Trouvez un vol pas cher Mississippi - France

Points négatifs : "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."

Points positifs : "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Points positifs : "Crew was nice"
Points négatifs : "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Points positifs : "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."

Points positifs : "The crew were lovely and the seats were ok."
Points négatifs : "Not a lot to Improve on to Be fair"

Points positifs : "The roomie seats, the USB port, and in flight entertainment"
Points négatifs : "Child free section"

Points positifs : "The flight was so delayed I missed my connecting flight to jfk."
Points négatifs : "The flight was so delayed I missed my connecting flight to jfk."

Points positifs : "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Points négatifs : "Meals were very small but tasty. Movie options were random but enough to keep you occupied."

Points positifs : "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Points négatifs : "Boarding can get crowded so don't be in a rush"

Points négatifs : "Bad entertainment system"

Points positifs : "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"

Points positifs : "Really friendly crew, they go the extra mile to make passengers happy and comfortable."
Points négatifs : "There was a boarding delay but flight still arrived in Hong Kong on time."

Points positifs : "Sharp good atention in counter"

Points positifs : "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Points négatifs : "Long flight lol j/k can't help that. It was a great flight, no complaints"

Points positifs : "Movies. Meals. Wine. Freq"

Points positifs : "The flight felt so short, service was amazing, food was good. Great overall experience."

Points positifs : "Crew was amazing and we got fed so often. The movie choices were good."
Points négatifs : "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Points positifs : "Crew were great"
Points négatifs : "Uncomfortable to sit for eight hours"

Points positifs : "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Points négatifs : "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."

Points positifs : "Nothing much"
Points négatifs : "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"

Points positifs : "The crew was pleasant and attentive"
Points négatifs : "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Points positifs : "Nothing"
Points négatifs : "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Points positifs : "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."

Points positifs : "Excellent"

Points positifs : "in flight experience is above average"
Points négatifs : "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."

Points négatifs : "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."

Points positifs : "Efficient, friendly, on-time!"

Points positifs : "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Points négatifs : "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Points positifs : "Helpful flight attendants"
Points négatifs : "Delay at the airport due to system down where agents had to check in everyone manually"

Points positifs : "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Points positifs : "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points négatifs : "Seats need more padding"

Points positifs : "100% best flight ever"

Points positifs : "I liked the food and refreshments and the on flight entertainment was good.."
Points négatifs : "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."

Points positifs : "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."

Points positifs : "Wifi worked very well"
Points négatifs : "Jave to pay for everything on an overseas flight"

Points positifs : "The crew of the flight were very sweet and helpful"
Points négatifs : "When I bought my ticket I wasent informed that I needed a return ticket out of New Zealand before entering so I had to buy one super last minute and almost missed my flight"

Points positifs : "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Points négatifs : "Never seen an international flight charges checked in luggage $130 US dollars a piece"

Points positifs : "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."

Points positifs : "It was a great experince we enjoy the flight other than the delay on the luggage"
Points négatifs : "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Points positifs : "Virgin gave everyone meal vouchers to use at the airport during the 5 hr. delay. Also, they still offered a meal on the plane."
Points négatifs : "I couldn't get the inflight entertainment to work. I wish they would offer devices to borrow on the plane."

Points positifs : "Entertainment system is great"
Points négatifs : "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."

Points positifs : "Entertainment was okay, flight crew was nice"
Points négatifs : "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."

Points positifs : "Overall, great flight. The gentleman in LAX waiting for us late arrivals from the connecting flight from MSP was very capable and helpful, going into action for us so we could make our tight connection, in which the others should have already boarded."
Points négatifs : "Knowing where my bags were, and if they'd made it with me."

Points positifs : "It was on time, and the crew was welcoming and helpful."
Points négatifs : "The lack of healthiness of the snack--mostly sweets."

Points positifs : "Food and beverage choices excellent"

Points positifs : "It arrived on time"
Points négatifs : "The most miserable 10 hours of my year, so far. Sat in economy. Small seats. Uncomfortable seats. Design of headrest made comfort an impossibility."

Points négatifs : "They need to make more leg room in ALL planes"

Points positifs : "You know what you are getting with Delta"
Points négatifs : "The economy seats were really tiny, this made the flight fairly uncomfortable"

Points négatifs : "Everything was great!"

