Trouvez un vol pas cher Paris - Sri Lanka

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Boarding was smooth."
Points négatifs : "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Points positifs : "Seat comfortable"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Great service & very comfortable lie flat business class seat for this red eye flight."

Points positifs : "Seat comfortable"

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points positifs : "Crew was not mean"
Points négatifs : "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Points négatifs : "Les repas"

Points négatifs : "Food"

Points positifs : "Nice airplane, great crew."
Points négatifs : "Beef stroganoff was terrible"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "The crew were nice and very helpful. Vegeterian meal was great"
Points négatifs : "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Points positifs : "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Points négatifs : "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"

Points positifs : "Attentive service - woke me up before landing (as instructed) and served a meal."
Points négatifs : "Boarding on Doha was chaotic"

Points négatifs : "Peu de nouveaux films"

Points négatifs : "Movies are always the same"

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Points positifs : "Crew and food"
Points négatifs : "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Points positifs : "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points négatifs : "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Points positifs : "Excellent service from the crew. Flight on time."

Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Points positifs : "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Points positifs : "service and staff was polite & friendly"

Points positifs : "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"

Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"

Points positifs : "Tous les équipages à bord très bien et attentifs tres agréables"
Points négatifs : "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"

Points positifs : "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Points négatifs : "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"

Points positifs : "Le À 380 est super, plus de place moins de bruit"

Points positifs : "All Qatar employees were friendly and helpful. A great flight!"

Points négatifs : "It was a great experience"

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "good company"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "The crew was excellent, the food good."
Points négatifs : "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Points positifs : "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Points négatifs : "Repas"

Points positifs : "There was almost nobody on the flight. In flight entertainment was awesome too."
Points négatifs : "Nothing"

Points positifs : "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Points négatifs : "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."

Points positifs : "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Points négatifs : "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Points positifs : "Professional and friendly staffing, comfortable flight."
Points négatifs : "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Points négatifs : "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "Enjoyed the hotel stay on the long layover"

Points positifs : "Will definitely fly Turkish Airlines again!"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "No being able to rebook!"

Points positifs : "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "love the food and the crew service."
Points négatifs : "Aircon could have been better. Someone got sick during the flight because of that."

Points positifs : "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"

Points négatifs : "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Lots of crew members Pay attention Food was good"
Points négatifs : "The boarding was chaotic"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "The food and entertainment on the plane"
Points négatifs : "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."

Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Points positifs : "Food"
Points négatifs : "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Points positifs : "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Points négatifs : "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"

Points négatifs : "The flight was cancelled so that's it!"

Points positifs : "Aircraft ,vod , food"
Points négatifs : "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."

Points négatifs : "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Points positifs : "KLM are our airline of choice. A great full-service carrier with impecable standards."
Points négatifs : "Nothing"

Points positifs : "Usual faultless KLM experience"
Points négatifs : "Nothing."

Points positifs : "Staff were professional and polite."
Points négatifs : "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Points positifs : "The crew was informative"
Points négatifs : "Inflight sandwiches"

Points positifs : "very nice crew"
Points négatifs : "my baggage was lost"

Points positifs : "Crew was great and helpful despite oversight in my special meal."
Points négatifs : "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Points positifs : "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Points négatifs : "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Points positifs : "Seat was comfy and spacious for economy class"
Points négatifs : "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Points négatifs : "Head support for 6 feet plus people on seats would be good"

Points positifs : "The friendliness of the crew"

Points positifs : "Seat was good"
Points négatifs : "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "Flight cancelled"

Points positifs : "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Points négatifs : "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Points positifs : "The crew were really helpful with people who had tight connections because of the delayed flight"
Points négatifs : "I wish they had WiFi"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points négatifs : "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Points positifs : "Crew were great, food, entertainment, seat and everything else was great as well."

Points positifs : "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Points négatifs : "No downsides at all"

Points positifs : "All good"

Points négatifs : "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Points positifs : "Good"
Points négatifs : "Nothing"

Points positifs : "Everything OK"

Points positifs : "Friendly hostesses"
Points négatifs : "Flight was delayed 3 hours"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Very friendly onboard personnel - I really had kind of homy feeling."

