Points positifs : "Reclinable seats."
Points négatifs : "The food!! The lights could be dimmed as it was a night flight."
Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."
Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "Good beverage service."
Points négatifs : "Over an hour delayj for departure."
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points positifs : "Everything was smooth and effortless."
Points négatifs : "Can’t think of anything."
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points positifs : "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Points négatifs : "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Points négatifs : "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Points positifs : "Food provided, staff kind"
Points négatifs : "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points positifs : "I love the food"
Points négatifs : "The flight was cancelled and had to be rerouted on United Airlines."
Points positifs : "Gaps between seats are very narrow."
Points négatifs : "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Points négatifs : "wasn't able to take the flight since I missed it"
Points positifs : "Crew was very friendly. Nice that wine was served without charge."
Points négatifs : "Announcements from the cockpit were hard to hear. Food has been better in past."
Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Points positifs : "The crew was efficient. Flight left on time. Food and wine served."
Points négatifs : "No entertainment."
Points positifs : "Crew was great, very nice"
Points négatifs : "Not enough legroom"
Points positifs : "Food was excellent, service from staff was friendly, and entertainment options were great."
Points négatifs : "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Points négatifs : "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Points positifs : "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Points négatifs : "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Points positifs : "Good services!"
Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."
Points négatifs : "We did not get two of baggage at the destination."
Points positifs : "He missed it due to having a 32 minute layover, which he ran all the way to board."
Points négatifs : "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Points positifs : "Nothing really"
Points négatifs : "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Points positifs : "I got some rest"
Points négatifs : "unable to charge my phone or watch movies"
Points positifs : "Good Experience"
Points négatifs : "Nothing much"
Points positifs : "Excellent very good"
Points négatifs : "Everting so good ex"
Points négatifs : "Le menu est à améliorer"
Points négatifs : "Le menu est à améliorer"
Points positifs : "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Points négatifs : "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Points négatifs : "Please Endeavour to put the expiration date on the food served in the flight."
Points positifs : "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Points négatifs : "vol retardé"
Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"
Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"
Points positifs : "The flight attendants could not do enough for you."
Points négatifs : "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Points négatifs : "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Points négatifs : "Too late i missed my connection flight"
Points positifs : "Comfort economy well worth the extra."
Points positifs : "The crew service is impeccable. Ground services very friendly and professional."
Points négatifs : "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Points positifs : "Manque de place"
Points négatifs : "La place"
Points positifs : "Arriving more or less on time"
Points négatifs : "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
