Trouvez des vols pas chers Paris - Montréal (PAR - YMQ)

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Informations sur les vols Paris - Montréal

Durée moyenne d’un vol 7h 20min
Arrivée à Montréal
Départ de Paris
Prix d’un vol 265 €
Distance 5 503 km
Compagnies aériennes WOW air, LEVEL, Air Transat, Corsair, KLM, Iberia, Lufthansa, Air Canada, Turkish Airlines

Bon à savoir

Basse saison :
novembre
est idéal pour échapper aux foules
4%
baisse des prix estimée
Haute saison :
juillet
est le mois le plus prisé
21%
hausse des prix estimée
Prix moyen :
441 €
(prix moyen sur les 2 dernières semaines)
Bonne affaire :
388 €
ou moins (aller-retour)

Quand réserver des vols Paris - Montréal

Prix moyen par mois
Prix des vols à l’approche de la date de départ
-1 jour
-2 jours

Astuces pour trouver un vol pas cher

À la recherche d’un vol à petit prix ? 25% de nos utilisateurs ont trouvé un vol pour cet itinéraire à 388 € ou moins.
On trouve en général les vols les moins chers pour Paris - Montréal 63 jours avant le départ.
Réservez au moins 3 semaines avant le départ pour obtenir un prix moins cher que la moyenne.
La haute saison est en juin, juillet et août. Le mois le moins cher pour prendre l’avion est novembre.
Partir le matin est en moyenne 29% plus cher que de partir le soir*.
*Moyenne des prix les plus bas affichés dans les résultats de recherche KAYAK pour un départ dans les 30 prochains jours
Si vous souhaitez vous rendre de Paris à Montréal, de nombreux vols directs sont opérés par Air France, Air Canada, Air Transat ou la compagnie low cost Corsair. La plupart des autres compagnies comme KLM ou Delta Airlines proposent des vols pour Montréal depuis Roissy avec une escale dans leur hub principal.
À Montréal, vous atterrirez à l'aéroport international Pierre Elliott Trudeau. C'est l'un des hubs d'Air Canada, compagnie nationale canadienne. La compagnie propose de nombreuses correspondances depuis Montréal pour Toronto, Vancouver ou les États-Unis.
Si vous avez pris à Paris un vol pour les États-Unis avec une escale à Montréal, l'aéroport Elliott Trudeau vous proposera un pré-dédouanement sur place, vous permettant d'éviter de nouvelles formalités à votre entrée aux USA.

FAQ pour réserver un vol Paris - Montréal

Quel est le temps de vol entre Paris et Montréal ?
Un vol direct dure en moyenne 7h 40min heures, parcourant une distance de 5504 km.
Combien y a-t-il de vols Paris - Montréal ?
Il y a 212 vols (directs) par semaine entre Paris et Montréal, avec une moyenne de 30 par jour.
Quelles compagnies aériennes proposent les prix les plus bas pour l’itinéraire Paris - Montréal ?
Au cours des 3 derniers jours, les billets aller-retour les moins chers ont été trouvés sur WOW air (265 €), LEVEL (302 €) et Air Transat (350 €).
Quelles sont les compagnies aériennes qui ont le plus de vols Paris - Montréal ?
KLM (2 vols par jour), Air Canada (2 vols par jour), Austrian Airlines (2 vols par jour) sont les compagnies ayant le plus de vols desservant cet itinéraire.
Quel est le jour le moins cher pour prendre un vol Paris - Montréal ?
Pour l’itinéraire Paris - Montréal, mercredi est généralement le jour le moins cher pour prendre l’avion et dimanche le plus cher. Pour l’itinéraire retour (Montréal - Paris), on trouve en général les meilleures offres le lundi et le dimanche les offres les plus chères.
Par quels aéroports passe-t-on lors d’un voyage Paris - Montréal ?
À Paris, vous pouvez partir d’un de ces aéroports : Paris Beauvais-Tillé, Paris Charles-de-Gaulle ou Paris-Orly. Vous atterrirez dans un de ces aéroports : Montréal Pierre-Elliott-Trudeau Intl.
Si je voyage avec Air France-KLM, où puis-je trouver un salon VIP pour me relaxer à l'aéroport ?
La compagnie Air France-KLM dispose d'un salon La Première à l'aéroport de Paris-Roissy-Charles-de-Gaulle et d'un autre à l'aéroport de Montréal Pierre Elliott Trudeau. À Paris, vous serez accueilli devant le terminal 2E, porte 14. À Montréal, le salon se trouve entre les portes 55 et 57 de la zone internationale.
Y a-t-il un hôtel au sein de l'aéroport Pierre Elliott Trudeau ?
L'hôtel Marriott Terminal Aeroport de Montréal est accessible à pied par un escalier mécanique depuis la zone internationale, au niveau des départs des vols pour les États-Unis. Il dispose de tout le confort nécessaire, dont une piscine et un spa. L'endroit idéal pour vous reposer après un vol de 8 heures depuis Paris, ou avant d'embarquer vers votre prochaine destination.
Comment gagner du temps au contrôle de la douane, à votre arrivée à Montréal ?
Si vous prenez fréquemment un vol Paris-Montréal, l'adhésion au programme Nexus vous fera gagner du temps à votre arrivée au Canada. La carte Nexus, délivrée par le gouvernement canadien, permet d'éviter les files d'attente en franchissant les contrôles douaniers via des bornes automatisées en libre-service. La carte est valable 5 ans, moyennant un droit de 50 $ (43 €). Elle est aussi valable pour une entrée aux États-Unis depuis le Canada.