Points positifs : "Very helpful flight crew."
Points négatifs : "A little unexpectedly bumpy."

Points positifs : "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Points négatifs : "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points négatifs : "If my baggage arrived"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "Friendly crew"
Points négatifs : "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Points positifs : "Crew was very friendly. Food was excellent"

Points positifs : "Overall was a good experience"
Points négatifs : "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points positifs : "N/a"
Points négatifs : "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"

Points positifs : "Having the whole center three seats to myself. The food and beverages were really good as well."
Points négatifs : "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points positifs : "Crew was great."
Points négatifs : "A bit warm and the B777 blowers not in the easiest location to reach."

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points négatifs : "more leg room is needed"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points négatifs : "Don't call it "food." the meals were terrible. Also stop creating so much single use plastic."

Points positifs : "The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters..."
Points négatifs : "The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong."

Points positifs : "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Points négatifs : "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points positifs : "We left an overcoat on the plane after the long flight and did not realize our area until we were in the baggage claim area. The Delta agent in Paris was most helpful. He went above and beyond to retrieve our coat. Good job Delta!"

Points positifs : "Friendly service, smooth flight"
Points négatifs : "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."

Points positifs : "Quick easy flight"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Kindness of the staff"

Points négatifs : "Not much legroom."

Points positifs : "Food was okay. Everything else was great!"

Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Points positifs : "wonderfu crew... very helpul`"
Points négatifs : ".."

Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"

Points négatifs : "Did not serve the food we asked Limited choice of movies"

Points négatifs : "The food was just ok."

Points positifs : "Food and service was amazing."

Points positifs : "The crew was awesome and helped out tremendously when anything was needed!"

Points positifs : "Service de crew à bord, très gentil."

Points négatifs : "The business class seat is just complety outdated"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "The food was okay and the staff were friendly."
Points négatifs : "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Points positifs : "Onboard crew was friendly. Dinner was good"
Points négatifs : "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Points positifs : "Their evacution video is interesting"
Points négatifs : "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Points positifs : "Great food (Economy class). Good Service"
Points négatifs : "Not enough bathrooms on Economy class area due to aircraft design."

Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"

Points négatifs : "Leg space."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Points positifs : "Enjoyed my food, especially tasty for airplan fare!"
Points négatifs : "Not enough leg room"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Staff"
Points négatifs : "We were 2h late"

Points positifs : "Food, service, comfort"

Points positifs : "Le divertissement"

Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"

Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."

Points positifs : "I like traveling with AirFrance in general."
Points négatifs : "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Ground crew at CDG was helpful to file a claim for the lost luggage."
Points négatifs : "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Points positifs : "Boarding for BUsiness class was fine. Seating was cramped."
Points négatifs : "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Points positifs : "The service was very professional."
Points négatifs : "Everything went well."

Points négatifs : "Il a eu du retard"

Points positifs : "Food and service was good and price was acceptable"
Points négatifs : "Very long route"

Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"

Points positifs : "Heureusement que les PNC gardaient le sourire"
Points négatifs : "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points négatifs : "Horrible Crew..."

Points positifs : "Fine for a 45-50 minute regional flight."
Points négatifs : "Wouldn’t be great for long-haul flights."

Points négatifs : "Avion en retard de plus d’une heure"

Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"

Points négatifs : "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Points négatifs : "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Points positifs : "La entrada"
Points négatifs : "El resto de cosas"

Points positifs : "Flight was smooth"
Points négatifs : "Food"

Points négatifs : "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."

Points positifs : "Easy, fast, comfortable, no hassles"

Points positifs : "Free snack and drinks. Good service."

Points positifs : "The space and the people"
Points négatifs : "Nothing"

Points positifs : "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."

Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."

Points positifs : "Bonne nourriture et équipage prevenant mais fauteuils durs serrés, climatisation à fond, écran très petits, fonctionnant mals... A l'allée, accès avion par une tour d'escaliers avec nos bagages cabines, au retour retard d'1h..."
Points négatifs : "Equipement nul..."

Points positifs : "I would like to come on time each trip because I got two late time before with airfrance"

Points positifs : "The service"
Points négatifs : "Nothing"

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points négatifs : "Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good"

Points positifs : "Siege correct sans plus, et non inclinable"

Points positifs : "Le personnel"
Points négatifs : "Rien tout a été parfait"

Points négatifs : "Gros retard. Mauvaise communication."

Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Points négatifs : "Traduction en français.."

Points positifs : "le personel etaient aimable et souriant"
Points négatifs : "nous avons eu un delay"

Points négatifs : "pas de boisson ni nourriture offerte"

Points positifs : "Personnel de bord sympathique"
Points négatifs : "L’organisation De l’embarquement"

Points négatifs : "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"

Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Points positifs : "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Points négatifs : "Pas de cash accepté. Aucune nourriture cadeau."

Points positifs : "Personnel souriant et accueillant"
Points négatifs : "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"

Points négatifs : "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Points positifs : "Cabin crew"
Points négatifs : "Le retard"

Points positifs : "Embarquement rapide au retour. Parfait"
Points négatifs : "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."

Points positifs : "Une fois à bord, confortable et efficace"
Points négatifs : "Retard de 30min maos ce sont les aléas de l'aérien..."

Points positifs : "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Points négatifs : "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Points positifs : "Bon équipage,pas de problème lors du voyage"
Points négatifs : "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Points positifs : "Les films bien diversifiés et nombreux en français"
Points négatifs : "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Points positifs : "Rien"
Points négatifs : "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points positifs : "New plane."
Points négatifs : "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."

Points positifs : "It was a quick boarding process and a quick flight! We were early!"
Points négatifs : "I didn’t get any snacks, and no entertainment."

Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"

Points positifs : "It was short. The crew was friendly."
Points négatifs : "The drinks and snacks were not complimentary."

Points positifs : "Sièges super confortables, calme, bon service, bon repas..."
Points négatifs : "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"

Points négatifs : "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"

Points négatifs : "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."

Points positifs : "Horaire ponctuel même en fin de journée. Personnel agréable"

Points positifs : "Bagages inclus et personnels sympathique et serviable"
Points négatifs : "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points positifs : "Quick, smooth flight and a polite captain"
Points négatifs : "Late leaving and arriving and baggage took forever to be delivered to belt."

Points négatifs : "We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off."

Points négatifs : "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Points positifs : "Ease of boarding"
Points négatifs : "Nothing"

Points positifs : "It was a short flight"
Points négatifs : "There is a charge for beverage service."

Points négatifs : "3h de retard"

Points positifs : "Boarding efficient, take off on time, flight smooth, crew professional."

Points positifs : "On time and smooth flight."
Points négatifs : "We were packed in like sardines. There were no plugs to charge devices."

Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"

Points négatifs : "Embarquement un peu brouillon et vol en retard"

Points positifs : "Not yet done."
Points négatifs : "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Points négatifs : "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Points positifs : "Arriving in Paris"
Points négatifs : "They have a fare that does not charge for Regular Bags....we booked it unknown toy us assuming we each could take a regular bag for no charge....well we have ended up paying an extra 400+ pounds for our bags to go each way to Paris and it has ruined our first time to Paris. The fare online was foreign to us and deceitful being from the US in every way. No one could even work with us or was willing to make a decision but everyone seemed to agree while still charging. No more British Airways Deceipt!"

Points positifs : "Journaux en libre service en salle d'embarquement"
Points négatifs : "Pas de divertissement. Snack et boisson payants en classe éco."

Points négatifs : "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Points positifs : "Flight crew were nice"
Points négatifs : "More spacing between people"

Points positifs : "Crew was absolutely delightful! I love that hand sanitizer wipes. Great flights out."
Points négatifs : "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."

Points positifs : "The seats were comfortable and it was easy to catch a quick nap."
Points négatifs : "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."

Points positifs : "The crew handed out “party favors bags” with bottled water and snacks."
Points négatifs : "The American Airlines app deleted the connecting flight after a Ground Stop delay caused us to arrive after its departure. We were “flying blind” trying to get set up as a standby for a subsequent flight. The process was stressful due to insufficient information."

Points positifs : "Flight was on time. Good movie selection."
Points négatifs : "Crew ran out of toilet paper in one bathroom with over an hour left on the flight. It seemed like they just didn’t care to replace it and said they were out-either way, not a good look. Plus tiny screens and tiny seats."

Points positifs : "The crew was very good & a great selection of movies."
Points négatifs : "More selection of snack would be great."

