Trouvez un vol pas cher Israël - France

Points positifs : "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Points négatifs : "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Points négatifs : "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Points positifs : "Pretty roomy seats, food and drinks included in the price."
Points négatifs : "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Points positifs : "Service was great."
Points négatifs : "Couldn’t download the entertainment app."

Points négatifs : "Flight was late, we missed our connection, there was no information etc"

Points positifs : "Was on time and staff is always great"

Points négatifs : "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Points positifs : "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Points négatifs : "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Points négatifs : "The food honestly"

Points positifs : "Efficient. It was a very short flight."
Points négatifs : "Offer of Wi-Fi."

Points positifs : "Everything went well."
Points négatifs : "The food."

Points négatifs : "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Points positifs : "The food was excellent and the cabin crew were friendly"
Points négatifs : "Not enough water available as it was a very warm flight and I was quite dehydrated"

Points positifs : "The space for the legs"

Points positifs : "Flight was on time"
Points négatifs : "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."

Points positifs : "Friendly crew, clean and comfortable plane"

Points positifs : "Very punctual and easy. Very friendly crew."
Points négatifs : "The seats feel small both in width and in leg room. Online check in did not work properly--I got a message that I was put on the stand-by list."

Points positifs : "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"

Points négatifs : "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."

Points positifs : "The staff were nice."
Points négatifs : "Food. Queued too long before we could board."

Points positifs : "Very nice crew! Comfortable aircraft"
Points négatifs : "The three boarding passes sent to my email with no practical option to use them"

Points négatifs : "Flight was late two hours..."

Points positifs : "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Points négatifs : "The seats were uncomfortable for this length of flight and space very limited."

Points positifs : "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Points négatifs : "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Points positifs : "The flight was ok , even though it was delayed 40 minutes"
Points négatifs : "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Points positifs : "Crew very helpful and happy to assist Good communication"
Points négatifs : "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"

Points négatifs : "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Points négatifs : "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Points positifs : "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"

Points positifs : "Very good company Nice staff"

Points négatifs : "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Points négatifs : "Limited space. Unacceptable"

Points positifs : "Very nice crew, had trouble with boarding"
Points négatifs : "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Points positifs : "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Points négatifs : "Being called to wait to board in a Que when we did not need to like Ryan Air"

Points positifs : "Good planes. Kosher food was awful. No entertainment."

Points positifs : "The crew were very professional and polite on board and the food was excellent"
Points négatifs : "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Points positifs : "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."

Points négatifs : "The food was all meat and I am a vegetarian"

Points positifs : "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Points négatifs : "The food was as expected. The seats were very good and comfortable."

Points négatifs : "Disembarkation via buses. Not great."

Points positifs : "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Points négatifs : "Food was good. Chairs were clean and relatevly good. Thank you"

Points négatifs : "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."

Points positifs : "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Points positifs : "Flights were on time."
Points négatifs : "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Points positifs : "No complaints!!"

Points positifs : "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Points négatifs : "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."

Points positifs : "Same"
Points négatifs : "Same"

Points positifs : "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."

Points positifs : "The price is ridiculously cheap."
Points négatifs : "The seats are tiny. No entertainment. Could not hear or understand the announcements."

Points positifs : "Great entertainment options on the seat-back screen and bonus points for being able to watch while waiting on the ground for an hour and not having it shut down a half hour before landing."
Points négatifs : "Overall, a good experience, but we sat on the ground for an hour after boarding. Never got a clear explanation and flight attendant said she didn't know either. The seat I was assigned to was completely warn out and my body was feeling it by the end of 8 hours of sitting."

Points positifs : "Crew, speed of boarding, timelines"
Points négatifs : "Food, entertainment, space"

Points négatifs : "Baggage charge I was not aware of"

Points positifs : "Movies and game console in the back of every chair loaded with several different movies and games and individually selected by each passanger."
Points négatifs : "We thought we booked our flights with baggag... turns out we did not. It turns out, Aer Lingus charges $100 per bag at the airport."

Points négatifs : "Leg room entirely tooooo small . No one over 5’5” could possibly feel comfortable ."

