Trouvez des vols pas chers Aéroport O’Hare de Chicago - Bordeaux


Trouvez des vols pas chers Aéroport O’Hare de Chicago - Bordeaux

Chicago (ORD)
mer. 28/10
mer. 4/11
N'importe quand
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4 meilleures compagnies proposant des vols O'Hare de Chicago - Bordeaux

Les notes se basent sur les avis des utilisateurs KAYAK

Virgin Atlantic
Note générale basée sur 1 567 avis
Avis sur la compagnie

Points positifs : "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Points négatifs : "Everything was great"

Points positifs : "such a big difference in size of aircraft, very comfortable and great crew."

Points positifs : "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Points négatifs : "No. Keep up the good work!"

Points positifs : "Not crowded. Crew was good."
Points négatifs : "Not taking a bus to board the plane."

Points positifs : "The flight was so delayed I missed my connecting flight to jfk."
Points négatifs : "The flight was so delayed I missed my connecting flight to jfk."

Points positifs : "Great crew, comfortable and smooth flight"

Points négatifs : "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"

Points positifs : "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Points négatifs : "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Points positifs : "Movies. Meals. Wine. Freq"

Points négatifs : "Bathrooms needed more cleaning mid-flight."

Points positifs : "The flight felt so short, service was amazing, food was good. Great overall experience."

Points positifs : "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Points négatifs : "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Points positifs : "Crew were friendly and courteous"
Points négatifs : "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Points positifs : "Crew were great"
Points négatifs : "Uncomfortable to sit for eight hours"

Points positifs : "Nothing much"
Points négatifs : "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"

Points positifs : "Service, meals, friendly and attentive FAs"

Points positifs : "The crew was pleasant and attentive"
Points négatifs : "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Points positifs : "Nothing"
Points négatifs : "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Points positifs : "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Points négatifs : "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Points positifs : "love the lounge and easy check in and boarding, great attendants and smooth trip"
Points négatifs : "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Points positifs : "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Points négatifs : "I have nothing but praise."

Points positifs : "Flight attendants were excellent!"
Points négatifs : "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."

Points positifs : "Good entertainment, food and in-flight crew"
Points négatifs : "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Points positifs : "NA"

Points positifs : "The crew were very friendly, and helpful. I also liked that the exit row that I was given had more than enough leg room, the dinner was really good for airplane food and snacks were great also. The attendant that I had for my section also told me that all food and drinks were free so they gave me a few extra adult drinks here and there which is a plus for how long the flight was going to be. The movie selection is great also having some on there that are still in theaters is a huge plus."
Points négatifs : "The boarding process seemed way out of order, they made so many mistakes and nobody knew what to do, then you have the pushy passengers that are sitting coach getting mad that you're boarding before them. Breakfast left me wanting something else, lets just say this if you are given the choice of something vs french toast, take the something."

Points positifs : "Staff!"
Points négatifs : "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."

Points positifs : "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Points négatifs : "Back to Air France next time!"

Points positifs : "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Points négatifs : "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Points négatifs : "Vegetarian food selection could be better, need more content in movie selection"

Points positifs : "Staff excellent , as always."
Points négatifs : "It was impossible to sleep as the plane seemed extremely cold and was very noisy."

Points positifs : "There are lots of relatively new movies to choose from."
Points négatifs : "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."

Points positifs : "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Points négatifs : "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."

Points positifs : "very incompetent crew carrying out orders for a very cheap airline."
Points négatifs : "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"

Points positifs : "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"

Points positifs : "Nothing"
Points négatifs : "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"

Points positifs : "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Points positifs : "Flight attendants were nice."
Points négatifs : "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Points positifs : "Very good on board services and nice crew"
Points négatifs : "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."

Points négatifs : "cabin was nice but cold"

Points positifs : "Mostly everything was fine."
Points négatifs : "Not really anything particularly that I didn't like."

Points positifs : "Service, food, etched all fine"
Points négatifs : "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Points positifs : "Virgin does phenomenal service; I wish delta would copy their level of service."

Points positifs : "Everything on-board was awesome...Great job guys!!!"

Points positifs : "Great food/service/options, nice crew, on-time/early"
Points négatifs : "Entertainment system is quite aged, but selections were OK"

Points positifs : "The crew."
Points négatifs : "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."

Points positifs : "The crew was very good with the passengers and attentive"
Points négatifs : "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Points positifs : "Friendly service. Safe, on time flight."
Points négatifs : "Chicken lunch was just so-so."

