Trouvez un vol pas cher Paris - Poznan

Points négatifs : "Food is a joke"

Points positifs : "Comfort of A380 Legs space"
Points négatifs : "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Points négatifs : "Better Communication from Lufthansa"

Points positifs : "Good"
Points négatifs : "Confortable seats"

Points positifs : "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Points négatifs : "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Points positifs : "Crew was great."
Points négatifs : "Check in time took a very long time with a boarding pass."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Points négatifs : "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"

Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"

Points positifs : "Boissons, sandwhich"
Points négatifs : "Équipage froid, manque de motivation, siège pas très confortable"

Points positifs : "Les vols étaient à l’heure. Confort et bon service à bord"
Points négatifs : "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Points positifs : "Quick Trip, Friendly Staff"
Points négatifs : "Spacing of seating due to covid."

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points négatifs : "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Points positifs : "Crew"
Points négatifs : "Huge delay... :("

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points négatifs : "Was very satisfied with everything."

Points positifs : "The crew was friendly and particularly one of the girls was always giving her best"

Points positifs : "Crew was fantastic and with an exceptional service. Food was really good."
Points négatifs : "Maybe the seats coudl be a little bit wider"

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points négatifs : "Food"

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Points négatifs : "It would be wonderful to have all seats the same as first class for a long distance flight."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points négatifs : "Free wifi"

Points négatifs : "na"

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points positifs : "Fast flight , friendly staff , ok food"
Points négatifs : "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points positifs : "Comfortable"
Points négatifs : "None"

Points positifs : "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points négatifs : "Food was ok. Flight was delayed."

Points positifs : "I like everithing was great . Thank you ."

Points positifs : "new plane, half empty, good and friendly service"

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points négatifs : "Flyght was terible"

Points positifs : "Staff very welcoming"

Points positifs : "all was good"

Points positifs : "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Points négatifs : "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Points positifs : "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Points négatifs : "Not one thong!"

Points positifs : "That is was on time!"
Points négatifs : "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Points positifs : "Nice flight freindly staff"
Points négatifs : "Not comfertable chairs"

Points négatifs : "A poor choice of video/film/documentaries. Limited and uninteresting."

Points positifs : "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Points négatifs : "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Points négatifs : "I can not afford first class tickets..."

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points négatifs : "same"

Points positifs : "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Points négatifs : "nothing I didn't like"

Points positifs : "Seats were comfortable Bathrooms clean"
Points négatifs : "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Points positifs : "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Points négatifs : "Flight attendants were a bit stoic but did their job."

Points positifs : "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Perfect"
Points négatifs : "Nothing. Flight was amazing"

Points positifs : "The crew was professional & friendly"
Points négatifs : "Food was terrible honestly, entertainment system didn't work on 1st flight."

Points positifs : "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Points positifs : "Flight was on time."
Points négatifs : "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Points positifs : "The crew."
Points négatifs : "The time between flights."

Points négatifs : "Information on arrival time was not correct"

Points négatifs : "Crew members in Amsterdam were very rude and disrespectful"

Points négatifs : "Flight got cancelled"

Points positifs : "Reclinable seats."
Points négatifs : "The food!! The lights could be dimmed as it was a night flight."

Points positifs : "The crew was pleasant"
Points négatifs : "Baggage checkin & flight boarding was slow & disorganized."

Points positifs : "Comfortable seat, great crew."
Points négatifs : "Flight delayed, no USB port and no entertainment"

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "Nothing!"
Points négatifs : "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Crew was nice and friendly"
Points négatifs : "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Points positifs : "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Points négatifs : "Not having to walk outside in Edinbur4gh to board the flight."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Good comfortable seat with extra leg room. Pleasant crew."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Very friendly and helpful crew."

Points positifs : "Restrooms clean, decent food and drink, nice cabin crew."
Points négatifs : "No complaints"

Points positifs : "Friendly crew."
Points négatifs : "So many people on a 747!!"