Points positifs : "FLIGHT WAS EARLY DEPARTING FLIGHT WAS SMOOTH"
Points négatifs : "FLIGHT ATTENDANT WERE OVERLY CHATTY AND SERVICE WAS INATTENTIVE. NO SECOND BEVERAGE SERVICE. LONG WAIT FOR TRASH COLLECTION. THE FREE WIFI DOES NOT WORK - MY IPHONE KEEPS SAYING THAT THE SERVER CANNOT BE REACHED OR DOES NOT RESPOND. THIS WAS THE SAME ON THE PREVIOUS FLIGHT. ATTENDANT PROMISED TO HELP BUT NEVER CAME BACK. FLIGHT LANDED 35 MINUTES AND CALLED FOR MY RIDE - BUT PLANE WAS HELD IN TAXI WAY RESULTING IN ME AND MY RIDE BEING PUT ON HOLD FOR A LONG TIME. THERE WERE PLENTY OF OPEN GATES, BUT THE WORD FROM THE COCKPIT WAS THAT THEY WERE WAITING FOR ANOTHER PLANE TO DEPART."

Points négatifs : "Should provide more water during the service"

Points positifs : "Shorter travel time, only 1 stopover.none"

Points positifs : "Lots of help at checkin."
Points négatifs : "Could not do online checkin."

Points positifs : "Food and drinks were very good - a significant improvement over the flight from Hartford to Dublin."

Points positifs : "Staff was friendly and the flight was very comfortable. Smooth landing too!"
Points négatifs : "No complaints"

Points positifs : "Seating had more legroom than on other airlines."
Points négatifs : "Food was poor. Charged for wine. Other airlines provide wine at no charge on international flights. Did not offer coffee after dinner. Half and half included on dinner tray for the nonexistent coffee."

Points positifs : "Enteretainment system good. The crew were efficient, professional and friendly. Excellent."
Points négatifs : "Seating cramped."

Points positifs : "This is a weird airline—they allow you to check a bag for free then make you pay 3 Euros for a cup of coffee. Compared to the $25-35 baggage fee US airlines charge, it’s a great bargain."
Points négatifs : "I had a 15 hour layover in Dublin and my bag was pulled for the Philadelphia flight, casing me to freak out at 1 am in Dublin when my bag didn’t come off the carousel. Aside from that the flight was fine. I paid the extra money for premium seat. I’d fly Aer Lingus again."

Points positifs : "comfortable flight, excellent crew."
Points négatifs : "should not take 1.5 ours to check in luggage."

Points positifs : "Friendly uncomplicated no nonsense approach to boarding"
Points négatifs : "No complaints"

Points positifs : "The Black Cherry desert"
Points négatifs : "Missed connecting flight and now stranded in Dublin"

Points positifs : "The convenience of flying from Hartford."

Points négatifs : "No leg room, air temperature way too hot,"

Points positifs : "The food was ok"
Points négatifs : "Flight was delayed. No information about what would happen on connecting flights. No information or help when arriving at Dublin airport. Ended up running 2 miles to get on connection."

Points positifs : "seat was comfortable, Crew were very friendly and boarding was fast"
Points négatifs : "purchased an even more speed seat but had to do special security check and this slowed the whole process of security screening down"

Points positifs : "l"

Points négatifs : "Hey changed my flight to a new airport and I flew out of Boston. But upon arrival at Boston the next day they told me I didn’t have a seat because the booking was done wrong and now I was on standby. I waited 2 hours for a flight that I wasn’t able to get on and then waiting 4 hours for the next which I sat a middle seat in the back. I landed at my final destination over 24 past the original planned and paid for time."

Points positifs : "Boarding on time and switching seats option"
Points négatifs : "Seats very uncomfortable, disgusting food, not enough beverages / poor entertainment"

Points positifs : "Seat, polite crew, on time and smooth flight"
Points négatifs : "Wish there was more beverage offers before and after dinner"

Points positifs : "The flight was on time"
Points négatifs : "The TV was broken and there wasn't any other free seat. I got no compensation for this unlike with other airlines. The staff took forever to take away the food trays and garbages away. I asked for water when they offer tea and never got my water. They promised twice to bring it and never did."

Points positifs : "very friendly crew"
Points négatifs : "no overhead space for 4 of our carryon. my family had to store them under the seat in front of us for the 7.5 hour flight under tight seating conditions. plus Aer Lingux lost 1 of our checked luggage’s."

Points positifs : "Entertainment options were great."
Points négatifs : "I wasn’t able to purchase food outside the designated time. The employee was sweet and can me a candy bar on the house. Great customer service."