Réservez des vols pas chers de Paris à Montréal (aller-retour)

Aéroports
Origine
Paris
302 €
seul
302 €
366 €
seul
366 €
265 €
seul
265 €
Destination
Montréal
265 €
seul
265 €
mer. 27 févr.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25min
lun. 25 mars
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25min
265 €
Voyage : 26 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

DUB
KEF
Médiocre 2,0

Points positifs : Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Points négatifs : Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
CPH
Correct 5,6

Points positifs : Nice newish planes. Competent but basic service in the air. Nice air crew.

Points négatifs : Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

CDG
KEF
Médiocre 2,0

Points positifs : Nothing

Points négatifs : Seats e not comfortable. u have to buy everything. even a water staff is not caring

sam. 18 mai
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
sam. 1 juin
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
302 €
Voyage : 15 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

sam. 25 mai
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
7h 40min
sam. 8 juin
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
31h 30min
350 €
Voyage : 15 jours
7,4BienVoir les avis
Note générale : 7,4 Bien
Basé sur 54 avis
Embarquement
7,5
Confort
6,8
Équipage
8,0
Divertissements
6,9
Restauration
6,4
CDG
YUL
Correct 4,0

Points positifs : Pas grand chose

Points négatifs : Attente dans l’avion avant de partir à un haute chaleur

CDG
YUL
Correct 4,0

Points négatifs : J'ai acheté sur votre site un billet aller retour en business Air transat n'offre pas une classe business mais une eco premium Je pense que vous devriez le préciser sur votre site

CDG
YUL
Bien 7,6

Points positifs : le service

Points négatifs : le confort espace

CDG
YUL
Excellent 9,6

Points positifs : Tout a ete a la gauteur de mes espérances

CDG
YUL
Bien 6,6

Points positifs : Great entertainment but preferred the selection from Montreal to Paris.

Points négatifs : Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space.

lun. 22 avr.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
lun. 13 mai
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00min
356 €
Voyage : 22 jours
7,1BienVoir les avis
Note générale : 7,1 Bien
Basé sur 11 avis
Embarquement
6,8
Confort
6,4
Équipage
7,6
Divertissements
6,4
Restauration
6,5
ORY
YUL
Excellent 8,0

Points positifs : Food and service were good. Seats were comfortable and they had modern led panels with up to date entertainment.

Points négatifs : Late boarding

ORY
YUL
Bien 6,3

Points positifs : Repas copieux et bon De La place pour les jambes

Points négatifs : Placés à côté des toilettes ce qui n'est vraiment pas idéal pour se relaxée en vue de supporter le décalage horaire

ORY
YUL
Bien 6,0

Points positifs : The help from the crew was okay.