Points positifs : "Food was a big improvement and staff very friendly and helpful. Seats not as comfy as some airlines but we're okay."

Points positifs : "The crew was amazing."
Points négatifs : "My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler."

Points positifs : "nice airline clean"
Points négatifs : "is really nice I will flay with them they are ok"

Points positifs : "Des infos ont été données par le pilote ou l'équipage"
Points négatifs : "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"

Points positifs : "Professional"

Points positifs : "The movies available, the plane was new"
Points négatifs : "Due to a computer software malfunction our departure flight from ORD to Berlin was delayed 1.25 hours causing us to miss our connecting flight in Dublin. Very little updated information about our ETA was made available, the crew kept insisting that we were going to not miss our connection."

Points positifs : "Service was excellent. The flight was on schedule."
Points négatifs : "I would have liked an exit seat but none were available when I attempted to purchase one."

Points positifs : "La rapidité"
Points négatifs : "Les repose tête"

Points positifs : "The free movies and the food was good."
Points négatifs : "The seats are too close together."

Points positifs : "Great crew. Great food. Great movie selection."
Points négatifs : "The seats were bad seats. For a such a long flight, we couldn’t recline!! Not fun."

Points positifs : "Flight was great! Staff was friendly and attentive, plane was on time as promised! Really a positive experience."

Points négatifs : "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."

Points négatifs : "The entire crew needs to be a little attentive to their passengers you could visually see when they needed to assist a guest it was a bother to them."

Points positifs : "Plenty of leg room. Friendly staff. Decent meal. Reminds me of how the airlines used to act."

Points positifs : "La place et le.vol.."
Points négatifs : "Humeur du personnel de bord"

Points positifs : "Fast boarding"
Points négatifs : "No food or drinks offered"

Points négatifs : "Didn’t serve wine"

Points négatifs : "Pas de snacks, tres cher pour mon billet"

Points négatifs : "Vol de souvenir dans bagages en soute"

Points positifs : "The boarding system made a lot of sense and was very quick. The captain was very informative and kept us up to date with delays."
Points négatifs : "The cabin was so dry and the attendants didn't come by with water very often, Getting off the plane was horrible. We sat for over an hour while they fixed the door or bridge to the door, or something. We couldn't get off."

Points négatifs : "Trains were not running Directions to connecting flight gate were poorly labeled and confusing, no signage to catch buses to International terminal - no signage to say trains were down Had to recheck at international gate and the process was SLOW took 1:20 minutes to get from landing gate to connecting gate including having to go through security again probably won't fly Air Lingus or United again due to having to deal with O'Hare"

Points positifs : "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Points négatifs : "la nourriture, mais comme pour toutes les compagnies aeriennes"

Points positifs : "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."

Points positifs : "Bagages misent en soute gratuitement."
Points négatifs : "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Points négatifs : "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Points positifs : "ils ont accepté une valise en soute gratuitement"
Points négatifs : "aucune collation gratuite , pas même un verre d'eau ou un thé"

Points positifs : "They boarded us in a very timely, organized and quick manner. The food was delicious and the flight attendants were awesome."
Points négatifs : "Sitting in the middle seats, the flight attendants missed us for water offers and our tv's seemed stopped having any sound. I believed they overheated. After a couple hours, they cooled down and went on again. It was a very cold flight. I was so thankful for the blanket and that I brought my own also."

Points positifs : "The crew was very friendly and helpful"
Points négatifs : "The food was really bad, The breakfast sandwich they handed out would not have been fit for animals. Horrible!!!! The entertainment equipment on the aircraft was not working and my wife and I were not able to see a movie or anything. Not a good way to take a long flight. My seat was not working properly and was either all the way back or all the way up."

Points positifs : "Pleasant, courteous staff. Average room in economy. Less pressure and bustle at Dublin than bigger airports."

Points positifs : "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Points positifs : "Flight arrived on time."
Points négatifs : "Check in line was very long--took over an hour. Entertainment screen did not function real well."

Points négatifs : "I was rebooked on another airline - flight was fine but it cost me an additional 180 dollars for a seat assignment"

Points positifs : "Crew was very friendly"

Points positifs : "crew, professional. courteous"
Points négatifs : "very little legroom despite seat bought for 55 dollars; bad quality headphones (bring your own if you want to watch a movie)"

Points positifs : "Timely, no pain"
Points négatifs : "Food, no vegetarian options"

Points négatifs : "The air conditioning on the plane flight from Chicago to Dublin was way too cold. I am was glad to have my winter clothes but I was still cold. Other than that the crew dis everything else to make the flight good."

