Trouvez des vols pas chers Marseille - Raleigh


Trouvez des vols pas chers Marseille - Raleigh

Marseille (MRS)
Raleigh Raleigh-Durham
ven. 16/10
ven. 23/10
N'importe quand
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4 meilleures compagnies proposant des vols Marseille - Raleigh Raleigh-Durham

Les notes se basent sur les avis des utilisateurs KAYAK

Virgin Atlantic
Note générale basée sur 1 567 avis
Avis sur la compagnie

Points positifs : "Always helpful cabin staff and very efficient"
Points négatifs : "Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )"

Points positifs : "The crew was so kind and amazing. They definitely made our flight great!"
Points négatifs : "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"

Points positifs : "Water station!"

Points positifs : "Courteous and attentive crew from baggage check in thru baggage claim."

Points positifs : "Nice crew"
Points négatifs : "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."

Points positifs : "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Points négatifs : "Checking in bags and printing boarding passes were long unorganized lines of people"

Points positifs : "Crew was attentive."
Points négatifs : "Tiny, uncomfortable seats with warn cushions."

Points positifs : "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Points négatifs : "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Points positifs : "Comfort, service food and entertainment. What more can you ask for."
Points négatifs : "Nothing. ]"

Points positifs : "Good collection of movies"
Points négatifs : "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Points positifs : "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"

Points positifs : "Really friendly crew, they go the extra mile to make passengers happy and comfortable."
Points négatifs : "There was a boarding delay but flight still arrived in Hong Kong on time."

Points positifs : "Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,"
Points négatifs : "Nothing. Trip both ways were outstanding."

Points positifs : "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Points négatifs : "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Points positifs : "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Points négatifs : "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Points positifs : "Crew was amazing and we got fed so often. The movie choices were good."
Points négatifs : "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Points positifs : "The crew was professional, responsive and friendly."
Points négatifs : "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Points positifs : "Fast boarding and nice staff. Food selection was ok"
Points négatifs : "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Points négatifs : "Older media entertainment screen with hard to use touch interface."

Points positifs : "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Points négatifs : "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."

Points positifs : "Great crew, easy boarding, comfortable enough flight"
Points négatifs : "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"

Points positifs : "Nice airline, great crew and service."
Points négatifs : "Leg room and space was great but the seats could use some more cushion."

Points négatifs : "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Points positifs : "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Points négatifs : "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"

Points positifs : "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Points négatifs : "The narrow space between each rows for passengers to move from their seats."

Points positifs : "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Points négatifs : "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Points positifs : "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Points négatifs : "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."

Points négatifs : "My headphones and those of my neighbors did not work."

Points positifs : "The flight was on time."
Points négatifs : "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Points positifs : "Neat plane, good food and service"
Points négatifs : "The entertainment screen was very dark. To bad since there was an ample selection of movies."

Points positifs : "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "Staff was top notch in service and kindness"

Points positifs : "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."

Points positifs : "On time, everything normal."
Points négatifs : "Seat space so small that my knees were up against the next seat, even without it tilting back."

Points négatifs : "Both my departing flight and returning flight had broken wifi on it. Very bummed"

Points positifs : "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."

Points négatifs : "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Points positifs : "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Points négatifs : "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."

Points positifs : "Flight crew was awesome in premium economy"
Points négatifs : "The plane was really dirty!!!!"

Points positifs : "Al comprar el ticket no se aclaraba que a pesar de ser un vuelo internacional se debia pagar por las valijas. Venia de hacer 5 vuelos internos por Australia y en todos los casos tanto Jet como Quantas aclaraban que se debia pagar por el adicional!!!"

Points positifs : "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Points négatifs : "Boarding process was slightly hectic."

Points positifs : "Not much not to like about this experience except for cramped seating in coach."

Points positifs : "Dont whish to comment unless a human being can contact me and help me get the $200 travel voucher I was promised. It was so stressful its the least that can be done"

Points positifs : "The food and service was excellent. Love it!"

Points positifs : "I liked the entertainment system, free adult beverages and boarding process"
Points négatifs : "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Points positifs : "I liked entertainment options on your phone but at the same time there was nowhere to plug your phone if it ran out of battery."
Points négatifs : "The boarding was good but we did not depart o time which did not cause us to be on time to our destination. It was international flight for almost 4 hours and there was no foodie snacks serve. Only tea or coffee. For a international flight more than 2 hours you should offer something else, soda juices and a snack at the very least. I guess the reason why I am feeling this ways is because I flew with virgin a couple years back to London and was so impressed by he service and the airline and the great quality modern vibe. It was the W hotels of the airlines industry and this time I really want impressed."

Points positifs : "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Points négatifs : "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"

Points positifs : "The entertainment options are good as well as free messaging on wifi"
Points négatifs : "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."

Points négatifs : "There should not be a pay wall around the internet in today's day and age"

Points négatifs : "Very good"

Points positifs : "Fast/ efficient"
Points négatifs : "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"

Points positifs : "Crew was attentive and accommodating."
Points négatifs : "Gates switched 3 times and all bags had to be checked because of a small aging plane."