Points positifs : "The stewards were very helpful and undertanding"
Points négatifs : "The tray tables were a major problem!! If the seat in front was reclined, the tray table wouldn’t hold items on it. In some instances, the person in the seat in front of the person with tray table problems, that seat wouldn’t move totally forward to allow for correction!"

Points positifs : "I travel quite a bit and this is the third time with Aerlingus and by far the best airline with excellent excellent service"

Points positifs : "Like option of ordering meals."

Points positifs : "These flights were actually on Aer LIngus. Food was great. Employees are fantastic and have a great, friendly attitude. Overall it was a great experience."
Points négatifs : "These flights were actually on Aer Lingus. The web check in was problematic. I booked two seats, for myself and my wife, and was assigned seats. When I went to check in I had 1 assigned seat, for myself, but my wife was unassigned. The seat next to me was not available. This made web check-in impossible. This is unnecessarily stressful, especially when you are traveling internationally. The next day at the airport, the agent at the Aer Lingus counter in Dublin was fantastic and solved the problem immediately, but the web check-in added unnecessary stress."

Points positifs : "The crew were pleasant and friendly. On time departure and arrival which is always a bonus!! Loved that we cleared customs/immigration in Dublin prior to arrival."
Points négatifs : "The plane needed to be retired. Seats weren’t comfortable (you could feel the frame of the seat), tray tables were broken and it just looked worn out. Food was okay, but let’s face it you don’t fly to eat the food :)"

Points positifs : "Kudos for Aer Lingus because they held the flight for us due to a late departure on the first leg of our journey. Food was above average (dinner on the cross-Atlantic trip). Got a very good fare and it was a round trip from Hartford, meaning we didn't have to drive to Boston or New York."

Points positifs : "Tv and movie selection was good. Easy boarding process."
Points négatifs : "Flight attendants were brusque and somewhat abrasive. Rigid rule following as compared to other airlines i.e. No headphones, upright seats, open windows during take off. Totally understand they are the rules but the way they were enforced felt condescending and rude. Broken mechanism on seat kept one from being compliant with maintaining chair in upright position during takeoff. Appreciated the blanket and pillow, but did not feel it was my responsibility to place the empty seat's pillow and blanket under the seat in front of it in preparation for take off. Also found the sales pitch (perfume, etc) at the end of the flight bizarre for an airline."

Points positifs : "Flight was on time, boarding process was smooth"
Points négatifs : "Indifferent to rude crew (from Hartford to Dublin also), terrible food, not enough water. Okay to have such service on budget airlines but then don't keep saying "welcome and tell us how we can help you""

Points positifs : "The crew was polite and helpful. Liked the fact that there wasn't tons of announcements during the flight to wake you up from sleep or interrupt the entertainment. Although the blankets smelled a little weird, it was nice having the blankets during the flight."
Points négatifs : "The plane was very outdated. The button for recliner was broken therefore malfunctioning. Didn't get a choice for food since the other option was out. The bathroom smelled like urine from the get-go. When I went in the second time, there was wads of toilet paper stuck in the toilet."

Points positifs : "Almost everything. The food on the return trip, while very good seemed to me to be geared for native Irish taste."
Points négatifs : "The performance of your partner airline, Jet Blue, was terrible. Our vacation was close to being changed radically by the flight to Boston . It was delayed, then cancelled. It was only through the efforts on just one Jet Blue employee that arranged for a direct flight from JFK to Shannon Airport."

Points positifs : "Food was good"
Points négatifs : "Very cramped seating-- so tight I had a hard time getting to my bag on the floor."

Points positifs : "Lived flying in and out of BDL!"
Points négatifs : "Tv unit in my seat only got a few channels not all and bathroom near seat was out of order and smelly"

Points négatifs : "Four hours down to Logan, and the flight was cancelled. No email, no nothing. Went to check in and there was no flight. They rebooked me on BA, but gave me no flight information. I had to go from Terminal B to Terminal E, only to find that the BA desks didn't open for three hours, so I got to wait to find out what flight get I was on until someone finally showed up. Of course, once I got through BA check in, it was all right."

Points négatifs : "Airline lost nearly a quarter of the planes luggage."

Points négatifs : "cost very high for emergancy with so many empty seats left going to dublin"

Points positifs : "Everything went smoothly."