Points positifs : "Generally good service. Clean plane and friendly staff."
Points négatifs : "Seat in front of me broke into a reclining position. Made the flight uncomfortable. Although nothing could be done to fix it during the flight, it might have been nice if they had offered me a perk for the trouble."

Points positifs : "The flight was on time, the crew was very friendly and helpful. However, two members of our party (of five) lost their bags. It has been 5 days since our flight and while I am happy to say the bags have been "found", they still have not been returned to us. If all goes well, we should have the bags later today, but it's tough sledding to go for 6 days without any of your things."

Points positifs : "Andrew and Yvonne saved the day."
Points négatifs : "Wifi, entertainment system went down. Some crew members a little slower than others."

Points positifs : "The takeoff, flight, and landing were all very smooth. The staff were nice and courteous. The boarding went smoothly."
Points négatifs : "The video screen for my seat locked up and was unusable."

Points positifs : "On time. Movies."
Points négatifs : "Staff was not too friendly. Seemed to cater more to Irish Nationals over anyone else. Not very attentive to "guests". Seats were too close together. When seats in front were reclined (most of the trip) there was little room. Food was not that tasty at all."

Points positifs : "We were in coach, and it was crowded but not impossible. The space was clean; the crew relatively attentive; and the service as acceptable."
Points négatifs : "The meal choices were extremely limited. For example, "breakfast" at the last hour leg of the trip from ORD to DUB consisted of a ham and cheese croissant ONLY-no options; no yogurt; no fruit; nothing. It was a "take it or leave it" proposition. Then, to add insult to injury, on the trip from Dublin to Barcelona, there was only "food for sale"! What is that about? I mean it's a four-hour flight; one might think that aside from Pringles and Kit-Kat bars some thought might have gone into the nutritional content of the "FOOD"!!! This was quite disappointing."

Points négatifs : "Bagage sélectionné pour aller en soute sans demander l'avis du client. Résultat = perte de 30 min pour récupérer la valise."

Points négatifs : "We didn't like the charge to select seats together"

Points positifs : "Great boarding experience, good food"
Points négatifs : "Speakers for entertainment were ridiculous, poor ear speakers made it impossible to hear selection. I opted to use my own ear buds and iPad for entertainment. Seating was very poor for an overnight flight I expected more room and at least would have liked to sleep with my head on the tray but with the passenger in front of me leaned back there was barely enough room to get up and use the bathroom"

Points positifs : "cordial staff shortest flight to our destination(counting hours of flying to Malaga from Chicago)"
Points négatifs : "Tight seating"

Points positifs : "Great flight, on time"
Points négatifs : "Ran out of entre before they got to me"

Points positifs : "Great idea to fill the back of the plane first, smooth loading! Food service was great."
Points négatifs : "Sleep was a huge challenge. Not one to travel often it was s surprise how little room there was when the passenger in the seat in front leaned her seat back. I was unable to sleep by resting my head forward in the drop down tray."

Points positifs : "Me taper 4h de bus pour aller à Dublin c'était trop mega cool de prendre ce bus super inconfortable"
Points négatifs : "Mettre 10h pour aller à paris ! J'aurais eu le temps d'aller aux états unis en 10H mais non j'suis juste à paris"

Points négatifs : "Our flights were changed numerous times."

Points positifs : "Their accents"
Points négatifs : "Delays, missed connections, their proposed solutions to missed connections, their inability to hold connecting flights just a few minutes to allow passengers on a delayed flight to make their connection."

Points positifs : "Ras"
Points négatifs : "Le divertissement"

Points positifs : "Poor"
Points négatifs : "Poor"

Points négatifs : "Idem"

Points positifs : "Yeah Everything well organized"
Points négatifs : "I believe so"

Points positifs : "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Points négatifs : "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Points positifs : "Personnel très bien."
Points négatifs : "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."

Points positifs : "The crew was OK, but nothing special."
Points négatifs : "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Points positifs : "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Points négatifs : "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Points positifs : "Spacious business class seats, excellent meals"
Points négatifs : "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Points positifs : "Entertainment system"
Points négatifs : "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Points positifs : "L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande."
Points négatifs : "Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);"

Points positifs : "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Points négatifs : "Rien pour moi"

Points positifs : "Le manque de contact et guide pour les nouveaux systèmes d’enregistrement et embarquement."
Points négatifs : "Plus de présence du personnel au sol."

