|Durée moyenne d’un vol||4h 32min|
|Arrivée à||Marrakech Ménara|
|Départ de||Metz Aéroport Metz-Nancy-Lorraine|
|Prix d’un vol||342 €|
|Distance||2 272 km|
|Compagnies aériennes||Aegean Airlines, Air France, TUI Fly Belgium|
Points positifs : Could not fly due to medical reason and any all the info to last minute. It lasted 13 days and finally got only a refund of taxes. I’ll never use them again and make sure to book with Kayak as I used too.
Points négatifs : I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance
Points positifs : the pilot was conscientious of turbulence and avoided and warned us.
Points négatifs : So Aegean Air, booked two separate tickets on my return flight without me knowing. There fore my luggage is in Athens and not in my final destination of Cairo. If they would have told me to pick up my luggage in Athens and recheck it, that would have been great. Furthermore, there was NO aegean air
Points positifs : I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline.
Points positifs : Comfortable flights. On time. Nice staff.
Points négatifs : Food was not great.
Points positifs : The cue lines per zone are the most brilliant idea!
Points négatifs : After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time.
Points positifs : Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.
Points positifs : Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!
Points positifs : ras
Points négatifs : Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.
Points positifs : Nothing possitve to say here.
Points négatifs : I've flown hundreds of flights, and this was my first time with Justairfly (TUI), and it will be my last. In Brussels there was a mechanical failure and the flight was delayed. The problem was that it was delayed 14+ hours. Now sometimes things happen, I understand that, but how you handle those situations is something else. Jetsirfly handled this very very poorly, with complete disregard to its passengers. They would require us to return to the gate almost every 2 hours for the next 14 hours. Then when 200+ people return to the gate Jetairfy and their representatives would not be there. They violated many EU statutes regarding passengers rights. And when this was brought to their attention, they would become hostile, and violate more! For instance, by law, when the delay is five hours or longer, passengers may opt for reimbursement of the full cost of the ticket together with, when relevant, a return flight to the first point of departure. I specifically requested reimbursement and to be returned to my point of origin, and was flat out denied for Jetairfly! By law, if a flight is delayed by four hours or more and the final destination is over 1500 kilometers, the passengers are required to compensation. Not only did they not compensate us, they failed to notify us, as required by law, of this compensation. In general, they did an extremely poor job of handling the situation and myself, and 100+ other passengers have reported them to the authorities. I'll never fly or use Jetairfly or TUI again. And I suggest you avoid this. Airline at all costs.
Points positifs : The plane was pretty nice with eqch person having their own TV with multipe options for movies. Other than that, it was just a typical flight with nothing great or nothing really bad.
Points négatifs : Again, nothing really poor, but nothing great either.
Points négatifs : Impossible de se positionner correctement dans ce shithole d'aéroport Le plus sale souk est mieux organisé et bien mieux et plus propre Cauchemar et dernière fois où je me suis fait vrai voyage Charleroi
Points positifs : The price is unbeatable
Points négatifs : You can expect high end entertainment and food went you pay a half of the price of the competitors
Points positifs : The entertainment side is great. TV show and movie options leave plenty to do for long flights.
Points négatifs : The seat had no cushioning whatsoever.
Points positifs : Great crew and prompt boarding.
Points négatifs : Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.
Points positifs : J’ étais encore pour mon retour d’Atlanta a côté des toilettes et déranger toute la nuit par la chasse d’ea Et la lumière. Le petit déjeuner n’est pas bon je trouve...
Points négatifs : Étant donné le gâchis sur les plateaux du breakfast on devait avoir le choix.
Points négatifs : Couldn’t understand announcements
Points positifs : Food
Points négatifs : Entertainment
Points positifs : Average crew. Average seat.
Points négatifs : They could have controlled screening babies better. They just let them scream.....
Points positifs : Flight attendants very friendly. Got breakfast too.
Points négatifs : Chaos in lines to get bus to plane. No organization at all. Just push & shove!!
Points négatifs : Horrible food
Points positifs : Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew.
Points négatifs : Boarding to international destinations still done with remote stands even under torrential rain.
Points positifs : The flight wasnt completely full so we were able to spread out a little bit and be more comfortable
Points négatifs : The entertainment
Points négatifs : Air pressure in cabin was terrible
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