Points négatifs : "Boarding was confusing and disorganized"

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points négatifs : "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Fast boarding"
Points négatifs : "The entertainment system wasn’t working for the whole 10 hour flight."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points négatifs : "We did not get two of baggage at the destination."

Points positifs : "Nice crew; clean plane; decent dinner"
Points négatifs : "No entertainment system; insufficient knee space"

Points positifs : "Good service onboard, good food. On time."

Points négatifs : "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points positifs : "Crew was very nice and helpful, entertainment system worked well and had good choices"
Points négatifs : "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Points positifs : "Food was good and crew members were very nice"
Points négatifs : "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Delayed!"

Points positifs : "Very friendly service!"

Points positifs : "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Points positifs : "My bagage broke"
Points négatifs : "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Points négatifs : "vol retardé"

Points positifs : "Food"
Points négatifs : "To train the flight attendant to do better."

Points négatifs : "somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!"

Points positifs : "Short flight everything worked out."

Points positifs : "Very clean. Also, the crew members were so nice."

Points positifs : "Legroom"
Points négatifs : "Duty free choice onboard"

Points positifs : "excellent"
Points négatifs : "so good"

Points positifs : "Crew"
Points négatifs : "Be on time and don’t lose my baggage"

Points négatifs : "Delayed by one hour"

Points positifs : "Everything went fast and smoothly."
Points négatifs : "Food/snacks - little bit more"

Points positifs : "The crew was nice and friendly."
Points négatifs : "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points positifs : "Again, everything went good."
Points négatifs : "Delay for late."

Points positifs : "Plane was clean"
Points négatifs : "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Points négatifs : "Sound control on the entertainment console was a bit wonky. Nothing major, just enough to be annoying until I figured the details."

Points positifs : "There was no crew that I noticed....it’s like they were just working for themselves."
Points négatifs : "Some of the worst, ergonomically incorrect, hard as rock seats I have ever encountered on a commercial aircraft!"

Points positifs : "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."

Points négatifs : "Same as before"

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points positifs : "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Points négatifs : "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."

Points positifs : "Everything"

Points positifs : "DELAYED as always!!!"

Points négatifs : "Very Intensive and very cold ventilation!"

Points positifs : "The crew were very nice."
Points négatifs : "I was unable to prepay my baggage fee online. I sent email to customer service about this on Tuesday Sept. 4, and never received a response, except fora machine generated message saying that because of high volume of questions there might be a delay in replying. There really is no excuse for such a user-unfriendly website."

Points positifs : "Legroom, Prompt arrival."
Points négatifs : "The entertainment screen did not work well; I could not use it at all. That is very bad on a long flight."

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points positifs : "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Points négatifs : "No air conditioning!!"

Points positifs : "Staff was very nice and friendly"

Points positifs : "We made it there and the staff in Warsaw were very helpful."
Points négatifs : "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."

Points négatifs : "Flight cancelled with poor communication."

Points positifs : "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Points négatifs : "Delay for nearly 2 hours without information, even when inquiry at the counter."

Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."

Points positifs : "Flight attendants were very helpful."
Points négatifs : "The flight was delayed by 30 min. There was no announcement to passengers on the matter."

Points positifs : "טיסה מהירה"
Points négatifs : "יצא באיחור של 50 דקות"

Points positifs : "Comfortable seats. Professional pilots. Variety of movies."
Points négatifs : "Food is junk. Arrogant rude flight attendants. No desire to do their job."

Points positifs : "Ok"
Points négatifs : "Ok"

Points positifs : "The landing wasgood"
Points négatifs : "After the plane landed had to sit an hour in the plane cause of gate clearance . I had a connection flight I almost missed. After 9 hours travelling it was extremely stressful . The wasn working for the lady next to me ."

Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Points positifs : "Staff was great and responsive"

Points positifs : "Excelent"

Points positifs : "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Points négatifs : "No entertainment at all"

Points positifs : "Great crew. Waited for passengers from late transfer."
Points négatifs : "Too small."

