Trouvez des vols pas chers Lyon - Denpasar (LYS - DPS)

Points négatifs : The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.

Points négatifs : Crew, bo place for chargers, no entertainment,

Points positifs : Nothing

Points négatifs : I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music.

Points positifs : Helpful and pleasant crew, comfortable sits, good choice and quality of food and drinks, even of short flights

Points négatifs : Food

Points négatifs : In

Points positifs : The comfort, crew and entertainment.

Points négatifs : The boarding.

Points positifs : The seat was comfortable, the crew was nice for the most part.

Points négatifs : Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)

Points positifs : Excellent crews.

Points négatifs : bathroom space and selection of shows.

Points positifs : Onboarding on time and kind

Points négatifs : Need to improve the food qyality

Points positifs : They are always friendly and comfortable seating

Points positifs : Comfortable seats and good support from crew.

Points négatifs : Entertainment options were very limited.

Points positifs : Newer planes

Points négatifs : Better foos stewards

Points positifs : the flight attendants take a step forward to offer assistance. Very friendly throughout the trip. Seats are slightly roomy than Air Canada planes. Plane has wifi included.

Points négatifs : No WiFi at all

Points positifs : Some crew was attentive, others were not. Piloting was good

Points négatifs : Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Points négatifs : If they use the new business class seat.

Points négatifs : There was wery cold on the plane.

Points positifs : Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Points positifs : Crew was courteous and professional. Food was okay. Movie selection really good.

Points négatifs : Wider seats and more leg room.

Points positifs : Everything about the flight was perfect.

Points négatifs : Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!

Points négatifs : The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)

Points négatifs : Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination

Points négatifs : There was no wifi on flight

Points positifs : Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Points négatifs : Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Points positifs : Entertainment was amazing

Points négatifs : Seats a bit hard

Points négatifs : The plane was very hot

Points positifs : crew was great.

Points négatifs : better airport connection and transfer

Points négatifs : had 6 hours connection and urumchi and they did not have any lounges abd no internet in there

Points positifs : Crew excellent.

Points négatifs : Seats super small.

Points négatifs : Unfortunately we ended up waiting in the plane on the tarmac for 3 hours before taking off due to extreme rainfall. So everyone was antsy/uncomfortable before even taking off for the long flight.

Points positifs : The crew was very attentive, and the food was outstanding.

Points négatifs : The wine list was a bit limited.

Points positifs : In flight entertainment was definitely above average.

Points négatifs : Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Points positifs : The food and the fast and efficient customer service.

Points négatifs : There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.

Points positifs : I had a nice exit row seat and the plane had a good selection of entertainment.

Points négatifs : flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Points positifs : yes crew were amazing

Points négatifs : ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Points positifs : Upgraded to business class for free and service was amazing.

Points positifs : Staff

Points négatifs : Better movies , better vegan food

Points positifs : The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Points négatifs : Security

Points positifs : Amazing crews!

Points négatifs : N/A

Points positifs : In flight entertainment was great

Points négatifs : seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)

Points positifs : Personnel très bien, divertissement complet, avion très peu bruyant

Points négatifs : Plus de place pour les jambes en classe eco: c’est presque impossible de sortir vers le couloir sans faire lever tout le monde dans sa rangée.

Points positifs : Tight seat, was moved out of exit row because of my age

Points négatifs : Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late

Points positifs : Le vol

Points négatifs : Clairement le système pour faire notre checkin online est pourri

Points positifs : The flight crew was so friendly and the food was really good.

Points positifs : Crew was fantastic.

Points négatifs : This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Points positifs : Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!

Points négatifs : Pay attention to passengers.

Points positifs : The crew did a wonderful job of anticipating needs and having all the little ammenities you could want.

Points négatifs : They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good

Points positifs : Efficient

Points négatifs : Better food, better selection movies

Points positifs : Great seats and efficient service all round.

Points positifs : Perfect timing

Points positifs : tout le service est parfait

Points négatifs : un peu plus de nourriture dans les repas

Points négatifs : Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags.

Points positifs : La particule et la facilité du site

Points négatifs : Rien c était parfait

Points négatifs : Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service.

Points positifs : Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Points positifs : Like the overall KLM experience

Points négatifs : Food could have had better quality and the stewardess served it all at once versus in the various courses.

Points positifs : Pleasant flight

Points négatifs : We were delayed & missed our connection

Points positifs : Crew was great and professional.

Points négatifs : Entertainment controls were outdated and confusing to operate. There were no charging ports.