Points négatifs : "Received wrong persons boarding pass at the gate. Did not find out untill tried to pass thru security. Had to go back to check-in."

Points positifs : "The flight was on time, very comfortable, good service,"
Points négatifs : "Not a thing"

Points négatifs : "Only 3 bathrooms for all of these people."

Points positifs : "Decent food. No food or drink, not even water in last 3 hours. Should have come around with water at least. No breakfast served even tho given a paper saying there would be a small breakfast befor landing in Dublin."
Points négatifs : "Very cramped seating!!!!!"

Points positifs : "Nice helpful crew."
Points négatifs : "It was terribly cold in the airplane. Many people were asking for blankets, putting their jumpers, jackets etc. on and asking the crew to increase the temperature, but nothing was done."

Points négatifs : "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Points négatifs : "could not be delayed"

Points négatifs : "I missed my flight because my previous flight was delayed 2.5 hrs"

Points négatifs : "One hour delay"

Points positifs : "To be going home!"
Points négatifs : "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Points positifs : "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Points négatifs : "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Points positifs : "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Points négatifs : "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Points positifs : "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Points négatifs : "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Points positifs : "I canceled the flight 6 weeks ago, no refund issued."
Points négatifs : "I canceled the flight 6 weeks ago, no refund issued."

Points positifs : "Boarding was quick and we arrived on time."
Points négatifs : "When getting to Bucharest we were taken by bus and didn’t have a gate."

Points positifs : "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Points négatifs : "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Points positifs : "What to like? The rudness? The delays? Or the fights on board!!!"
Points négatifs : "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Points positifs : "Stupid survey can’t eliminate category that doesn’t ajgpply"

Points négatifs : "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Points négatifs : "flight delayed by more than 1 hour"

Points négatifs : "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Points positifs : "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Points négatifs : "I liked everything"

Points négatifs : "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"

Points positifs : "Clean enough"
Points négatifs : "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Points positifs : "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Points négatifs : "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Points positifs : "Flight Attendants very good"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Points positifs : "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Points négatifs : "The plane seemed very old, toilet in poor condition."

Points négatifs : "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Points négatifs : "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Points positifs : "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Points négatifs : "Serive to pay extra luggage very very slow"

Points positifs : "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Points négatifs : "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Points positifs : "Le service et le personnel au top"
Points négatifs : "Le personnel qui ne parle pas français L'embarquement par une seule porte"

Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Points positifs : "Crew, polite and friendly"
Points négatifs : "delay of more than 6 hours and incorrect information"

Points positifs : "company gave out free drinks and snacks"

Points négatifs : "They change the fly departing time with 12 hours before I was flying"

Points positifs : "Easy to book on phone no problems getting boarding passes etc."
Points négatifs : "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Points positifs : "Every thing."

Points positifs : "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Points négatifs : "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Points positifs : "On time ,clean aircraft..."
Points négatifs : "Crew was very serious...a smile can make a difference....."

Points positifs : "The flight went well."
Points négatifs : "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Points négatifs : "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Points positifs : "Flight on time . Attentive crew . Good price ."
Points négatifs : "Lack of leg room ."

Points négatifs : "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Points positifs : "Arrived early to destination"
Points négatifs : "Lack of entertainment also limited drinks"

Points positifs : "The flight was punctual"
Points négatifs : "I got charged twice for luggage and couldn't get a refund"

Points négatifs : "Rude crew, not organised work , not enough space for legs"

Points négatifs : "I had to make my own way home from Manchester.. plane diverted due weather."

Points positifs : "The food they offer to purchase. Easy check in at the airport."
Points négatifs : "Better seat pitch. I'm not a tall man, but the space is very small."

Points positifs : "Leg room and reclining"
Points négatifs : "Nothing"

Points positifs : "On time , crew good... no complaints"

Points positifs : "free breakfast great staff"

Points positifs : "Ayant proposé de céder la place à un couple qui ne serait ainsi pas séparé l’hôtesse m’a placé dans un endroit plus confortable pour mes jambes et n’a cessé de me remercier. Alors que c’était la moindre des choses.merci à elle"

Points positifs : "l’atterrissage était parfait. L’enregistrement L’embarquement Le vol en lui meme s’est bien deroulé"
Points négatifs : "Je n’ai pas apprécié comment une membre de l’équipage du nom de mercedes s’adresse aux clients d’un air hautin contrairement au reste de l’équipage . Lors de la première étape l’enregistrement plusieurs machines d’impression de boarding pass ne fonctionnaient pas ce qui nous a fait perdre du temps."