Points positifs : "This seats on this flight were very comfortable."
Points négatifs : "Delayed boarding due to mechanical issue with a lens on one of the plane's exterior lights."

Points négatifs : "The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over."

Points négatifs : "Excelente"

Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Points négatifs : "Healthy snack options"

Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"

Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"

Points négatifs : "Une heure de retard au décollage"

Points positifs : "They were very apologetic about all of the delays and they tried to make it up to us the best they could."
Points négatifs : "Having a plane that was properly prepared to fly. Not stealing my Lemoncello Cream and tape measure."

Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Points négatifs : "delays"

Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."

Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"

Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Points positifs : "Friendly staff"
Points négatifs : "No internet available on the flight. Boardng was a long process."

Points positifs : "Calm flight that was ahead of schedule"
Points négatifs : "One surly flight attendant. No enough chance to sleep"

Points positifs : "Everything worked out great."

Points positifs : "The flight was delayed"
Points négatifs : "Everything"

Points positifs : "Rien"
Points négatifs : "Retard d’une heure"

Points positifs : "Late takoff"
Points négatifs : "Late takeoff"

Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Points positifs : "I appreciated that they were interested in the general welfare of the whole craft in the midst of storms."
Points négatifs : "The long delays, the cancellation near midnight, the long lines to what I thought was going to be some type of reimbursement for all the inconvenience at now having to find lodging for the evening, spend an entire day back at the airport, and transport myself from the NEW airport they made available for me from the original airport I had chosen. Absolutely NO compensation or reimbursement due to "weather." While I understand they can't control the weather, this is literally one of the greatest elements in their company. They should have provisions FOR it. Running out of airlines I could trust and rely on, and thought American would deliver. But No, not even this one. Extremely disappointed and staying away from AA."

Points positifs : "We finally got to Aberdeen"
Points négatifs : "Departure times were changed, plane had mechanical problems flight delayed almost 4 hours, we missed our connection. The American Airline was closed. We called 3 times totaling over an hour to get a flight the next morning. We had to book and pay for our lodging & dinner (2 rooms for 6 people) A nightmare of a trip!!!"

Points positifs : "tout le service en général."
Points négatifs : "rien"

Points négatifs : "The flight was cancelled. Transferred to Delta Air Lines and had no problem.. American Airlines kept us in the JAN airport way too long without helping us. fortunately Delta had a flight."

Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Points négatifs : "I didnt like that we were an hour and a half delayed and we werent informed why. Then as I am trying to update my pickup person one of the crew members was really rude and I tried to explain and it didnt help. She was rude infront of all the passengers. Not planning to fly in AA anymore."

Points positifs : "When i got off the plane"
Points négatifs : "Food was worse than prison food. It was a full flight and my entertainment screen did not work for half the flight from phl to man. Several times i was told its bein reset over the hours. Every other screen seemed to be working. I paid $1600 for this flight as it was booked a week beforhand as my mother got really sick and needed to be here. Honestly, never again. Over priced,horrible food and no workin tv. Expect more for the price. Will be my last time using them after years of doin so"

Points positifs : "The staff was very helpful in assisting nearby patrons, attentive to the people with disabilities, and carried through smoothly."
Points négatifs : "Few staff people were clearly having an off day and seemed very unfriendly and crabby, especially obvious when almost everyone else was so friendly and attentive. Makes them stick out like a sore thumb."

Points positifs : "Staff at SAN was good helpful. Check in was seemless."
Points négatifs : "Wishing that they would serve something to drink — even if I would have to pay for it. Flight attendant gave me wrong directions and I left for another terminal while my carry on luggage (which had to be checked) was still at the gate. I had to wait until it arrived at baggage claim."

Points positifs : "The streaming entertainment was nice."
Points négatifs : "The heat was on and even after complaining to the flight attendants, they couldn't change it. Many of us were so uncomfortable with the heat for a 5 hour flight."

Points positifs : "Just flying AA excellent flight"
Points négatifs : "No wifi. Pay only"

Points négatifs : "there was screens but no movies or anything"

Points positifs : "Nothing."
Points négatifs : "The seats are terrible. The most uncomfortable flight I have ever taken. Awful all around."

Points positifs : "Les hôtes étaient aimables"
Points négatifs : "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Points négatifs : "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."