent and prompt. When we ordered items they arrived very quickly."
Points négatifs : "Checkin needed to be better planned and managed. Line was much too long. Get more staff earlier to prevent the lines from getting too long."

Points positifs : "Priority service"
Points négatifs : "Being charge for everything"

Points positifs : "Novarel hotel is excellent! Would stay at any of there properties!"
Points négatifs : "3 hour delayed flight. Food was medicorceNo"

Points positifs : "The flight was scheduled for 10:30pm and left at 1:30am, causing many passengers, including myself, to miss our connections- there was no assistance and no explanation. The seat spacing is very tight and seats are uncomfortable. One of my worst flight experiences."

Points positifs : "Comfort was adequate. Flight staff were helpful and friendly."
Points négatifs : "Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned."

Points positifs : "I liked the Inflight Entertainment System, the 787 aircraft. The cabin crew were pleasant. I particularly liked the price. Only gave food 1 star because I didn't want to pay $45 for meal service. Really should be able to mark it NA."
Points négatifs : "Departed over 90 minutes late. Captain said it was due to late inbound flight although aircraft was at gate at scheduled departure time. We started boarding almost on time and then sat in airplane about 90 minutes."

Points positifs : "Nothing"
Points négatifs : "The crew was inattentive. No one checked seat belts or chair positions at takeoff or landing. To the crew, the passengers were non existent . I had cold air blowing on me throughout the trip and asked that the direction of the air be changed. After my request, I never saw the crew member again and I spent a five hour flight with my hair blowing in the wind. The crew enjoyed their own company partying in the “kitchen “ without caring that passengers could hear their conversations at 2:00 in the morning. Again, inattentive and unkind!"

Points négatifs : "- Equipage peu sympathique - Pas de couverture / coussin offert - Pas de boissons (verres d'eau) distribués pendant la traversée (sauf payant 3€ 50cl d'eau) - Debarquement laborieux"

Points positifs : "Price was decent"
Points négatifs : "Cabin was baking hot throughout flight. Small selection of movies. No way to get comfortable in seat to sleep at all. Anytime food or beverage served light is on, so it was bright a lot of our red eye."

Points positifs : "Très bien pour l'ensemble. À l'heure et sans histoire mais bien sûr les inconvénients du low-cost."

Points positifs : "Comfortable seats."
Points négatifs : "I checked 1bag. They lost it. They can’t find it. That’s spoiling the trip."

Points positifs : "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Points négatifs : "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Points négatifs : "Pas de films proposés/ équipage peu aimable/ climatisation mise à fond sans couverture ni oreiller donné"

Points positifs : "New airplane, Dreamliner"
Points négatifs : "I bought premium tickets several months in advance but the airline overbooked those seats and we were placed on standby. Finally, we ended being downgraded to coach despite buying our tickets several months in advance without a reasonable excuse or compensation. The whole thing is very upsetting and disappointing."

Points positifs : "Good service, smooth boarding, 2 meals, comfortable flight."
Points négatifs : "Crowded space like most flights."

Points négatifs : "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."

Points positifs : "Nothing"

Points positifs : "After reading other reviews of Norwegian Air, we expected indifferent flight crew, strict carry-on restrictions and low cabin temps. So we came “prepared” for our overnight long haul flight, but it turned out the cabin was fairly warm and the young flight crew from Norway, US, France and Spain were even warmer. They were all merry, super responsive, and went out of their way to offer assistance. Although we hadn’t pre-ordered food, they gave a sandwich to my ten-year-old, and then when they had a few left over, they gave them to us (the parents) and others. They are either a new crop or they’ve gotten re-training since previous poor reviews. Also turned out layered clothing was enough and we wasted carry-on space bringing small blankets, not that they cared very much that we brought a regulation size carry-on plus a slightly-too-large personal item each (never measured), PLUS a paper grocery bag half-filled with snacks. So we went over our limit but there were no issues, and the overhead bins in the Dreamliner were NOT full. Maybe on other planes, or if you’re among the last to board, it might be different. Also, on-board blankets were only $5 to purchase (not “expensive” as we’d previously read.). Seats were certainly tight, but all coach seating is these days, and overall... a great flight experience. ALSO... they have a handicap accessible bathroom on board, and provide crew to push the aisle chair as needed. Awesome."

Points positifs : "la beauté de l'avion, le calme du vol, le fait qu'il n'y ait pas eu de turbulences."
Points négatifs : "Le fait que l'avion avait 2h de retard et qu'on ait attendu longtemps avant d'embarquer..."

Points positifs : "Good seats, nice lighting, great air"
Points négatifs : "FREEZING cold and very hard to sleep as a result, even with a purchased blanket"

Points négatifs : "Pas de repas servi durant tout le vol"

Points négatifs : "The USB port on my screen does not work. My phone was unable to charge."