Points positifs : "I've had two LOT flights and both have been very pleasant. Language was my biggest worry but almost everyone speaks English to a degree. The seats had more room than most domestic American economy flights...very good."
Points négatifs : "I have nothing bad to say."

Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Points négatifs : "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."

Points positifs : "They had a overbooked flight I volunteer to give way my seat didn't ask for any money and return I lost my seat that I pay for it with no refund!"

Points négatifs : "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"

Points positifs : "Absolutely nothing about checking in process. It was a nightmare."
Points négatifs : "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Points négatifs : "Flight was late again!"

Points positifs : "The entertainment was actually great. Literally everything else was terrible."
Points négatifs : "It was the most uncomfortable flight ever. No water served and no refreshments served at all on the 9 hr flight."

Points positifs : "Départ avec plus d’une heure de retard . Bagage expédié en soutes sans raisons au dernier moment avant l’entrée dans l’avion, sans la moindre étiquette sur les bagages ."

Points négatifs : "Do NOT spend money buying an upgrade for priority boarding. There is no such thing on this flight - the staff actually told us that we board at the end after everyone else... The boarding process was a mess and the flight barely had water"

Points positifs : "The flight was very comfortable. Better than my expectations. Good entertainment. Food and drink on demand."
Points négatifs : "Luggage allowance is pretty strict. You have to pay extra for everything more than a seat on the plane."

Points négatifs : "Boarding was a disaster, nobody knew where to go. Flight was delayed because they couldn’t get all the luggage on. Food for purchase was horrible, and they even ran out of food to buy."

Points positifs : "Crew was amazing. I love the Dreamliner. Ground crew was very helpful. I had a large family with me. They made it as easy as possible for me."
Points négatifs : "Norwegian does not have beverage service. I heard other passengers were able to get water but I didn’t know there was water on board and we did need it."

Points positifs : "Helpful and professional Stewart before and during the flights."
Points négatifs : "Registering suitcase was painful process. The employee forgot that we were traveling with a baby < 2 years old and applied us different suitcases rules. He apologized after all the suitcase weight game ended after 1/2h"

Points positifs : "le personnel a veillé à nous expliquer la cause du retard"
Points négatifs : "un retard lié à un défaut sur le pneu. cela aurait été rassurant qu'il soit changé."

Points négatifs : "Checking 1 bag was a 1 hour wait. Would be a more efficient process if you could check in at a kiask and just drop off the bag instead of the entire process happening at the desk."

Points négatifs : "I was stuck and nobody would help me and nobody seemed to care, nor tell me what my next step would be."

Points positifs : "Crew was good."
Points négatifs : "Better if they give at least snacks and drinks. Other airlines give you food. Luggage was way expensive 90$ per person? Too much. Other airlines they only charge 60$."

Points négatifs : "We were charged a luggage fee even though when we reserved the flight they were included. This is completely a ripoff!! I will definitely begin the process of taking this to my attorney."

Points négatifs : "Arrived at Paris (CDG) airport 55 mins before take off as my Air France flight from Bordeaux to Paris was delayed by an hour. Was told that checkin closed 1 hour before take off & there was nothing they could do, customer service was in Oslo! Was given a piece of paper with 2 phone numbers!"

Points positifs : "Bonne organisation pour la montée dans l'avion"
Points négatifs : "Moins de climatisation (il faisait TRÈS froid, pour un vol qui dure 8h c'est très gênant), plus de place pour les jambes au niveau des sièges et des excuses de la part des hôtesses et stewarts à la sortie de l'avion suite aux 2h qu'on a passées sur le tarmac après avoir atterri."

Points positifs : "Très bon personnel"
Points négatifs : "Plus de choix de film"

Points négatifs : "Canceled"

Points positifs : "Aéronef très moderne."
Points négatifs : "Le repas n'étant pas inclus d'office était payant... Pour un vol de plus de sept heures ce n'est pas trop justifiable."