Points positifs : "Le prix La ponctualité L’equipage"
Points négatifs : "L’enregistrement tres mediocre."

Points positifs : "Price"
Points négatifs : "The boarding was very slow and to seat to small for me."

Points positifs : "It was a very nice, standard flight. Nothing remarkable good or bad."

Points positifs : "..."
Points négatifs : "...."

Points positifs : "Rien"
Points négatifs : "Gestion de l embarquement: 1h de retard et file d attente interminable a l embarquement car chgt d avion non communiqué"

Points positifs : "The was not confortable"
Points négatifs : "Having more entertaiment"

Points positifs : "On time"
Points négatifs : "Seats and legroom"

Points négatifs : "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Points positifs : "Le personnel, l'espace pour le sièges et l'avion en lui même"
Points négatifs : "Ras"

Points négatifs : "Baggage claim was nearly one hour long"

Points positifs : "Retard de 2heures service nul"

Points positifs : "Personnel à bord"
Points négatifs : "Offrir un café"

Points négatifs : "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."

Points négatifs : "Not even water is offered to people"

Points positifs : "le personnel pro"
Points négatifs : "les horaires comme à l'aller n'ont pas été respectées je ne reprendrais plus cette compagnie trop de retard"

Points positifs : "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Points positifs : "Quick and convenient"
Points négatifs : "Delays are always an issue"

Points positifs : "Rapide et à l’heure"
Points négatifs : "Un repas inclus!"

Points négatifs : "Faire respecter la consigne des bagages à main a tout le monde plutôt que de mettre les bagages des derniers montés en soute. Résultat : 1h de perdu à Orly à l’arrivée."

Points positifs : "les sièges sont vraiment confortable par rapport à d'autres compagnies le pilote nous a indiqué l'itinéraire de vol et les villes survolées"
Points négatifs : "un petit encas inclus dans le prix du billet serait 1 plus ainsi que des prises usb"

Points positifs : "Personnel Horaire respecté"

Points négatifs : "Décoller à l'heure..."

Points positifs : "L’humour du personnel de bord et du commandant de bord . Merci"

Points négatifs : "La récupération des bagages plus que médiocre, 1h après que l’avion soit arrêté mais je pense que ça vient d’orly et ce sans info. Nous avons vu partir les bagages de l’avion car nous aussi du mal à débarquer car les bus n’arrivaient pas. Par contre bonne info du pilote qui nous l’a signalé."

Points négatifs : "Etre a l'heure dans au moins un des sens"

Points négatifs : "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Points positifs : "Départ à l'heure"
Points négatifs : "Rafraîchissements gratuits et non payants"

Points positifs : "Le service à bord, les membres d'équipage, la flotte: nouveau Boeing avec nouvel éclairage et compartiment à bagages, magazine Transavia à jour, embarquement rapide, vol à l'avance, annonces du suivi du vol, TOP !"

Points positifs : "Avec l’application plus besoin d’imprimer le billet, gain de temps"
Points négatifs : "Je n’avais pas prévu d’envoyer mon bagages à main en soute"

Points positifs : "They changed the flight schedule and i asked them for refund and i did not get my money back"

Points négatifs : "Delay..."

Points positifs : "Everything was fine"
Points négatifs : "No problems"

Points positifs : "Not full flight"
Points négatifs : "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Points positifs : "Confort .ponctuel"
Points négatifs : "Pas pu choisir mon siege"

Points négatifs : "2h de retard au décollage et aucune communication."

Points positifs : "We departed on time It was cheap to check a bag"

Points négatifs : "Transavia est une honte, c'est un low-cost certe, mais il n'empêche j'ai souvent des problèmes avec eux et je voyage beaucoup. Arrivé a l'heure pour l'enregistrement, il y a eu une alerte au colis suspect, la zone est donc évacuée. Une fois le problème levé, l'enregistrement n'est plus possible car Transavia a envoyé le vol laissant tout les passagers restant sur le carreau. La solution proposé par Transavia, "racheté un billet"! Merci Transavia! pour moi c'est fini, une compagnie qui réduit les couts je peux comprendre, une compagnie qui n'aide pas ses clients est une honte, surtout en rejetant la faute sur vous. Le service client est uniquement la pour s'excuser, c'est bien les excuses, ca coute pas chère, mais les solutions elles vous pouvez toujours courir. Une honte."