Points positifs : "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Points négatifs : "Not happy to pay extra money for my case"

Points positifs : "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "We got a meal for a 1h flight only"
Points négatifs : "No entertainment but normal for this type of flight"

Points positifs : "Fabulous trip with friendly, helpful staff"
Points négatifs : "Nothing"

Points positifs : "Absolutely nothing!"
Points négatifs : "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The staff was very helpful and professional. Promp response to calling for attention."
Points négatifs : "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Points positifs : "Seats were comfortable"
Points négatifs : "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Points positifs : "Flight crew; legroom even in cheap seats."
Points négatifs : "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Points positifs : "Helpful and smiling cabin crew."

Points positifs : "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Points positifs : "Everything. A truly faultless experience!"
Points négatifs : "Nothing"

Points négatifs : "Dutch sub titels would be nice."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Food"
Points négatifs : "To train the flight attendant to do better."

Points positifs : "Never made on plane"
Points négatifs : "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."

Points positifs : "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Points positifs : "Crew. seat. Quality of flight"
Points négatifs : "Just keep as is"

Points positifs : "Short flight everything worked out."

Points négatifs : "My screen was not working"

Points négatifs : "Short term for the transfer"

Points positifs : "excellent"
Points négatifs : "so good"

Points positifs : "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Points négatifs : "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Points positifs : "Nothing in particular."
Points négatifs : "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Points négatifs : "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Points négatifs : "Din’t be almost 4 hours late No explanation, no apology"

Points positifs : "I liked that I wasn’t one of the people who had to sprint to my connection"
Points négatifs : "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."

Points positifs : "The service was great"
Points négatifs : "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Points négatifs : "The temperature in row 8 was incredibly warm, it was making us and our little kids quite uncomfortable and made it hard to fall and stay asleep! Interesting enough the back of the plane felt nice and cool."

Points négatifs : "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Points positifs : "Punctuality"

Points négatifs : "Food/drinks Tv"

Points négatifs : "Tight seat places. No food unless paid for."

Points positifs : "The plain was clean and crew was a friendly."
Points négatifs : "Temperature in plain and airport was too hot"

Points négatifs : "delay 3 times out of 4"

Points négatifs : "touch screen didn't work,"

Points négatifs : "Poor quality of announcements in Warsaw for boarding times."

Points positifs : "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Points négatifs : "N/A"

Points positifs : "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."

Points positifs : "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Points négatifs : "Leg space in the seat is very tight."

Points négatifs : "Be prepared, that overhead bins for hand luggage are very small on this plane"

Points positifs : "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Points positifs : "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Points négatifs : "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Points positifs : "On time, stable flight without surprises"
Points négatifs : "Bus takes you to and from the plane."

Points négatifs : "- Boarding: was rainy and is quite complicated when you need to take the bus; All the other difficulties were more related to the weather. However, for a ~260 EUR flight, the lack of comfort and basic food were unexpected."

Points négatifs : "Fly was 1 hours late.and same thing returning.never on time."

Points positifs : "Late, dirty plane no coffee or tea"
Points négatifs : "Over an hour late"

Points positifs : "All Good"

Points négatifs : "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Points négatifs : "All flights were delayed. Terrible service all around."

Points positifs : "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Points négatifs : "They lost my laguage."

Points positifs : "food was great, boarding was a horrible process."

Points positifs : "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Points positifs : "I went from Belgrade to WAW and then to Chicago. The flight from Belgrade was delayed by almost two hrs which made out flight to Chicago delyed as well. This was my first time flying with LOT and so far so good. I think the flights from WAW are delayed bcz of the other flights coming into WAW are delyed and since there are only one international flight a day they wait for these flights to arrive so they can take off. This is what happened in my case. The crew was very nice. I traveled with two small children and they were very helpful. I would def flight with LOT again"
Points négatifs : "There were no coffee being offered or kids snackes"

Points positifs : "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Points négatifs : "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Points positifs : "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Points négatifs : "No wifi. Little room if person sitting in front leans back."

Points positifs : "We made it there and the staff in Warsaw were very helpful."
Points négatifs : "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."