Points positifs : "The whole crew is so kind"
Points négatifs : "Delta made my whole first flying experience the best."

Points négatifs : "No entertainment facilities"

Points positifs : "Food"
Points négatifs : "Seat"

Points positifs : "Great crew and prompt boarding."
Points négatifs : "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Points négatifs : "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Points négatifs : "Respecter les horaires"

Points positifs : "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Points négatifs : "Un peu plus d'espace entre les sièges."

Points positifs : "Air France has the best crews! They really go the extra mile."
Points négatifs : "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Points positifs : "Le vol n’était pas turbulent. Le personnel est très pro et à l’écoute. On est arrivé en avance!"

Points positifs : "I require très aimable. Super pilote."

Points positifs : "Crew members"
Points négatifs : "Up to 1 hour late and they leaved my baggage in Paris"

Points positifs : "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Points négatifs : "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Points positifs : "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Points positifs : "Le petit gâteau. Succulent à mort."
Points négatifs : "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Points négatifs : "shuttle from terminal to plane takes a long time. Flight left late"

Points positifs : "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Points négatifs : "Avion retard.. Pas drôle avec un bébé fatigué"

Points positifs : "Entertainment"

Points négatifs : "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."

Points positifs : "Service and crew are great"
Points négatifs : "Seats"

Points positifs : "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Points positifs : "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Points négatifs : "Check in process was easy. The flight attendants are all very helpful and kind."

Points négatifs : "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Points négatifs : "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Points négatifs : "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points positifs : "Nothing."
Points négatifs : "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Points négatifs : "30 minutes de retard"

Points positifs : "Ok"
Points négatifs : "Nothing"

Points positifs : "Crew were pleasant most of the time"
Points négatifs : "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Points positifs : "Équipage au top, serviable, souriant, vraiment super !"

Points positifs : "Priority boarding with kids"
Points négatifs : "Nothing special just like easyJet ir Rayanair"

Points positifs : "L’équipage"
Points négatifs : "Le retard a l’embarquement"

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points positifs : "Très rapide et agréable"

Points négatifs : "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."

Points positifs : "Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good."
Points négatifs : "Greater weight allowance for carry-on luggage."

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "The flat bed"
Points négatifs : "The Captain made loud announcements waking you up"

Points positifs : "Clear communication about delays and boarding, comfortable seats, great service."

Points positifs : "The lady checking me in was nice"
Points négatifs : "Items were stolen from my bag"

Points positifs : "Good service, friendly staff and easy boarding process, good food and on time departure"
Points négatifs : "No complaints"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points négatifs : "Maybe have one flight be on time. Train ground crew how to put on fuel."

Points positifs : "Good entertainment, great price"
Points négatifs : "Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have"

Points positifs : "It got us to our destination."
Points négatifs : "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points négatifs : "Ok, it's TAP, it's a bargain, but the "breakfast" was a pitiful piece of meat on a stale piece of bread"

Points positifs : "I lost the flight????"

Points positifs : "Food was ok"
Points négatifs : "Worst accommodations for baggage on a international flight in my opinion.Pay for a bag is the best advice in my opinion this airline barley lets you bring anything with. Disgusting plane it was so dirty I took a shower after this flight and the amount of dust in the air was visible terrible"

Points positifs : "Seats and snack"
Points négatifs : "No delay in departure"

Points positifs : "The crew was great."
Points négatifs : "My baggage did not get delivered to the final destination, that could have been handled better."

Points négatifs : "Long Delay"

Points positifs : "The crew was very professional and service minded"
Points négatifs : "The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky."

Points positifs : "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Points négatifs : "No entertainment"

Points négatifs : "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."

Points positifs : "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Points négatifs : "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Points négatifs : "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points positifs : "Very modern aircraft, good (but not excellent) food, small bathrooms"
Points négatifs : "It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points négatifs : "Flight was delayed 1 hour"

Points positifs : "Plane was clean & crew were kind"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Very efficient and competent crew. Very much like the A330 plane."
Points négatifs : "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining"
Points négatifs : "Boarding process too slow and delayed. Soup, always appreciated was lukewarm"

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "On time. Pleasant crew."
Points négatifs : "Sandwich was a bit dry, no mayonnaise or other condiments."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "Overhead luggage space"

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points négatifs : "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."

Points positifs : "Everything"

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

En savoir plus sur Virgin Atlantic

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