Points positifs : "The timeliness of the flight and the service during the flight."
Points négatifs : "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."

Points positifs : "Crew professionalism."

Points négatifs : "Better flight scheduling."

Points négatifs : "The flight scheduled was 1 hour 30 minutes late"

Points positifs : "Actually leaving the airport after 2 hours late was the best part."
Points négatifs : "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."

Points négatifs : "Flight was delayed out of the gate from ATL. No one was available for at least 15 minutes to move the jetway to let us off the plane when we arrived in RDU."

Points positifs : "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Points négatifs : "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."

Points positifs : "They didn’t want to help"

Points négatifs : "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."

Points positifs : "The crew was some of the best I’ve ever had."
Points négatifs : "Nothing"

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points positifs : "Comfortable"
Points négatifs : "The crew"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Kindness of the staff"

Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"

Points positifs : "Service de crew à bord, très gentil."

Points positifs : "Getting off the flight was the best!"
Points négatifs : "The persons who barfed and delayed take off was a not great. Cramped"

Points négatifs : "The business class seat is just complety outdated"

Points négatifs : "Pas de l'eau"

Points positifs : "Pas eu lieu"

Points positifs : "M’a replanifié mon vol arrive 3h30 plus tard"

Points positifs : "You change our seats that we could be together."
Points négatifs : "A soda and a cookie, you can definitely do better."

Points négatifs : "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Points négatifs : "a venir demain suiteà la correspondace ratée"

Points positifs : "La possibilité d'écouter des films."
Points négatifs : "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y il est ensuite trop tard."

Points positifs : "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Points négatifs : "Envoyer un rappel 24 h avant le vol!"

Points positifs : "Driving"
Points négatifs : "First safety"

Points positifs : "Nothing noteworthy was done well."
Points négatifs : "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."

Points positifs : "The efficiency of the whole process"
Points négatifs : "The cabin attendants need to be warmer and more friendly"

Points positifs : "Tout ce ok"
Points négatifs : "Vraiment ce complet leur service"

Points négatifs : "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."

Points négatifs : "Punctuality. Time is off the essence."

Points négatifs : "Good crew"

Points négatifs : "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Points positifs : "Amazing crew"
Points négatifs : "They need to improve on thier inflight menu and the check-in and boarding experience"

Points positifs : "flight was on time"
Points négatifs : "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."

Points positifs : "Comfortable seat and fairly friendly crew"
Points négatifs : "Better reception and understanding at the airport. The staffs are not considerate."

Points négatifs : "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Points négatifs : "The delay was too much"

Points positifs : "the flight was very nice and I thank all the crew for their kindness."

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Très bien en général"
Points négatifs : "RAS"

Points positifs : "Tout en général"
Points négatifs : "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Points positifs : "Agreablement surprise de la qualite de la compagnie."

Points positifs : "Helpful crew."

Points négatifs : "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"

Points négatifs : "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."

Points positifs : "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Points négatifs : "les repas qui sont dans la monotonie"

Points négatifs : "The entire flight was great!"

Points positifs : "Service, the entertainment selection, just everything seemed perfect"

Points positifs : "Check in was brilliant. The incoming flight was half an hour early so they wanted to leave half hour early too. We were clearly instructed to be available at gate accordingly. Fabulous breakfast service in Business class too. Pre-order and indicate preferred time of service or to skip altogether so each customer got their required rest."

Points positifs : "The customer service from crew members"
Points négatifs : "The snacks"

Points positifs : "Oui j aime"
Points négatifs : "Oui"

Points positifs : "The crew was professional yet very friendly. Everything was great. Enjoyed my trip"
Points négatifs : "Nothing"

Points positifs : "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

Points positifs : "Friendly crew"
Points négatifs : "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"

Points positifs : "Crew"
Points négatifs : "Airport facilities at Adis Ababa"

Points positifs : "Nothing - decades behind other Airlines."
Points négatifs : "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."

Points positifs : "Les facilités accordés lors du transfert à Addis"
Points négatifs : "Pas de divertissement pour les enfants"

Points positifs : "L'accueil, la disponibilité du personnel et le vol sont très bien."
Points négatifs : "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Points positifs : "Boarding was superb"

Points positifs : "Ethiopian beer, a first for me -- not bad."
Points négatifs : "Where is the famous Ethiopian arabica coffee?"

Points négatifs : "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."

Points positifs : "The flight crew was pleasant and helpful"
Points négatifs : "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."

Points positifs : "Aircraft A350 super nice entertainment t equipment and interior very clean."
Points négatifs : "Lost my luggage, could not trace it and no compensation."

Points négatifs : "flight was 6 hours delayed"

Points positifs : "Brand New Aircraft"
Points négatifs : "N/A"

Points positifs : "service very friendly"
Points négatifs : "nothing"

Points positifs : "L'équipage"
Points négatifs : "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Points positifs : "Children running up and down isles screaming while I was trying to rest. I had to go to the rear of the plane to ask the stewardess to bring it to a stop. They should have stopped it BEFORE I had to ask them to stop it."