Points positifs : "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Points négatifs : "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Points positifs : "Great flight lots of leg room"

Points positifs : "Very friendly crew member."
Points négatifs : "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Points négatifs : "Long baggage unloading time"

Points positifs : "Poor boarding processs"

Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."

Points positifs : "Business Class Seats were comfortable"

Points positifs : "The seat were nice & the staff more helpful than before"
Points négatifs : "Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all"

Points positifs : "crew was decent"
Points négatifs : "everything"

Points positifs : "Flotte très moderne"
Points négatifs : "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"

Points positifs : "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Points négatifs : "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."

Points positifs : "The cabin crew were excellent"
Points négatifs : "Smaller que in Abu Dhabi at security"

Points négatifs : "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"

Points positifs : "The crew were NOT helpful, The captain didn't inform us well about the delay"
Points négatifs : "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"

Points négatifs : "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."

Points positifs : "Good value for money."
Points négatifs : "Slow processing at boarding with unnecessary additional bag search."

Points positifs : "Good value for money."
Points négatifs : "Expensive wifi. Limited entertainment selection."

Points positifs : "Les films et le casque confortable . Équipage agréable et avion confortable"
Points négatifs : "Nourriture moyenne mais correcte."

Points positifs : "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Points négatifs : "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."

Points positifs : "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Points négatifs : "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"

Points positifs : "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Points négatifs : "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."

Points négatifs : "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"

Points positifs : "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Points négatifs : "The food was a little cold ."

Points positifs : "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Points négatifs : "Rien"

Points positifs : "Being time conscious"

Points positifs : "Seat upgrade in response to complaint"
Points négatifs : "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"

Points positifs : "787 comfort /"
Points négatifs : "Limited movie selection/ outdated newspapers/ food quality"

Points positifs : "Cleanness + Friendly"
Points négatifs : "Plane is little far way from terminals compare to Emirates flights"

Points positifs : "Same food offered on both trips was a bit disappointing"

Points négatifs : "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Points positifs : "great plane, comfort, crew"
Points négatifs : "Food and entertainment"

Points positifs : "Amabilité du personnel et qualité de la nourriture"
Points négatifs : "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"

Points positifs : "SERVICE WAS PERFECT"
Points négatifs : "FOOD WASN'T GOOD"

Points positifs : "The movies were okay."
Points négatifs : "The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience."

Points positifs : "The entertainment is good but there could be a better selection."
Points négatifs : "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."

Points négatifs : "Food"

Points positifs : "Everything"
Points négatifs : "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."

Points positifs : "Confort de l'avion excellent surtout pour les grandes personnes"

Points positifs : "Confort correct. hôtesse à l'écoute"
Points négatifs : "Emplacement des jambes un peu juste pour les grandes personnes"

Points positifs : "Le confort , le calme"

Points positifs : "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Points positifs : "The service onboard was great, the crew were attentive and looked after the passengers."
Points négatifs : "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."

Points positifs : "Not a lot"
Points négatifs : "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Points positifs : "As above"

Points positifs : "I liked the flight from abhudhabi to hyderabad"
Points négatifs : "On board staff not responding not friendly"

Points positifs : "Great service, good economy food also, lots of wine. The entertainment package was really good."
Points négatifs : "-"

Points positifs : "Quick boarding"
Points négatifs : "comfort crew"

Points positifs : "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Points négatifs : "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"

Points positifs : "Attention to detail"
Points négatifs : "Nothing"

Points positifs : "Good choice of entertainment. Food is better than most of the airlines."
Points négatifs : "Boarding experience is horrible. Every time you need to board a bus to get to the terminal in AbuDhabi. Why can't they get more gates for better boarding. Why should we go through another security check as soon as you arrive in AbuDhabi ? I have never seen this any other airport."

Points positifs : "Staff excellent on board Plane very high standard"
Points négatifs : "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"

Points positifs : "staff were very courteous and attentive"
Points négatifs : "nothing"

Points négatifs : "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."

Points négatifs : "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."

Points positifs : "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Points négatifs : "Le personnel de cabine souriant et avenant"

Points négatifs : "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"