Points négatifs : "Norwegian Air switched to airplane to Wamas Air. I paid the upgraded seats and the special meals. I did not get the seat and the was horrible. There was no way to use the Wifi while flying in route to LAX. No TV's or anything and when we landed, we had to wait on the plane for 35 minutes before the buses showed up. I happy happy we landed safely. The crew was pleasant, but I want a refund for the return portion of my flight and for the upgrades I paid for in advance."

Points positifs : "The price of the flight could not be beat but you have to pay extra for EVERYTHING else, except videos. Entertainment selection was OK. They want to charge you for headphones so I brought my own. They play a snack bar promo on the screen before every show, so I just unplug through it. The video and audio quality is pretty good."
Points négatifs : "You do not even get one checked bag free, it will cost you plenty. They changed our flight's boarding gate but took far too long before letting anybody know. The sign at the gate said departure would be on time but it was actually very late, and they never updated the departure time, they kept us standing in a crowd, shoulder to shoulder like cattle. There was a huge line waiting for hours in the overheated departure gate, everybody soaked in sweat. Only enough chairs for a couple dozen people, old folks fading. On board they ignore you completely, as though you were invisible, unless you have pre-ordered a meal. Press the button for an attendant, none will come. No drinking water available unless you go to the back and ask for it. If you ask a flight attendant for water she will tell you to wait for the cart, then ask again, but to the cart pushers you are invisible unless you have one of their meal boxes on your tray table. Extremely uncomfortable, very narrow seats. You have to pay extra for a pillow or a blanket. This is an airline for masochists who are happy to choose misery in order to save a few bucks. Now I know."

Points positifs : "Not much"
Points négatifs : "Low comfort level , very rude check in staff , sitting assignment not respected , food and beverage mediocre at best"

Points positifs : "On time. Smooth. I didn't eat and did not talk to any crew members so i can't rate that."

Points négatifs : "trop de videos"

Points positifs : "Wifi gratuit"

Points positifs : "Boeing 787; Smooth flight; Tasty food;"
Points négatifs : "Boarding was not well organized at CDG; Didn't get a gate at LAX (had to take shuttle);"

Points négatifs : "I was not allowed to board on the return flight despite flight being delayed 40+ minutes causing me to miss my flight home from Paris to the US. Had to book another flight at my own expense."

Points négatifs : "I PAID for food and never got my food. I booked my ticket in February and sat at the end of the plane near the bathroom and those were not the tickets I selected. My wife wanted water and a blanket and they charged us for both and never gave her either one. The worst flight ever. I will now reconsider using this airline"

Points négatifs : "- Equipage peu sympathique - Pas de couverture / coussin offert - Pas de boissons (verres d'eau) distribués pendant la traversée (sauf payant 3€ 50cl d'eau) - Debarquement laborieux"

Points positifs : "Très bien pour l'ensemble. À l'heure et sans histoire mais bien sûr les inconvénients du low-cost."

Points négatifs : "Pas de films proposés/ équipage peu aimable/ climatisation mise à fond sans couverture ni oreiller donné"

Points positifs : "la beauté de l'avion, le calme du vol, le fait qu'il n'y ait pas eu de turbulences."
Points négatifs : "Le fait que l'avion avait 2h de retard et qu'on ait attendu longtemps avant d'embarquer..."

Points positifs : "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Points négatifs : "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."

Points négatifs : "Pas de repas servi durant tout le vol"

Points positifs : "L'écran La place pour les jambes Le prix"
Points négatifs : "L'étroitesse des sieges et des couloirs Le personnel peu nombreux qui n'arrete pas les allers retours dans les couloirs"

Points positifs : "Presque tout , bon choix de film en français , équipage assez sympathique (voir plus bas pour le « assez ») avion neuf et très propre rapport qualité prix imbattable"
Points négatifs : "notre vol a eu 2h30 de retard , sinon ratais la correspondance à paris on devait se débrouiller par nos propre moyens arrivé à paris car la compagnie se lavais les mains de n’importe quel soucis causé par leurs retard même si les soucis en question était de rentrer chez soi . Compensation avec un bon de 12$ pour manger dans l’aeroport , quand on doit repayer pratiquement 1000€ de billets derrière a cause d’eux , c’est maigre . Moralités , très bonne compagnie si on a la chance de n’avoir aucun soucis ."