Points positifs : "Flight on time"
Points négatifs : "No food or pillow.comforter even long flight and everything is on sell"

Points négatifs : "doesnt refund fees for baggage if not used"

Points positifs : "Comfort, screen with movies free"
Points négatifs : "Meals are not free"

Points positifs : "L'écran La place pour les jambes Le prix"
Points négatifs : "L'étroitesse des sieges et des couloirs Le personnel peu nombreux qui n'arrete pas les allers retours dans les couloirs"

Points positifs : "Presque tout , bon choix de film en français , équipage assez sympathique (voir plus bas pour le « assez ») avion neuf et très propre rapport qualité prix imbattable"
Points négatifs : "notre vol a eu 2h30 de retard , sinon ratais la correspondance à paris on devait se débrouiller par nos propre moyens arrivé à paris car la compagnie se lavais les mains de n’importe quel soucis causé par leurs retard même si les soucis en question était de rentrer chez soi . Compensation avec un bon de 12$ pour manger dans l’aeroport , quand on doit repayer pratiquement 1000€ de billets derrière a cause d’eux , c’est maigre . Moralités , très bonne compagnie si on a la chance de n’avoir aucun soucis ."

Points négatifs : "Every little thing had to be purchased. International flights should be better than that. There were so many hidden costs"

Points positifs : "Pretty good but bring your own food and water"

Points positifs : "Flight times avoid local traffic for departure and arrival."
Points négatifs : "You get nickel and dimed for everything. Have to pay separately for a meal 72 hours before flight or miss out. Have to pay for a blanket. Cramped seats. Staff about what you'd expect given the rest. Will avoid this airline in the future despite its travel times. Worst of all was the outsourced phone customer service. The app would not work several times for basic things like adding luggage. I was treated as if I was the problem. It was surreal. Seriously, never again."

Points positifs : "The plane was nice and comfortable. There was plenty of room to stretch out. The crew was friendly and they had a pretty good movie selection."
Points négatifs : "You have to pay for everything individually. Even small snacks and water were not included."

Points positifs : "I did not fly"

Points positifs : "On time"
Points négatifs : "We got sanatizer when boarding which was so small like a stamp, useless"

Points positifs : "Seats are ok but unable to recline"
Points négatifs : "Keep up the good work"

Points négatifs : "Very very bad."

Points positifs : "The flight was fine"
Points négatifs : "Let me know by mail to check in before I got to the airport and save me 35 euro"

Points positifs : "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Points négatifs : "- on board WiFi -"

Points positifs : "It was enough fast"
Points négatifs : "Too much money for nothing service."

Points positifs : "The food options were amazing and the wine was very nice!"

Points négatifs : "not charge me for carry on luggage"

Points positifs : "Rien ma plus c’est nul wizair"
Points négatifs : "Jamais je recommande wizair"

Points négatifs : "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."

Points positifs : "fare"
Points négatifs : "boarding process felt like herding"

Points positifs : "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Points négatifs : "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Points positifs : "Crew"
Points négatifs : "Weirds sounds near first rows -- like compressor working or something"

Points négatifs : "The seats are cramped and you have to pay for snacks and water"

Points positifs : "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Points négatifs : "Boarding was a little slow and we were somewhat late."

Points positifs : "Ok flight"
Points négatifs : "Comply with departure times"

Points positifs : "Once boarding started it was very fast and flight left shortly after"
Points négatifs : "Seats are very uncomfortable"

Points négatifs : "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Points négatifs : "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Points positifs : "Personnel très sympa"

Points positifs : "Kind stevards clean plane no delay"
Points négatifs : "More comfortable seats but this is low cost company :)"

Points positifs : "1h20 de retard c’est inadmissible"

Points négatifs : "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Points positifs : "Nous sommes partis et arrivés à l'heure"
Points négatifs : "L'attente à la porte d'embarquement mal signale"

Points positifs : "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"

Points négatifs : "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."

Points positifs : "Staff cheerness"
Points négatifs : "Nada"

Points positifs : "Got me to where I was going and the airline stewards were polite and helpful."
Points négatifs : "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."

Points négatifs : "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."

Points positifs : "Staff was nice and felt bad for their company’s policy."
Points négatifs : "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."

Points positifs : "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Points négatifs : "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"

Points positifs : "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Points négatifs : "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Points positifs : "Pleasant staff."
Points négatifs : "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Points négatifs : "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Points positifs : "Crew very friendly."
Points négatifs : "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Points positifs : "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Points négatifs : "NA"

Points positifs : "cheap, on time"
Points négatifs : "no reclining chairs, no free water"

Points positifs : "Nice crew"
Points négatifs : "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"

Points négatifs : "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"

Points positifs : "We arrived safely"
Points négatifs : "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."

Points négatifs : "Crampt seats, mob to board the plane, hour delay with no reason given."

Points positifs : "Staff aboard the aircraft were very nice and so was the passengers."
Points négatifs : "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Points négatifs : "Lots of hidden charges."

Points négatifs : "The flight is late from tlv to luton and from luton to tlv."

Points positifs : "The crew in the plane"
Points négatifs : "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"

Points négatifs : "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Points négatifs : "All was good"

Points négatifs : "Coûts cachés. Avion sale et vétuste."