Nous n'avons pas pris ce vol puisque le vol suivant en escale a été annulé !
retard de 2H40 à l'embarquement, aucune boisson ou repas compensatoire
Le fet d’avoir le pass prioritaire et d’éviter la queue c’etait super,dommage que le vol avait du retard
Compagnie annule le vol 6 heures avant le départ. Sans remboursement ou alternative viable pour pouvoir rentrer. Résultats budget vacances explose
Le personnel accueillant, gentil et surtout professionnel.
Équipage accueillant, souriant et professionnel.
A321 n’en confortable et personnel serviable
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Points positifs : "I did not fly"
Points positifs : "Seats are ok but unable to recline"
Points négatifs : "Keep up the good work"
Points négatifs : "Lower the aircondition temp, it was hot in the plane during flight"
Points positifs : "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Points négatifs : "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Points positifs : "Stewards"
Points négatifs : "Uncomfortable seats"
Points négatifs : "not charge me for carry on luggage"
Points positifs : "Rien ma plus c’est nul wizair"
Points négatifs : "Jamais je recommande wizair"
Points positifs : "Absolutely nothing"
Points négatifs : "Everything"
Points négatifs : "Flight was over booked"
Points positifs : "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Points négatifs : "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Points positifs : "We landed"
Points négatifs : "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Points négatifs : "The seats are cramped and you have to pay for snacks and water"
Points positifs : "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Points négatifs : "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Points positifs : "Friendly crew"
Points négatifs : "Long check-in lines Seats uncomfortable"
Points positifs : "Personnel très sympa"
Points positifs : "1h20 de retard c’est inadmissible"
Points positifs : "Nous sommes partis et arrivés à l'heure"
Points négatifs : "L'attente à la porte d'embarquement mal signale"
Points positifs : "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Points négatifs : "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Points positifs : "All and all great value for the money"
Points négatifs : "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Points négatifs : "No air conditioned 2 hours late Poor ground service"
Points positifs : "The Crew was excellent"
Points négatifs : "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Points négatifs : "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Points positifs : "Space. Priority Boarding"
Points négatifs : "Strong bad smell. One hour late for departure."
Points positifs : "Flight was on schedule"
Points négatifs : "No free drinking water"
Points positifs : "Price and schedule. Going on time with no delays. Good value for money."
Points négatifs : "Very hard on baggage policy"
Points négatifs : "So cheap."
Points positifs : "Nothing"
Points négatifs : "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Points positifs : "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Points négatifs : "NA"
Points positifs : "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Points négatifs : "The seats don’t lean back and do not have a lot of cushion."
Points négatifs : "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Points positifs : "cheap, on time"
Points négatifs : "no reclining chairs, no water free"
Points négatifs : "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Points négatifs : "I didn't eat No entertainment"
Points négatifs : "Coûts cachés. Avion sale et vétuste."
Points positifs : "The weather was nice."
Points négatifs : "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Points positifs : "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Points négatifs : "Boarding involved a long wait standing on the tarmac in the sun."
Points négatifs : "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"