Points négatifs : "Delayed without explanation or heads up"

Points positifs : "Cost effevtive"
Points négatifs : "Crew being unkind."

Points positifs : "seat space was good"
Points négatifs : "the flight was full so drink service was not well organized, lack of water"

Points négatifs : "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."

Points négatifs : "The entire flight was fully booked and plane full of people with bad hygiene whose smell was so offensive that I was nauseous. My friend and I were the only two Western people on the plane and forced to sit in the last row of the plane next to the toilets. Passengers were rude and pushed us during boarding, on the bus, and when leaving the plane. It was disgusting."

Points négatifs : "Please have a vegetarian option that does not contain cheese."

Points positifs : "The seat was terrible"
Points négatifs : "If I had gotten my luggage at the end of the flight"

Points négatifs : "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Points positifs : "service and timing were great"

Points positifs : "Get down"
Points négatifs : "Everything and the crew more friendly."

Points positifs : "confort & service au niveau attendu"
Points négatifs : "20 mins de retard au décollage"

Points négatifs : "2:30 de retard"

Points positifs : "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Points négatifs : "More than 2 hours delay in Brussels That could have been better !"

Points positifs : "Good movies."
Points négatifs : "I called United to make sure there was a children’s meal for my 3 year old. There was not."

Points positifs : "Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us."

Points négatifs : "Repas moins basique"

Points négatifs : "Retard de 20 mins a l'embarquement Repas à prevoir"

Points négatifs : "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Points positifs : "That there were no group calls for boarding"
Points négatifs : "My seat"

Points positifs : "Vol à temps et équipage agréable"
Points négatifs : "pas de proposition de divertissement : lecture, journaux, ...."

Points négatifs : "Left 1h late"

Points négatifs : "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."

Points négatifs : "Propreté de l'avion à l'aller."

Points positifs : "Retard de 45 min"

Points négatifs : "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Points positifs : "The chairs were comfortable the staff was very attentive and nice"
Points négatifs : "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"

Points positifs : "Je suis grand de taille, j'avais de la place pour mes pieds."
Points négatifs : "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Points positifs : "L’embarquement etait rapide on a décollé à l’heure"

Points positifs : "Personnel de cabine."
Points négatifs : "Retard. Trop d'annonces Safety."

Points positifs : "Equipage, propreté, entretien de la cabine, ponctualité."
Points négatifs : "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Points positifs : "Personnel sympa."
Points négatifs : "L'embarquement est chaotique, pas de divertissement"

Points positifs : "Good priority boarding"
Points négatifs : "Delay"

Points positifs : "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Points positifs : "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Points négatifs : "1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves."

Points négatifs : "Very disappointing, Lufthansa airline sold my return ticket to another customers with out notifying me, so i’m stuck in here now and i have to find another ticket. And of course the flight is not refundable."

Points positifs : "That we checked in at VIP"
Points négatifs : "The food was the worst I've had in a plan."

Points négatifs : "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Points positifs : "Seats were comfortable, food was good, efficient and friendly service!"

Points positifs : "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Points négatifs : "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Points positifs : "The rest was ok"
Points négatifs : "I came in 45 minutes before the departure time, but they said i was late. And i asked what can the solution, they said the solution is to cancel my ticket and buy a new one. And they cancelled my ticket, then I did not get any other choice than buy a new ticket at more than $700 just from Abidjan to New York. But some other airline companies, when you miss your flight they find a next one for you and you just pay the fee, but not to cancel your ticket. This last case can happen only if the traveller does not show up and doesn't call."

Points positifs : "À l heure excellent décollage et atterrissage tout en souplesse"
Points négatifs : "Siège peu confortable je ne pouvez pas abaisser le dossier"

Points positifs : "l acceuil et personnel tres sociable"

Points négatifs : "Retard et bagages perdus"

Points positifs : "Nice and easy"
Points négatifs : "N/a"

Points positifs : "La couleur de l'avion"
Points négatifs : "Le correspondance manquée à cause su retard"

Points positifs : "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Points négatifs : "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Points négatifs : "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Points négatifs : "no free food, beverage or entertainment"

Points positifs : "Rien"
Points négatifs : "6 heures de retard à destination dans l'indifférence totale"

Points positifs : "Nothing special"
Points négatifs : "No newspaper"

Points positifs : "The stewardess"
Points négatifs : "Food"

Points négatifs : "I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen."

Points positifs : "Easy to cancel Trip"
Points négatifs : "Kayak did not have a system of knowing that I cancelled the flights"

Points négatifs : "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Points positifs : "C est le meilleure pays de l Europe"

En savoir plus sur Virgin Atlantic

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Les tarifs sont TTC pour un voyage en classe économique et ont été trouvés par le partenaire au cours des dernières 72 heures. Les sièges sont en nombre limité et peuvent ne pas être disponibles sur tous les vols ou tous les jours. Les tarifs sont susceptibles d’être modifiés et peuvent ne pas être disponibles pour tous les vols ou toutes les dates. Certains transporteurs peuvent ajouter des frais de bagages supplémentaires ; veuillez consulter le site du transporteur en question.
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