Points négatifs : The fact that the flight was delayed by an hour.

ORY
YUL
Correct 4,3

Points négatifs : Gros retard Écran de divertissement ne fonctionne pas bien

YUL
ORY
Correct 4,3

Points négatifs : Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

mer. 27 mars
BVA
Paris Beauvais-Tille
YUL
Montreal Pierre Elliott Trudeau International
31h 55min
mar. 9 avr.
YUL
Montreal Pierre Elliott Trudeau International
BVA
Paris Beauvais-Tille
20h 10min
366 €
Voyage : 14 jours
Note générale : 0,0 Mauvais
Basé sur 0 avis
lun. 8 avr.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
15h 37min
lun. 22 avr.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
30h 40min
373 €
Voyage : 15 jours
7,8BienVoir les avis
Note générale : 7,8 Bien
Basé sur 2 676 avis
Note générale
8,0
Embarquement
8,0
Confort
7,7
Équipage
8,4
Divertissements
7,1
Restauration
7,4
AMS
DXB
Excellent 8,0

Points positifs : They considered my reguest of vegiterian food.

Points négatifs : I have no complaints.

AMS
KBP
Bien 6,0

Points négatifs : lost baggage

CPT
AMS
Excellent 10,0

Points positifs : Best airline in the business quick efficient and outstanding service What else can you say

VCE
AMS
Bien 6,0

Points négatifs : Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

VCE
AMS
Correct 5,0

Points négatifs : At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

dim. 3 févr.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
17h 40min
mar. 12 févr.
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
18h 29min
410 €
Voyage : 10 jours
7,2BienVoir les avis
Note générale : 7,2 Bien
Basé sur 4 602 avis
Note générale
7,4
Embarquement
7,5
Confort
7,1
Équipage
7,7
Divertissements
7,0
Restauration
6,7
DUS
MAD
Bien 6,4

Points positifs : It was IBERIA Flight:

Points négatifs : It was IBERIA Flight:

MAD
BOS
Bien 6,6

Points positifs : It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Points négatifs : It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.

ORD
MAD
Excellent 9,3

Points positifs : Good was decent. Didn’t need to schlep big bag of snacks.

Points négatifs : Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

MAD
TLV
Excellent 9,3

Points positifs : Iberia

MAD
MIA
Correct 5,3

Points négatifs : The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

lun. 1 juil.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
28h 35min
jeu. 18 juil.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
6h 40min
466 €
Voyage : 18 jours
7,6BienVoir les avis
Note générale : 7,6 Bien
Basé sur 4 avis
Note générale
8,1
Embarquement
8,1
Confort
7,9
Équipage
8,5
Divertissements
7,7
Restauration
7,7
DFW
FRA
Excellent 10,0

Points positifs : Great staff and food

FRA
TLV
Bien 7,3

Points positifs : Great staff and food

Points négatifs : Comfort was not great and no entertainment options whatsoever

IST
FRA
Bien 6,0

Points positifs : Nothing

Points négatifs : Everything

FCO
FRA
Excellent 8,0

Points positifs : The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Points négatifs : Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

SAN
FRA
Correct 5,0

Points positifs : Standard flight and comfort.

Points négatifs : Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

mer. 31 juil.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
30h 10min
mer. 28 août
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
12h 15min
494 €
Voyage : 29 jours
7,6BienVoir les avis
Note générale : 7,6 Bien
Basé sur 118 avis
Note générale
7,2
Embarquement
7,4
Confort
7,1
Équipage
7,7
Divertissements
6,9
Restauration
6,5
CDG
YUL
Excellent 8,3

Points positifs : These were all LH code shares with Air Canada. Checkin and boarding at CDG 2A is the best you can do there. Only a short walk from checkin thru immigration and security to the gate. Also Air Canada checked my bag to HNL. There were US immigration and customs, small scale and quick, in Vancouver but no requirement for baggage inspection unlike awful LAX. For future trips between HNL and Europe, I am flying Air Canada via Canada.