Points négatifs : "les deux heures de retard qui m'ont permis de rater mon train. Merci norwegian!"

Points positifs : "Plane super modern, speed of crew, comfort"
Points négatifs : "Weight limit on the carry on"

Points positifs : "La ponctualité et le confort sur des appareils récents"

Points négatifs : "Extreme and avoidable delays (5 hours). Difficult to even get a cup of water."

Points positifs : "We landed."
Points négatifs : "Without updating passengers they never even said they were putting us on a shuttle bus to an unmarked white plane that was not a Norwegian Dreamliner as presented but some charter plane from Portugal. We were locked in the buses for an hour without and word or update looking at the Airbus 330. The plane was a very old version and the “premium”seats were hardly bigger than economy and we never were offered pillows, blankets, drinks until we begged for them nor any explanation. Etc. I am done, done, done with Norwegian airlines."

Points positifs : "Horaires des vols ponctuelles et sièges spacieux et Equipages très bien"

Points positifs : "Horaires des vols ponctuelles et sièges spacieux et Equipages très bien"

Points positifs : "Beautiful plane. Exit row was comfortable."
Points négatifs : "Food was so so. Flight attendants did not ask us if we were prepared to act in an emergency in the exit row."

Points positifs : "L'avion, le personnel volant, le vol"
Points négatifs : "Le caractère low coast. Rien n'est offert, il faut tout acheter."

Points positifs : "The plane was very comfortable. I love the individual screens."
Points négatifs : "I tried to sign into prepay for my bag the day before my flight and couldn't, then I had to pay the 50 Euros at the airport and the lady helping me was not helpful when I explained this situation."

Points positifs : "Staff on board was friendly. Flight was smooth"
Points négatifs : "When called ahead to book vegetarian meal, wait times were so long I gave up. No meal accomodations were made. Touch screen on in flight monitor didn't work Arrived early but waited on tarmac in front of gate for 1 hour!!!!"

Points positifs : "Qualité de l'avion irréprochable."
Points négatifs : "Le retard a failli nous faire perdre notre vol suivant. Mais ce qui nous a déplu c'est surtout l'attitude désagréable du personnel, qui était incapable de sourire à quiconque. Franchement l'impression que le personnel n'avait pas le goût de travailler ."

Points positifs : "Most everything was stellar! Except two things: limited free water, and very bad headphones."
Points négatifs : "Everything was excellent except one thing. The headphones I purchased from Norwegian wete TERRIBLE. The sound was just awful, you couldn't barely make out the voices and there was no way to remedy it. Please fix that issue this has never happened to me before on other airlines their headphones worked fine. Also for long haul flights they should provide as much water as you need and not be forced to buy water - it is a necessity for good health and not getting dehydrated!"

Points positifs : "We didn't even get on the plane"
Points négatifs : "We arrived 15 minutes late because our previous flight was delayed so they wouldn't let us on the plane. They said we lost our ticket and the next flight is next week. Now Wer on the way to cologne Germany to travel to Orlando tomorrow. We had to pay a 1000 more Euros. We don't have money and we might get fired from our job. Wer very upset and we need to speak to management. Non of this was our fault."

Points positifs : "Le service très professionnel des pilotes et des hôtesses, les avions sont de dernière génération, des vols super agréables."
Points négatifs : "Sur le vol entre Oslo et New York, que le menu ne soit pas compris dans les prestations."

Points négatifs : "I had a terrible stomach ache & they would not let me use the restroom!!!"