Points négatifs : "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Points positifs : "Pour ce vol Respect des horaires et bagages,personnel de bord très agréable"
Points négatifs : "Rien à redire."

Points positifs : "Départ et arrivée à l’heure promise"
Points négatifs : "La climatisation était trop forte et l’avion ressemblait à un frigo. En dépit de nos demandes d’augmenration de la température en cabine et d’avoir au moins une couverture la température a été maintenue froide. Mon mari et moi somme devenus malades et avons attrappé froid. La seule récompense à laquelle ont a eu droit était un thé chaud gratuit."

Points négatifs : "30€ pour 20kgs c’est cher par rapport à Tuifly par exemple."

Points positifs : "The flight was on time."
Points négatifs : "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Points positifs : "The crew were very nice"
Points négatifs : "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Points positifs : "Équipage sympathique. Vol sans retard"
Points négatifs : "Fast track inutilisable. J'ai payé pour une place et on m'a changé de place d'office. Quel intérêt de payer des services inexistants.... Catarina Alves"

Points positifs : "La disponibilité du personnel. La ponctualité en général bien que cette fois-ci ça n'ai pas été aussi bien."
Points négatifs : "Le site est perfectible."

Points positifs : "All went well with no interference."

Points négatifs : "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Points positifs : "The crew was personable. Flight was on time."

Points négatifs : "Smooth, accurate and very enjoyable."

Points négatifs : "Did not actively watch the movie that was offered, but it seemed awful."

Points positifs : "The service, cleans and crew was great. The food and beverage was very good. The sits are comfortable."
Points négatifs : "The time between flights was too long which. made the overall experience less attractive."

Points négatifs : "Flight was Delayed"

Points négatifs : "The flight was too crowded I was sited next to a sick person which could influence the entier flight. The crow should not allow it to happened or at list give the sick person a mask to avoid spreding the infection. The sites were broken. The toilet didnt fanction and was very dirty. The crow aggres"

Points positifs : "nice plane, cheery staff"
Points négatifs : "Flight was 40 minutes late"

Points positifs : "Very comfortable. Great value for money."
Points négatifs : "The meal of yaman bread was tasty but a bit heavy."

Points négatifs : "could not cancel the flight even during 10 days!!!!!"

Points négatifs : "Everything was on time"

Points positifs : "Landing"
Points négatifs : "Delay, food, entertainment"

Points positifs : "Not much."
Points négatifs : "Seating atrocious. Considering there first. Was given row 40 then at boarding was moved to 55. 6 rows from back. As domeone who suffers epilepsy and cancer and other health issues it was unpleasant sitting amidst lots of noisy children. I asked hostess if there were two seats up front was told “absolutely not” during flight i went and sat at back on crews seat just to make it easier was told to get off not permitted. Then i gave up. I fly a lot for work but wont be flying Thai again. Sorry disappointing. Ps I told crew member anout health issues and she was not interested. So cheers."

Points négatifs : "Storage is too small for trolley or even a computer bagpack"

Points positifs : "The crew"
Points négatifs : "The boarding"

Points négatifs : "Kosher food is very meager."

Points positifs : "Crew and boarding and price"
Points négatifs : "Charging got coffee is a bit much. NO foot room"

Points négatifs : "Every thing"

Points positifs : "Everythingnone"

Points positifs : "All was cool!"
Points négatifs : "All was ok, flight was a bit late, but fine"

Points positifs : "All was fine"

Points positifs : "Boarded quick"
Points négatifs : "Waited one hour in line to check my Bag. Sat in the back of the plane smelled like the bathroom. The tv wasn't working and I asked five people to fix it after asking so many people and there could fix it they eventually gave me an Ipad which was halfway through the flight. I tried to watch a movie but couldn't finish because they took it away so quickly. I was in such a rush to get out of the plane I forgot a bottle of vadka I had bought in duty free."

Points négatifs : "Spent most of the flight watching a good film but the system was shut in the final scene So annoying!!!"