Points négatifs : White wine was room temp.

CDG
YUL
Bien 7,6

Points positifs : Repas sont assez biens.

Points négatifs : Embarquement était mal organisée--il pourrait communiquer mieux ET insister que les passagers respectent les consignes

CDG
YUL
Correct 4,6

Points négatifs : In 25 years of traveling I think this is the worst food I ever had in a airplane. Lucky that the butter and the bread were eatable

CDG
YUL
Excellent 9,0

Points positifs : The price was outstanding. The entertainment was excellent. Staff very friendly

Points négatifs : Food was really bad. I mean we left France and that's the good capital of the world, but none of it made into the plane.

CDG
YUL
Correct 5,0

Points positifs : The bad stuff overshadowed the good stuff. Bad experience.

Points négatifs : We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people.

mar. 30 avr.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
lun. 13 mai
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
272 €
Voyage : 14 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
DUB
KEF
Médiocre 2,0

Points positifs : Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Points négatifs : Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
CPH
Correct 5,6

Points positifs : Nice newish planes. Competent but basic service in the air. Nice air crew.

Points négatifs : Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

YYZ
KEF
Excellent 8,0

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Bien 6,6

Points positifs : I got a seat with more leg room and it was much more comfortable

Points négatifs : Boarding was a bit frantic because of the lines at the airport for customs

dim. 28 juil.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
15h 40min
dim. 11 août
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
28h 45min
563 €
Voyage : 15 jours
8,0ExcellentVoir les avis
Note générale : 8,0 Excellent
Basé sur 21 433 avis
Note générale
8,0
Embarquement
7,9
Confort
7,8
Équipage
8,3
Divertissements
8,1
Restauration
8,0
IST
IAH
Excellent 8,0

Points positifs : Good food and comfortable temperature in cabin

Points négatifs : A bathroom ran out of towels and toilet paper

IST
BCN
Excellent 10,0

Points positifs : Good food good movies

IST
IAD
Excellent 10,0

Points positifs : Food, entertainment system were very good

IST
IAD
Excellent 10,0

Points négatifs : A very good entertainment and comfortable space between the seat

KBP
IST
Excellent 9,5

Points positifs : I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight.

Points négatifs : This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath.

ven. 3 mai
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
dim. 5 mai
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
272 €
Voyage : 3 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
KEF
CPH
Correct 5,6

Points positifs : Nice newish planes. Competent but basic service in the air. Nice air crew.

Points négatifs : Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SFO
KEF
Médiocre 2,0

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

YYZ
KEF
Excellent 8,0

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

mar. 7 mai
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
mar. 28 mai
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
312 €
Voyage : 22 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

jeu. 4 avr.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
lun. 15 avr.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
277 €
Voyage : 12 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
ORD
KEF
Médiocre 2,0

Points positifs : NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Points négatifs : (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
CPH
Correct 5,6

Points positifs : Nice newish planes. Competent but basic service in the air. Nice air crew.

Points négatifs : Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

DUB
KEF
Médiocre 2,0

Points positifs : Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Points négatifs : Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BOS
Bien 6,6

Points positifs : I got a seat with more leg room and it was much more comfortable

Points négatifs : Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Médiocre 2,0

Points positifs : Nothing

Points négatifs : Seats e not comfortable. u have to buy everything. even a water staff is not caring

jeu. 20 juin
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
7h 40min
jeu. 4 juil.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
11h 35min
350 €
Voyage : 15 jours
7,4BienVoir les avis
Note générale : 7,4 Bien
Basé sur 54 avis
Embarquement
7,5
Confort
6,8
Équipage
8,0
Divertissements
6,9
Restauration
6,4
CDG
YUL
Excellent 10,0

Points positifs : Première fois sur cette compagnie et pas déçu! Avion très bien, personnel très bien. Place ok

Points négatifs : Un repas un peu mieux peut-être..