Points positifs : "on time, friendly crew"
Points négatifs : "old plane, no GPS, tiny video screen far away, revolting food both ways"

Points positifs : "All went well, accuracy on time, the plane was modern and clean"

Points négatifs : "nothing"

Points négatifs : "I wish there had been lunch instead of breakfast food."

Points positifs : "They had the perfect shows on the plane, the crew was very nice and positive"
Points négatifs : "In both flights they had a problem with times and scheduele"

Points négatifs : "I purchased a ticket from Thai airways. They are selling for El Al planes. Then after purchase I couldn't make any change because El Al don't use Thai airways booking confirmation and Thai airways are not in control of the plane."

Points positifs : "Nothng"
Points négatifs : "They left my bag in Hong Kong. Staff were so rude"

Points négatifs : "The flight was delayed for 6 hours !!! It was terrible waiting after a sleepless night . Flight was at 6 am ."

Points négatifs : "Plane left late and arrived late. As a result we missed our connecting flight and, because of the impending typhoon in Hong Kong, had to be rerouted via Auckland on Air New Zealand. As a result it took us an extra 24 hours to get home."

Points positifs : "Leg room"

Points négatifs : "when buying with Kayak, one can not order a seat in the airplane. the flight was full and i had to wait until every body boarded the plane. i waited 2 hours for it. it would be nice if you can send a link to the official site to choose a seat or a reminder to do so 2 days before the flight. thank you"

Points positifs : "El Al, flight that is secured well Flight officer shared during the flight few tips about berlin."
Points négatifs : "Flight was on Terminal 1, old and with mess and queues that are not organized. El Al Fly web site is horrible, can register well, lot of mistakes, at the end had to call few time. Had to add 160$! For 2 suitcases and seat arrangements (seat near my wif), so this is not low cost flight at the end. Missing water and small snacks during the flight."

Points positifs : "Nothing."
Points négatifs : "7 hrs delay. Endless amount of problems, lies by the crew. Malfunctioning aircraft. Horrible. Swiss should end this partnership with elal."

Points négatifs : "Every thing was awful. Many delays. Booked the flight from El-Al and got another company"

Points négatifs : "Due to a technical problem the flight was postponed by 3.5 hours"

Points positifs : "They went out of their way to assist me."

Points positifs : "flight was two hours delayed, then waited at taxiing for another hour and a half. TV screen did not work, earphone plug did not work. it was an unpleasant experience."

Points négatifs : "No personal tv"

Points négatifs : "It was late The food was poor"

Points positifs : "The check in people were friendly and efficient. The flight crew was friendly, direct and personal."
Points négatifs : "We checked in at Terminal 1. Then they take you in a bus to another terminal, where you re-enter the terminal and then board the plane from the jetway. It seemed like an unnecessary extra step."

Points négatifs : "They set us apart on our way to our honeymoon, because they overbooked the flight."

Points négatifs : "A food was very poor....."

Points positifs : "Most of the staff was polite and helpful."
Points négatifs : "The checkin person miscounted our carry-on bags, and refused to admit her mistake, which led to some annoyance."

Points positifs : "WiFi based entertainment with power outlet provides the best in flight entertainment."
Points négatifs : "Flight was delayed by 50 minutes"

Points positifs : "old plane. no entertainment system in 10 hours flight. The food is cheap. served in disposable dishes."
Points négatifs : "all the rest was good"

Points positifs : "Excellent on board services. It was a night flight and as usual the service (business class) was very good and considerate."
Points négatifs : "The plain was a bit on the small size."

Points positifs : "staff attitude - friendly and effective"
Points négatifs : "limited entertainment no vod"

Points positifs : "Averting"

Points positifs : "Nothing, it was the worst flight of my life"
Points négatifs : "First, El Al contracted the flight out to Israair so all the boarding passes had to be reprinted. It appears that there was a change of plans also. We boarded the plane 30 minutes after the scheduled departure. Then, we sat on the tarmac for 90 minutes waiting for "permission from Kiev to take off". Never heard of that before! When drinks and snacks were served, the cart never stopped in my row, it just kept going! Lastly, the crew was unable to control the passengers (religious Israeli's going to a religious site in Ukraine). Constant standing in the aisle even when the seatbelt sign was on. Upon touchdown, half of the passengers left their seats and took their luggage from the overhead bins and made a rush for the front door. With the plane sitll rolling on the main runway! A serious safety violation. This really was a flight from hell."