CDG
YUL
Correct 4,0

Points positifs : Pas grand chose

Points négatifs : Attente dans l’avion avant de partir à un haute chaleur

CDG
YUL
Excellent 9,0

Points positifs : Nous avons fait un bon voyage. Le personnel a été tres compétent pour une jeune fille qui a eu une faiblesse. Ceci dit le personnel est toujours a agréable

Points négatifs : Il a fait extrêmement chaud dans l avion c était désagréable

CDG
YUL
Correct 4,6

Points positifs : The food was nice and they offer luggage room

Points négatifs : The seats are way too small! We were so compressed we could not breathe nor move. The plane is overcrowded woth people. I do mot recommend

CDG
YUL
Bien 6,6

Points positifs : Great entertainment but preferred the selection from Montreal to Paris.

Points négatifs : Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space.

sam. 1 juin
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
jeu. 6 juin
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50min
321 €
Voyage : 6 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

lun. 22 avr.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45min
lun. 13 mai
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00min
365 €
Voyage : 22 jours
7,1BienVoir les avis
Note générale : 7,1 Bien
Basé sur 11 avis
Embarquement
6,8
Confort
6,4
Équipage
7,6
Divertissements
6,4
Restauration
6,5
ORY
RUN
Bien 6,6

Points négatifs : Décollage avec près d'une heure de retard

ORY
YUL
Bien 6,3

Points positifs : Repas copieux et bon De La place pour les jambes

Points négatifs : Placés à côté des toilettes ce qui n'est vraiment pas idéal pour se relaxée en vue de supporter le décalage horaire

ORY
YUL
Correct 4,3

Points négatifs : Gros retard Écran de divertissement ne fonctionne pas bien

ORY
YUL
Correct 4,3

Points négatifs : Gros retard Écran de divertissement ne fonctionne pas bien

YUL
ORY
Correct 4,3

Points négatifs : Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

jeu. 31 janv.
BVA
Paris Beauvais-Tille
YUL
Montreal Pierre Elliott Trudeau International
24h 20min
mer. 20 mars
YUL
Montreal Pierre Elliott Trudeau International
BVA
Paris Beauvais-Tille
22h 10min
367 €
Voyage : 48 jours
Note générale : 0,0 Mauvais
Basé sur 0 avis
jeu. 2 mai
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15min
sam. 11 mai
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40min
277 €
Voyage : 10 jours
5,6CorrectVoir les avis
Note générale : 5,6 Correct
Basé sur 1 502 avis
Note générale
5,9
Embarquement
6,2
Confort
5,6
Équipage
6,9
Divertissements
4,2
Restauration
4,7
BOS
KEF
Médiocre 2,0

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Médiocre 2,0

Points positifs : Nothing

Points négatifs : Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Médiocre 2,0

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

EDI
KEF
Bien 6,6

Points positifs : No frills budget carrier, mostly exactly as I expected.

Points négatifs : If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Médiocre 2,0

Points positifs : (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Points négatifs : (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

jeu. 28 mars
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
7h 55min
dim. 7 avr.
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
6h 50min
353 €
Voyage : 11 jours
7,4BienVoir les avis
Note générale : 7,4 Bien
Basé sur 54 avis
Embarquement
7,5
Confort
6,8
Équipage
8,0
Divertissements
6,9
Restauration
6,4
CDG
YUL
Excellent 10,0

Points positifs : Première fois sur cette compagnie et pas déçu! Avion très bien, personnel très bien. Place ok

Points négatifs : Un repas un peu mieux peut-être..

CDG
YUL
Correct 4,0

Points négatifs : J'ai acheté sur votre site un billet aller retour en business Air transat n'offre pas une classe business mais une eco premium Je pense que vous devriez le préciser sur votre site

CDG
YUL
Correct 4,0

Points positifs : Pas grand chose

Points négatifs : Attente dans l’avion avant de partir à un haute chaleur

CDG
YUL
Excellent 10,0

Points positifs : Good service!

Points négatifs : One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit.

CDG
YUL
Excellent 9,0

Points positifs : Nous avons fait un bon voyage. Le personnel a été tres compétent pour une jeune fille qui a eu une faiblesse. Ceci dit le personnel est toujours a agréable

Points négatifs : Il a fait extrêmement chaud dans l avion c était désagréable

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